2019 MERCEDES-BENZ SPRINTER steering

Dat
atransmitted is vehicle information. Fora ny
qu estions about thec ollection, use and sharing
of thee Call sy stem data, please contact MBU‐
SA 's Cus tomer Assis tance Center at 800-FOR-
MERC.
Fo rC anada, please contact MBC’ sCustomer
Assis tance Center at 1-800-387-0 100.
Cust omer requ ests forc ove redi nformation
should be submitted via thes ame channels.
Fo ra ccident clarificatio npurposes ,the following
measures can be take nu ptoa nhour af tert he
emergency call has been initiated:
R The cur rent vehicle position can be de ter‐
mined
R Avoice connection tothev ehicle occupants
can be es tablished Flat tire
Note
sonf lat tires &
WARNING Risk of an accident whe ndriv‐
ing wi thaflat tire
Af lat tir egreatl yimp airsd rivin gc haracteris‐
tics, as well as steering and braking. #
Do no tdrive wit haf lat tire. #
Remo vethef lat tir eand ins tallthe
spar ewheel or consult aqualified spe‐
cialis tworks hop. In
thee vent of aflat tir eyou ha vethef ollowing
possibilities depending on your vehicle's equip‐
ment:
R Vehicles with Mercede sPRO connec t:in
th ee vent of aflat tire, youc an call Roadside
Assis tance via theR oadside Assis tance call
button in theo verhead cont rolp anel
(/ page185).
R Allv ehicles: chang ethe wheel
(/ page313). Battery
Note
sont he12Vb attery &
WARNING Risk of an accident du eto
wo rkcar ried out incor rectl yont he bat‐
te ry
Wo rkcar ried out incor rectly on theb attery
can, fore xamp le, lead toas hor tcircuit .This can lead
tofunction restrictions in saf ety-re l‐
ev ant sy stems, fore xamp lethel ighting sys‐
te m, ABS (anti-loc kbraking sy stem) or ESP ®
(Elect ronic Stabilit yProgram). The ope rating
saf etyofy ourvehicle ma yberestricted.
Yo uc oul dlose control of thev ehicle in the
fo llowing situations:
R when braking
R inthee vent of ab rupt steering maneuvers
and/or when thev ehicle's speed is not
adap tedtot heroad conditions #
Inthee vent of ashortcircui tora simi‐
la ri ncident, contact aqualified special‐
is tw orks hop immediately. #
Do no tcontinue driving. #
Alwaysh ave workon theb atter ycarried
out at aqualified specialis tworks hop. R
Further information on ABS (/ page138)
R Further information on ESP ®
(/ page139)
Mercedes-Benz recommends that youh ave the
12 Vb atter yreplaced at aqualified specialist
wo rkshop, e.g. at an authorized Mercedes-Benz
Center.
Should youw ant toreplace theb atter yyourself,
obser vethef ollowing information:
R Alwaysr eplace adefectiv ebatter ywithab at‐
te ry whic hfulfills thev ehicle's specific
requ irements.
R Use de tach able parts suc hasthevent hose,
elbo wfittin gort erminal co verfromt he bat‐
te ry to be replaced.
R Mak esuret hat thev ent hose is alw aysc on‐
nected toits original openin gonthe battery
side.
Ins tallthe existin gorn ewlysupplied stop
plugs.
Otherwise, gases or batter yacid could
escape.
R Mak esuret hat thed etachable parts ar econ‐
nec tedint he same wayasb efore.
Fo rs afet yr easons, Mercedes-Benz recommends
th at youo nly use bat teries that ha vebeen tested
and appr ovedfor your vehicle byMercedes-Benz.
These batteries pr ovide inc reased impact pr otec‐
tion topreve ntvehicle occupants from suf fering
aci db urns should theb atter ybed amaged in an
accident. 280
Breakdown assis tance

*
NO
TEDama gedue toincor rect connec‐
tion #
Only connect thet ow ro pe or towb arto
th et ow ing eyes. %
Yo
uc an also secur ethe towing devic etothe
trailer hitch.
* NO
TEDama geand risk of accident when
to wing wit hatow ro pe Ther
eisar isk of an accident if youdon ot
obse rves afet ya nd pr otectiv emeasures when
to wing using atow ro pe.
