2019 MERCEDES-BENZ SPRINTER battery

Display messages
Possible causes/consequences and 0050 0050Solutions
003B
Inoperative See Opera-
tor’s Manual *S
tationary heating is temp orarily malfunctioning. #
When theve hicle is at a standstill in a horizontal position and
th e engine has cooled down: try toswitch on thest ationary
heating four times, leaving a gap of se veral minutes between
each attem pt. #
Ifth est ationary heating does not swit chon: visit a qualified spe‐
cialist workshop.
003B Inoperative Refuel Vehi-
cle *T
here is too little fuel in the fuel tank.The stationary heating cannot
be swit ched on. #
Refuel theve hicle.
003B
Inoperative Battery Low *T
he on-board voltage is too lo w.
The stationary heating has swit ched off. #
Drive an extended di stance until the battery has been suf fi‐
ciently charge d again.
00CC
Steering Malfunction
Increased Physical Effort
See Operator's Manual *T
hesteering po wer assi stance is malfunctioning. &
WARNING Risk of an accident due toaltered steering char‐
acteristics
If th e po wer assi stance of thesteering fails partially or com‐
ple tely,yo u will need touse more forc eto steer. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immedi‐
atel y. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediately.
00CC
Steering Malfunction
Stop Immediately See
Operator's Manual *T
hesteering is malfunctioning. Steerability is heavily impaired. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's oper‐
ating saf ety is jeopardized. #
Pull over and stop theve hicle safely as soon as possible,
paying attention toroad and traf fic conditions. Do not con‐
tinue driving under any circums tances. #
Consult a qualified specialist workshop. #
Stop in a safe location immediately. Do not continue driving. #
Consult a qualified specialist workshop.
Shift to 'P' or 'N' to Start
Engine *
Yo u ha veattem pted tostart the engine in transmission position 005B
or 005E. #
Shift the transmission toposition 005Dor005C.
* Yo u ha vetried toshift from position 005Bor005C toposition 005E. #
Press the brake pedal. Display messages and
warning and indicator lamps 293

Display messages
Possible causes/consequences and 0050 0050Solutions
To Engage Transmiss.
Position R First Depress
the Brake #
Shift the transmission toposition 005E.
Air Conditioning Malfunc-
tion See Operator's Man-
ual *T
he climate contro l system is functional, subject totemp orary
re strictions. The air quantity and fresh air supply are controlled
automaticall y. #
Have the climate cont rol sy stem checked at a qualified specialist
wo rkshop.
Auxiliary Battery Mal-
function *T
he bac kup battery forth e transmission is not being charge d. #
Visit a qualified specialist workshop. #
Until then, alw ays shift the transmission toposition 005Dmanually
before you swit choff the engine. #
Before leaving theve hicle, apply the parking brake.
Reversing Not Possible
Service Required *T
he transmission is malfunctioning. It is no longer possible toshift
to reve rsege ar. #
Visit a qualified specialist workshop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop in a safe location immediately. #
Shift the transmission toposition 005D. #
Consult a qualified specialist workshop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou are about toexitth eve hicle while it is ready tostart. #
When youex itth eve hicle, switch off the ignition and take the
ke y with you. #
Ifyo u do not exitth eve hicle, switch off the electrical consum‐
ers, e.g. the seat heating. Otherwise, the12 ‑Volt‑battery may
discha rge and theve hicle can only be star ted using a boos ter
battery (jump start).
Service Required Do Not
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. #
Ifth e transmission is in position 005B, visit aqualified specialist
wo rkshop, without changing the transmission position. #
For all other transmission positions, park theve hicle in a safe
location. #
Inform a qualified specialist workshop or the breakdown service.
Only Shift to 'P' when
Vehicle is Stationary *
The transmission can only be brought into position 005Difth eve hicle
is at a standstill.
