2019 MERCEDES-BENZ SPRINTER tow

*
NO
TEDama gedue toincor rect connec‐
tion #
Only connect thet ow ro pe or towb arto
th et ow ing eyes. %
Yo
uc an also secur ethe towing devic etothe
trailer hitch.
* NO
TEDama geand risk of accident when
to wing wit hatow ro pe Ther
eisar isk of an accident if youdon ot
obse rves afet ya nd pr otectiv emeasures when
to wing using atow ro pe.
Obser vethef ollowing points when towing
wit hat ow ro pe: #
Secur ethe towr ope on thes ame side
on bo thvehicles, if possible. #
Mak esuret he towr ope does not
exc eed thel egally prescribed length. #
Mar kthe towr ope in them iddle, e.g.
wit haw hitec loth (30 x30c m). This
makes other road user sawarethat a
ve hicle is being towe d. #
Obser vetheb rake lamps of thet ow ing
ve hicle while driving. Alw aysm aintain a
dis tance that ensures thet ow ro pe does
no ts ag. #
Do no tuse steel cables or chains to tow
yo ur vehicle. Otherwise, youc oul dd am‐
ag et he vehicle. #
Deactivat eautomatic locking (/ page46). #
Do no tactivat ethe HOLD function. #
Deactivat ethe tow- aw ay alar m(/pag e58). #
Deactivat eActiv eBrake Assi st (/ pag e142). #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C. #
Release thep arking brake. &
WARNING Risk of accident du etolimi‐
te ds afet y-re lated function sduring the
to wing process
Saf ety-re lated function sarelimited or no lon‐
ge ra vailable in thef ollowing situations:
R thei gnition is switched off.
R theb rake system or po wersteering sys‐
te mism alfunctioning. R
thee nergy suppl yorthe on-boar delectri‐
cal sy stem is malfunctioning.
When your vehicle is then towe da way,signifi‐
cantly mor eeffor tm aybe requ ired tosteer
and brak ethan is normally required. #
Use atow bar. #
Mak esuret hat thes teering wheel can
mo vefreely ,befor etow ing thev ehicle
aw ay. *
NO
TEDama gedue toexc essiv etractive
po wer If
yo up ullaway sharpl y,thet ractiv epower
ma ybet oo high and thev ehicles could be
damaged. #
Pull away slowl yand smoo thly. To
wing avehicle wit hthe front or rear axle
ra ised *
NO
TEDama gewhen thei gnition is
switched on If
yo ul eave thei gnition switched on when
to wing thev ehicle wit hthe front or rear axle
ra ised, ESP ®
actuation can damag ethe brake
sy stem. #
The ignition mus tbeswitched off. *
NO
TEDama gedue toincor rect remo val
or ins tallation of thep ropeller shafts When ins
talling thep ropeller shafts, they can
be damaged if youdon otuse ne wscrew s.
Alw aysu se ne wscrew sw hen ins talling the
propeller shafts.
Onl yhave thep ropeller shafts ins talled or
re mo vedbyq ualified, skilled personnel. %
If
th ef ront axle is damaged, raise thev ehicle
at thef ront axle and if ther ear axle is dam‐
aged, raise thev ehicle at ther ear axle.
% Ve
hicles with automatic transmission
and rear wheel drive: ifth er eisam alfunc‐
tion, thea utomatic transmission ma ybe
loc kedinp osition 005D.
If th ea utomatic transmission cann otbe shif‐
te dtop osition 005C,transpor tthe vehicle
(/ page289). Atow ing vehicle wit hlifting
equipment is requ ired forv ehicle transport. 288
Breakdown assis tance

