2019 MERCEDES-BENZ SPRINTER wheel

R
fastenthel oad tothet ie-down eyes and
spread thel oad as evenlyasp ossible.
R uset ie-down eyesand fast ening components
whic haresuitable fort he weight and size of
th el oad. Load distribution
* NO
TERisk of damag etothefloor co ver‐
ing Excessiv
epoint loading on thec argo com‐
partmen tfloor or on thel oad area can nega‐
tivel yaffect thed riving characteristic sand
could damag ethe floor co vering. #
Vehicles with rear-wheel drive: dis‐
tribu tethel oad uniformly .When doing
so, ensur ethat theo verall cen terof
gr av ity of thel oad is alw aysasl owand
close tothec enter as possible and
between thea xles near ther ear axle. #
Vehicles with all-wheel drive: distrib‐
ut et he load uniforml y.When doing so,
ensur ethat theo verall cen terofg ravity
of thel oad is alw aysasl owand close to
th ec enter as possible and between the
axles. Excessiv
epointloadin gont he cargo compart‐
ment floor or on thel oad area can negatively
af fect thed riving characteristic sand could dam‐
ag et he floor co vering.
On Cargo Vana nd Passenger Van:
R alwa ys transpo rtthel oad in thec argo com‐
partment.
R alwaysf astent he load tother ear benc hseat
backrests.
R movelarge and heavy loads as fart ow ards
th ef ront of thev ehicle as possible against
th er ear benc hseat. Stow loads flush wit hthe
re ar ben chseat.
R alwaysa dditionally secur ethe load wit hsuita‐
ble load securing aids or tie downs.
R thel oad mus tnotprotru de abo vetheu pper
edg eoft he seat backrests.
R transpor tloads behind seats that ar enot
occupied.
R ifth er ear benc hseat is no toccupied, insert
th es eat belts crosswise int othe buckle of the
opposit eseat belt. Securing loads
Note
sonl oad securing &
WARNING Risk of accident and injury
du etoi ncorrect use of thel ashing stra ps
If yo ua ttac hthe lashing stra pi ncor rectly
whe nsecu ring loads, thef ollowing ma yoccur
in thee vent of abrup tchanges in direction,
braking maneuver or an accident:
R The tie-down eyes ma ybecome de tach ed
or thel ashing stra pm aytear if thep er‐
missible load is exceeded.
R The load cann otbe restra ined.
This ma ycause thel oad toslip, tip overorbe
fl ung about ,striking vehicle occupants. #
Alwayst ension thel ashing stra ps in the
proper manner and onl ybetwe en the
described tie-down eyes. #
Alwaysu se lashing stra ps designed spe‐
cificall yfor thel oads. %
Obser
vethei nformation relatin gtot he maxi‐
mum loading capacity of thei ndividual cargo
tie-down point. If youc ombin evarious cargo
tie-down points tosecur eaload, alw ayst ake
th em aximum loading capacity of thew eak‐
es tc argo tie-down poin tint oa ccount .During
maximum full- stop braking, forc es ma yact
whic hcan multipl ythe weight of thel oad.
Alw aysu se se veralc argo tie-down point sto
distribut eand spread thel oad. Spread the
load evenly between thec argo tie-down
points or tie-down eyes.
Alw ayso bser vetheo perating instruction sorthe
lashing stra pm anufacturer's instruction sfor the
operation of thel ashing stra p.
Obser vethei nformation relatin gtot he maximum
loading capacity of thec argo tie-down points
(/ page337).
As thed rive r,yo ua re re sponsible fore nsuring the
fo llowing:
R The load is secured agains tslipping, tipping,
ro lling or falling off.
Ta ke usual traf ficc onditions as well as swerv‐
ing or full brak eapplication and bad roads
int oa ccount.
R The applicable requ irements and guidelines
re latin gtol oad-securing practices ar emet.
If th is is no tthe case, this ma yconstitut ea
punishable of fense, depending on local legis‐ 258
Transporting

lation and an
yensuin gconsequences.
Obser vecountr y-specific la ws.
Mak esuret hat thel oad is secur ebefor eevery
jou rney and at regular inter vals during along
journe y.Ad jus tthe load securing as necessar y.
Information on ho wtosecureloads cor rectly can
be obtained from them anufacturer sofload
securing aids or tie downs forl oad-securing, for
ex ample.