Obser vethef ollowing points when towing
wit hat ow ro pe: #
Secur ethe towr ope on thes ame side
on bo thvehicles, if possible. #
Mak esuret he towr ope does not
exc eed thel egally prescribed length. #
Mar kthe towr ope in them iddle, e.g.
wit haw hitec loth (30 x30c m). This
makes other road user sawarethat a
ve hicle is being towe d. #
Obser vetheb rake lamps of thet ow ing
ve hicle while driving. Alw aysm aintain a
dis tance that ensures thet ow ro pe does
no ts ag. #
Do no tuse steel cables or chains to tow
yo ur vehicle. Otherwise, youc oul dd am‐
ag et he vehicle. #
Deactivat eautomatic locking (/ page46). #
Do no tactivat ethe HOLD function. #
Deactivat ethe tow- aw ay alar m(/pag e58). #
Deactivat eActiv eBrake Assi st (/ pag e142). #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C. #
Release thep arking brake. &
WARNING Risk of accident du etolimi‐
te ds afet y-re lated function sduring the
to wing process
Saf ety-re lated function sarelimited or no lon‐
ge ra vailable in thef ollowing situations:
R thei gnition is switched off.
R theb rake system or po wersteering sys‐
te mism alfunctioning. R
thee nergy suppl yorthe on-boar delectri‐
cal sy stem is malfunctioning.
When your vehicle is then towe da way,signifi‐
cantly mor eeffor tm aybe requ ired tosteer
and brak ethan is normally required. #
Use atow bar. #
Mak esuret hat thes teering wheel can
mo vefreely ,befor etow ing thev ehicle
aw ay. *
NO
TEDama gedue toexc essiv etractive
po wer If
yo up ullaway sharpl y,thet ractiv epower
ma ybet oo high and thev ehicles could be
damaged. #
Pull away slowl yand smoo thly. To
wing avehicle wit hthe front or rear axle
ra ised *
NO
TEDama gewhen thei gnition is
switched on If
yo ul eave thei gnition switched on when
to wing thev ehicle wit hthe front or rear axle
ra ised, ESP ®
actuation can damag ethe brake
sy stem. #
The ignition mus tbeswitched off. *
NO
TEDama gedue toincor rect remo val
or ins tallation of thep ropeller shafts When ins
talling thep ropeller shafts, they can
be damaged if youdon otuse ne wscrew s.
Alw aysu se ne wscrew sw hen ins talling the
propeller shafts.
Onl yhave thep ropeller shafts ins talled or
re mo vedbyq ualified, skilled personnel. %
If
th ef ront axle is damaged, raise thev ehicle
at thef ront axle and if ther ear axle is dam‐
aged, raise thev ehicle at ther ear axle.
% Ve
hicles with automatic transmission
and rear wheel drive: ifth er eisam alfunc‐
tion, thea utomatic transmission ma ybe
loc kedinp osition 005D.
If th ea utomatic transmission cann otbe shif‐
te dtop osition 005C,transpor tthe vehicle
(/ page289). Atow ing vehicle wit hlifting
equipment is requ ired forv ehicle transport. 288
Breakdown assis tance

Loading
rails
Max. tensile load of cargo tie-down points in
cargo compartment Cargo tie-down
point
Pe
rm issible nomi‐
nal tensile stre ngth
Loading rails on cargo
compartment floor 500 daN
Lo we rloading rail on
side wall 200 daN
Up per loading rail on
side wall 12
5d aN The
values specified appl yonlytol oads resting
on thec argo compartmen tfloor if youo bse rve
th ef ollowing:
R thel oad is secured totwoc argo tie-down
points on ther ail
R thed ista nce tothen eares tload-securing
point on thes ame rail is appr oximately 1m Information about
roof racks &
WARNING Risk of inju rydue tothem axi‐
mum roof load being exceeded
When youp laceal oad on ther oof as well as
all outer and inner attachments, thev ehicle's
center of gr avity will rise and thef amiliar driv‐
ing characteristic saswell asthes teering and
braking characteristic swillch ange. When
drivin garound bends, thev ehicle will tilt
mor eheavil yand ma yreact mor esluggishly
to steering mo vements.
