2019 MERCEDES-BENZ SPRINTER steering

Multimedia sy
stem:
4 © 5
Settings 5
System
5 LINGUATRONIC
Switching voice activation fort he Voice Con‐
trol Sy stem on/off #
Select VoiceActivation "Hey Mercedes" .
The function is activated or deactivated
depending on thep reviou sstatus.
When thef unction is active, the" Hi
Mercedes" voice command can activat ethe
dialog.
Ac tivatin gvoice inter ruption #
Select Speak Durin gVoice Output .
When thef unction is active, youc an speak a
comman dduring voice output from thes ys‐
te m.
Switching online voice control on/off #
Activate Online Voice Control .
% Online
voice control is activated at thef ac‐
to ry. #
Select Online Voice Control Subscr..
Yo uw ill be forw arded totheM ercedes PRO
por tal. #
Activat eonline voice control in theM ercedes
PR Op ortal.
Ac tivatin gconta ctsforo nlin euse #
Select Contacts for Online Use .
Whe nactive thef unction allo wscontacts to
be found mor eeasil yusingvoice input. Also,
th eq uality of thep ronunciation of contact
names thro ugh thes ystem is enhanced. Using the
Voice Control Sy stem ef fectively Help functions
Yo
ur ecei veinformation and hel pfor:
R Foro ptimal ope ration: sayt he Voice con-
trol tutorial voice command or call up theD ig‐
ital Operator's Manual with Iwant to read the
Operator's Manual for the Voice Control Sys-
tem,f orexample. The full extent of theD igital
Operator's Manual is available when thev ehi‐
cle is stationar y.
R Cur rent application: onthem ultifunction
st eering wheel, press the£ rock er switch
up and sa ythe Help voice command. Youw ill
re ceiv esuggestions and informatio nabout operation of
theV oice Control Sy stem fort he
cur rent application.
R Continue ddialog: sayt he Help voice com‐
mand during avoice dialog.Y oureceive
aligne dinformation fore achs tepoft he dia‐
log.
R Specific function: sayt he voice command
fo rt he desired function, e.g. wit h"Hi
Mercedes, Iwould lik etohavehelp wit hmy
ra dio" or ,after pressing the£ rock er
switc hont he multifunction steering wheel
up, sa ythe Help for phone voice command,
fo re xamp le. Note
sonh owtoimpr ovespeec hquality If
th eV oice Control Sy stem does no tunder stand
yo u:
R activat eonline services. Recognition is
impr oved.
R onlyoperat ethe Voice Cont rolS yst em from
th ed rive r's seat.
R sayt he voice commands cohe rentl ya nd
clearly ,but do no texaggerat ethe words.
R avoid loud noises that cause inter fere nce
whil emaking avoice command entr y,e.g. the
enter tainment in ther ear passenger compart‐
ment.
R sayt he voice tag wi th thesame intonation
when creating voice tags.
R Fo
rtelephone or add ress book entries:
- onlycreates ensible address book entries
in thes ystem/mobile phone, e.g. enter
surname and firs tn am eint he cor rect
fi eld.
- do no tuse an yabbr eviations, unneces‐
sar yspaces or special characters.
R Forradio prog ramn ames: sayt he Read out
station list voice command and sa ythe
desired statio nnameint hewaythe voice
output reads aloud to you. Information on
theo nline services The onlin
eservices enable impr ovedrecognition
and pr ovide better and additional results based
on thee xternal in form ation ,e.g.a bout weather or
ne ws .For this reason ,wer ecommend youa cti‐
va te theo nline services. 176
Voice Cont rolS ystem

Switching
thes ound on/off On
them ultifunction steering wheel #
Tomute: pressvolume control 1.
The 0063 symbol appear sinthestatus line of
th em ultimedia sy stem displa y.
Yo uw ill also hear traf fica nnouncements and
navigation announcements even when the
sound is muted. #
Toswitc hon:tur nv olume control 1or
ch ang ethe media source.
On them ultimedia sy stem #
Toswitc hoff:briefly press button 1.
The 0063 symbol appear sinthestatus line of
th em ultimedia sy stem displa y.
Yo uw ill also hear traf fica nnouncements and
navigation announcements even when the
sound is muted. #
Toswitc hon:brief lypress button 1or
ch ang ethe media source. Ad
justin gthe volume On
them ultifunction steering wheel #
Turn volume control 1.
The volume of thec urrent radio or media
source is set. The volume of other audio sour‐
ces can be adjus teds eparately.
