2019 MERCEDES-BENZ SPRINTER MY19 with Base Radio Operator’s Manual

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Stop in asafel ocation immediately and switc hoffthee ngine. #
Consult aqualified specialis tworks hop.
00AC
Coolant Too Hot Stop
Vehicle Turn Engine Off *T
he coolant is tooh ot. #
Stop in asafel ocation immediately and switc hoffthee ngine. &
WARNING Danger of bu rnsw hen opening theh ood
If yo uo pen theh ood when thee ngine has overheated or during
af ireint he engine compartment, youc oul dc om eintoc ontact
wi th hotg ases or other escaping operating fluids. #
Befor eopening theh ood, allo wthe engine tocool down. #
Inthee vent of afireint he engine compartment, keep the
hood closed and call thef ires ervice. &
WARNING Risk of scalding from ho tcoolant
The engine cooling sy stem is pressurized, particularly when the
engine is warm.Ify ou open thec ap, youc oul dbes calded byhot
coolant spr aying out. #
Letthe engine cool down befor eopening thec ap. #
When opening thec ap, wear pr otectiv eglove sa nd saf ety
gl asses. #
Open thec ap slowl ytorelease pressure. #
Wait until thee ngine has cooled down. #
Ensur ethat thea ir supply tothee ngine radiator is no tobstruc‐
te d.
00AC Check Coolant Level See
Operator's Manual *T
he coolant le velist oo lo w. &
WARNING Risk of scalding from ho tcoolant
The engine cooling sy stem is pressurized, particularly when the
engine is warm.Ify ou open thec ap, youc oul dbes calded byhot
coolant spr aying out. #
Letthe engine cool down befor eopening thec ap. #
When opening thec ap, wear pr otectiv eglove sa nd saf ety
gl asses. #
Open thec ap slowl ytorelease pressure. *
NO
TEEngine damag eduetoinsuf ficient coolant #
Avoid long journe yswit hinsuf ficient coolant. #
Topupc oolant (/ page184).
Regeneratio nnot possi-
ble *N
otall condition shave been me tfor rege neration of thed iesel par‐
ticulat efilter . #
Continue driving as normal until all condition shave been me tfor
re ge neration of thed iesel particulat efilter. Displa
ymessages and warning and indicator lamps 265

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
The load condition of thed iesel particulat efilter is over50%a nd
th em essag estilla ppear sonthe instrument clus ter. #
Visit aq ualified specialis tworks hop. DEF (Diesel Exhaus
tFluid) Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00E2
Refill Additive See Opera-
tor's Manual *
In addition, they ellow 00E2 DEFindicator lam plight supont he
instrument clus tera nd aw arning tone sounds.
The DEF supply ha sfallen belo wthe firs tw arning thre shold. #
Addatl east2.5gal(9. 5l)ofD EF (/pag e129).
The 00E2 DEF indica torlamp onl ydisappea rswhen thev ehicle
is stationar y,at thel ates tafter 20 seconds, as soon as you
switc hont he ignition or star tt he engine af tert opping up.
00E2
Refill Additive Starts
until Emerg. Op.: XXX
See Operator's Manual *I
na ddit ion, they ello wD EFindicator lam plight supa ndaw arning
to ne sounds.
The DEF supply ha sfallen belo wthe reser vemar k.
Af tert he messag eappear sfor thef irst time ,the remaining DEF sup‐
ply willl astfor appr oxima tely 12 00 mile s(19 00 km) .The engine can
th en onl ybestarted ano ther 16 times. The numbe rofremaining
engine starts XX(16to1)iss hown inthem essag eevery time the
engine is star ted. #
Addatl east2.5gal(9. 5l)ofD EF (/pag e129). The 00E2DEF
indica torlamp onl ydisappea rswhen thev ehicle is stationar y,at
th el ates tafter 20 seconds, as soon as yous wit ch on thei gni‐
tion or star tt he engine af tert opping up.
00E2
Refill Additive Emer-
gency Op.: XXX mph See
Operator's Manual *
In addition, they ello wD EFindicator lamp 00E2lightsupont he
instrument clus tera nd aw arning tone sounds.
If the Refill Additiv eEmergency Op.: XXX mph See Operator's Man-
ual displa ymessag eisshown, youc an only driv ethe vehicle at a
maximum speed of 5mph (8 km/h). #
Addatl east2.5gal(9. 5l)ofD EF (/pag e129).
The DEF indica torlamp 00E2 only disappea rswhen thev ehicle
is stationar y,at thel ates tafter 20 seconds, as soon as you
switc hont he ignition or star tt he engine af terr efilling.