If yo ue xceed them aximum roof load, the
driving characteristics, as well as thes teering
and braking, will be greatl yimp aired. #
Nevere xceed them aximum roof load
and adjus tyour driving style. &
WARNING Danger of accident du eto
une venl oading
If yo ul oad thev ehicle une venly, theh andling
ch aracteristic saswell asthes teering‑ and
braking characteristic scan be heavily
impaired. #
Load thev ehicle evenly. #
Secu rethel oad agains tsliding. The driving, braking and
steering characteristics
of thev ehicle chang ewitht he type of load, the
we ight and thec enter of gr avity of thel oad.
* NO
TERisk of accident if them aximum
permitted roof load is exceeded. If
th ew eight of ther oof luggage, including the
ro of rack ,e xceeds them aximum permitted
ro of load, ther eisar isk of an accident. #
Ensur ethat thew eight of ther oof lug‐
ga ge and roof rack toget her does not
exc eed them aximum permitted roof
load. #
The roof rack 's supporting feet mus tbe
ar ranged at aunifo rm distan ce from
ea ch other. #
Mercedes-Benzr ecommendsyoui nstall
as tabilizer bar on thev ehicle's front
axle. Fu
rther information about saf etym easures can
be found in the" Transport" section
(/ page258).
Max. roof load /pairs of supporting roof rack
fe et Ve
hicles
with Maximum
ro
of load Minimum
number of
pair
sofs up‐
porting feet
Normal roof 66 1lbs
(300 kg) 6
High roof 33 1lbs
(150 kg) 3 This information applies if
thel oad is distributed
eve nly across thee ntir eroof sur face.
If th er oof rack is shor ter,re duce thel oad propor‐
tionatel y.The maximum load per pair of support‐
ing roof rack feet is110l bs (50 kg).
The loading guidelines and other information
about load distribution and load securing can be
fo und in the" Transport" sectio n(/pag e258). 338
Tech nica ldata

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
007A
0025
00E5
Inoperative See Opera-
tor's Manual *
EBD,A BS and ESP ®
arem alfunctioning.
Other driving sy stems and driving saf etys ystems ma yalso be mal‐
functioning. &
WARNING Risk of skidding if EBD, ABS and ESP ®
arem al‐
functioning
If EBD, ABS and ESP ®
arem alfunctioning ,the wheels can lock
when braking and ESP ®
canno tcarry out vehicle stabilization.
The steering capability and braking characteristic sarethus
se verely impaired .The brakin gdista nc einane mergency brak‐
ing situation can increase. In addition, other driving saf etys ys‐
te ms ar eswitched off. #
Driv eonc arefully. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Driv eonc arefully. #
Visit aq ualified specialis tworks hop immediately.
00E5 Inoperative See Opera-
tor's Manual *
ESP ®
is malfunctioning.
Other driving sy stems and driving saf etys yst ems ma yalso be mal‐
functioning.
The brak esystem continues working wit hthe normal ef fect. The
braking dis tance can increase in eme rgency braking situations. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning ,ESP ®
canno tcarry out vehicle stabili‐
zation .Inaddition ,other driving saf etys ystems ar eswitched off. #
Driv eonc arefull y. #
Have ESP ®
ch eckedataq ualified specialis tworks hop. #
Continue driving carefully. #
Visit aq ualified specialis tworks hop immediately.
00E5 Currently Unavailable
See Operator's Manual *
ESP ®
is temp orarily una vailable.
Other driving sy stems and driving saf etys yst ems ma yalso be mal‐
functioning. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning ,ESP ®
canno tcarry out vehicle stabili‐
zation .Inaddition ,other driving saf etys ystems ar eswitched off. #
Driv eonc arefull y. #
Have ESP ®
ch eckedataq ualified specialis tworks hop. #
Carefully driv esome gentle cur vesata bove19 mp h(30 km/h)
on asuitable stre tchofr oad. Displa
ymessages and warning and indicator lamps 343

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Ifth ed ispla ymessag edoes no tgoout, visit aqualified special‐
is tw orks hop immediately .Drive carefully when doing so.
0025
00E5
Currently Unavailable
See Operator's Manual *
ABS and ESP ®
aret emporarily una vailable.