Ad jus tthe volume in thef ollowing situations:
R during atraf fica nnouncement
R during anavigation announcement
The volume of thec urrent media sou rce
ch anges in accordanc ewitht he volume of the
navigation announcement.
R during atelephone call
On them ultimedia sy stem #
Toraise/reduce thev olume in steps:
brief lypress rocker switch 1up or down. #
Toraise/reduce thev olume continuousl y:
press rocker switch 1up or down until the
desired volume is set. Profile
Overvie
wofprofiles
Usin gthe multimedia sy stem up tosevenp rofiles
can be crea tedint hevehicle. MBUX multimedia sy
stem 191

#
Select Yes.
The suggestion will no tbes hown agai nin
futu re.A ll suggestions ar ereset. #
Tocancel thef unction: selectCancel. Favo
rites Overvie
woffavorites
Favo rite so ffer youq uicka ccess tofrequently
used applications. It is possible tocrea te20
fa vo rite sint otal.
Yo uc an selec tfavo rite sf romc ategories or you
add favo rite sd irectl yfromana pplication.
Calling up favo rites
In them edia display #
Tapon© .
The home screen is shown. #
Swipe up until FAVORITESis shown.
Using thes teering wheel #
Press the004B rocker switc honthesteering
wheel down.
Ad ding favo rites
Selecting favo rite sf romc ategories #
Tapon©in them edia displa y.
The home screen is shown. #
Swipe up until FAVORITESis shown. #
Select 0081Create Favorite .
The categories ar edispla yed. #
Select thec ategor y.
The favo rite sa redispla yed. #
Select afavo rite.
The favo rite isstored at then exta vailable
position. #
All position sinthefavo rite sa retaken:
confir mthe messag eshown with OK.
Al ists hows allthef avo rite s. #
Select afavo rite whic hshould be overwritten.
Ad ding afavorit efromana pplication
Examples of adding from an application are: R Saving acontact.
R Storing aradio station.
R Adding amedia source.
R Saving anavigation destination. #
Tosave ac ontac tasag lobalfavo rite:
select acontact (/ page 235).
The de tails ar edispla yed. #
Press on aphone number until theOPTIONS
menu is shown. #
Select Save as Favorite.
The contact is added as afavo rite. #
Tosto rearadio station as aglobal favo r‐
ite: setar adio statio n(/ pag e253). #
Press on ther adio statio nuntil the OPTIONS
menu is shown. #
Select Save as Favorite.
The radio statio nisa dded as afavo rite.
Re naming favo rites #
Tapon©in them edia displa y.
The home screen is shown. #
Swipe up until FAVORITESis shown. #
Press on afavo rite until theOPTIONS menu is
shown. #
Select Rename . #
Ente rthe name. #
Select OK.
Moving favo rites
Moving favo rite sint hefavo rite sm enu #
Tapon©in them edia displa y.
The home screen is shown. #
Swipe up until FAVORITESis shown. #
Press on afavo rite until theOPTIONS menu is
shown. #
Select Move. #
Movethef avo rite to then ew position. #
Tapon00FB .
Moving thef avo rite sm enu in thep ersonaliza‐
tion #
Tapon©in them edia displa y.
The home screen is shown. #
Swipe up until Set New Order is shown. #
Select Set New Order. #
MoveFavorites tothen ew position. #
Tapon00FB . #
Toclose them enu: select Close.
Deleting favo rites #
Tapon©in them edia displa y.
The home screen is shown. 194
MBUX multimedia sy stem

#
Open thef lap of stowagec ompartment 1
abo vethem edia displa y. #
Toconnect amobile phone: holdtheN FC
area of them obile phone (see manufacturer's
operating instructions) on mat 2or place
th em obile phone on it. #
Followt he additional prom ptsont he media
sy stem displa ytoconnect them obile phone.
Connec tthe mobile phone in single telephone
mode (/ page231). Connect them obile
phone in tw ophone mode (/ page231). #
Toreplac eam obile phone: holdthe NFC
area of them obile phone (see manufacturer's
operating instructions) on them at or place
th em obile phone on it. #
Followt he additional prom ptsont he media
sy stem displa ytoreplace them obile phone in
one or tw ophone mode (/ page232). #
Ifre qu ired, con firm thep romp ts on your
mobile phon e(see them anufacturer's operat‐
ing instructions).
Fu rther information can be found at :http://
www.mercedes-benz.com/connect
Setting ther eception and transmission vol‐
ume
Re quirements:
R Am obile phone is connec ted( /pag e231).
