2019 MERCEDES-BENZ SPRINTER service

R
Adirec tion ar rows howing thel inear direction
to theP OI.
When thev ehicle is bac konaroad known tothe
multimedia sy stem, routeg uidance continues as
no rm al. Destination
Saving
thec urrent vehicl eposition
Multimedi asystem:
4 © 5
Navigation 5
¡ 5
Position #
Select Save Position .
The cur rent vehicle position is sa vedtot he
"Pr evious destinations" memo ry.
Using quick- access #
Ifro uteg uidance is active, selec tthe £
symbol wit harrival tim eand dis tance tothe
destination on them ap.
The address of thed estination or then ext
intermediat edestination is shown. #
Select Save Position .
Editing thep revious destinations
Re quirements:
R Fore diting destination suggestions: the
Allow destinatio nsuggestions optionisa cti‐
va ted( /pag e193).
R The multimedi asystemh asgathered suf fi‐
cient da tain order tosho wdestination sug‐
ge stions.
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 PREV. DESTINATIONS
The following destination scan be edited:
R Destinations
R Destination suggestions #
Tono longer displa yadestination sugges‐
tion: select Vforad estination sugges‐
tion. #
Select No Longer Suggest.
Saving thel astd estination as afavorite
% Af
ters aving, thed estination can be called up
via thef avorites (/ page194). #
Select Vforad estination. #
Select 004BSave as Favorite. #
Tosave asafavo rite: select SaveasF avor-
ite . #
Tosave as "Home" address: selectSave as
"Home". #
Tosave as "Work" address: selectSave as
"Work".
Deleting aprevious destination #
Todel etead estination: selectVfort he
pr ev ious destination. #
Select Delete. #
Select Yes. #
Todel etea ll destinations: select0062. #
Select Delete All. #
Select Yes. Ro
uteg uidanc ewith cur rent traf ficr epo rts Tr
af fici nformation overview
Tr af ficr eports ar erecei vedu sing Liv eTraffic
Information and ar eused forr out eguidance.
This servic eisunavailable in some countries.
% Ther
emaybe dif fere nces between thet raffic
re ports received and thea ctual road and traf‐
fi cc onditions.
Impor tant information on Liv eTraffic In form ation:
R Current tra ffic reports ar erecei vedv iathe
Interne tconnection.
R The traf fics ituation is upda tedats hort,regu‐
lar inter vals.
R Subsc ript ion informatio nshows thes tatus
(/ page222).
In fo rm atio nont hevehicle's position is regularly
sent toDaimle rAG. Th edataisi mmediatel yren‐
dered anonymous byDaimle rAGandforw arded
to thet raffic dat aprovide r.Usin gthis data, traf fic
re ports releva nt tothev ehicle's position ar esent
to thev ehicle. The vehicle acts as asensor for
th ef lowoft raffic an dhelps toimpr ovetheq ual‐
ity of thet raffic reports.
If yo udon otwish totransmit avehicle position,
yo uh ave thef ollowing option:
R Youc an deactivat ethe service at Mercedes
PR Oc onnect.
R Youh ave thes ervice deactivated at an
authorized Mercedes-Benz Center. MBUX multimedia sy
stem 221

When
them ap is mo ved, thes tree tname ,the
POI name or thea rean ame appear sunder
th ec rosshair.
R The Geo-coordinates option showsthef ollow‐
ing information in theb ottomb ar:
- Longitude and latitude
- Elevation
The el evations hown ma ydeviate from the
actual ele vation.
- Number of sa tellites from whic hasignal
can be received
Whe nthe map is mo ved, this information
does no tappear.
R None option
The media displa yshows notext information
in theb otto mbar.
Switching free wayinformation on/off
Multimedia sy stem:
4 © 5
Navigation 5
Z #
Using quick- access: switchHighway Infor-
mation on or off.
The displa ybutton is activated or off.
or #
Using them enu: select Advanced. #
Select View. #
Select TextInformation. #
Swit chHighwa yInformation on or off.