#
Obser vethen otes on permissible towing
me thods (/ page286). #
The propeller shafts tothed rive axles must
be remo vedift he maximum permissible tow‐
ing dis tance is exceeded. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C. #
Release thep arking brake. #
Switc hoffthei gnition. Loading
thev ehicle fort ransport #
Obser vethen otes on towing away
( / pag e287)(/pag e288). #
Connec tthe towb arto thet ow ing eyetol oad
th ev ehicle. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C.
% Ve
hicles with automatic transmission: in
th ee vent of damag etothe electrics, the
automatic transmissio nmaybe loc kedin
position 005D.Toshifttop osition 005C,provide
th eo n-boar delectrical sy stem wit hpower
( / pag e281). #
Load thev ehicle ont othe transpor ter. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005D. #
Use thep arking brak etosecurethe vehicle
agains trolling away. #
Only secur ethe vehicle bythew heels.
Ve hicles with all-wheel drive/vehicles with
automatic transmission #
Mak esuret hat thef ront and rear axle scome
to rest on thes ame transpor tatio nv ehicle. *
NO
TEDama getothed rive trai ndueto
incor rect positioning #
Do no tpositio nthe vehicle abo vethe
connection point of thet ranspor tvehi‐
cle. *
NO
TEVehicle damag eduetoimproper
loading An all-wheel driv
evehicle ma ybedamaged if
it is tilted, pushed or mo vedw hile being loa‐
ded using ahydraulic plat form. #
When loading avehicle wit hall-wheel
drive, thev ehicle should onl ybemoved
and positioned byits ownp owe r. #
The vehicle and thes urface it is posi‐
tione dons hould no longer be mo ved
when thek eyisremo vedorift he door
is open. To
wing eyes torage location The
towing eyeisl ocated in thev ehicle tool kit in
th ef ront-passen gerfootwell (/ page291). Installing/removing
thet ow ing eye Ins
talling and removing thef ront towing eye #
Toinstall thef ront towing eye: press the
to poft he co vera nd remo vethec over. #
Screw intowing eye1clockwise tothes top
and tighten. #
Toremo vethef ront towing eye: unsc rew
to wing eye1counter-clockwise. #
Inser tthe co verw itht he tabs at thet op and
push in at theb otto muntilthec ove rengages. Breakdown assi
stance 289

Re
ar towing eye( vehicles wit hpassenger vehicle
appr oval)
% Re
ar towing eye2is permanentl yattached
to thev ehicle.
* NO
TEDama gedue toincor rect use of
th et ow ing eye When
atow ing eyeisu sedtoreco verav ehi‐
cle, thev ehicle ma ybedamaged in thep roc‐
ess. #
Onlyusethet ow ing eyetot ow aw ayor
to ws tartthe vehicle. To
ws tarting vehicl e(eme rgency engine start) Ve
hicles with automatic transmission
* NO
TEDama getothea utomatic trans‐
mission due to towstarting The automatic transmissio
nmaybe damaged
in thep rocess of tows tartin gv ehicles with
automatic transmission. #
Vehicles wit hautomatic transmission
mus tnotbe tows tarted. #
Do no ttow st artv ehicles wit hautomatic
transmission. Electrical fuses
Note
sone lectrical fuses &
WARNING Risk of accident and injury
du etoo verloaded lines
If yo um anipulat eorbridg eaf aulty fuse or if
yo ur eplace it wit hafuse wit hahigher
amperage, thee lectric line could be overloa‐
ded.
This could result in afire. #
Alwa ys replace faulty fuse swiths peci‐
fi ed ne wfuses containing thec orrect
amperage. *
NO
TEDama gedue toincor rect fuses Electrica
lcomponents or sy stems could be
damaged byincor rect fuses. #
Only use fuses whi chhave been
appr ovedbyM ercedes-Benza nd which
ha ve thec orrect fus erating. Th
ee lectrica lfus es in your vehicle switc hoff
defectiv ecircuits. If afuse blo ws,allth ec ompo‐
nent sont he circuit and their functions will cease
to operate.
Blown fuses mus tbereplaced wit hfuses of an
equivalent specification ,whic hyou can de ter‐
mine bythec olor and fuse rating .The fuse allo‐
cation charta nd fur ther information on thee lec‐
tric fuses and relays can be found in the" Fuse
allocation chart" supplement.
* NO
TEDama geor malfunction scaused by
moisture Moistur
emaycause dama getothee lectrical
sy stem or cause it tomalfunction. #
When thef use bo xisopen, mak esure
th at no moistur ecan enter thef use box. #
When closing thef use box, mak esure
th at thes eal of thel id is positioned cor‐
re ctly on thef use box. If
th en ew fuse whic hhas been inser teda lso
blo ws,have thec ause traced and rectified at a
qu alified specialis tworks hop.
Mak esureoft hefollowing befor ereplacing a
fuse:
R thev ehicle is secured suc hthat it does not
ro llaw ay
R all electrical consume rsares wit ched off 290
Breakdown assis tance

