2019 MERCEDES-BENZ SPRINTER maintenance

&
WARNING Risk of inju rydue tomoving
parts
Cer tain components in the engine compart‐
ment may continue tomo veor suddenly
mo veagain even af terth e ignition has been
switched off, e.g. the cooler fan.
Ma kesure of thefo llowing before per form ing
ta sks in the engine compartmen t:#
Switch the ignition off. #
Neverto uch the danger zone sur round‐
ing moving component parts, e.g. the
ro tation area of thefa n. #
Remo vejewe lry and watches. #
Keep items of clo thing and hair away
from moving parts. &
WARNING Risk of inju ryfrom touching
component parts under voltage
The ignition sy stem and the fuel injection sys‐
te m wo rkunder high voltage. If youto uch
component parts which are under voltage,
yo u could receive an electric shoc k.#
Neverto uch component parts of the
ignition sy stem or the fuel injection sys‐
te m when the ignition is switched on. Live components of
the fuel injection sy stem
include the injec tors,fo rex ample.
Live components of the ignition sy stem include
th efo llowing:
R Ignition coils
R Spark plug connec tors
R Diagnostic soc ket &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. If
yo u ha vetocar ryout any workinthe engine
compartment, touch only thefo llowing compo‐
nents:
R Hood
R Engine oil filler opening cap
R Washer fluid reser voir cap R
Coolant expansion reser voir cap &
WARNING Risk of inju ryfrom using the
windshield wipers while the engine hood
is open
When the engine hood is open and the wind‐
shield wipers are set in motion, you can be
trapped bythe wiper linkage. #
Always switch off the windshield wipers
and ignition before opening the engine
hood. #
Park theve hicle in a safe location and on a
le ve l sur face if possible. #
Switch off the engine. #
Secure theve hicle against rolling away. &
WARNING Risk of inju rywhen the hood
is opened
When you open the hood, it may suddenly
drop into the end position.
There is a risk of injury for an yone in the
hood's range of mo vement. #
Before releasing the hood, ensure that
th e support is firm ly seated in the
holder. #
Open the hood only when there is no-
one in the hood's range of mo vement. #
Toopen: pull handle 1torelease the hood. #
Reach into thega p and push the hood catch
handle upwards. #
Open the hood and hold it up. Maintenance and care
203

#
Take support 1from the brac ket on the
hood and pull it down wards. #
Inse rtthe support into brac ket below 2. &
WARNING Risk offire due toflammable
material in the engine compartment or
th eex haust sy stem
Clo ths or other flammable materials left in
th e engine compartment bymis take could
igni teupon coming into con tact wi thhot sec‐
tions of the engine or exhaust sy stem. #
Ensure that there are no flammable
ex tern al materials in the engine com‐
partment or on theex haust sy stem af ter
maintenance workhas been conducted. &
WARNING Risk of accident and inju ry
when opening and closing the engine
hood
When opening or closing the engine hood, it
may suddenly drop into the end position.
There is a risk of injury for an yone in the
engine hood's range of mo vement. #
Only open or close the engine hood
when there are no persons in the engine
hood's range of mo vement. *
NO
TEDama getothe hood Pushing
the hood closed with your hands
could damage it. #
Toclose the hood, let it drop from the
specified height. #
Toclose: liftthe hood slightl y. #
Movesupport 1tothe brac ket on the hood
and apply light pressure toengage it. #
Lowe rth e hood and let it drop from a height
of appr oximately 0.5 ft(15 cm). #
If it is still possible tolift the hood a little,
open the hood again and let it drop from a
height of appr oximately 0.7 ft(20 cm) until it
engages cor rectly. Engine oil
Che
cking the engine oil le vel with a dip stick &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain component pa rts in the engine com‐
partment can be very hot, e.g. the engine, the
cooler and pa rts of theex haust sy stem. #
Let the engine cool down and only
to uch the component parts described
as follo ws. Depending on
the engine, the dipstick may be in
va rying locations in the engine compartment.
Wa iting time before checking the oil le vel:
R engine at normal operating temp erature:
fi ve minutes
R engine not at normal operating temp erature
(the engine was only star ted briefly, forex am‐
ple): 30 minutes Dip
stick (e xamp le) #
Park theve hicle on an even sur face. #
Remo vedipstick 1and wipe it off. 204
Maintenance and care

