2019 MERCEDES-BENZ SPRINTER radio

Va
ns US A,LLC( "DVUSA") expressl ydisclaims
an ya nd all liability arising from thee xtraction of
th is informatio nbyunauthorize dMercedes-Benz
personnel.
DV USAw ill no tshar eEDR dat awitho ther sw ith‐
out thec onsent of thev ehicle owner sor,ifthe
ve hicle is leased, without thec onsent of thel es‐
see. Exceptions tothis representation include
re sponses tosubpoenas bylawe nforcement ;by
fe deral, stat eorl ocal go vernment ;inconnection
wit hora rising out of litigation in volvin gDVUS Aor
its subsidiaries and af filiates; or ,asrequired by
la w.
Wa rning: The ED Risacomponen tofthe
Re stra int Sy stem Module. Tamp ering with, alter‐
ing, modifying or removing theE DR component
ma yresult in amalfunction of theR estraint Sys‐
te mM odule and other sy stems.
St atel aws orregulations rega rding EDRs that
con flict wit hfederal regulation ar epre-em pted.
This means that in thee vent of suc hconflict, the
fe deral regulation go verns. As of December 20 16 ,
17 states ha veenacted la wsrelatin gtoE DRs. Co
pyright Information on free and open-source software
Information on licens
efor free and open-source
softwar eused in your vehicle can be found on the
dat astorage medium in your vehicle document
wa lleta nd wit hupdates on thef ollowing website:
http://www.mercedes-benz.com/opensource. Information on
regis tere dtrademar ks R
Bluetoo th®
is ar egis tere dt rademar kofBlue‐
toot hSIG Inc.
R DTS™ is aregis tere dt rademar kofDTS,Inc.
R Dolby ®
and MLP™ ar eregis tere dt rademar ks
of DOLB YLaboratories.
R BabySmart™, ESP ®
and PRE-SAFE ®
arer egis‐
te re dt rademar ksof Daimler AG.
R HomeLink ®
is ar egis tere dt rademar kofJohn‐
son Controls.
R iPod ®
and iTunes ®
arer egis tere dt rademar ks
of Apple Inc.
R Burmes ter®
is ar egis tere dt rademar kof
Burmes terA udiosy steme GmbH.
R Microsoft ®
and Windo wsMedia ®
arer egis‐
te re dt rademar ksof Microsof tCorporation. R
SIRIUS ®
is ar egis tere dt rademar kofSirius
XM Radio Inc.
R HD Radio™ is aregis tere dt rademar kofiBiq‐
uity Digital Corporation.
R Graceno te®
is ar egis tere dt rademar kof
Graceno te,Inc.
R ZAGA TSurvey ®
and related brands ar eregis‐
te re dt rademar ksof ZagatSur vey, LLC. 28
General no tes

Re
quirements:
R ACR2 0323Vc ell battery
Mercedes-Ben zrecommends that youh ave the
batter yreplaced byaq ualified specialis twork‐
shop. #
Remo vethee mer gency key( /pag e43). Example image #
Press release button 2down full yand slide
co ver 1forw ard. #
Remo vebatter ycompartment 3and remo ve
th ed ischar gedb atter y. #
Inser tthe ne wbatter yintob atter ycompart‐
ment 3.O bservethep ositiv epole marking
in theb atter ycompartmen tand on theb at‐
te ry. #
Inser tbatter ycompartment 3. #
Replace co ver1sothat it engages. #
Slidethe emergency keyinc ompletely until it
en gage s( /pag e43). Problems with
thek ey Problem
Possible causes/consequences and 0050 0050Solutions
Yo uc anno tloc koru nlock
th ev ehicle an ymore. Po
ssible causes:
R thek eybat tery iswe ak or dischar ged
R ther eisi nterfere nce from apowe rful source of radio wav es
R thek eyis defective #
Chec kthe batter yusing theb atter ychec klam pand replace if neces‐
sar y(/pag e43). #
Use thee mer gency keytou nlockand loc kthe vehicle (/ page43). #
Have thek eycheckedataq ualified specialis tworks hop.
Yo uh ave lostak ey. #
Have thek eydeacti vatedataq ualified specialis tworks hop. #
If necessar y,ha ve them echanical loc ksreplaced. 44
Opening and closing

