2019 Ram ProMaster City Owner's Manual

DOORS
Door Locks
The door locks can be locked or unlocked from inside the
vehicle by using the door handle.
•To lock the doors, push down on the door handle.
• To unlock the doors, pull up on the door handle.
Locking The Doors From The Outside
Follow the below methods to lock the vehicle from the
outside
Locking With A Key Fob
Central Lock
Key Fob
1 – Key Blade Release Button
2 – Driver Passenger Unlock Button
3 – Lock Button
4 – Cargo Lock/Unlock Button
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GETTING TO KNOW YOUR VEHICLE 23

Push and release the lock button on the key fob to lock all
doors. The turn signal lights will flash to acknowledge the
signal.
Horn activation settings after an RF lock command can be
adjusted manually. For further information, refer to
“Uconnect Settings” in “Multimedia”.
Locking With The Key Blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the doors exterior lock cylinder
and turn the key clockwise to lock the front door.Unlock The Doors From The Outside
Follow the below methods to unlock the vehicle from the
outside:
Unlocking With A Key Fob For All Passenger Vans and
US Cargo Vans (If Equipped)
To unlock all the doors, push and release the unlock button
on the key fob. The turn signal lights will flash to acknowl-
edge the unlock signal. Push and release the Cargo unlock
button to unlock the rear cargo doors only.
Unlocking With A Key Fob For Canadian Cargo Vans (If
Equipped)
Push and release the unlock button to unlock the front
doors. Push and release the Cargo unlock button to unlock
the side sliding doors and the rear cargo doors.
Unlocking With The Key Blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key counterclockwise to unlock the
all doors.
Key Blade Released
24 GETTING TO KNOW YOUR VEHICLE

Unlocking The Rear Cargo Area From Inside The
Vehicle
Pull up on the lock/unlock lever located on the drivers
door panel to the 1st detent to unlock all doors from inside
the vehicle.
Auto Unlock Doors
This feature unlocks all front doors when one of the front
door is opened.
NOTE:If the rear or side door is open, only the rear or side
door is unlocked.
Sliding Side Door
On Cargo versions, the sliding side door is fitted with a
spring-loaded latch that stops the door from opening any
further. To lock it, simply push the door as far as it will go;
to unlock it, pull forward firmly.
Opening And Closing From Outside The Vehicle
Opening/Unlocking With A Key Fob In the Passenger
Vehicle and US Cargo Vehicle (If Equipped)
Push and release the unlock button on the key fob to
unlock all doors. Push and release the cargo unlock button
on the key fob to unlock the sliding side doors. To open one of the sliding side doors, pull the handle out from the
bottom, then slide the door towards the rear of the vehicle
until it locks into place and cannot go any further. The turn
signal lights will flash to acknowledge the unlock signal.
Opening/Unlocking With A Key Fob In the Canadian
Cargo Vehicle (If Equipped)
Push and release the unlock button on the key fob to
unlock the front two doors. Push and release the cargo
unlock button on the key fob once to unlock the
passenger/cargo area (side lateral sliding doors and rear
doors). The turn signal lights will flash to acknowledge the
unlock signal.
Unlocking With The Key Blade In Passenger Vehicle
Push the key blade release button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key counterclockwise to unlock all
doors.
Unlocking With The Key Blade In Cargo Vehicle
Push the key blade release button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key counterclockwise to unlock the
front doors. Push the key blade release button to expose the
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GETTING TO KNOW YOUR VEHICLE 25

key blade, insert the key blade into the rear door exterior
lock cylinder and turn the key counterclockwise to unlock
the rear doors.
Closing/Locking With A Key Fob
Push and release the lock button on the key fob to lock all
doors, including the cargo area (side lateral sliding doors
and rear doors). The turn signal lights will flash to ac-
knowledge the lock signal.
Horn activation settings after an RF lock command can be
adjusted manually. For further information, refer to
“Uconnect Settings” in “Multimedia”.
Locking With The Key Blade In Passenger Vehicle
Push the key blade release button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key clockwise to lock all doors.
Locking With The Key Blade In Cargo Vehicle
Push the key blade release button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key clockwise to lock the front doors.
Push the key blade release button to expose the key blade,
insert the key blade into the rear door exterior lock cylinder
and turn the key clockwise to lock the rear doors.Closing And Locking From Outside
Grab the side door handle and push towards the front of
the vehicle. Once the side door is secured in the full closed
position, use one of the locking methods above to lock the
sliding side doors.
Opening And Closing From The Inside
Opening:
Pull the interior door handle switch to unlock the door,
then pull the handle and slide the door towards the rear of
the vehicle until it can go no further.
Closing:
Pull the interior door handle switch to release the door and
then push it towards the front of the vehicle.
Key Emergency Lock (KEL) Device
The sliding side doors are provided with a device for
locking all the doors using the lock in case of a power fault.
The device can be engaged with the sliding side doors
open as follows:
1. Key Emergency Lock Device not engaged (doors re-
leased)
26 GETTING TO KNOW YOUR VEHICLE