N Permanently Active
Risk of Rolling Away *W
hile theve hicle is rolling or driving, the transmission was shif ted
to position 005C. #
Tostop, press the brake pedal and, when theve hicle is at a
st andstill, shift the transmission toposition 005D. #
Tocontinue driving, shi ftthe transmission toposition 005Bor005E. 294
Display messages and warning and indicator lamps

Sound settings .................................
188
Tr ans ferred vehicle data ...................1 88
Animals Pets in theve hicle .............................. 40
Anti-lock braking sy stem
see ABS (Anti-lock Braking Sy stem)
Anti-skid chains
see Snow chains
Anti-theft Alarm sy stem
see ATA (Anti -Theft Alarm sy stem)
Anti-theft pr otection
Immobilizer ........................................ 55
Anti- theft pr otection
see ATA (Anti -Theft Alarm sy stem)
Apple CarPlay™ .................................... 186
Connecting an iPhone ®
............ 186, 187
Ending .............................................. 187
No tes ................................................ 186
Overview .......................................... 186
Sound settings .................................. 187
Tr ans ferred vehicle data ...................1 88
Ashtr ays
In the windshield stowage com‐
partment ............................................ .74
ASR (accele ration skid control) ...........137
Assistance graphic (on-board com‐
puter) ..................................................... 16 6
ASS YST PLUS ........................................ 202
Battery disconnection pe riods ......... 202
Displaying the service due date .......2 02
Fu nction/no tes ................................ 202
Re gular maintenance work ............... 202
Special service requirements .......... .202
ATA (Anti-Theft Alarm sy stem) .............. 56
Ac tivating/deactivating the interior
motion sensor .................................... 57
Fu nction ............................................. 56
Interior motion sensor function .......... 57
St opping the alarm ............................. 56
Switching theto w- aw ay alarm
on/off ................................................ 57
To w- aw ay alarm function .................... 56
At tachments .......................................... .19
AT TENTION ASSI ST....................... 151, 15 2
Fu nction ............................................ 151
Setting .............................................. 15 2
Sy stem limitations ............................1 51
Au thorized workshop
see Qualified specialist workshop Au
tomatic distance control
see Active Dis tance Assi stDISTRONIC
Au tomatic driving lights ........................79
Au tomatic transmission
DIRECT SELECT le ver ........................ 11 5
Engaging drive position ..................... 11 7
Engaging neutral ............................... 11 6
Engaging reve rsege ar ...................... .116
Kickdown .......................................... 11 8
Re stricting the shift range ................. 11 7
Selecting pa rkposition .....................1 16
Tr ansmission position display .......... .115
Tr ansmission positions ...................... 11 5
Au xiliary heating .................................... 99
Fu nction ............................................. 99
Axle load ................................................ 261 B
Back suppo rt
see Lumbar support (4-w ay)
BA S (Brake Assist Sy stem) .................. 137
Battery Charging ........................................... 219
Charging a vehicle battery ................2 19
Disconnecting the auxiliary battery
in the engine compartment .............. 224
Disconnecting thest ar ter battery .... 222
Jump -sta rting (vehicle) ...................... 219
Ke y .................................................... .42
No tes (vehicle) ..................................2 18
Re moving or ins talling thest ar ter
battery .............................................2 23
St arter battery .................................. 221
Battery main switch Notes ................................................ 11 4
Switching the po wer supp lyon/off ... 11 4
Belt see Seat belt
Blind Spot Assi st.................................. 15 2
Ac tivating/deactivating .................... 154
Fu nction ........................................... 15 2
Re ar Cross Traf fic Alert .................... 154
Sy stem limitations ............................1 52
Blue tooth ®
............................................ 180
Ac tivating/deactivating .................... 180
Information .......................................1 80
Bottle holder .......................................... .74
Brake ABS (Anti-lo ckBraking Sy stem) ........ 137
Ac tive Brake Assi st........................... 13 9
BA S (Brake Assi stSystem) ............... 137 Index
307

Changing bulbs
...................................... .83
High beam .......................................... 84
Indicator (front) .................................. 84
Interior lamps (rear compartment) ..... 88
License plate lamp ............................ .86
Light bulb types haloge n headlamps ..84
Low beam ........................................... 84
No tes .................................................83
Ta il lamp bulb types (Cargo Van
and Passenger Van) ............................ 85
Ta il lamp bulb types (chassis) ............ .87
Tu rn signal light (rear) (chassis) ..........87
Changing lamps see Changing bulbs
Changing owner ...................................... 21
Cha racteristics of the tire .................. .245
Charging Battery .............................................. 219
Mobile phone (wireless) ..................... 77
Child saf ety lock (doors) ........................ 39