The on-boar
dcomputer is operated via left-hand
To uc hC ontrol 2and theb ackb utton on thel eft
1. The on-boar
dcomputer is operated using thef ol‐
lowing buttons:
R theb ackb utton on thel eft 1
R thel eft-hand Touc hC ontrol 2
R them ain menu button on thel eft 3
The following menus ar eavailable:
R Service
R Assistance
R Trip
R Navigation
R Radio
R Media
R Phone
R Settings #
Tocall up them ainm enu: press theb ack
button on thel eft 1 repeatedly ,orpress and
hold it.
% Ve
hicles without Activ eD ista nce Assist
DISTRO NIC:youc an call up them ain menu
of theo n-boar dcomputer wit hthe 00E2 but‐
to n. #
Tobrows ethrough them enu bar: swipeto
th el eftorr ight on left-han dTouc hControl
2. #
Tocall up amenuorc onfirmas election:
press left-han dTouc hControl 2. #
Tobrows ethrough displa ysor lists in the
menu: swipe upwards or down wardsonl eft-
hand Touc hC ontrol 2. #
Tocall up asubmenu or confir maselec‐
tion: press left-han dTouc hControl 2. #
Toexitas ubmenu: presstheb ackb utton on
th el eft 1.
If yo ua reinas ubmenu and press and hold the
bac kbutton on thel eft 1,t he main menu
appears. Overvie
wofthe displa yson them ultifunc‐
tion display In
stru ment Displa ywithc olor display
1 Outsid etemperature
2 Transmission position
3 Clock
4 Displa ysection In
stru ment Displa ywithb lack and whit edis‐
play
1 Outside temp erature
2 Displa ysection
3 Clock
4 Transmission position
Fu rther displa yson them ultifunction display:
0097 Gearshif
trecommendation
é Parking Assis tPARKTRONIC switched
off
00B2 Cruise control (/
page 142)
ç ActiveD ista nce Assi stDISTRONIC
(/ page 144) 16 8
Instrument Displa yand on-boar dcomputer

Fu
rther possible displa ysarea vailable on the
Na vigation menu:
R Direction of Travel :The direction of tr aveland
th er oad cur rentl yb eing tr aveled ar edis‐
pla yed.
R New Route... orCalculating Route... :Anew
ro uteisb eingcalculated.
R Road Not Mapped :The road is no tknown,
e.g. it has only recently bee nconstructed.
R No Route:T heroutetot he selected destina‐
tion canno tbecalculated.
R Off Map:T he mapfort he cur rent position is
no ta vailable.
R Area of Destinatio nReached:Y ou have
re ached thet arge ta rea.
R 004B:Y ou ha vereached thed estination or an
intermediat edestination. #
Exit them enu or select and confir madesti‐
nation.
If ad estination is entered and confirmed,
ro uteg uidance starts. #
Ifro uteg uidance wasp reviously active, a
qu erya ppear swhether thec urrent route
guidance is tobe term inated. #
Confir mthe prom pt.
Ro uteg uidance is star ted. Selecting
aradio station On-board computer:
4 Trip 1
Frequency range
2 Station
3 Name of thet rack
4 Artist's name
The following displa ysarea vailable:
R Frequency range
R Statio nlist #
Select ther adio station' sfrequ encyorar adio
st atio nfromt hestatio nlist. #
Confir mthe selection.
When yous elec tas tatio nint hestatio nm emor y,
th es tora ge location appear sbeside thes tation
name. When yous elec tas avedstatio nint he fre‐
qu ency range, astara ppear sbesid ethe station
name. Operating media playba
ckwit hthe on-board
comp uter On-boar
dcomputer:
4 Media 1
Media source
2 Current trac kand trac knumber
3 Artist's name
4 Name of thea lbum
The following displa ysarea vailable on them edia
menu:
R Media source selection list
R Current pl ayback #
Select and con firm them edia source. #
Select and confir mtherequ ired playbac k.
% This is ho
wtoselectastatio nw hen TVisthe
media source. Dialing
atelephone number using theo n-
boar dcompu ter &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integ ratedint hevehicle when
driving, youw ill be distracted from thet raffic
situation. This could also cause youtol ose
control of thev ehicle. 17 2
Instrument Displa yand on-boar dcomputer

