2019 MERCEDES-BENZ SPRINTER service

Displa
ymessages Int
roduction Fu
nction of displa ymessages
The displa ymessages appear on them ultifunc‐
tion displa y.
The displa ymessages wit hgraphic displa yscan
be displa yedins implified form at in theo perating
instruction sand ma ydeviat ef romt he displa yon
th em ultifunction displa y.The multifunction dis‐
pla yshows high-priority displa ymessages in red.
In addition, awarning tone sounds fors pecific
displa ymessa ges.
Ac tina ccordance wi th thedispla ymessages and
compl ywitht he additional instructions in this
operatin ginstructions.
In addition ,symbols ar eshown fors ome display
messa ges:
0091 Fu
rther information
0061 Hiding displa
ymessages
Yo uc an use thel eft-hand Touc hC ontrol toselect
between thes ymbols byswiping tothel eftor
ri ght. Pressing 0091displa ysfur ther information on
them ultifunction displa y.Pressing 0061hides
th ed ispla ymessage.
Yo uc an hide lo w-priority displa ymessages by
pressing the¤ button or wit hthe left-hand
To uc hC ontrol. The displ aymessages ar esaved in
th em essag ememor y.
Re ctify thec ause of adispla ymessag easq uickly
as possible.
Yo uc anno thide high-priority displ aymessages.
The multifunction displa ywills ho wt hese display
messages until their causes ha vebeen rectified.
Calling up sa vedd ispl aymessages
On-boa rdcompu ter:
4 Service 5
1M essage
If th er ea reno displa ymessages, No Messages
appear sonthe multifunction displa y. #
Brows ethrough thed ispla ymessages by
swiping upwards or down wardsonl eft-hand
To uc hC ontrol. #
Exiting them essag ememor y:press the
0038 button. Saf
etys ystems Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
0075
Left Side Curtain Airbag
Malfunction Service
Required (exa mp le) *T
he windo wcurtain airbag in question is malfunctioning . &
WARNING Risk of inju ryor fata linjur ydue tomalfunctions
in thew indo wairbag
If th ew indo wairbag is malfunctioning, it might be triggered
unintentionally or might no tbetriggered at all in thee vent of an
accident wi thhigh deceleration. #
Have thew indo wairbag checkeda nd repaired immediately
at aq ualified specialis tworks hop. #
Visit aq ualified specialis tworks hop immediately.
0075 Front Left Malfunction
Service Required (exa m‐
ple) *T
herestra int sy stem in question is malfunctioning . &
WARNING Risk of inju rydue tomalfunctions in ther estraint
sy stem
If th er estraint sy stem is malfunctioning, restra int sy stem com‐
ponents ma ybetriggered unintentionall yormaynotd eplo yas
intended during an accident .This ma yaffect theE mer gency Ten‐
sioning Device sorairbags, fore xamp le. #
Have ther estraint sy stem checkeda nd repaired immedi‐
atel yataq ualified specialis tworks hop. Displa
ymessages and warning and indicator lamps 339

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
De tection of arestraint sy stem malfunction:
R The 0075 restra int sy stem warning lam pdoes no tlight up when
th ei gnition is switched on.
R The 0075 restra int sy stem warning lam plight supc ontinuously
or repeatedl yduring ajourne y. #
Visit aq ualified specialis tworks hop immediately.
0075 SRS Malfunction Service
Required *T
herestra int sy stem is malfunctioning . &
WARNING Risk of inju rydue tomalfunctions in ther estraint
sy stem
If th er estraint sy stem is malfunctioning, restra int sy stem com‐
ponents ma ybetriggered unintentionall yormaynotd eplo yas
intended during an accident .This ma yaffect theE mer gency Ten‐
sioning Device sorairbags, fore xamp le. #
Have ther estraint sy stem checkeda nd repaired immedi‐
atel yataq ualified specialis tworks hop. De
tection of arestraint sy stem malfunction:
R The 0075 restra int sy stem warning lam pdoes no tlight up when
th ei gnition is switched on.