#
Slowly inse rtdipstick 1into the dipstick
guide tube as far as it will go and pull it out
af te rth re e seconds.
R Oil le vel OK: the oil le vel is between the
MIN and the MAX mar k.
R Oil le velto o low: the oil le vel is at the MIN
mark or belo w. #
Ifth e oil le vel is too lo w,add appr ox.
1. 1 US qt (1 liter) engine oil. #
Ifth e oil le vel is too high, drain off excess
engine oil.
Vi sit a qualified specialist workshop.
Checking the engine oil le vel with an on-
board computer
Re quirements:
R The vehicle is le vel during the measuring
process.
R The hood is not open.
R Depending on the driving profile, the oil le vel
can be displa yed only af ter a driving time of
up to30 minutes and only when the ignition
is switched on.
On-board computer: 4 Service 5
Engine Oil Level
Yo u will see one of thefo llowing messa ges in
th e multifunction displa y:#
Measuring Engine Oil Level...: measurement
ofthe oil le vel not yet possible. Repeat the
qu ery af ter driving a maximum of 30 minutes. #
Engine Oil Level OK andthe bar todisplay the
oil le vel in the multifunction display is green
and lies between "MIN" and "MAX": the oil
le ve l is OK. #
Engine Oil Level Drive until the engine is
warm. :wa rm upthe engine tooperating tem‐
perature. #
Engine Oil Level Correct Measurement Only
if Vehicle Is on Level Ground: park theve hicle
on an even su rface. #
Engine Oil Level Add 1,0 liq.gal. andthe bar
to display the oil le vel in the multifunction dis‐
play is orange and lies below "MIN": add
1. 1 US qt (1 l ) of engine oil. #
Reduce Engine Oil Level andthe bar display‐
ing the oil le vel in the multifunction display is
orange and lies abo ve"MAX": drain off excess
engine oil.
Vi sit a qualified specialist workshop. #
For Engine Oil Level Switch Ignition On :
switch on the ignition in order tocheck the
engine oil le vel. #
Engine Oil Level System Inoperative: sensor is
defective or not connec ted. Visit a qualified
specialist workshop. #
Engine Oil Level System Currently Unavaila-
ble: close the hood.
% Ve
hicles with cold oil le vel displa ys:th e oil
le ve l is automatically displa yed on the multi‐
function display af terth eve hicle has been
non-operational for an extended pe riod. If it
is not possible tomeasu rethe engine oil
le ve l, a releva nt messa gewill appear.
Ad ding engine oil &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. &
WARNING Danger of bu rns when open‐
ing the hood
If yo u open the hood when the engine has
ove rheated or during a fire inthe engine com‐
partment, you could come into con tact wi th
hot gases or other escaping operating fluids. #
Before opening the hood, allow the
engine tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the hood closed and call
th efire service. If
yo u ha vetocar ryout any workinthe engine
compartment, touch only thefo llowing compo‐
nents:
R Hood
R Engine oil filler opening cap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap Maintenance and care
205

&
WARNING Risk offire and injury from
engine oil
If engine oil comes into con tact wi thhot com‐
ponent parts in the engine compartment, it
may ignite. #
Make sure that no engine oil is spilled
next tothefiller opening. #
Allow the engine tocool off and thor‐
oughly clean the engine oil from compo‐
nent parts before starting theve hicle. *
NO
TEEngine damage due toincor rect oil
fi lter, incor rect oil or additi ve #
Do not use engine oil or an oil filter with
specifications deviating from those
re qu ired forth e prescribed service
inter vals.
Mercedes-Benz recommends using original or
te sted replacement and service parts. #
Do not change the engine oil or oil filter
in order toset change inter vals longer
th an those prescribed. #
Do not use any additive. #
Follow the instructions on the service
inter val display forch anging the engine
oil. *
NO
TEDama gecaused byadding too
much engine oil To
o much engine oil can damage the engine
or the catalytic con verter. #
Have excess engine oil remo ved at a
qu alified specialist workshop. Engine OM651
Engine OM642
#
Turn cap 1counter-clockwise and remo veit. #
Add engine oil. #
Replace cap 1and turn it clockwise until it
engages. #
Check the oil le vel again . Check using the on-
board computer (/ page 205),check with
th e oil dipstick (/ page 204). Checking
the coolant le vel &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. 206
Maintenance and care