Whe nthe displa ybutton is switched on, addi‐
tional information about thef reewa yfacilities
ahead appear sduring thef reewa yjou rney.
These include parking lots, service stations
and free waye xits, fore xamp le.
Displ aying then extintersectin gstreet
Re quirements:
R Routeg uidance is no tactive.
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Text Information. #
Activate Next Intersecting Street .
The displ aybutton is activated. If theo ption is
switched on and thej ourne ycontinues with‐
out routeg uidance, then ame of then ext
intersecting stre et will be displa yedatt he
upper edg eofthe displa y. Displaying
them apversion
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map Version .
The de tail informatio nisdisplayed.
% The online map updat
eservice from
Mercedes PR Oconnect can be used to
updat ethe map dat a(/ pag e227).
Am essag eisshown in them edia display
when anew map version is available.
% In
fo rm atio nabout ne wversions of thed igital
map can be obtained from an authorized
Mercedes-Benz Center.
Overvie wofavoiding an area fort he route
Yo uc an define areas alon garoutethat you
wo uld lik etoavoid.
Fr ee wa ys or multi-lane urban free ways,w hic ha re
ro uted thro ugh an area tobe avo ided ar etaken
int oa ccount fort he route.
Av oiding anew area fort he route
Multimedi asystem:
4 © 5
Navigation 5
Z
5 Advanced 5
Route 5
Avoid Options
5 Avoid Areas #
Select Avoid New Area . #
Tostar tint he map: selectUsing Map . #
Movethem ap (/ page224). #
Tostar tv ia destinatio nsear ch: select Via
Addres sEntry . #
Enter thea ddress (/ page207). #
Select thed estination in thel istora ccept
with 0076.
The map appears. #
Tosho wana rea: taporp ress on thec ont rol
element.
Ar ed rectangle appea rs.T hisd esigna test he
area that should be avoided. #
Tochang ethe map scale: movetwof ingers
to ge ther or apar tonthe media displa y.
The map is zoomed in or out. #
Tosetana rea: press on thec ont role lement.
The area is entered int othe list. 226
MBUX multimedia sy stem

Changing an area
tobe avo ided
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced 5
Route 5
Avoid Options
5 Avoid Areas #
Select an area in thel ist. #
Select Edit. #
Tomo vean area on them ap:swipe in any
direction on thec ont role lement. #
Tochang ethe siz eofthe area: taporp ress
on thec ont role lement. #
Swipe up or down on thec ont role lement. #
Taporp ress on thec ont role lement. #
Totak eaccoun tofana reaf or th eroute:
select an area from thel ist. #
Activate AvoidArea.
The displ aybutton is activated.
If ro uteg uidance is active, anew routeisc al‐
culated.
If th er eisnor outeyet,t he setting is car ried
ove rtot he next routeg uidance.
The routec an include an area that is tobe
avo ided in thef ollowing cases:
R thed estination is located in an area that
is to be avo ided.
R ther out eincludes free ways or multi-lane
highw aysw hichp ass thro ugh an area to
be avo ided.
R ther eisnos ensible alternativ eroute.
Deleting an area
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced 5
Route 5
Avoid Options
5 Avoid Areas #
Todel eteana rea: selec tana reaint he list. #
Select Delete. #
Confir mthe prom ptwith Yes. #
Todel etea ll areas: if at leasttwo areas to
avo id ar eset,s elect DeleteAll. #
Confir mthe prom ptwith Yes.
Overvie wofupdatingthem apdata
Up dating at the authorize dMercedes-Benz
Center
The digital map sgenerated bythem ap software
become outdated in thes ame wayasc onven‐
tional road maps .Optimal routeg uidance can only be pr
ovided bythen avigation sy stem in con‐
junction wit hthe mos tup-to-dat emap data.
Information about ne wversions of thed igital map
can be obtained from an authorized Mercedes-
Benz Center.
Yo uc an receiv eupdates tothed igital map there.
