2019 Ram ProMaster City Owner's Manual

4. Disconnect the opposite end of the positive(+)jumper
cable from the positive (+)post of the vehicle with the
discharged battery.
If frequent jump starting is required to start your vehicle
you should have the battery and charging system in-
spected at an authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular devices, etc.). Eventually, if plugged
in long enough without engine operation, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can reduce the
potential for overheating by taking the appropriate action.
• On the highways — slow down.
• In city traffic — while stopped, place the transmission in
NEUTRAL, but do not increase the engine idle speed
while preventing vehicle motion with the brakes. NOTE:
There are steps that you can take to slow down an
impending overheat condition:
• If your air conditioner (A/C) is on, turn it off. The A/C
system adds heat to the engine cooling system and
turning the A/C off can help remove this heat.
• You can also turn the temperature control to maximum
heat, the mode control to floor and the blower control to
high. This allows the heater core to act as a supplement
to the radiator and aids in removing heat from the
engine cooling system.
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never try to open a cooling system pressure cap when
the radiator or coolant bottle is hot.
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CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back
into the normal range. If the pointer remains on HOT
(H), and you hear continuous chimes, turn the engine
off immediately and call for service.
IGNITION KEY REMOVAL OVERRIDE
This vehicle is equipped with a Key Ignition Park Interlock
which requires the transmission to be in PARK before the
ignition switch can be turned to the LOCK/OFF (key
removal) position. To remove the key manually, proceed as
follows:
1. Firmly apply the parking brake.
2. Remove the Allen Key located in the rear cargo area, inthe tool bag (if equipped) or on the left side in the cargo
box.
3. Unlock the steering column, pull the tilt/telescoping control handle down. 4. Pull the steering wheel outward until it is in the end of
the travel position, then lock the steering column in
position, push the control handle up until fully engaged.
5. Using the Allen Key, undo the lower steering column cover screws, and remove the lower cover.
6. Pull the release tab downwards using one hand and with the other one remove the key, sliding it outwards.
Lower Steering Column Screw Locations
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7. Once the key is removed, reinstall the steering columncover.
CAUTION!
It is advisable to contact an authorized dealer to have
the reinstall procedure carried out. If you would like to
proceed in performing the reinstall procedure special
attention must be paid to the correct coupling of the
clips. Otherwise damage to the cover or noise might be
heard due to incorrect fastening of the lower cover.
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector cannot be
moved out of the PARK position, you can use the following
procedure to temporarily move the gear selector:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Using a screwdriver or similar tool, carefully separatethe gear selector boot from the center console.
4. Press and maintain firm pressure on the brake pedal.
Release Tab Location
Gear Selector Boot Location
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5. Insert a small screwdriver or a similar tool into the gearselector override access hole (at the right front corner of
the gear selector assembly), then push and hold the
override release lever down. While holding the override
release lever down, push the lock button on the gear
selector and move the gear selector to the NEUTRAL
position.
6. The vehicle may then be started in NEUTRAL.
7. Reinstall the gear selector boot.FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Push and hold the lock button on the gear selector.
Then shift back and forth between DRIVE and REVERSE,
while gently pressing the accelerator. Use the least amount
of accelerator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the engine.
NOTE: Shifts between DRIVE and REVERSE can only be
achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL for more
than two seconds, you must press the brake pedal to
engage DRIVE or REVERSE.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce the
risk of transmission failure during prolonged efforts to
free a stuck vehicle.
Gear Selector Override Access Hole
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NOTE:Push the ESC Off switch, to place the Electronic
Stability Control (ESC) system in Partial Offmode, before
rocking the vehicle. Refer to “Electronic Brake Control
System” in “Safety” for further information. Once the
vehicle has been freed, push the ESC Offswitch again to
restore ESC On mode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle’s wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
•When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
• Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis-
sion shifting occurring).
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TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Towing ConditionWheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow FrontOK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode.
If the ignition key is unavailable, or the vehicle’s battery is
discharged, refer to “Gear Selector Override” in this section
for instructions on shifting the transmission out of PARK
for towing.
CAUTION!
• Do not use sling type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
The manufacturer recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, this vehicle must be
towed with the front wheels OFF the ground (using a
towing dolly, or wheel lift equipment with the front wheels
raised).
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CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Damage
from improper towing is not covered under the New
Vehicle Limited Warranty.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record data that
will assist in understanding how a vehicle’s systems per-
formed under certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Event Data Recorder (EDR).
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