Child seat front-passenger seat (no tes) .............. 38
front-passenger seat (rear ward-
fa cing/for ward-facing) ....................... 38
LA TC H-type (ISOFIX) (ins talling) ........ .36
LA TC H-type (ISOFIX) (no tes) ............... 36
No tes on the safe transpor tation of
ch ildren .............................................. 34
Re arwa rd-facing child restra int sys‐
te m (Information) .............................. .38
To pTe ther ...........................................37
Child ren
No tes on safe transpor tation .............. 34
Special seat belt retractor .................. 35
Ci ga rette lighter ..................................... 75
Cleaning see Care
Cleaning water drain valve of the air
intake box ............................................ .208
Climate control Activating/deactivating ...................... 95
Ad justing rear-compartment heat‐
ing ...................................................... 96
Air distribution settings ...................... 97
automatically controlling (rear
passenger compartment) .................. .97
Au xilia ryheating ................................. 99
Cargo compartment ventilation ........ 102
Clearing fogged up windo ws............... 97
Control panel for 3-zone auto matic
clima tecontrol ................................... 95 Control panel
for dual-zone auto‐
matic clima tecontrol .......................... 94
Controlling automatically .................... 96
Hot- wate r auxilia ryheater ................1 00
Re frigerant ........................................ 271
Setting the air distribution .................. 97
Switching ai r-re circulation mode
on/off ................................................ 98
Switching synchronization function
on/off (control panel) ......................... 97
Switching the A/C function on/off ....96
Switching there ar wind ow
defros ter on/off ................................. 98
Switching the windshield heater
on/off ................................................ 98
Ve ntilating theve hicle (con veni‐
ence opening) ..................................... 54
Ve ntilation nozzles at front ................. 98
Ve ntilation nozzles in thero of ............ 99
Ve ntilation nozzles, rear passenger
compartment .................................... .99
Cockpit (o verview) .................................. .6
Combination switch see High beam
see High-beam flasher
see Indicator
Compu ter
see On-board computer
Contacts ................................................ 185
Calling up ........................................ .185
Deleting ............................................ 185
Downloading (from mobile phone) .... 185
Information .......................................1 85
Making a call ................................... .185
Na me form at .................................... 185
Con venience closing .............................. 54
Con venience opening ............................. 54
Con versions ............................................ 19
Coolant Filling capacities .............................. .270
Coolant (engine) Che cking le vel .................................. 206
No tes ............................................... 269
Copyright License ............................................... 27
Tr ademar ks......................................... 27
Cornering light ...................................... .80
Crosswind Assist Function/no tes ................................ 13 8
Cruise control ...................................... .141
Ac tivating ......................................... 14 2 Index
309

Buttons .............................................
14 2
Calling up a speed ............................ 14 2
Deactivating .................................... .142
Fu nction ............................................ 141
Re quirements .................................. .142
Selecting .......................................... 14 2
Setting the speed ............................. 14 2
St oring a speed ................................ 14 2
Sy stem limitations ............................1 41
Cus tomer Assi stance Center (C AC)...... 24
Cus tomer Relations Department ..........24 D
Dashboa rd
see Cockpit (o verview)
Dashboa rdlighting
see Instrument lighting
Data recording (vehicle) ........................ 25
Date Setting the time and date automat‐
ically .................................................1 79
Dealership see Qualified specialist workshop
Declaration of conformity Vehicle components which recei ve
and/or transmit radio wav es .............. 22
DEF ................................................ 127, 266
Ad ditive .................................... 127, 266
Displ aying thefill le vel ...................... 12 8
Filling capacity ................................. 267
Pu rity ........................................ 127, 266
Ra nge displ ay................................... 12 8
To pping up ........................................ 12 9
Definitions (ti res and loading) ............24 6
De tecting inat tentiveness
see ATTENTION ASSIST
Diagnostics connection .........................22
Dial telephone number (on-board
computer) ............................................ .169
Diesel Low outside temp eratures ................2 64
No tes ............................................... 264
Diesel particulate filter
Au tomatic rege neration .................... 11 4
No tes ................................................ 11 4
Digital speedome ter ............................. 167
Dimming the inside rearview mir ror.... 91
DIRECT SELECT le ver............................ 11 5
Engaging drive position ..................... 11 7Engaging neutral ...............................