Online map update
The online map updat eservice from Mercedes
PR Oc onnect can be used toupdat ethe map
data.
This service is no tavailable in all countries.
Yo uc an use thef ollowing updat eoptions:
R Foro ne region (automatic map update)
Fo ra utomatic map updates theAutomatic
Online Update system setting mus tbeactiva‐
te d( /pag e204).
R Fors everal or all regions (manual map
update)
The map dat awillfirs tb ed ownloade dontoa
st orag emedium and then updated on the
multimedia sy stem.
Fu rther information on theo nline map update
http://www.mercedes.pro.
Overvie wofmap data
Yo ur vehicle is suppliedw ithm ap dat aatthefac‐
to ry.D epending on thec ount ry,m ap dat afor
yo ur region is either pre-ins talled or them ap data
is supplied on adatas torage medium.
If th em ap dat aonyourvehicle has been ins talled
at thef actor yand youw ish toreins tall it, youdo
no tn eedtoe nterthea ctivation code.
Fo rm ap dat athat youh ave purchased in the
fo rm ofad atas tora ge medium, youm uste nter
th ea ccompanying activation code.
% If
yo us ave them ap dat aonad atas tora ge
medium wit hthe online map updat eservice,
no entry isrequ ired. The activation code is
st ored on thed atas torage medium during
th ed ownloading process.
Obser vethef ollowing when entering thea ctiva‐
tion code:
R The activation code can be used foro ne vehi‐
cle
R The activation code is no ttransferable
R The activation code has six digits MBUX multimedia sy
stem 227

In
thee vent of thef ollowing problems ,please
con tact an au thorized Mercedes-Benz Center:
R The multimedia sy stem does no taccep tthe
activation code
R Youh ave lostthe activation code
Displaying thec ompass
Multimedia sy stem:
4 © 5
Navigation 5
¡ 5
Position #
Select Compass.
The compass displa yshows thef ollowing
information:
R thec urrent di rection of tr avelwithb earing
(360 °format) and compass direction
R longitude and lati tude coo rdinates in
deg rees, minutes and seconds
R height (rounded)
R number of GPS satellites from whic ha
signal can be received
Setting the map scale automatically
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map Orientation. #
Activate Auto Zoom.
The displ aybutton is activated. The map scale
is se tautomatically depending on your driving
spee dand thet ype of road.
% The automaticall
yselec tedm ap scale can be
ch anged manuall y.Afteraf ewseconds, this
is automaticall yreset.
Displaying thes atellit emap
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map Elements. #
Switch Satellite Map on or off.
If th ed ispla ybutton is activated, satellite
maps ar edispla yedinm ap scales from 2mi
(2 km).
If th ed ispla ybutton is deactivated, satellite
maps ar enotdispla yedinm ap scales from
2mi(2k m)to20 mi (20 km).
% The satellit
emaps fort hese map scales are
no ta vailable in all countries. Displ
aying weather information and other
map con tents
Re quirements:
R Youh ave auser account wit hMercedes PRO
connect.
R The servic eisavailable.
R The servic ehas been activated.
Multimedi asystem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map Elements. #
Scroll up and sho wthe ONLINE MAP CON-
TENT categor y.
The available services ar edispla yed. The
services ar eprovide dbyM ercedes PR Ocon‐
nect. #
Switc honas ervice, e.g. Weather.
Cur rent we ather information is displa yedon
th en avigation map, e.g. temp eratur eorcloud
co ver.The service information is no tshown in
all map scales, e.g. weather symbols.
Fu rther information about available services
and about displaying information in them ap
scales: http://www.mercedes.pro
The services ar enotavailable in everycoun‐
tr y. Pa
rking service Note
sfor th eparkin gservice &
WARNING Risk of accident and injury
du eton otobserving them aximum per‐
mitted access height
If th ev ehicle height exceeds them aximum
permitted access height forp arking garages
and unde rground parking lots, thev ehicle
ro of as well as other vehicle parts could be
damaged.