R The 0075 restra int sy stem warning lam plight supc ontinuously
or repeatedl yduring ajourne y. #
Visit aq ualified specialis tworks hop immediately.
0024 Parking Brake Inopera-
tive *A
malfunction has occur redint he sy stem, thep arking brak eisinop‐
erative. &
WARNING Risk of an accident du etoabrake system mal‐
function
If th eb rake system is malfunctioning, braking characteristics
ma ybei mpaired. #
Driv eonc arefull y. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Park thev ehicle on alevel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have theb rake system checkedataq ualified specialis twork‐
shop immediatel y.
0024 Incline Too Steep See
Operator's Manual *T
he on-boar delectrical sy stem voltag eisl oworam alfunction has
occur redint he sy stem; theh olding forc em aynotbes ufficient for
th ei ncline. 340
Displaymessa gesa nd warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop in asafel ocation immediately. #
Shif tthe transmission toposition 005D. #
Consult aqualified specialis tworks hop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou ar eabout toexitth ev ehicle while it is ready tostart. #
When youe xit thev ehicle, switc hoffthei gnition and take the
ke yw ithy ou. #
Ifyo udon otexitth ev ehicle, switc hoffthee lectrical consum‐
ers, e.g. thes eat heating. Otherwise, the1 2‑Volt‑batter ymay
discha rgea nd thev ehicle can only be star tedu sing aboos ter
batter y(jum pstart).
Servic eRequire dDoN ot
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. #
Ifth et ransmission is in position 005B,visitaqualified specialist
wo rkshop, without changing thet ransmission position. #
Fora llot her transmission positions, par kthe vehicle in asafe
location. #
Infor maq ualified specialis tworks hop or theb reakdown service.
Only Shift to 'P' when
Vehicle is Stationary *
The transmission can onl ybebrought int oposition 005Difth ev ehicle
is at astandstill.
NP ermanently Active
Risk of Rollin gAway *W
hile thev ehicle is rolling or driving ,the transmission wasshifted
to position 005C. #
Tostop, press theb rake pedal and, when thev ehicle is at a
st andstill ,shif tthe transmission toposition 005D. #
Tocontinu edriving, shi ftthet ransmission toposition 005Bor005E.
Driver's Door Open &
Transmission Not in P
Risk of Vehicle Rolling
Away *T
he driver's door is no tfull yc losed and thet ransmission is in posi‐
tion 005E,005Cor005B. #
When parking thev ehicle, shif tthe transmission toposition 005D.
Apply Brak etoShift
from 'P' *Y
ou ha vetrie dtos hifttoa differe nt transmissio nposition from posi‐
tion 005D. #
Press theb rake pedal. Vehicle locatin
ghas
been activated. Details:
see manual or associ-
ated mobile app. or
vehicle locatin gactiva-
ted –see manual or
mobile app. *T
hevehicle features activated services from Mercedes PRO.
Locatin gthe vehicle ma ybepossible as par tofMercedes PR Ocon‐
nect. #
Chec kthe status of thea ctivated services at http://
mercedes.pro. #
Ask thev ehicle owner fort he de tails. Displa
ymessages and warning and indicator lamps 357

1,
2, 3. ..