11 6
Engaging pa rkposition automati‐
cally .................................................. 11 6
Engaging reve rsege ar ...................... .116
Fu nction ............................................ 11 5
Selecting pa rkposition .....................1 16
Direction indicator see Indicator
Display (care) ........................................ 214
Display (multimedia sy stem) .............. .175
Home screen .................................... 174
No tes ................................................ 173
Operating .......................................... 175
Settings ............................................ 17 9
Display (on-boa rdcompu ter) ............... 16 5
Display message .................................. 277
Calling up (on-board co mputer) ........ 277
No tes ................................................ 277
Display messages 00AC .............................................. .286
00B2- - - mph................................... 283
003D 12V Battery See Operator's
Manual .............................................2 87
Ac tive Brake Assi stFunctions Cur‐
re ntly Limited See Ope rator's Man‐
ual .................................................... 280
Ac tive Brake Assi stFunctions Limi‐
te d See Operator's Manual .............. 280
Ac tive Dis tance Assi stCur rently
Un available See Operator's Manual
.......................................................... 283
Ac tive Dis tance Assi stInoperative ... 283
Ac tive Dis tance Assi stNow Availa‐
ble .................................................... 284
Ac tive Lane Keeping Assist Camera
Vi ew Restricted See Ope rator's
Manual ............................................. 284
Ac tive Lane Keeping Assist Cur‐
re ntly Una vailable See Opera tor's
Manual ............................................. 285
Ac tive Lane Keeping Assist Inoper‐
ative .................................................2 85
Ad aptive Highbeam Assist Camera
Vi ew Restricted See Ope rator's
Manual ............................................. 295 310
Index

Ad
aptive Highbeam Assist Cur‐
re ntly Una vailable See Opera tor's
Manual ............................................. 296
Ad aptive Highbeam Assist Inopera‐
tive .................................................. .296
0099 Additive Sy stem Fault Emer‐
ge ncy Op.: XXX mph See Opera‐
to r's Manual .................................... .290
0099 Additive Sy stem Fault See
Operator's Manual ...........................289
0099 Additive Sy stem Fault Starts
until Emerg. Op.: XXX See Opera‐
to r's Manual .................................... .289
Air Conditioning Malfunction See
Operator's Manual ............................ 294
Apply Brake toShift from 'P' ............ 295
00AD ATTENTION ASSIST Inopera‐
tive ................................................... 285
00AD ATTENTION ASSIS T:Take a
Break! ............................................... 285
0049 AutoLamp Function Inopera‐
tive ................................................... 296
Au xilia ryBattery Malfunction ........... 294
Blind Spot Assi stCur rently
Un available See Operator's Manual
.......................................................... 284
Blind Spot Assist Inoperative ............ 284
Blind Spot Assist Trailer NotMoni‐
to re d ................................................ 284
004D Check Brake Fluid Le vel.......... 279
Check Brake Pads See Operator's
Manual .............................................2 79
00AC CheckCoolant Le vel See
Opera tor's Manual ........................... 288
00B2 Check Engine Oil AtNext
Re fueling .......................................... 287
00B2Che ckEngine Oil Le vel (Add 1
Liter) ................................................ 286
003ACheck Fuel Filter ......................2 86
0049Che ckLeft Low Beam (e xam‐
ple) .................................................. .296
0077Che ckTire s .............................. 291
00B2 Check Washer Fluid ................2 9200AC
Coolant Too Hot Stop Vehicle
Tu rn Engine Off ................................ 288
Cruise Control Inoperati ve............... 283
00CE Currently Un available Cam‐
era Dirty .......................................... .283
Curr ently Un available Radar Sen‐
sors Dirty .........................................2 84
0025 Currently Una vailable See
Opera tor's Manual ........................... 282
00E5Curr ently Unavailable See
Operator's Manual ............................ 281
00AFDon't Forget Your Key.............. .291
Driver's Door Open & Transmission
Not in P Risk of Vehicle Rolling
Aw ay ................................................ 295
00B3Engine Oil Le vel Cann otBe
Measured ......................................... 286
00B2 Engine Oil Le vel Low Stop
Ve hicle Turn Engine Off .................... 286
00B2Engine Oil Pressure Stop
Switch Off Engine ............................. 286
00B2 Engine Oil Reduce Oil Le vel.... .2 86
0075Fr ont Left Malfunction
Service Required (e xample).............. 277
00D4 Fuel Le vel Low ........................ .285