When securing loads, obse rvet he following:
R Fill spaces between thel oad and thec argo
compartmen twalls or wheel wells. Forthis
purpose, use rigid load securing aids, suc has
we dges, wooden fixing sorp adding.
R Attach secured and stabilized loads in all
directions.
Use thec argo tie-down points or tie-down
ey es and thel oading rails in thec argo com‐
partmen toronthe load sur face.
Only use tie downs, suc haslashing rods, lock
ro ds or lashing nets and lashing stra ps, which
has been tested in accordance wit hcurrent
st andards (e.g. DI NEN). Alw aysu sethec argo
tie-down point closes ttothe load; pad sharp
edges.
Loads, and heavy loads in particular ,should
preferably be secured using thet ie-down
ey es.
% Yo
uw ill obtain tie downs tested in accord‐
ance wit hcurrent standards (e.g. DI NEN)
from an yspecialis tcompan yorfromaq uali‐
fi ed specialis tworks hop.
Note sont he partition
Wi thout apartition ,vehicles that ar eappr ove das
commercial vehicles (N1 ,N2) do no tfulfill ISO
27 956, whi chdescribes thee quipment forp rop‐
erly securing aloa dind elivery vehicles. If the
ve hicle is used totranspo rtgoods, retrofitting the
partition is stro ng lyrecommended ,asprope rly
securing thel oad in vehicles without apartition
will alw aysbeac omplexoperation. Overvie
wofcargo tie-down point Cargo tie-down points (e
xample:Passenger
Va n)
1 Tie-down eyes Cargo tie-down points (e
xample: Cargo Van
without loadin grails)
1 Tie-down eyes
Secur eloose loads wit hanapprove dlashing net
or atarp.
Al wa ys fast enthel ashing ne tortarptoa llav aila‐
ble cargo tie-down points .Makes uret hat thef as‐
te ning hoo ksares ecured agains tacciden tal
opening.
If yo ur vehicle is equipped wit hloading rails in
th ec argo compartmen tfloor ,you can place lash‐
ing rods directly in front of and behind thel oad.
The lashing rods directly absorb thep otential
shifting forc es.
Securing loads on thec argo compartmen tfloor
by lashing them down is onl yrecommended for Tr
ansporting 259

#
Turn ther ing of carg otie-down ring B unti lit
is pa rallel tothel ongitudinal axis of cargo tie-
down ring C. #
Holdcargo tie-down ring C between the
inde xfinger an dmiddlefinger an dplace your
th umb thro ugh ther ing of carg otie-down ring
B and ont othe centra lpressur epoint. #
Use your thumb topush thel ocking pin down
as farasitw illg o. #
Push cargo tie-down ring C nea rthe load
th ro ugh then otch es on rack rail2 and mo ve
it appr oximately 0.5 in (1 2mm). #
Remo veyour thumb from thep ressur epoint
and slide cargo tie-down ring C unti lit
engages. #
Turn ther ing of carg otie-down ring B unti lit
is pe rpendicular tothel ongitudinal axis of
cargo tie-down ring C.
Cargo tie-down ring C is secu red.
Re moving cargo tie down rings #
Turn ther ing of carg otie-down ring B unti lit
is pa rallel tothel ongitudinal axis of cargo tie-
down ring C. #
Grip cargo tie-down ring C as described
ab ove unde rins talling and use your thumb to
push thel ocking pin down as farasitw illg o. #
Slide cargo tie-down ring C and pull it down
and ou tthrough then otch es of rack rail2.
At tachin gthe hea dlashing &
WARNING Risk of inju rydue toincor‐
re ctly secu redl oads
When theh ook sont he head lashing are
attached tother ing soft he sliders, thes lid‐
er sc ould come loose. The load ma ycome
loose, fall down and injur epeople, for
ins tance when they enter or load and unload
th ec argo compartment. #
Onlyattach theh ook sont he head lash‐
ing tother ing soft he cargo tie-down
ri ngs. %
The hoo
kson head lashing 3mayonlybe
attached tother ing sofc argo tie down rings
B. #
Chec kthat thel oad is seated securel y. #
Toattac hthe hea dlashing: tensio nhead
lashing 3at bo thends of load 6and
attac htwo hooks Aoftheh ead lashing to
th er ing sofc argo tie down rings B. Placing
aloa dont he wheel ar ch
Compl ywitht he impor tant sa fety no tesu nder
"No tesonl oading" (/ page73). #
Place theo bject sonw heel ar ch2 and lash
th em using tie-down eyes 1(/ page259).