R
thei gnition is switched off
The fuses ar elocated in various fuse bo xes:
R fuse bo xinthe front-passenger foot we ll
(/ page291 )
R fuse bo xinthe seat base of thed rive r's seat
(/ page291 ) Opening
thef useb oxinthes eat base of the
dr iver's seat #
Toopen: press down and unclip fasteners 1
on thec over. #
Remo vethec ove r. #
Toclose: pressthec over firm ly in tothes eat
base until fasteners 1clip in. Opening
thef useb oxinthef ront-passenger
fo ot we ll #
Unlocking andremoving thes towa ge com‐
partment co verint he front-passenger foot‐
we ll (/ page291). #
Remo veinsert 1withthe vehicle tool kit. Ve
hicl etool kit Information on
thev ehicle tool kit The
vehicle tool kit is located in thes towa ge com‐
partment in thef ootwell on thef ront-passenger
side (/ page291).
The vehicle tool kit contains:
R atow ing eye
R ascrew driver wit hTorx, Phillips and slotted
bits
The vehicle tool kit ma yalso contain thef ollow‐
ing, fore xamp le:
R an open-en dwrench
R awheel wrench Un
locking and removing the stow agec om‐
partment co ver Breakdown assis
tance 291

#
Remo vether ubber mat from thef ront-
passenger foot we ll. #
Tounlo ck:turnthe quick- re lease fastener 1
counter-clockwise toposition 0047. #
Slightly raise and pull out thec over.
Inserting and locking thec over #
Slide in thec over and press it down wards. #
Press down theq uick-re lease fastener 1
until it engages. #
Tolock: turnthe quick- re lease fastener 1
clockwise toposition 0048. Re
moving the vehicl etool kit #
Remo vethev ehicle tool kit from stowage
compartment 1. Hyd
raulic jack Information on
theh ydraulic jack The
hydraulic jac kislocated in side compartment
1 abo vethec o-driver door step.
The jac khasam aximum weight of 16.5 lbs
(7.5 kg)d epending on thev ehicle's equipment.
Yo uw illfind them aximum load capacity of the
jac kstatedont he adhesiv elabel attached tothe
jac k.Ifth er eisam alfunction, please contact a
qu alified specialis tworks hop.
Jac km aintenance:
R Cleana nd grease all moving parts af teru se.
R Extend and retract thep isto ns ful lyeve rysix
months. Re
moving the pum pleve rrod an dthe jack Re
quirements:
R The co-driver door is open. #
Toopen: press down and unclip fasteners 1
on thec over. #
Remo vethec ove r. #
Pull out theh older comple tely and place it on
th es tep. 292
Breakdown assis tance

#
Remo vejack 2and unclip thep um plever
ro d.
% It is
recommended towe arglove sfor this
wo rk. #
Toclose: pressthec over firm ly in tothed oor
sill so that fast eners 1engage. Breakdown assis
tance 293

degree of
wear.E nsuret hat thed irection of rota‐
tio nism aintained.
It is imperati vetoobser vethei nstruction sand
saf etyn otes on "Changing awheel" when doing
so. Wheel size categories of wheels
The de
term ined vehicle speed is displa yedint he
instrument clus tera nd is impor tant forc ontrol‐
ling thed riving saf etys ystems and driving sys‐
te ms. The displa yaccuracy of thes peedome ter
and theo dome terisl egally prescribed .Determin‐
ing thes peed is dependent on thet ires ize or the
ro lling circumferenc eofthe tires. The rimd iame‐
te risa lway ss pecified in inches.
Fo rthis reason ,the vehicle contro lunit sc an be
coded fort he following thre ew heel size catego‐
ri es:
Wheel size categor y1
R 195/7 5R16 C
R 205/7 5R16 C
R 225/65 R16C
R 235/65 R16C
R 235/60 R17C
Whee lsize categor y2
R 225/7 5R16 C
Whee lsize categor y3
R 225/7 5R16CFA
R 285/65 R16C RA
% Mercedes-Benz
recommends that yous tay
within awheel siz ecategor ywhen changing a
tire. In this wa y,yo ua void recoding thec on‐
trol units.
If yo uc hang ethe wheel size of your vehicle, for
ins tance when changing wheels forw inter opera‐
tion, checkitisa ssigned tothec orrect wheel
size catego ry.Ift he wheel size categor ychanges,
yo um usth ave your vehicle's contro lunit sreco‐
ded at aqualified specialis tworks hop.
Otherwise, thed ispla yaccuracy of thes peedom‐
et er and theo dome terw illbeo utsidethe legally
prescribed tolerance. It ma yalso be lo wer,i.e.
th ec urrent road speed is then higher than the
speed shown on thes peedome ter.If ad eviation
is outside ther ang eoft olerance, driving saf ety
sy stems and driving sy stems ma ybeoperation‐
ally impaired or ma ydetect amalfunction and
switc hthemselves off. Information on
thed irection of th etires' rota‐
tion Ti
re sw ithas pecified direction of rotatio nh ave
additional benefits ,e.g.ift hereisar isk ofhydro‐
planing. Youw ill on lyga in these benefits if the
cor rect directio nofrotation is obser ved.
An ar rowonthes ide wall of thet irei ndicates its
cor rect directio nofrotation.
Yo um ayalso ins tallas par ew heel agains tthe
direction of rotation. Obser vethet ime restriction
on use as well as thes peed limitation specified
on thes par ew heel. Information on
storing wheels Obser
vethef ollowing when storing wheels:
R Wheels that ha vebeen remo veds hould be
st ored in acool, dr yand, if possible, dark
place.
R Protect thet ires from oil, grease and fuel. Overvie
wofthe tire-chang etool kit Necessar
ytire-chang etools ma yinclude, for
ex ample:
R Jack
R Wheel wrench
Ve hicles with rear wheel drive The tire-chang
etool kit is located in stowage
compartment 1abo vethes tepoft he do-driv‐
er's door and in thes towa ge compartment in the
fo ot we ll on thef ront-passen gers ide. 312
Wheels and tires