0099
Additive System Fault
See Operator's Manual *
In addition, they ellow 00B9CheckEngine warning lam ponthe
instrument clus terl ights up and awarning tone sounds.
The DEF reducing agent is con taminated, diluted or is no tcompliant
wit hISO 222 41 . #
Have theD EFsuppl ytank cleaned an drefilled at aqualified spe‐
cialis tworks hop as soon as possible.
0099 Additive System Fault
Starts until Emerg. Op.: *
In addition, they ellow 00B9CheckEngine warning lam ponthe
instrument clus terl ights up and awarning tone sounds.
The DEF reducing agent is con taminated, diluted or is no tcompliant
wit hISO 222 41 . 266
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
XXX See Operator's Man-
ual The
exhaus tgas af tertre atment sy stem is defectiv eoranemissions-
re leva nt malfunction ha soccu rred. This malfunction or defect can
damag ethe exhaus tgas af tertre atment sy stem.
Af tert he messag eappear sfor thef irst time ,the engine can onl ybe
st ar teda nother 10 times. The numbe rofremaining engine starts XX
(1 0to1)iss hown inthem essag eevery time thee ngine is star ted. #
Visit aq ualified specialis tworks hop immediately.
0099 Additive System Fault
EmergencyO p.: XXX
mph See Operator's
Manual *
In addition, they ellow 00B9CheckEngine warning lam ponthe
instrument clus terl ights up and awarning tone sounds.
Yo uc an only driv ethe vehicle at amaximum speed of 5mph
(8 km/h). #
Visit aq ualified specialis tworks hop immediately. Ti
res Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
Tire Pressure Monitor
Inoperative No Wheel
Sensors *T
he ins talled wheels do no thave suitable tir epressur esensors. The
tir ep ressur emonitor has been switched off. #
Install wheels wit hsuitable tir epressur esensors.
0077
Tire Press .Sen.M issing *T
he tir epressur esensor signal is missing from one or mor etires.
No pressur evalue is displa yedf or thet ireinq uestion. #
Have thef aulty tir epressur esensor replaced at aqualified spe‐
cialis tworks hop.
Tire Press. Monitor Cur-
rently Unavailable *T
her eisi nterfere nce from apowe rful source of radio wav es As a
re sult, no signals from thet irep ressur esensor sare re ceived. The
tir ep ressur emonitor is temp orarily una vailable. #
Continue driving.
As soon as thec ause has been eliminated, thet irep ressure
monitor automaticall yswitches on.
0077 Warning Tire Malfunction *T
he pressur einone or mor etires suddenl yfalls. The wheel position
is shown. &
WARNING Risk of an accident from driving wi thaflat tire
Flat tires ar edangerous in thef ollowing ways:
R The tires can overheat and cause afire.
R The driving characteristics, as well as steering and braking,
ma ybeg reatl yimp aired.
Yo uc oul dthen lose contro lofthevehicle. #
Do no tdrive wit haf lat tire. #
Obser vethen otes on flat tires. In
fo rm atio nabout flat tires (/ page195). #
Stop thev ehicle in accordance wit hthe tra ffic conditions. Displa
ymessages and warning and indicator lamps 267

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Chec kthe tires.
0077 Check Tires *T
he pressur einone or mor etires has fallen significantl y.The wheel
position is shown. &
WARNING Risk of an accident du etoinsufficient tir epres‐
sure
Ti re pressures that ar etoo lo wpose thef ollowing hazards:
R The tires ma yburst,e speciall yasthe load and vehicle speed
increase.
R The tires ma ywear excessivel yand/or une venly ,w hich may
greatly impair tir etraction.
R The driving characteristics, as well as steering and braking,
ma ybeg reatl yimp aired.
Yo uc oul dthen lose contro lofthevehicle. #
Obser vether ecommended tir epressu re. #
Adjus tthe tir epressur eifn ecessar y. #
Stop in accordance wit hthe tra ffic conditions. #
Chec kthe tir epressur e(/pag e211)a nd thet ires.
0077
Please Correct Tire Pres-
sure *T
he pressur einatleastone tir eistoo lo wort he pressures of the
individual tires deviat etoo muc hfrome acho ther. #
Chec kthe tir epressure, and add air if necessar y. #
When thet irep ressur ehas been se tcorrectl y,re-sta rt thet ire
pressur emonitor (/ page217).
Tire Pressure Monitor
Inoperative *T
he tir epressur emonitor is malfunctioning. #
Visit aq ualified specialis tworks hop. Key
Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00AF
Don't Forget Your Key *T
his messag eremind syou no ttoleave your keyint hevehicle. #
Take thek eywit hyou when youg etout of thev ehicle.