0024Incline TooSt eep See Opera‐
to r's Manual ..................................... 278
003B Inoperative Battery Low ...........293
003B Inoperative Refuel Vehicle .......2 93
0025 Inoperative See Operator's
Manual ............................................. 282
00E5Inope rative See Operator's
Manual ............................................ .281
007A Inoperative See Operator's
Manual .............................................2 81
003B Inoperative See Operator ’s
Manual ............................................. 293
00AFKe yNot De tected (red dis‐
pl ay messa ge)...................................2 91
00AF KeyNot De tected (white dis‐
pl ay messa ge).................................. 292 Index
311

Instrument Display
see Warning/indicator lamp
Instrument lighting ..............................16 6
Intelligent light sy stem
Ad aptive Highbeam Assist .................. 81
Corne ring light ................................... 80
In te rior lamps (rear compa rtment)
(replacing the light bulbs) ..................... 88
In te rior lighting
Cargo compartment .......................... .83
Re ar compartment ............................ .83
Setting ................................................ 82
Switch-off del aytime .......................... 83
In te rior motion sensor
Fu nction ............................................. 57
Switching on/off ................................ 57
Interior roof car rier sy stem ................ .199
iPhone ®
see Apple CarPlay™ J
Jack ....................................................... 250
Hydraulic .......................................... 230
Re moving thehy draulic jack from
th estow age compartment .............. .230
St orage location of hydraulic jack .... 230
Jump-start connection .........................219
Jump-starting see Jump-s tart connection K
Ke y........................................................... 41
Battery ............................................... 42
Electrical consu mption ...................... .42
Fu nctions ............................................ 41
Ke yring attachment ........................... 42
Mechanical key .................................. .42
Overview ............................................. 41
Problem ..............................................43
Ra dio connection ................................ 41
Un locking setting .............................. .42L
Labeling (tires) see Tire labeling
Lane de tection (au tomatic)
see Active Lane Keeping Assist
Lane Keeping Assist ............................ .155
Fu nction ........................................... 15 5
Sy stem limitations ............................1 55Tr
ailer operation .............................. .155
Lane Keeping Assist
see Active Lane Keeping Assist
see Lane Keeping Assist
Language ............................................... 181
No tes ................................................ 181
Setting .............................................. 181
LA TC H-type (ISOFIX) child seat
securing sy stem
In stalling ............................................ .36
No tes .................................................36
Le vel control
see ENR (elect ronic le vel control)
License pla telamp (changing bulbs) .... 86
Light switch (o verview) ........................ .79
Lighting see Lights
Lights ...................................................... 79
Ad aptive Highbeam Assist .................. 81
Au tomatic driving lights ...................... 79
Combination switch ............................ 80
Cornering light ................................... 80
Driving abroad (symmetrical low
beam) ................................................. 79
Hazard warning lamps ........................ 80
High beam .......................................... 80
High-beam flasher .............................. 80
Indicator ............................................ .80
Light switch ........................................ 79
Low beam ........................................... 79
Pa rking light ...................................... .79
Re ar fog light ...................................... 79
Re sponsibility with lighting sy stems ... 79
Setting theex terior lighting switch-
off delay time ...................................... 81
Setting the instrument lighting ......... 16 6
Switching the sur round lighting
on/off ................................................ .81
Limiting speed ...................................... 107
Load Determ ining the maximum ................2 41
Sample calculation ........................... 24 2
Load distribution .................................. 19 6
Load index (tire) .................................. .245
Load securing Carg o tie-down point ........................ 197
Ins talling and removing tie-down
ey es .................................................. 19 8
No tes ................................................ 19 6
Load-bea ring capacity (tire) ................245 316
Index

Setting options ...................................