% Aw
heel ar chma ybes ubjected toaload of
33 0lb( 150k g). Tr
ansporting 263

ASS
YSTP LUSs ervice in terv al display Fu
nction of theA SSYSTP LUSs ervice in terv al
display The ASS
YSTP LUSs ervice inter vald ispla yont he
instrument display prov ides informatio nonthe
re maining time or dis tance be fore then ext
service due date.
Yo uc an hide this service messag ebyusingthe
bac kbutton on thel eft-hand side of thes teering
wheel.
Yo uc an obtain fur ther information concerning
th es ervicing of your vehicle from aqualified spe‐
cialis tworks hop, e.g. an authorized Mercedes-
Benz Center. Displaying
thes ervice du edate On-boa
rdcomputer:
4 Service 5
ASSYSTP LUS
The next service due dat eisdisplayed. #
Toexitth ed ispla y:press theb ackb utton on
th el eft-hand side of thes teering wheel.
Bear in mind thef ollowing related topic:
R Operating theo n-boar dcom‐
puter(/ page167 ) Ca
rrying out maintenance workregular ly *
NO
TEPrematur ewear thro ugh failur eto
obser veservice due dates Service
workwhic hisn otcar ried out at the
ri ght time or incomple tely can lea dto
inc reased wear and damag etothevehicle. #
Alwayso bser vethep rescribed service
inter vals. #
Alwaysh ave thep rescribed service
wo rkcar ried out at aqualified specialist
wo rkshop. Special service
requ irements The prescribed service inter
valisb ased on nor‐
mal vehicle use. Maintenance workwill need to
be per form ed mor eoften than presc ribed if the
ve hicle is operated under arduous conditions or
increased loads.
Examples of arduous operating conditions:
R regular city driving wit hfrequ ent intermediate
st ops R
mainly short-dis tance driving
R frequent ope ratio ninm ountainou sterrain or
on poor road sur faces
R whe nthe engine is of tenl eftidling forl ong
periods
R operation in particula rlyd usty conditions
and/o rifair-reci rculation mod eisfrequently
used
In these or similar operating conditions, ha vethe
interior air filter ,engin eair cleaner ,engin eoil and
oil filter etc. changed mor efrequ ently .Ifthevehi‐
cle is subjected tohigher loads, thet ires mus tbe
ch eckedm oref requ entl y.Fu rther information can
be obtained at aqualified specialis tworks hop. Batter
ydisconnection periods The ASS
YSTP LUSs ervice in terv al displa ycan
onl ycalculat ethe servic edue date when the
batter yisconnected. #
Notedown thes ervice due dat edispla yedon
th eI nstrument Displa ybefor edisconnecting
th eb atter y(/pag e264). Engine compartment
Opening and closing
theh ood &
WARNING Risk of accident if thee ngine
hood is unlatched while driving
An unloc kede ngin ehood ma yopen up when
th ev ehicle is in motion and bloc kyour vie w. #
Neveru nlatc hthe engine hood while
driving. #
Befor eevery trip, ensur ethat thee ngine
hood is latched. &
WARNING Danger of bu rnsw hen open‐
ing theh ood
If yo uo pen theh ood when thee ngine has
ove rheated or during afireint he engine com‐
partment, youc oul dc om eintoc ontact wi th
ho tg ases or other escaping operating fluids. #
Befor eopening theh ood, allo wthe
engine tocool down. #
Inthee vent of afireint he engine com‐
partment, keep theh ood closed and call
th ef ires ervice. 264
Maintenance and care

Obser
vethef ollowing no tes: Note
sonc leaning and car eA voiding paintwor kdamage
Pa int
R
Insect remains: soak wit hinsect
re mo vera nd then wash off.
R Birdd roppings: soak wit hwater and
th en wash off.
R Remo vecoolant, tree resin, oils,
fuels and greases: rubg entl ywitha
clo thsoaked in petroleum ether or
lighter fluid.
R Brak efluid: wash of fwithw ater.