#
Press the£ rocker switc hupont he multi‐
function steering wheel.
Yo uc an sa yavoice command af terana cous‐
tic signal. #
Tocor rect an entr y:sayt he Correction voice
command. #
Toselect an entr yfromt he selection lis t:
sa yt he line number or thec ontents. #
Tobrows ethe selection lis t:sa yt he Next
or Back voice command. #
Tointer rupt thed ialog: sayt he Pause voice
command.
The dialog can be continued wit hthe "Hello
Mercedes" voice command or bypressing up
the £ rock er switc honthe multifunction
st eering wheel. #
Tojum ptot he precedin gdialog: sayt he
Back voice command. #
Tojum pbacktot hetopd ialog le vel:say
the Home voice command. #
Tocancel thed ialog: sayt he Close voice
command or press the0063 or0076 button
on them ultifunction steering wheel. #
Tointer rupt avoice output: speak inthe
middl eofav oice dialog when thes ystemis
st ill answering.
The voice output is shor tened and thec onclu‐
sion is reached mor equickl y.
The cor responding option mus tbeswitched
on in them ultimedia sy stem. Operable functions
Yo
uc an use theV oice Control Sy stem tooperate
th ef ollowing function sdepending on thee quip‐
ment:
R Telephone
R Text messa ges
R Navigation
R Address book
R Radio
R Media
R Vehicle functions
R Weather
Fu ll functionality is onl yavailable wit honline
vo ice control activ e(/ pag e175). Overvi
ewof types of voice commands Ad
istinction is made between thef ollowing voice
commands:
R Global voice commands can be said at any
time and rega rdless of thec urrent applica‐
tion, e.g. thev oice commands Navigateto,
Call orText messag eto.
R Application-specific voice commands are
onl yavailable fort he activ eapplication.
On thed ispla ynexttot he activ eapplication,
ex amples of global voice commands and thec or‐
re sponding application-specific voice commands
ar ed ispla yedonana utocue. The lists can be
scrolled or operated byvoice. Nu
mbe rentry functions R
The numbe rsallo weda rezero tonine .
R Telephon enumbe rscan be entered as single
digits. Note
sont he languag esetting Yo
uc an chang ethe languag eoftheVoice Cont rol
Sy stem via thes ysteml anguag esettings. If the
se ts ysteml anguag eisnotsuppor tedbyt he
Vo ice Cont rolS ystem, Engl ish will be selec ted.
The Voice Cont rolS ystemisa vailable in En glish,
Fr ench, Portuguese and Spanish. Setting
theV oice Control Sy stem (multimedia
sy stem) Requ
irements:
Fo ro nline voice control:
R Your vehicle is connected wit hyour Mercedes
PR Ou ser accoun t(/pag e185).
R Thereis an In tern et connection
(/ page 241).
Fo ra ctivation of contacts foro nline use:
R Online voice control is activated. Vo
ice Cont rolS ystem 175

Multimedia sy
stem:
4 © 5
Settings 5
System
5 LINGUATRONIC
Switching voice activation fort he Voice Con‐
trol Sy stem on/off #
Select VoiceActivation "Hey Mercedes" .
The function is activated or deactivated
depending on thep reviou sstatus.
When thef unction is active, the" Hi
Mercedes" voice command can activat ethe
dialog.
Ac tivatin gvoice inter ruption #
Select Speak Durin gVoice Output .
When thef unction is active, youc an speak a
comman dduring voice output from thes ys‐
te m.
Switching online voice control on/off #
Activate Online Voice Control .
% Online
voice control is activated at thef ac‐
to ry. #
Select Online Voice Control Subscr..
Yo uw ill be forw arded totheM ercedes PRO
por tal. #
Activat eonline voice control in theM ercedes
PR Op ortal.
Ac tivatin gconta ctsforo nlin euse #
Select Contacts for Online Use .
Whe nactive thef unction allo wscontacts to
be found mor eeasil yusingvoice input. Also,
th eq uality of thep ronunciation of contact
names thro ugh thes ystem is enhanced. Using the
Voice Control Sy stem ef fectively Help functions
Yo
ur ecei veinformation and hel pfor:
R Foro ptimal ope ration: sayt he Voice con-
trol tutorial voice command or call up theD ig‐
ital Operator's Manual with Iwant to read the
Operator's Manual for the Voice Control Sys-
tem,f orexample. The full extent of theD igital
Operator's Manual is available when thev ehi‐
cle is stationar y.
R Cur rent application: onthem ultifunction
st eering wheel, press the£ rock er switch
up and sa ythe Help voice command. Youw ill
re ceiv esuggestions and informatio nabout operation of
theV oice Control Sy stem fort he
cur rent application.
R Continue ddialog: sayt he Help voice com‐
mand during avoice dialog.Y oureceive
aligne dinformation fore achs tepoft he dia‐
log.
R Specific function: sayt he voice command
fo rt he desired function, e.g. wit h"Hi
Mercedes, Iwould lik etohavehelp wit hmy
ra dio" or ,after pressing the£ rock er
switc hont he multifunction steering wheel
up, sa ythe Help for phone voice command,
fo re xamp le. Note
sonh owtoimpr ovespeec hquality If
th eV oice Control Sy stem does no tunder stand
yo u:
R activat eonline services. Recognition is
impr oved.
R onlyoperat ethe Voice Cont rolS yst em from
th ed rive r's seat.
R sayt he voice commands cohe rentl ya nd
clearly ,but do no texaggerat ethe words.
R avoid loud noises that cause inter fere nce
whil emaking avoice command entr y,e.g. the
enter tainment in ther ear passenger compart‐
ment.
R sayt he voice tag wi th thesame intonation
when creating voice tags.
R Fo
rtelephone or add ress book entries:
- onlycreates ensible address book entries
in thes ystem/mobile phone, e.g. enter
surname and firs tn am eint he cor rect
fi eld.
- do no tuse an yabbr eviations, unneces‐
sar yspaces or special characters.
R Forradio prog ramn ames: sayt he Read out
station list voice command and sa ythe
desired statio nnameint hewaythe voice
output reads aloud to you. Information on
theo nline services The onlin
eservices enable impr ovedrecognition
and pr ovide better and additional results based
on thee xternal in form ation ,e.g.a bout weather or
ne ws .For this reason ,wer ecommend youa cti‐
va te theo nline services. 176
Voice Cont rolS ystem