Other driving sy stems and driving saf etys ystems ma yalso be tem‐
porarily una vailable. &
WARNING Risk of skidding if ABS and ESP ®
arem alfunc‐
tioning
If ABS and ESP ®
arem alfunctioning ,the wheels could loc kwhen
braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristic sarethus
se verely impaired .The brakin gdista nc einane mergency brak‐
ing situation can increase. In addition, other driving saf etys ys‐
te ms ar eswitched off. #
Driv eonc arefully. #
Have ABS and ESP ®
ch eckedi mmediately at aqualified
specialis tworks hop. #
Carefully driv esome gentle cur vesata bove19 mp h(30 km/h)
on asuitable stre tchofr oad. #
Ifth ed ispla ymessag edoes no tgoout, visit aqualified special‐
is tw orks hop immediately .Drive carefully when doing so.
0025
00E5
Inoperative See Opera-
tor's Manual *
ABS and ESP ®
arem alfunctioning.
Other driving sy stems and driving saf etys ystems ma yalso be mal‐
functioning.
The brak esystemc ontinues working wit hthe normal ef fect. The
braking dis tance can increase in eme rgency braking situations. &
WARNING Risk of skidding if ABS and ESP ®
arem alfunc‐
tioning
If ABS and ESP ®
arem alfunctioning ,the wheels could loc kwhen
braking and ESP ®
cann otcar ryout vehicle stabilization.
The steering capability and braking characteristic sarethus
se verely impaired .The brakin gdista nc einane mergency brak‐
ing situation can increase. In addition, other driving saf etys ys‐
te ms ar eswitched off. #
Driv eonc arefully. #
Have ABS and ESP ®
ch eckedi mmediately at aqualified
specialis tworks hop. #
Continue driving carefully. #
Visit aq ualified specialis tworks hop immediately. 344
Displaymessa gesa nd warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
0077
Tire Press. Sen. Missing *T
he tir epressur esensor signal is missing from one or mor etires.
No pressur evalue is displa yedf or thet ireinq uestion. #
Have thef aulty tir epressur esensor replaced at aqualified spe‐
cialis tworks hop.
Tire Press. Monitor Cur-
rently Unavailable *T
her eisi nterfere nce from apowe rful source of radio wav es As a
re sult, no signals from thet irep ressur esensor sare re ceived. The
tir ep ressur emonitor is temp orarily una vailable. #
Continue driving.
As soon as thec ause has been eliminated, thet irep ressure
monitor automaticall yswitches on.
0077 Warning Tire Malfunction *T
he pressur einone or mor etires suddenl yfalls. The wheel position
is shown. &
WARNING Risk of an accident from driving wi thaflat tire
Flat tires ar edangerous in thef ollowing ways:
R The tires can overheat and cause afire.
R The driving characteristics, as well as steering and braking,
ma ybeg reatl yimp aired.
Yo uc oul dthen lose contro lofthevehicle. #
Do no tdrive wit haf lat tire. #
Obser vethen otes on flat tires. In
fo rm atio nabout flat tires (/ page280). #
Stop thev ehicle in accordance wit hthe tra ffic conditions. #
Chec kthe tires.
0077 Check Tires *T
he pressur einone or mor etires has fallen significantl y.The wheel
position is shown. &
WARNING Risk of an accident du etoinsufficient tir epres‐
sure
Ti re pressures that ar etoo lo wpose thef ollowing hazards:
R The tires ma yburst,e speciall yasthe load and vehicle speed
increase.
R The tires ma ywear excessivel yand/or une venly ,w hich may
greatly impair tir etraction.
R The driving characteristics, as well as steering and braking,
ma ybeg reatl yimp aired.
Yo uc oul dthen lose contro lofthevehicle. #
Obser vether ecommended tir epressu re. #
Adjus tthe tir epressur eifn ecessar y. #
Stop in accordance wit hthe tra ffic conditions. #
Chec kthe tir epressur e(/pag e296) and thet ires. Displa
ymessages and warning and indicator lamps 353

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00CC
Steering Malfunction
Increased Physical Effort
See Operator's Manual *T
hesteering po werassi stanc eism alfunctioning. &
WARNING Risk of an accident du etoaltered steering char‐
acteristics
If th ep owe rassi stanc eoft hesteering fails partiall yorcom‐
ple tely,y ou will need touse mor eforce tosteer. #
If saf esteering is possible, driv eoncarefully. #
Visit or consult aqualified specialis tworks hop immedi‐
atel y. #
If saf esteering is possible, driv eoncarefully. #
Visit or consult aqualified specialis tworks hop immediately.