R Tars tains :use tarr emo ver.
R Wax: us eas ilicone remo ver. R
Do no taffix sticke rs,f ilms or similar.
R Remo vedirtass oon as possible.
Mat tefinish
R
Onlyuse car eproducts appr ovedfor
Mercedes-Benz. R
Do no tpolish thev ehicle and alloy
wheels.
R Do no tuse aw ash program that
end swithah otwa xtreatment in
au tomatic car washes.
R Do no tuse paint cleaners, buf fing or
polishing products, or gloss preserv‐
ers, e.g. wax.
R Have paint repair scarried out in a
qu alified specialis tworks hop onl y. Note
sont he car eofvehicle parts &
WARNING Risk of entrapment if the
windshield wiper sareswit ched on while
th ew indshield is being cleaned
If th ew indshield wiper saresetinm otion
while youa recleanin gthe windshield or
wiper blades, youc an be trapped bythew iper
arm. #
Alwayss witc hoffthew indshield wipers
and thei gnition befor ecleaning the
windshield or wiper blades. &
WARNING Risk of bu rning from thet ail‐
pipe or tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If youc om eintoc ontact wi th these
car parts, youc oul db urny ourself. #
Alwaysbep articularly careful when in
th ev icinit yoft hetailpipe and tailpipe
trims and supervise children very
closely whe ninthis area. #
Befor eanycon tact, allo wthe car parts
to cool down. 274
Maintenance and care

Obser
vethef ollowing no tes: Note
sonc leaning and car eP reve nting damag etothevehicle
Wheels/rims Usewate rand acid-free whee lcleaner. R
Do no tuse acidi cwhee lcleaner sto
re mo vebrak edust. Otherwise, wheel
bolts and brak ecomponents ma ybe
damaged.
R Toavo id cor rosion of brak ediscs and
brakepads, driv efor afew minutes
af te rc leaning befor eparking the
ve hicle. The brak ediscs and brake‐
pads warm up and dr yout.
Wi ndo ws
Clean wind owsinside and outsid ewitha
dam pcloth and wit hacleaning agent
re commended forM ercedes-Benz . Do no
tuse dr ycloth sora brasiv eorsol‐
ve nt-based cleaning agents toclea nthe
insid eofw indows.
Wi per blades
Carefully clea nthe folded-a wayw iper
blade swithad ampcloth. Do no
tclean thew iper blades tooo ften.
Exterior
lighting Clean
thel enses wit hawetspong eand
mil dc leaning agent, e.g .car sha mpoo. Onl
yuse cleaning agents or clo thss uita‐
ble forp last ic lenses.
Sensors Cleanthes ensor sinthe front and rear
bumper and in ther adiator grill wit ha
sof tcloth and car shampoo. When usin
gapowerwashe r,ke ep am in‐
imum dis tance of 11.8 in (30 cm).
Re ar view
camera and
360° Cam‐
era Use clea
nwater and asoftc loth toclean
th ec amer alens. Do no
tuse ap owe rwashe r.
Tr aile rhitch
R
Remo vetrace sofrustont he ball,
e.g. wit hawireb rush.
R Remo vedirtw ithal int-free clo th.
R Afterc leaning, lightly oil or grease
th eb all head.
R Obser vethen otes on car einthe
trailer hitc hmanufactu rer's operat‐
ing instructions. Do no
tclean theb all nec kwithap ower
wa sher or sol vent.
Slidin gdoor
R
Remo vefore ign object sfromt he
vicinity of thec ontact plates and
contact pins of thes liding door.
R Clean thec ontact plates and contact
pins wit hamild cleaning agent and a
sof tcloth. Do no
toilor grease thec ontact plates
and thec ontact pins. Maintenanc
eand care 275

Note
sonc leaning and car eP reve nting damag etothevehicle
Headliner Clean withasoftb rush or dr yshampoo.
Clo thseat
co vers Va
cuu mupd irts uchasc rumb sord ust
and then use adam pm icrofiber clo th
and a1%s oapsuds solution toclea nthe
entir eseat co ver.Do no tspot-clean.
Use cleaning and car eprodu cts recom‐
mende dfor Mercedes-Benz . Do no
tuse an yoil-based cleaning and
car eproducts.