To
do this, youn eedau ser accoun tinthe
Mercedes PR Oportal. If youdon otyeth ave a
user account, this mus tbecreated.
Fo rm orei nformation consult an authorized
Mercedes-Benz Center or visit theM ercedes PRO
por tal: http://www.me rcedes.pro Basic
voice commands Note
sont hevoice commands Aside from
thee xact voice commands (see the
"Voic ecommand" column in thef ollowing tables) to
cal lups pecific functions, in mos tcase sthe
Vo ice Cont rolS ystema lso under stands agreat
ma nyparaphrases from daily usage. Examples of
th ese ar eliste dint he "Colloquial examples" col‐
umn .For some languages ho weverthese exam‐
ples ar eonlya vailable toalimited extent. Overvie
wofswitchv oice commands Swit
chvoice commands can be used toopen cer‐
ta in applications.
Switc hvoice commands Vo
ice command Colloquial example Function
Switc hton avigation Iwould like to go to
navigation Switches
tonavigation
Switch to address
book Iw
ould like to switch
to the address book Switches
tothea ddress book
Switc htotelephon eI would like to switch
to the phone Swit
ches tothet elephone
Switch to messages Can you switch to mes- sages please?Switches
tothem essages application
Switc htoradio Iwould like to switch
to the radio Switches
toradio
Switc htom edia Iwould like to switch
to the media applica-
tion Switches
tomedia
Switch to comfort Iwould like to go to
the comfort application Switches
tothec omfor tsettings
Switc htov ehicle info Iwould like to go to
the vehicle application Switches
tovehicle information
Switch to settings Iwould like to go to
the settings menu Switches
tothem enu wit hthe setting options Overvie
wofnavigation voice commands Using navigation
voice commands ,you can enter
POIs or con ventiona ladd resses as well as
directly chang eimp ortant navigation settings. The
following lis toffer sj ustas mall selection of
th ep ossible navigation commands. Youw ill
re ceiv eadditional sug gestions if yous ayHelp for
navigation . Vo
ice Cont rolS ystem 17 7

Vo
ice command Colloquial example Function
Incoming calls Show me the calls receivedThe lis
tofincoming calls is shown
Outgoing calls Show me the list of outgoing callsThe lis
tofoutgoing calls is shown
Redial Redial/Call last phone
numberSelect
sthe las tphone number dialed
Change phone Could you please switch to the second
phone?Changes
thep rimar ytelephones
Call MB emergenc yCould you call the
Mercedes-Benz emer-
gency center? An emer
gency cal lisinitia ted
Call Mercedes PRO Call Mercedes-Benz breakdown assistanceMercedes PR
Oiscalled Overvie
woftheradio voice commands Ra
dio voice commands can also be used when
th er adio application runs in theb ackg round and
ano ther application is visible in thef oreground. The
following lis toffer sj ustas mall selection of
th ep ossible radio voice commands .You will
re ceiv eadditional sug gestions if yous ayHelp for
radio .
Ra dio voice commands Vo
ice command Colloquial example Function
Station I'd like to select the radio station "Energy"To
select thes tation/ channel mentioned
Statio n Iwould like to select
statio n"Cool FM" To
select ther adio statio nm entioned
Frequency quency> Go to station/radio
frequency "eighty
seven poin
tfivem ega-
hertz". To
enter aradio frequency ,e.g. fort he FM area
Next station Find another station/
Change stationTo
switc htot he next statio nthat can be received
Next radio station Call up the next radio stationThe next
radio statio ninal istisc alledup
Previous statio nSwitchtot he last sta-
tion/t othe previous
program To
switc htot he previous station
Sav estatio nS ave stationname To
save thec urrent statio nint hefavo rite sl ist
Store radio stations Save the radio station, pleaseTo
save as tatio nn amefor aradio station 18 0
Voice Cont rolS ystem