Multimedia sy stem:
4 © 5
Phone 5
Z
This function ensures optimal languag equality. #
Select Volume . #
Set Reception Volume andTransmission Vol-
ume.
Fu rther information on ther ecommended recep‐
tion and transmission volume: http://
www.me rcedes-benz.com/connect Setting
ther ingtone
Multimedia sy stem:
4 © 5
Phone 5
Z
% Please no
tethat ther espectiv emobile phone
mus tbes elected fora djustment of the
re ception and transmission volume. #
Select Ringtones . #
Setthe ringtone.
% If
th em obile phone supports thet ransfer of
th er ing tone, youw ill hear ther ing tone of the
mobil ephone ins tead of that of thev ehicle.
St arting/ stopping mobile phon evoice recog‐
nition
Re quirements:
R The mobile phone in thef oreground is con‐
nected wit hthe multimedia sy stem
(/ page231).
St arting mobil ephone voice recognition #
Press and hold the£ button on them ulti‐
function steering wheel form oret han one
second.
Yo uc an use mobile phon evoice recognition.
St opping mobil ephone voice recognition #
Press the0063 or0076 button on them ulti‐
function steering wheel.
% If
am obile phone is connected via Smart‐
phone Integration, thev oice recognition of
th is mobile phon eisstarted or stopped. Calls
Te
lephone operation
Multimedia sy stem:
4 © 5
Phone
Making acall byentering then umbers #
Select _. #
Enteran umber. #
Select R.
The call is made.
Ac ceptin gacall #
Select RAccept.
Re jectin gacall #
Select kReject. MBUX multimedia sy
stem 233

Apple CarPlay™
Overvie
wofApple CarPlay™ &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integ ratedint hevehicle when
driving, youw ill be distracted from thet raffic
situation. This could also cause youtol ose
control of thev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating them ultimedia sy stem.
iPhone ®
functions can be used via them ultime‐
dia sy stem using Apple CarPlay™. The yareoper‐
ated using thet ouchscreen, Touc hC ontrol or the
Siri ®
vo ice-operated control sy stem. Youc an acti‐
va te thev oice-opera tedc ontrol sy stem bypress‐
ing and holding the£ button on them ultifunc‐
tion steering wheel.
When using Apple CarPlay™ via thev oice-oper‐
ated control sy stem, them ultimedia sy stem can
st ill be operated via theV oice Control Sy stem
(/ page174).
Onl yone mobile phone at atime can be connec‐
te dv ia Apple CarPlay™ tothem ultimedia sy stem.
Also foru se of Apple CarPlay™ wit htwo phone
mode, onl yone additional mobil ephone can be
connected using Blue tooth®
wit hthe multimedia
sy stem.
The availabilit yofApple CarPlay™ ma yvary
according tothec ount ry.
The service pr ovider is responsible fort his appli‐
cation and thes ervices and content connected to
it.
Information on Apple CarPlay™
When Apple CarPlay™ is being used, thei Pod ®
media source is no tavailable fort he respective
iPhone ®
.
Only one routeg uidance can be activ eatatime.
If ro uteg uidance is activ eonthe multimedia sys‐ te
m, it is closed when routeg uidance is star ted
on them obile phone.
Connecting an iPhone ®
via Apple CarPlay™
Re quirements:
R The cur rent version of your device's operating
sy stem is being used (see them anufacturer's
operating instructions).
R The full rang eoff unctions forA pple CarPlay™
is only available wit hanInterne tconnection.
R The iPhone ®
is connected tothem ultimedia
sy stem via theU SB port 00C2using asuita‐
ble cable (/ page249).
Multim ediasystem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Apple CarPlay
5 Star tApple CarPlay #
Alternative: If Apple CarPlay™ is activ e(e.g.
when music is being pla yedort he navigation
sy stem is being used), youc an call up the
applicatio nusingthe |, zor002B
buttons (/ page190).
Ac cepting/rejecting thed atap rotection pro‐
visions
Fo rthe initial star toft he application:a message
wit hthe dat aprotection pr ovision sappears. #
Select Accept &Start.
Exiting Appl eCarPlay™ #
Press the00E2 button.
% Apple CarPlay™
starts automaticall ywhen
th ei Phone ®
is connected wit hthe sy stem
using acable. If Apple CarPlay™ wasn otdis‐
pla yedint hefore ground befor edisconnect‐
ing, thea pplication starts in theb ackg round
when reconnected. Youc an call up Apple
CarPlay™ in them ain menu.