Ther ecould be arisk of injur ytothevehicle
occupants. #
Befor edriving int oaparking garage or
underground parking lo tobser vethe
locall ysignpos teda ccess height. #
Ifth ev ehicle height, including an yaddi‐
tional equipment, exceed sthe maxi‐
mum permitted access height, do not 228
MBUX multimedia sy stem

driv
eintot he parking garage or under‐
ground parking lot. This service is no
tavailable in all countries.
Selecting pa rking options
* NO
TEBefor eselecting thep arking option The dat
aisbased on thei nformation made
av ailable byther espectiv eservice pr ovider.
Mercedes-Benz assumes no responsibility for
th ea ccuracy of thei nformation pr ovided
re latin gtot he parking garage orthep arking
fa cility. #
Alwaysp ayattention tothel ocal infor‐
mation and circums tances. Re
quirements:
R The navigation services option is available,
subsc ribed toand activated in theM ercedes
PR Op ortal.
The parkin gservice is within thes cope of the
navigation service.
R Parking is activated( /pag e229).
Multimedia sy stem:
4 © 5
Navigation #
Tapon005Don them ap. #
Select aparking option.
The map sho ws theparking options in the
vicinity.
The following informatio nisdisplayed( ifav ail‐
able):
R Destinatio naddress, dis tance from cur‐
re nt vehicle position and ar riva ltime
R Informatio nonthe parking garage /pa rk‐
ing facility
Fo re xamp le, opening times, parking
ch arge s, cur rent occupancy ,maximum
pa rking time, maximumaccess height . The maximum access height shown
bythe
parking service does no treplace then eed
fo ro bser vatio noft he actual circums tan‐
ces.
R Available paymen toptions (Mercedes pa y,
coins ,bankn otes, cards)
R Details on parkin gtarif fs
R Numb er ofavailable parkin gspaces
R Paymen tmethod (e.g. at thep arking
machine)
R Services/ facilitie satthe parking option
R Telephon enumber #
Calculat ethe route( / pag e211).
Th ef ollowing function scan also be selec ted( if
av ailable):
R Sear chforP OIs in thev icinit y.
R Save thed estination.
R Place acall at thed estination.
R Shar ethe destination using NFC or QR code.
R Call up thew eb address.
R Sho wthe destination on them ap.
Displaying parking options on them ap
Re quirements:
R The navigation services option is available,
subsc ribed toand activated in theM ercedes
PR Op ortal.
The parkin gservice is within thes cope of the
navigation service.
Multimedia sy stem:
4 © 5
Navigation 5
Z #
Activate Parking.
The displ aybutton is activated. The parking
option swithin thev icinit yoft he cur rent vehi‐
cle position ar eshown. Te
lephone Te
lephony MBUX multimedia sy
stem 229

Au
tomatically #
Toswitch SynchronizeC ontacts Automatically
on: activat ethe LED symbol.
Manually #
Todeactivate Synchroniz eContacts Automati-
cally:d eactivat ethe LED symbol. #
Select SynchronizeC ontacts.
Calling up contacts
Multimedia sy stem:
4 © 5
Phone 5
g
The following option scan be used tosear chfor
contacts:
R searching byinitials
R sear ching byname
R searching byphone number #
Ente rcharacter sintot he sear chfield. #
Select thec ontact.
De tails fort he contact ar eshown.
Ac ontact can contain thef ollowing de tails:
R Phon enumbe rs
Te lephon enumbe rscan be sa vedasg lobal
fa vo rite s( /pag e194).
R Navigation addre sses
R Geo-coordinates
R Interne taddress
R E-mail addresses
R Relation (if set)
R Informatio nonmessenger services
Editing thef orma tofac ontact's name
Multimedi asystem:
4 © 5
Phone 5
Z #
Select General . #
Select Name Format .