00CC
Steering Malfunction
Stop Immediately See
Operator's Manual *T
hesteering is malfunctioning. Steerability is heavily impaired. &
WARNING Risk of accident if steering capability is impaired
If th es teering does no tfunction as intended, thev ehicle's oper‐
ating saf etyisj eopardized. #
Pull overand stop thev ehicle safely as soon as possible,
paying attention toroad and traf ficc onditions. Do no tcon‐
tinue driving under an ycircums tances. #
Consult aqualified specialis tworks hop. #
Stop in asafel ocation immediately .Donotcontinue driving. #
Consult aqualified specialis tworks hop.
Shift to 'P' or 'N' to Start
Engine *
Yo uh ave attem pted tostar tt he engine in transmission position 005B
or 005E. #
Shif tthe transmission toposition 005Dor005C.
To Engage Transmiss.
Position RFirst Depress
the Brake *
Yo uh ave triedtos hiftfromp osition 005Bor005C toposition 005E. #
Press theb rake pedal. #
Shif tthe transmission toposition 005E.
Air Conditioning Malfunc-
tion See Operator's Man-
ual *T
he climat econt rols yst em is functional, subject totemp orary
re strictions. The ai rquantity and fresh air suppl yarecontrolled
automaticall y. #
Have thec limat econt rols ystemc heckedataq ualified specialist
wo rkshop.
Auxiliary Battery Mal-
function *T
he bac kupb atter yfor thet ransmission is no tbeing charge d. #
Visit aq ualified specialis tworks hop. #
Until then, alw ayss hiftthe transmission toposition 005Dmanually
befor eyou switc hoffthee ngine. #
Befor eleaving thev ehicle, apply thep arking brake.
Reversing Not Possible
Servic eRequired *T
he transmission is malfunctioning. It is no longer possible toshift
to reve rseg ear. #
Visit aq ualified specialis tworks hop. 356
Displa ymessages and warning and indicator lamps

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning ,ESP ®
canno tcarry out vehicle stabiliza‐
tion. In addition ,other driving saf etys ystems ar eswitched off. #
Driv eonc arefull y. #
Have ESP ®
ch eckedataq ualified specialis tworks hop. #
Continue driving carefully. #
Read them essages on them ultifunction displa y. #
Visit aq ualified specialis tworks hop.
00E5
ESP ®
wa rning lamp
fl ashes The ESP
®
ye llo ww arning lam pflashes during thet rip.
ESP ®
inter venes (/ page 139). #
Adapty our driving styletot heweather and road conditions.
00BB ESP ®
OFF warning lamp The ESP
®
OFF yello ww arning lam plight supw hilethee ngine is on.
ESP ®
has been switched off. &
WARNING Risk of skidding whe ndriving wi thESP ®
deacti vated
If ESP ®
is deactivated, ESP ®
canno tcarry out vehicle stabilization.
The availabilit yoffurther driving saf etys yst ems is also limited. #
Driv eonc arefull y. #
Only deactivat eESP®
forasl ong as thes ituation requ ires.
If ESP ®
canno tbeactivated, ESP ®
is malfunctioning. #
Have ESP ®
ch eckedi mmediately at aqualified specialis twork‐
shop. #
Compl ywithi nstructions toswitc hESP®
of f(/pag e139).
0025 ABS warning lamp The AB
Syello ww arning lam plight supw hilethee ngine is on.
ABS is malfunctioning.
If an additional warning tone sounds, this means theE BD is malfunc‐
tioning.
Other driving sy stems and driving saf etys ystems ma yalso be malfunc‐
tioning. &
WARNING Thereisrisk of skidding if EBD or ABS is malfunc‐
tioning
If EBD or ABS is malfunctioning, thew heels could loc kwhen braking
The steering capability and braking characteristic sarethus se verely
impaired. The brakin gdista nce in an emergency braking situation
can increase. In addition, other driving saf etys ystems ar eswitched
off. #
Driv eonc arefull y. 364
Displa ymessages and warning and indicator lamps