00AF Place the Key in the
Marked Space See Oper-
ator's Manual *K
eydetection is malfunctioning. #
Chang ethe key's position in thev ehicle. #
Startt he vehicle wit hthe keyint he slot(/ page104).
00AF *T
hekeyisn otdetected and ma ynolonger be in thev ehicle.
The keyisn olon gerint hevehicle and yous wit ch thee ngine off:
R Youc an no lon gers tart thee ngine. 268
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
Key Not Detected (red
displa ymessage) R
Youc anno tloc kt he vehicle centra lly. #
Ensur ethat thek eyis in thev ehicle.
If th ek eydetection function has amalfunction du etoastron gr adio
signal source, proceed as follo ws: #
Stop thev ehicle immediately ,paying attention toroad and traf‐
fi cc onditions. #
Place thek eyinthes lotf or startin gwitht he key( /pag e104).
00AF Key Not Detected (white
displa ymessage) *T
hekeyisc urrentl yn otdetected. #
Chang ethe key's position in thev ehicle. #
Ifth ek eyisstill no tdetected, star tt he engine wit hthe keyin
th es lot(/ page104).
00AF
Replace Key Battery *T
hekey's bat tery isflat. #
Chang ethe batter y(/pag e42).
00AF
Obtain aNew Key *T
hekeym ustber eplaced. #
Visit aq ualified specialis tworks hop. Ve
hicle Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00B2
Check Washer Fluid *W
asher fluid le velinw asherreser voir has fallen belo wthe minimum. #
Topupw asherfluid (/ page186). *A
tlea st one door is open. #
Close al lthe doors. *T
he hood is open. &
WARNING Risk of accident if thee ngine hood is unlatched
while driving
An unloc kede ngin ehood ma yopen up when thev ehicle is in
motion and bloc kyour vie w. #
Neveru nlatc hthe engine hood while driving. #
Befor eevery trip, ensur ethat thee ngine hood is latched. #
Stop in asafel ocation immediately. #
Close theh ood. Displa
ymessages and warning and indicator lamps 269

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
003B
Inoperative See Opera-
tor’s Manual *S
tationar yheating is temp orarily malfunctioning. #
When thev ehicle is at astandstill in ahorizontal position and
th ee ngine has cooled down: tr ytoswitchont hestationary
heating four times, leavin gagap of se veralm inutes between
eac hattem pt. #
Ifth es tationar yheating does no tswit ch on: visit aqualified spe‐
cialis tworks hop.
003B Inoperative Refuel Vehi-
cle *T
her eist oo little fuel in thef uel tank.The stationar yheating cannot
be swit ched on. #
Refuel thev ehicle.
003B
Inoperative Battery Low *T
he on-boar dvoltag eistoo lo w.
The stationar yheating has swit ched off. #
Driv eane xtende ddista nc eu ntil theb atter yhas been suf fi‐
ciently charge da gain.
00CC
Steering Malfunction
Increased Physical Effort
See Operator's Manual *T
hesteering po werassi stanc eism alfunctioning. &
WARNING Risk of an accident du etoaltered steering char‐
acteristics
If th ep owe rassi stanc eoft hesteering fails partiall yorcom‐
ple tely,y ou will need touse mor eforce tosteer. #
If saf esteering is possible, driv eoncarefully. #
Visit or consult aqualified specialis tworks hop immedi‐
atel y. #
If saf esteering is possible, driv eoncarefully. #
Visit or consult aqualified specialis tworks hop immediately.
00CC
Steering Malfunction
Stop Immediately See
Operator's Manual *T
hesteering is malfunctioning. Steerability is heavily impaired. &
WARNING Risk of accident if steering capability is impaired
If th es teering does no tfunction as intended, thev ehicle's oper‐
ating saf etyisj eopardized. #
Pull overand stop thev ehicle safely as soon as possible,
paying attention toroad and traf ficc onditions. Do no tcon‐
tinue driving under an ycircums tances. #
Consult aqualified specialis tworks hop. #
Stop in asafel ocation immediately .Donotcontinue driving. #
Consult aqualified specialis tworks hop.
Shift to 'P' or 'N' to Start
Engine *
Yo uh ave attem pted tostar tt he engine in transmission position 005B
or 005E. #
Shif tthe transmission toposition 005Dor005C.
* Yo uh ave triedtos hiftfromp osition 005Bor005C toposition 005E. #
Press theb rake pedal. 270
Displaymessa gesa nd warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
To Engage Transmiss.
Position RFirst Depress
the Brake #
Shif tthe transmission toposition 005E.