Fi
lling up the windshield washer sy stem &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. If
yo u ha vetocar ryout any workinthe engine
compartment, touch only thefo llowing compo‐
nents:
R Hood
R Engine oil filler opening cap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap &
WARNING Danger of bu rns when open‐
ing the hood
If yo u open the hood when the engine has
ove rheated or during a fire inthe engine com‐
partment, you could come into con tact wi th
hot gases or other escaping operating fluids. #
Before opening the hood, allow the
engine tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the hood closed and call
th efire service. &
WARNING ‑ Risk of fire and injury from
windshield washer concentrate
Wi ndshield washer concentrate is highly flam‐
mable. It could ignite if it comes into con tact
wi th hot engine component parts or the
ex haust sy stem. #
Make sure that no windshield washer
concentrate spills out next tothefiller
opening. *
NO
TEDama getotheex terior lighting
due tounsuitable windshield washer fluid Uns
uitable windshield washer fluid may dam‐
age the plastic sur face of theex terior lighting. #
Only use windshield washer fluids that
are also suitable for use on plast ic sur‐
fa ces, e.g. MB SummerFit or MB Winter‐
Fit. Ad
ding washer fluid Wa
sher fluid reser voir (e xamp le) #
Pre-mix thewa sher fluid in the cor rect mixing
ra tio in a container. #
Park theve hicle on a le vel sur face and secu re
it against rolling away ( /page 132). #
Open the hood (/ page 202). #
Pull the cap of washer fluid con tainer 1
upwards bythest ra p. #
Pour in the pre-mixed washer fluid. #
Press cap 1onto thefiller opening until it
audibly engages. #
Close the hood (/ page 202).
% Mix
thewa sher fluid with windshield washer
concentrate all year round. Comply with the
information about windshield washer fluid in
th ete ch nical da ta (/ page 270).
% Comply with
the fur ther information about
windshield washer fluid (/ page270) Cleaning
thewa ter drain valve of the air
intake box &
WARNING Risk of inju rydue tomoving
parts
Cer tain components in the engine compart‐
ment may continue tomo veor suddenly
mo veagain even af terth e ignition has been
switched off, e.g. the cooler fan.
Ma kesure of thefo llowing before per form ing
ta sks in the engine compartmen t: #
Switch the ignition off. 208
Maintenance and care

#
Neverto uch the danger zone sur round‐
ing moving component parts, e.g. the
ro tation area of thefa n. #
Remo vejewe lry and watches. #
Keep items of clo thing and hair away
from moving parts. &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. If
yo u ha vetocar ryout any workinthe engine
compartment, touch only thefo llowing compo‐
nents:
R Hood
R Engine oil filler opening cap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap #
Open the hood (/ page 202). #
Remo vedirt from water drain valve 2 of air
intake box 1. Draining
the fuel filter &
WARNING Danger of fire and explosion
due tofuel
Fu els are highly flammable. #
It is essential toavoid fire , open flames,
smoking and creating spar ks. #
Before filling up, switch off the engine,
and, if applicable, the auxiliary heating. &
WARNING Risk offire and explosion due
to fuel
Fu els are highly flammable. There is a risk of
fi re and explosion due tocontact wi thhot
component parts. #
Allow the engine and theex haust sys‐
te m to cool down. *
NO
TEEngine damage due todela yed
drainage of the fuel filter Ve
hicles with a diesel engine: delayed
drainage of the fuel filter can lead toengine
damage.
If th e003A indicator lamp lights up, drain the
fuel filter immediately. +
ENVIRONMENTAL
NOTEEnvironmental
pollution due todisposal in a non-envi‐
ro nmental ly-friendly manner #
Dispose of thewate r/fuel mixture in an
environmentally-friendly manner. Mo
tor OM642 #
Park theve hicle in a safe location and secure
it against rolling away. #
Switch off the auxiliary heating
(/ page 100). #
Switch off the engine. #
Open the hood (/ page 202). Maintenance and care
209