The following option sareavailable:
R Last Name ,First Name
R Last Name First Name
R First Name Last Name #
Select an option. Overvie
wofimportin gcontacts
Contact sfromv ariou ssources Source
Requirements:
ò USB device The USB device is
connectedw itht he
USB port.
ñ Bluetooth ®
con‐
nection If
th es ending of
vCards via Blue tooth®
is suppor ted, vCards
can be received on
mobile phones or net‐
boo ks,for example.
Blue tooth ®
is activa‐
te dint he multimedia
sy stem and on the
re spectiv edevice (see
th em anufacturer's
operating instruc‐
tions). Importing contacts int
othe contacts menu
Multimedi asystem:
4 © 5
Phone 5
Z
5 Import Contacts #
Select an option.
Saving amobile phone contact
Multimedia sy stem:
4 © 5
Phone 5
g #
Select ó0048inthel ine of them obile
phone contact. #
Select 0062. #
Select Save to Vehicle . #
Select Yes.
The contact sa vedint he multimedia sy stem
is identified bythe q symbol.
Calling acontact
Multimedia sy stem:
4 © 5
Phone 5
g #
Select ªSearch for Contacts. #
Ente rcharacter sintot he sear chfield. #
Select thec ontact. #
Select thet elephone number.
The number is dialed. MBUX multimedia sy
stem 235

Apple CarPlay™
Overvie
wofApple CarPlay™ &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integ ratedint hevehicle when
driving, youw ill be distracted from thet raffic
situation. This could also cause youtol ose
control of thev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating them ultimedia sy stem.
iPhone ®
functions can be used via them ultime‐
dia sy stem using Apple CarPlay™. The yareoper‐
ated using thet ouchscreen, Touc hC ontrol or the
Siri ®
vo ice-operated control sy stem. Youc an acti‐
va te thev oice-opera tedc ontrol sy stem bypress‐
ing and holding the£ button on them ultifunc‐
tion steering wheel.
When using Apple CarPlay™ via thev oice-oper‐
ated control sy stem, them ultimedia sy stem can
st ill be operated via theV oice Control Sy stem
(/ page174).
Onl yone mobile phone at atime can be connec‐
te dv ia Apple CarPlay™ tothem ultimedia sy stem.
Also foru se of Apple CarPlay™ wit htwo phone
mode, onl yone additional mobil ephone can be
connected using Blue tooth®
wit hthe multimedia
sy stem.
The availabilit yofApple CarPlay™ ma yvary
according tothec ount ry.
The service pr ovider is responsible fort his appli‐
cation and thes ervices and content connected to
it.
Information on Apple CarPlay™
When Apple CarPlay™ is being used, thei Pod ®
media source is no tavailable fort he respective
iPhone ®
.
Only one routeg uidance can be activ eatatime.
If ro uteg uidance is activ eonthe multimedia sys‐ te
m, it is closed when routeg uidance is star ted
on them obile phone.
Connecting an iPhone ®
via Apple CarPlay™
Re quirements:
R The cur rent version of your device's operating
sy stem is being used (see them anufacturer's
operating instructions).
R The full rang eoff unctions forA pple CarPlay™
is only available wit hanInterne tconnection.
R The iPhone ®
is connected tothem ultimedia
sy stem via theU SB port 00C2using asuita‐
ble cable (/ page249).
Multim ediasystem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Apple CarPlay
5 Star tApple CarPlay #
Alternative: If Apple CarPlay™ is activ e(e.g.
when music is being pla yedort he navigation
sy stem is being used), youc an call up the
applicatio nusingthe |, zor002B
buttons (/ page190).
Ac cepting/rejecting thed atap rotection pro‐
visions
Fo rthe initial star toft he application:a message
wit hthe dat aprotection pr ovision sappears. #
Select Accept &Start.
Exiting Appl eCarPlay™ #
Press the00E2 button.
% Apple CarPlay™
starts automaticall ywhen
th ei Phone ®
is connected wit hthe sy stem
using acable. If Apple CarPlay™ wasn otdis‐
pla yedint hefore ground befor edisconnect‐
ing, thea pplication starts in theb ackg round
when reconnected. Youc an call up Apple
CarPlay™ in them ain menu.