Calling up Apple CarPlay™ sound settings
Multimedia sy stem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Apple CarPlay 5
Z #
Select sound settings. MBUX multimedia sy
stem 239

Setting control of
thea pplication but tons
Multimedia sy stem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Apple CarPlay 5
Z
5 General #
Toswitch Control via Application Buttons on:
activat ethe LED symbol. #
Todeactivate Control via Application Buttons:
deactivat ethe LED symbol.
Ending Apple CarPlay™ #
Toend thec onnection of Apple Carplay™
(cable): disconnect thec onnection via the
connecting cable between thei Phone ®
and
multimedia sy stem.
% Mercedes-Benz
recommends disconnecting
th ec onnectin gcable onl ywhen thev ehicle is
st ationar y. Android
Auto Android
Autoove rview &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integ ratedint hevehicle when
driving, youw ill be distracted from thet raffic
situation. This could also cause youtol ose
control of thev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating them ultimedia sy stem.
Mobile phone functions can be used wit hAndroid
Au tousin gthe Android operating sy stem on the
multimedia sy stem. It is operated using the
to uchsc reen or thev oice-operated control sys‐
te m. Youc an activat ethe voice-opera tedc ontrol
sy stem bypressing and holding the£ button
on them ultifunction steering wheel.
When using Android Autovia thev oice-opera ted
control sy stem, them ultimedia sy stem can still
be opera tedv iatheV oice Control Sy stem
(/ page174). Onl
yone mobile phone at atime can be connec‐
te dv ia Android Auto to them ultimedia sy stem.
This also applies totwop hone mode.
The availabilit yofAndroid Au toand Android Auto
apps ma yvarya ccording tothec ount ry.
The service pr ovider is responsible fort his appli‐
cation and thes ervices and content connected to
it.
Information on Android Auto
While using Android Auto,v arious func tions of
th em ultimedia sy stem, fore xamp lethem edia
source Blue tooth®
audio, ar enotavailable.
On lyone routeg uidance can be activ eatatime.
If ro uteg uidance is activ eonthe multimedia sys‐
te m, it is closed when routeg uidance is star ted
on them obile phone.
Connecting amobile phone via Android Auto
Requ irements:
R The mobile phone supports Android Auto
from Android 5.0.
R The Android Autoapp is ins talled on the
mobil ephone.
R In order touse thet elephone functions, the
mobil ephone mus tbeconnected tothem ul‐
timedia sy stem via Blue tooth®
(/ pag e231).
If th er ew as no prior Interne tconnection, this
is es tablished wit hthe use of them obile
phone wit hAndroid Auto.
R The mobile phone is connected tothem ulti‐
media sy stem via theU SB port 00C2using a
suitable cable (/ page249).
R Thereis an In tern et connection fort he full
ra ng eoff unctions forA ndroid Auto.
Multimedia sy stem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Android Auto
5 Star tAndroid Auto #
Alternative: If Android Autois activ e(e.g.
when music is being pla yedort he navigation
sy stem is being used), youc an call up the
applicatio nusingthe |, zor002B
buttons (/ page190).
% The
firs ta ctivatio nofA ndroidAutoont he
multimedia sy stem mus tbecarried out when
th ev ehicle is stationar yfor saf etyr easons. 240
MBUX multimedia sy stem

light
weight loads. La yanti-slip mats underneath
th el oad tosecur ethe load additionally. Installing and
removing tie-down eyes #
Toinstall: slidethet ie-down eyet hrough a
re cess in thel oading rail close tothel oad
until locking mechanism engages in the
re cess.
% Whe
nyou pull locking mechanism up and out
of ther ecess, thet ie-down eyeisa bleto
mo vewithin thel oading rail. Mak esuret hat
locking mechanism is alw ayse ngaged in a
re cess. #
Che ckthet ie-down eyef or firm seating. #
Toremo ve: pull lo cking mechanism up and
pull thet ie-down eyet ow ards thel ocking
mechanism and out of thel oading rail
th ro ugh arecess. Car
rier sy stems Information abou
tthe roof rack &
WARNING Risk of inju rydue tothem axi‐
mum roof load being exceeded
When youp laceal oad on ther oof as well as
all outer and inner attachments, thev ehicle's
center of gr avity will rise and thef amiliar driv‐
ing characteristic saswell asthes teering and
braking characteristic swillch ange. When
drivin garound bends, thev ehicle will tilt
mor eheavily and ma yreact mor esluggishly
to steering mo vements.