#
Place a suitable collector beneath drain hose
2. #
Switch on the ignition. #
Open drain scr ew1 until thewate r/fuel
mixture emerges from drain hose 2.#
Close drain scr ew1 as soon as around
0.2 qt (0.2 liter) of thewate r/fuel mixture has
been collected.
Af ter 30 seconds, the electrical fuel pump
automatically stops the discharge of the
wate r/fuel mixture. #
After draining, switch off the ignition. #
Dispose of the collected water/fuel mixture
in an environmentally responsible manner,
e.g. at a qualified specialist workshop. #
Check that drain scr ew1 has been closed.
If th e engine is running while drain scr ew1
is open, you will lose fuel thro ugh drain hose
2. #
Close the hood (/ page 202). #
003A The indicator lamp does not go out
af te r draining: drainthe fuel filter again. #
003AThe indica tor lamp does not go out
af te r the second draining: consult aquali‐
fi ed specialist workshop.
Mercedes-Benz recommends that you ha vethe
fuel filter drained at a qualified specialist work‐
shop. Cleaning and care
Note
s onwashing theve hicle in an automatic
car wash &
WARNING Risk of accident due to
re duced braking ef fect af terwa shing the
ve hicle
The braking ef fect is reduced af terwa shing
th eve hicle. #
Afterth eve hicle has been washed,
brake carefully while paying attention to
th e traf fic conditions until the braking
ef fect has been ful lyrestored. *
NO
TERisk of damage tothe paintwork
and plastic components If
yo uwa sh your vehicle in Touchless Auto‐
matic Car Wash sy stems that use special
cleaning agents, the cleaning agents used can damage
the paintwork or plastic components
of theve hicle. #
Do not wash theve hicle in Touchless
Au tomatic Car Wash sy stems that use
special cleaning agents. Make sure
that the automatic car wash is suitable
fo rth e size of theve hicle.
Before washing theve hicle in an automatic car
wa sh, fold in the outside mir rors and remo veany
additional antennas. Otherwise, the outside mir‐
ro rs, antennas or theve hicle itself could be dam‐
aged.
Make sure any additional antennas are re-ins tal‐
led and that the outside mir rors are fully folded
out again when you lea vethe automatic car
wa sh.
To avo id damage to yourvehicle, obser vethefo l‐
lowing before using an automatic car wash:
R the side windo wsand the sliding window are
comple tely closed.
R the blo werfo rve ntilation and heating is
switched off.
R the windshield wiper switch is in position 005A.
If th eve hicle is very dirty, wash off excess dirt
before cleaning theve hicle in an automatic car
wa sh.
% Re
moving thewa x from the windshield and
th e wiper rubbers af terwa shing theve hicle,
will help avoid smearing and reduce wiper
noise. Note
s on use of a po werwa sher &
WARNING Risk of accident when using
high-pressu recleaning equipment wi th
ro und-spr aynozzles
The wate r jet from a round-spray nozzle (dirt
grinder) may cause damage totires and sus‐
pension components that is not visible.
Components damaged in this wa y may fail
unexpec tedly. #
Do not use high-p ressure cleaning
equipment with round-spray nozzles to
clean your vehicle. #
Damaged tires or suspension compo‐
nents must be replaced immediatel y. Ne
ver use a po werwa sher in theve hicle interior.
The pressurized water created bythe po wer 210
Maintenance and care

wa
sher and the associated spr aycould cause
considerable damage totheve hicle.
To avo id damage to yourvehicle, obser vethefo l‐
lowing when using a po werwa sher:
R maintain a minimum dis tance of 11.8 in
(30 cm) totheve hicle when using 25° flat-
spr aynozzles and di rtgrinders or 27.6 in
(70 cm) when using round-spray nozzles and
obse rveth e information in the equipment
manufacturer's operating instructions.
R do not direct the nozzle of the po werwa sher
directly at sensitive parts such as tires, slits,
electrical components, batteries, light bulbs
and ventilation slits.
R maintain a minimum di stance of 19.7 in
(50 cm) for a rear view camera. Wa
shing theve hicle byhand Obser
vethe legal requirements, forex ample in
many countries washing byhand is only allo wed
at specially designated wash ba ys. In this case,
make sure that a specially designated wash bay is
used forwa shing byhand. #
Use a mild cleaning agent, e.g. car shampoo. #
Washtheve hicle with luk ewarm wate r and a
soft car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully spr aytheve hicle with water and dry
off with a leath er cloth. Be careful not to
point thewate r jet directly towa rdsth e air
inlet grilles. The blo wer should be switched
off while doing so. #
Do not let the cleaning agent dry on the paint‐
wo rk.
At the onset of winter, remo veall traces of road
salt deposits carefully and as soon as possible. Note
s on care of paint and matte finish *
NO
TEPaint wo rkdamage and cor rosion
due toinadequate care Fa
ilure toprom ptly and thoroughly remo ve
dirt from bird droppings or other residue
could result in paintwork damage and cor ro‐
sion at a later date. #
Clean dirt off paint and matte finish
th oroughly and as soon as possible. Maintenance and care
211