14
Overhead control panel Adjusting the interior lighting .............82
Overview ............................................ 10P
Pa int (cleaning instructions) ................211
Pa int code ............................................ .261
Pa rk position
Engaging ........................................... 11 6
Engaging au tomatically .................... .116
Pa rking aid
see Parking Assist PARKTRONIC
Pa rking Assist PARKTRONIC ...............14 5
Ac tivating ......................................... 14 6
Ad justing warning tones ................... 14 6
Drive AwayAssi st............................. 154
Fu nction ........................................... 14 5
Switching off .................................... 14 6
Sy stem limitations ............................1 45
Pa rking brake (electrical)
see Electric parking brake
Pa rking brake (manual)
see Manual parking brake
Pa rking for an extended period ...........13 6
Pa rking light .......................................... .79
Pa rtition sliding door
Fr om the cargo compartment .............51
Fr om the driver's compartment ..........51
Pe rm issible gross mass ...................... .261
Pe rm issible towing me thods .............. .224
Pe ts in the vehicle .................................. 40
Phone book see Contacts
Placing a load on the wheel ar ch........ 201
Pla stic trim (care) ................................ .214
Po we r supp ly
Battery main switch .......................... 11 4
Switching on (s tart/s top button) ...... 103
Po we rwa sher (care) ............................2 10
Po we r windo ws
see Side window Q
QR code (rescue card) ...........................24
Qualified specialist workshop .............. 23 R
Ra ck systems (information) ................19 8
Ra dar senso rs....................................... 13 6
Ra dio
Ac tivating/deactivating radio text .... 194
Calling up thest ation list .................. 19 3
Del eting channels ............................ .193
Direct frequency entry ..................... .193
Displ aying information ...................... 194
Displ aying radio text ......................... 194
Editing station presets ...................... 19 3
Menu (on-board computer) ............... 16 8
Moving stations ................................ 19 3
Overview .......................................... 19 2
Sea rching forst ations ...................... 19 3
Setting a channel .............................. 19 3
Setting thewa veband .......................1 93
Showing accident reports .................1 94
St oring radio stations ...................... .193
Switching on ..................................... 19 2
Switching the HD radio function
on/off .............................................. 19 3
Ra dio connection
Ke y .................................................... .41
Re alwo od (care) .................................. .214
Re ar
Motion de tector .................................. 83
Re ar ben chseat
see Seats
Re ar Cross Traf fic Alert ...................... .154
Re ar fog light .......................................... 79
Re ar view camera ................................. 147
Care .................................................. 212
Fu nction ........................................... 147
Switching au tomatic operation
on/off (360° Camera) ...................... 151
Re ar window wiper
Re placing ...........................................90
Switching on/off ................................ 89
Re ar-co mpartment heating ................... 96
Re ar-end doors
Opening and closing (from inside) ...... 51
Opening and closing (from outside) ....50
Re ducing agent
see DEF
Re frigerant (air conditioning)
No tes ................................................ 271
Re fueling
Displaying the DEF fill le vel .............. .128
Displ aying the DEF range .................. 12 8 Index
319