If yo ue xceed them aximum roof load, the
driving characteristics, as well as thes teering
and braking, will be greatl yimp aired. #
Nevere xceed them aximum roof load
and adjus tyour driving style. 1
Mountin grails
Informatio nabout them aximum roof load can be
fo und in the" Tech nical data" section
(/ page338).
Obser vethef ollowing points fora ssembling roof
ra ck s:
R Tighten ther oof rack 's scr ewstoat orque of
6.0 lb-f t(8N m)–7.4 lb-f t(10 Nm) in thed es‐
ignated groo vedp lates.
R The tightened scr ewsshould no ttouc hthe
ra ils.
R Ensur ethat theg roove dplates ar enotloca‐
te dint he areas around thep lastic caps.
R The groo vedp lates mus thave ther ight cross-
sectio n.
R The insides of them ounting rails mus tbefree
of dirt.
R Re-tigh tent he scr ewsu niformly af tera round
300 mile s(500 km).
Mercedes-Benz recommends that youu se on ly
ro of rack st hat ha vebeen tested and appr oved
fo rM ercedes-Benz. These help topreve ntvehicle
damage.
If yo uw ant toretrofit them ounting rails, ha ve
th em ins talled at aqualified specialis tworks hop.
Otherwise, youc oul dd amag ethe vehicle.
If yo ur vehicle is ins talled wit hmountin grails on
th er oof, youc an install aroof rack on ther oof.
Special fastener s(sliding bloc ks)a re available as
accesso ries fort his purpose.
These fastener sareavailable from an yauthorized
Mercedes-Ben zCenter. 260
Transporting

Messag
einthe media displa y:
SOS NOT READY :the ignition is no tonoreCall is
no ta vailable.
During an activ eemer gency call, 0053appear sin
th ed ispla y.
Yo uc an find mor einformation on ther egional
av ailabilit yofeCall at :http://www.mercedes-
benz.com/connect_ecall
% If an emer
gency cal lisunavailable or mal‐
functioning, amessag etothis ef fect also
appea rsinthem ultifunction displa yofthe
instrument clus ter. Tr
iggering an automatic emer gency call Re
quirements:
R The ignition is switched on.
R The star terb atter yhas suf ficient charge.
If re stra int sy stems suc hasairbags or Emer gency
Te nsioning Device shave been activated af teran
accident, eCall ma yautomatically initia tean
emer gency call.
The eme rgency call has been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmitted
to theM ercedes-Benz emer gency cal lcenter.
The Mercedes-Benz emergency cal lcenter
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
The SOS button in theo verhead cont rolp anel
fl ashes until thee mer gency cal lisfinished.
It is no tpossible toimmediately end an auto‐
matic emer gency call.
If no connection can be mad etothe emer gency
service seithe r,ac orresponding message
appears inthem edia displa y. #
Dialthe local emergency num berony our
mobile phone.
If an emer gency cal lhas been initia ted:
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen ters ervice pr ovider.
R Based on thec all, theo perator decides
whe ther it is necessar ytocallr escue teams
and/or thep olice tothea ccident site.
R If no vehicle occupant answers, an ambu‐
lance is sent tothev ehicle immediately. Tr
iggering amanual emer gency call #
Using theS OS but tonint heove rhead con‐
trol panel: presstheS OS button at leas tone
secon dlong. #
Using voice control: UsetheV oice Control
Sy stem Call the Mercedes accident center
vo ice command (/ page179).
The eme rgency call has been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmit ted
to theM ercedes-Benz emer gency cal lcenter.
The Mercedes-Benz eme rgency call center
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emer gency
cal lcenter service pr ovider.
If no connection can be made tothee mer gency
service seithe r,ac orresponding message
appears inthem edia displa y. #
Dialthe local emergency num berony our
mobile phone.
Ending an unintentional emer gency call #
Select 0076onthem ultifunction steering
wheel. Depress theb utton fors everal sec‐
onds. Tr
ansmitted data with thee mer gency call Dat
atransmit tedbyt he eCall includes but is not
limited to:
R Vehicle's GPS position data
R GPS position dat aontheroute(af ewhun‐
dred me ters befor ethe incident)
R Direction of tra vel
R Vehicle identification number
R Vehicle driv etype
R Estimated number of people in thev ehicle
R Whe ther Mercedes PR Oconnect is available
or not
R Whe ther thee mer gency cal lwas initia ted
manually or automatically
R Time of thea ccident
R Languag esetting on them ultimedia sy stem Breakdown assis
tance 279