2. Key Emergency Lock Device engaged (fit the ignitionkey in its seat and rotate clockwise), door locked
The device is released and the doors can be opened as
follows:
If the power is restored:
• By remote control.
• Opening a front door by inserting the key into the key
cylinder.
If the power is not restored:
• Opening the driver side door by key fob and the other
doors (passenger’s side and sliding side door) pulling
the inner handle.
If the child lock was engaged and the previously described
locking procedure was carried out, operating the internal
handle will not open the door but will only realign the door
lock knob. To open the door, the outside handle must be
pulled. The door central locking/unlocking button is not
disabled by the engagement of the emergency lock.Child Lock System
This system prevents the sliding side doors being opened
from the inside.
The child locks can only be engaged/disengaged with the
sliding side door open:
To Engage Or Disengage The Child-Protection Door Lock
System
1. Open the rear door.
2. Insert the tip of the emergency key into the lock and rotate to the lock or unlock position.
Child Lock System
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GETTING TO KNOW YOUR VEHICLE 27

3. Repeat steps 1 and 2 for the opposite rear door.
The device remains engaged even if the doors are unlocked
remotely. This system prevents the sliding side doors to be
opened from the inside.
WARNING!
Avoid trapping anyone in a vehicle in a collision.
Remember that the rear doors can only be opened from
the outside when the Child-Protection locks are en-
gaged (locked).
NOTE: For emergency exit from the rear seats when the
Child-Protection Door Lock System is engaged, manually
raise the door lock knob to the unlocked position, roll
down the window, and open the door using the outside
door handle.
Double Rear Swing Doors
The rear double swing doors are fitted through a fastening
system which stops them when they reach an opening
angle of approximately 90 degrees.
To open them wider to an angle of 180 degrees, push the
locking device (one on each side) and simultaneously open
the doors. Using the key fob on the door, you can do the following:
•
For Cargo versions with swing door/cargo doors: cen-
trally unlock the load compartment (sliding side doors +
rear swing doors/tailgate), centrally lock all the doors.
• For versions with swing door: local unlocking/locking.
Opening/Closing The First Swing Door From The
Outside
To open the door, turn the key in the lock or push the cargo
unlock button on the key fob and then pull the exterior
handle to the left. To close the door, turn the key in the lock
or push the lock button on the key fob.
Emergency Opening Of The First Swing Door From
The Inside
From inside the vehicle, use the interior door release
mechanism located on the left rear trim panel.
Opening The Second Swing Door
After having opened the first door, pull the handle located
on the door face toward the rear of the vehicle.
28 GETTING TO KNOW YOUR VEHICLE

SEATS
Seats are a part of the Occupant Restraint System of the
vehicle.
WARNING!
•It is dangerous to ride in a cargo area, inside or
outside of a vehicle. In a collision, people riding in
these areas are more likely to be seriously injured or
killed.
• Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat belts.
In a collision, people riding in these areas are more
likely to be seriously injured or killed.
• Be sure everyone in your vehicle is in a seat and
using a seat belt properly.
Manual Adjustment (Front Seats)
The front driver and passenger seats can be adjusted
forward and rearward, and if equipped, may be reclined
and the height and lumbar can be adjusted.
WARNING!
• Adjusting a seat while driving may be dangerous.
Moving a seat while driving could result in loss of
control which could cause a collision and serious
injury or death.
• Seats should be adjusted before fastening the seat
belts and while the vehicle is parked. Serious injury
or death could result from a poorly adjusted seat belt.
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GETTING TO KNOW YOUR VEHICLE 29

Forward And Rearward Adjustment
The adjustment bar is at the front of the seat, near the floor.
Pull the bar upward to move the seat forward or rearward.
Release the bar once the seat is in the desired position.
Then, using body pressure, move forward and rearward on
the seat to be sure that the seat adjusters have latched.
Height Adjustment — If Equipped
The height adjustment lever is located on the center
outboard side of the seat. Lift up or push down on the front
lever to adjust the front of the seat up or down.
Recliner Adjustment
The recliner knob is on the rear outboard side of the seat. To
recline the seatback, rotate the knob rearward without
leaning back. To return the seatback to its normal upright
position, lean forward, rotate the knob forward until the
seatback is in the upright position.
Lumbar Support — If Equipped
This feature allows you to increase or decrease the amount
of lumbar support. The lumbar control knob is located on
the rear upper outboard side of the seatback. Rotate the
control forward to increase and rearward to decrease the
desired amount of lumbar support.
WARNING!
•Adjusting a seat while the vehicle is moving is
dangerous. The sudden movement of the seat could
cause you to lose control. The seat belt might not be
(Continued)
Seat Adjustments
1 — Forward/Rearward Adjustment Bar
2 — Height Adjustment Lever
3 — Recliner Knob
4 — Lumbar Knob 30 GETTING TO KNOW YOUR VEHICLE