Calling up Apple CarPlay™ sound settings
Multimedia sy stem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Apple CarPlay 5
Z #
Select sound settings. MBUX multimedia sy
stem 239

Setting control of
thea pplication but tons
Multimedia sy stem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Apple CarPlay 5
Z
5 General #
Toswitch Control via Application Buttons on:
activat ethe LED symbol. #
Todeactivate Control via Application Buttons:
deactivat ethe LED symbol.
Ending Apple CarPlay™ #
Toend thec onnection of Apple Carplay™
(cable): disconnect thec onnection via the
connecting cable between thei Phone ®
and
multimedia sy stem.
% Mercedes-Benz
recommends disconnecting
th ec onnectin gcable onl ywhen thev ehicle is
st ationar y. Android
Auto Android
Autoove rview &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo uo perat einformation and communica‐
tio ne quipment integ ratedint hevehicle when
driving, youw ill be distracted from thet raffic
situation. This could also cause youtol ose
control of thev ehicle. #
Onlyoperat ethis equipment when the
traf fics ituation permits. #
Ifyo uc anno tbes ureoft his,stop the
ve hicle whils tpaying attention toroad
and traf ficc onditions and ope rate the
equipment wit hthe vehicle stationar y. Yo
um usto bse rvet he legal requirements fort he
countr yinwhich youa recur rentl yd riving when
ope rating them ultimedia sy stem.
Mobile phone functions can be used wit hAndroid
Au tousin gthe Android operating sy stem on the
multimedia sy stem. It is operated using the
to uchsc reen or thev oice-operated control sys‐
te m. Youc an activat ethe voice-opera tedc ontrol
sy stem bypressing and holding the£ button
on them ultifunction steering wheel.
When using Android Autovia thev oice-opera ted
control sy stem, them ultimedia sy stem can still
be opera tedv iatheV oice Control Sy stem
(/ page174). Onl
yone mobile phone at atime can be connec‐
te dv ia Android Auto to them ultimedia sy stem.
This also applies totwop hone mode.
The availabilit yofAndroid Au toand Android Auto
apps ma yvarya ccording tothec ount ry.
The service pr ovider is responsible fort his appli‐
cation and thes ervices and content connected to
it.
Information on Android Auto
While using Android Auto,v arious func tions of
th em ultimedia sy stem, fore xamp lethem edia
source Blue tooth®
audio, ar enotavailable.
On lyone routeg uidance can be activ eatatime.
If ro uteg uidance is activ eonthe multimedia sys‐
te m, it is closed when routeg uidance is star ted
on them obile phone.
Connecting amobile phone via Android Auto
Requ irements:
R The mobile phone supports Android Auto
from Android 5.0.
R The Android Autoapp is ins talled on the
mobil ephone.
R In order touse thet elephone functions, the
mobil ephone mus tbeconnected tothem ul‐
timedia sy stem via Blue tooth®
(/ pag e231).
If th er ew as no prior Interne tconnection, this
is es tablished wit hthe use of them obile
phone wit hAndroid Auto.
R The mobile phone is connected tothem ulti‐
media sy stem via theU SB port 00C2using a
suitable cable (/ page249).
R Thereis an In tern et connection fort he full
ra ng eoff unctions forA ndroid Auto.
Multimedia sy stem:
4 © 5
Mercedes PRO &Apps
5 Smartphone 5
Android Auto
5 Star tAndroid Auto #
Alternative: If Android Autois activ e(e.g.
when music is being pla yedort he navigation
sy stem is being used), youc an call up the
applicatio nusingthe |, zor002B
buttons (/ page190).
% The
firs ta ctivatio nofA ndroidAutoont he
multimedia sy stem mus tbecarried out when
th ev ehicle is stationar yfor saf etyr easons. 240
MBUX multimedia sy stem