Air Conditioning Malfunc-
tion See Operator's Man-
ual *T
he climat econt rols yst em is functional, subject totemp orary
re strictions. The ai rquantity and fresh air suppl yarecontrolled
automaticall y. #
Have thec limat econt rols ystemc heckedataq ualified specialist
wo rkshop.
Auxiliary Battery Mal-
function *T
he bac kupb atter yfor thet ransmission is no tbeing charge d. #
Visit aq ualified specialis tworks hop. #
Until then, alw ayss hiftthe transmission toposition 005Dmanually
befor eyou switc hoffthee ngine. #
Befor eleaving thev ehicle, apply thep arking brake.
Reversing Not Possible
Servic eRequired *T
he transmission is malfunctioning. It is no longer possible toshift
to reve rseg ear. #
Visit aq ualified specialis tworks hop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop in asafel ocation immediately. #
Shif tthe transmission toposition 005D. #
Consult aqualified specialis tworks hop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou ar eabout toexitth ev ehicle while it is ready tostart. #
When youe xit thev ehicle, switc hoffthei gnition and take the
ke yw ithy ou. #
Ifyo udon otexitth ev ehicle, switc hoffthee lectrical consum‐
ers, e.g. thes eat heating. Otherwise, the1 2‑Volt‑batter ymay
discha rgea nd thev ehicle can only be star tedu sing aboos ter
batter y(jum pstart).
Servic eRequire dDoN ot
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. #
Ifth et ransmission is in position 005B,visitaqualified specialist
wo rkshop, without changing thet ransmission position. #
Fora llot her transmission positions, par kthe vehicle in asafe
location. #
Infor maq ualified specialis tworks hop or theb reakdown service.
Only Shift to 'P' when
Vehicle is Stationary *
The transmission can onl ybebrought int oposition 005Difth ev ehicle
is at astandstill.
NP ermanently Active
Risk of Rollin gAway *W
hile thev ehicle is rolling or driving ,the transmission wasshifted
to position 005C. #
Tostop, press theb rake pedal and, when thev ehicle is at a
st andstill ,shif tthe transmission toposition 005D. #
Tocontinu edriving, shi ftthet ransmission toposition 005Bor005E. Displa
ymessages and warning and indicator lamps 271

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
Driver's Door Open &
Transmission Not in P
Risk of Vehicle Rolling
Away *T
he driver's door is no tfull yc losed and thet ransmission is in posi‐
tion 005E,005Cor005B. #
When parking thev ehicle, shif tthe transmission toposition 005D.
Apply Brak etoShift
from 'P' *Y
ou ha vetrie dtos hifttoa differe nt transmissio nposition from posi‐
tion 005D. #
Press theb rake pedal. Vehicle locatin
ghas
been activated. Details:
see manual or associ-
ated mobile app. or
vehicle locatin gactiva-
ted –see manual or
mobile app. *T
hevehicle features activated services from Mercedes PRO.
Locatin gthe vehicle ma ybepossible as par tofMercedes PR Ocon‐
nect. #
Chec kthe status of thea ctivated services at http://
mercedes.pro. #
Ask thev ehicle owner fort he de tails. Step Not Extended See
Operator's Manual
or
ste pn ot extended mal-
function *T
he electrical step is not, or onl ypartially ,extended. #
Ensu rether eiss ufficient clea rance fort he electrical step. #
Open or close thes liding door again. #
Ifth ee lectrical step does no tcomple tely ex tend again, slide it in
manually (emergency release) (/ page52). #
Infor mpassen gers that thes tepism issing befor etheye xit the
ve hicle. Step Not Retracted See
Operator's Manualor
step not retracted mal-
function
*T
he electrical step is not, or onl ypartially ,retra cted. #
Ensu rether eiss ufficient clea rance fort he electrical step. #
Open or close thes liding door again. #
Ifth ee lectrical step does no tcomple tely retract again, slid eitin
manually (emergency release) (/ page52). Lights
Displa
ymessa ges
Possible causes/consequences and 0050 0050Solutions
Adaptive Highbeam
Assist Camera View
Restricted See Opera-
tor's Manual *
The camer aviewisr educed. Possible causes:
R Dirtont he windshield in thec amera's field of vision
R Heavy precipitation or fog
Driving sy stems and driving saf etys ystems ma ybem alfunctioning
or temp orarily una vailable.
When thec auses ha vebeen eliminated, thed riving sy stems and
driving saf etys ystems ar eavailable again.
If th ed ispla ymessag edoes no tgoout: #
Stop in asafel ocation. #
Clean thew indshield. 272
Displaymessa gesa nd warning and indicator lamps