Imitation
leather seat
co vers Va
cuu mupd irts uchasc rumb sord ust
and then use adam pcotto ncloth and a
1% soapsuds solution toclea nthe entire
seat co ver.Do no tspot-clean.
Use cleaning and car eprodu cts recom‐
mende dfor Mercedes-Benz . Do no
tuse am icrofiber clo th.
Do no tuse anyo il-based cleaning and
car eprodu cts.
Genuine
leather seat
co vers Re
gular lyvacuu mupd irts uchas
crumb sordusta nd then use adamp
cotton clo thtoclea nthe entir eseat cov‐
ers.
Fo rh eavy soiling: use alea ther care
agent recommended byMercedes-Benz
fo ra ftertreatment. Do no
tuse am icro fiber clo th.
Do no tuse anyo il-based cleaning and
car eprodu cts.
Ste ering
wheel and
ge ar or
selector
le ver Clean wit
hadampcloth.
Pe dals and
floo rmats Clea
nwithad ampcloth .D onotuse an ycleaning and car eprod‐
ucts.
Ve hicl einte‐
ri or Clean wit
hadampcloth. R
Do no tuse ap owe rwashe r.
R Allo wthe vehicle interior todryc om‐
ple tely af terc leaning.
R Do no tallow liquids topenetra teinto
ga ps or cavities.
Curtains The curtains ma yonlybed rycleaned. Do no twash thec urtains. Maintenance and care
277

Messag
einthe media displa y:
SOS NOT READY :the ignition is no tonoreCall is
no ta vailable.
During an activ eemer gency call, 0053appear sin
th ed ispla y.
Yo uc an find mor einformation on ther egional
av ailabilit yofeCall at :http://www.mercedes-
benz.com/connect_ecall
% If an emer
gency cal lisunavailable or mal‐
functioning, amessag etothis ef fect also
appea rsinthem ultifunction displa yofthe
instrument clus ter. Tr
iggering an automatic emer gency call Re
quirements:
R The ignition is switched on.
R The star terb atter yhas suf ficient charge.
If re stra int sy stems suc hasairbags or Emer gency
Te nsioning Device shave been activated af teran
accident, eCall ma yautomatically initia tean
emer gency call.
The eme rgency call has been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmitted
to theM ercedes-Benz emer gency cal lcenter.
The Mercedes-Benz emergency cal lcenter
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
The SOS button in theo verhead cont rolp anel
fl ashes until thee mer gency cal lisfinished.
It is no tpossible toimmediately end an auto‐
matic emer gency call.
If no connection can be mad etothe emer gency
service seithe r,ac orresponding message
appears inthem edia displa y. #
Dialthe local emergency num berony our
mobile phone.
If an emer gency cal lhas been initia ted:
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen ters ervice pr ovider.
R Based on thec all, theo perator decides
whe ther it is necessar ytocallr escue teams
and/or thep olice tothea ccident site.
R If no vehicle occupant answers, an ambu‐
lance is sent tothev ehicle immediately. Tr
iggering amanual emer gency call #
Using theS OS but tonint heove rhead con‐
trol panel: presstheS OS button at leas tone
secon dlong. #
Using voice control: UsetheV oice Control
Sy stem Call the Mercedes accident center
vo ice command (/ page179).
The eme rgency call has been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmit ted
to theM ercedes-Benz emer gency cal lcenter.
The Mercedes-Benz eme rgency call center
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emer gency
cal lcenter service pr ovider.
If no connection can be made tothee mer gency
service seithe r,ac orresponding message
appears inthem edia displa y. #
Dialthe local emergency num berony our
mobile phone.
Ending an unintentional emer gency call #
Select 0076onthem ultifunction steering
wheel. Depress theb utton fors everal sec‐
onds. Tr
ansmitted data with thee mer gency call Dat
atransmit tedbyt he eCall includes but is not
limited to:
R Vehicle's GPS position data
R GPS position dat aontheroute(af ewhun‐
dred me ters befor ethe incident)
R Direction of tra vel
R Vehicle identification number
R Vehicle driv etype
R Estimated number of people in thev ehicle
R Whe ther Mercedes PR Oconnect is available
or not
R Whe ther thee mer gency cal lwas initia ted
manually or automatically
R Time of thea ccident
R Languag esetting on them ultimedia sy stem Breakdown assis
tance 279