Preparing
thev ehicle foraw heelchange Re
quirements:
R The tire-chang etool kit is available.
R The vehicle is no tonaslope.
R The vehicle is on solid, non-slipper yand le vel
ground. #
Appl ythe parking brake. #
Movethef ront wheels tothes traight-ahead
position. #
Vehicles with automatic transmission:
shif tthe transmission toposition 005D. #
Switc hoffthee ngine. #
Mak esuret hat thee ngine cann otbe star ted. #
Take thev ehicle tool kit from thef ootwell on
th ef ront passsenger side (/ page291). Ve
hicles with rear wheel drive #
Take thej acka nd thet ire-chang etool kit out
of thes towa ge compartment (/ page312). #
Ifnecessa ry,r emo vetheh ub cab. #
Assemble thel ug wrenc hextensio nusing the
middl erod and ther od wit hthe lar gest diam‐
et er from thet hree-piece jac kpum pleve r. #
Startin gwitht he middle rod, slide thel ug
wrenc hextensio nasfar as it will go ont othe
lug wrench. #
Using thel ug wrench, loosen thew heel nuts
or bolts on thew heel youw ish tochang eby
about one full turn. Do no tunscr ewthew heel
nuts or bolts comple tely. #
Raise thev ehicle (/ page313). Ra
ising thev ehicle when changing awheel &
WARNING Risk of inju ryfrom jac ktip‐
ping
If yo up arkav ehicle wit hair suspension, the
air suspension ma yremain acti vatedf or up to
one hour ,evenw hen thei gnition is switched
off. If yout hen raise thev ehicle wit hthe jac k,
th ea ir suspension will attem pttoadjus tthe
ve hicle le vel.
The jac kmaytip. #
Press theS ervice button on thea ir sus‐
pension remo tecontrol befor eraising
th ev ehicle.
This pr events au tomatic readjustment
of thev ehicle le vela nd pr events it from
being raised or lo weredm anually. &
WARNING Risk of inju ryfrom incor rect
positioning of thej ack
If yo udon otpositio nthe jac kcorrectl yatt he
appropriat ejackin gpointoft hevehicle, the
jac kc ould tip wi th thevehicle raised. #
Onlyposition thej ackatt he appropriate
jacking point of thev ehicle. The base of
th ej ackm ustbep ositioned vertically
under thej acking point of thev ehicle. &
WARNING Risk of inju ryfrom vehicle tip‐
ping
On slopes, thej ackc ould tip wit hthe vehicle
ra ised. #
Neverc hang eaw heel on aslope. #
Consult aqualified specialis tworks hop. *
NO
TEVehicle damag efromt he jack If
yo udon otpositio nthe jac kcorrectl yatt he
appropriat ejacks uppor tpoin toft hevehicle,
th ej ackc ould tip overwitht he vehicle raised. #
The jac kisdesigned exclusively for
jacking up thev ehicle at thej acks up‐
por tpoints. Re
quirements:
R Ther eareno persons in thev ehicle.
R The vehicle is prepared forc hanging awheel
(/ page313). Wheels and tires
313