3-zone automatic climat econtrol
(control panel) ....................................... .96
12 Vs ocket
see Soc ket(12 V)
11 5Vs ocket
see Soc ket(11 5V)
360° Camera ........................................ 15 0
Car e................................................. .274
Fu nctio n........................................... 15 0
Selecting aview. .............................. 15 2
Switching au tomatic operation
on/of f(rear vie wcamera) ............... .152 A
ABS (Anti-lo ckBrakin gSystem) .......... 13 8
Ac celeration
see Usin gkickdown
Ac cess data
Setting (Blue tooth®
). ........................ 24 2
Ac oustic locking verification signal
Ac tivating/deactivating ...................... 43
Ac tiv eB rake Assi st.............................. 14 0
Fu nction/no tes. ............................... 14 0
Setting .............................................. 14 2
Ac tiv eD ista nce Assis tDISTR ON IC ..... 14 4
Callin gupas peed........................... .145
Fu nctio n........................................... 14 4
Increasing/decreasing speed ........... 14 5
Re quirements .................................. .145
St eering wheel buttons ..................... 14 5
St oring aspeed ................................ 14 5
Switching off/deacti vating ............... 14 5
Switching on/activating ................... 14 5
Sy stem limitations ............................1 44
Ac tiv eL aneK eeping Assist .................158
Fu nctio n........................................... 15 8
Sy stem limitations ............................1 58
Tr ailer operatio n............................... 15 8
Ac tiv eP arking Assist
Maneuvering assis tance ................... 15 2
Ad aptiv ecruise control
see ActiveD ista nce Assi stDISTRONIC
Ad aptiv eHighbeam Assist
Fu nctio n............................................. 82
Switching on/o ff................................ 82
Ad d-on equipment .................................. 20
Ad d-on equipment guidelines ............... 20Ad
ditional tur nsignal light (all-
wheel driv evehicles) ............................. 86
Ad diti ve ................................................. 329
DEF .......................................... 128, 328
Engine oi l......................................... 329
Ad diti ves
Fu el .................................................. 326
Ad diti ves( DEF)
see DEF
Ad diti ves( engine oil)
see Additive
Ad diti ves( fuel)
see Fuel
Ad dres sbook
see Contacts
AD R(wo rkings peed control)
Ad justing .......................................... 15 9
Fu nctio n........................................... 15 9
Switching on/of f.............................. 15 9
Af ter-sales service center
see ASS YSTP LUS
Air bag Reduced pr otection ............................34
Air nozzles see Air vents
Ai rv ents .......................................... 99, 100
adjustin g(front) .................................. 99
Ad justing (roof) ................................. 100
Re ar passenger compartment .......... 100
Airbag ...................................................... 33
Ac tivation ........................................... 30
Fr ont airbag (driver ,fro nt
passenger) ......................................... 33
Ins tallation locations .......................... 33
Overvie w........................................... .33
Pr otection ...........................................33
Sid eairba g. ........................................ 33
Wi ndo wcurtain airbag ........................ 33
Alar msystem
see ATA (Anti-Thef tAlarms ystem)
Alertness assistant see ATTENTION ASSIST
All-wheel drive Engaging ...........................................1 19
Engaging/disen gaging ......................1 20
LO Wr ang e........................................ 12 0
No tes. ............................................... 11 9
Alternativ eroute
see Route Index
369

Android
Auto ......................................... 24 0
Connecting amobile phon e............. .240
Ending ............................................... 241
No te ................................................. 24 0
Overvie w.......................................... 24 0
Sound settings .................................. 241
Tr ans ferred vehicle dat a.................... 241
Android Auto™
Control usin gthe applicationb ut‐
to ns .................................................. 241
Animals Pets in thev ehicle ...............................41
Anti-loc kbraking sy stem
see AB S(Anti-loc kBrakin gS ystem)
Anti-skid chains
see Sno wchains
Anti-thef tAlarms ystem
see ATA( Anti -Thef tAlarms ystem)
Anti-thef tprotection
Immobilizer ........................................ 56
Anti- theftp rotection
see ATA( Anti -Thef tAlarms ystem)
Apple CarPlay™ .................................... 239
Connecting an iPhone ®
.................... 239
Control using thea pplication but‐
to ns .................................................. 24 0
Ending .............................................. 24 0
No tes. .............................................. 239
Overvie w.......................................... 239
Sound settings ................................. 239
Tr ans ferred vehicle dat a.................... 241
Asht rays
In thew indshield stowagec om‐
partment ............................................ 75
ASR (accele ratio ns kidc ontrol) .......... 13 8
Assistance graphic (on-boar dcom‐
puter) ..................................................... 16 9
ASS YSTP LUS ........................................ 264
Batter ydisconnectio nperiods .. ....... 264
Displaying thes ervice due dat e.......2 64
Fu nction/no tes. ............................... 264
Re gular maintenance work ............... 264
Specia lservice requirements .......... .264
ATA (Anti-Thef tAlarms ystem) .............. 57
Ac tivating/deactivating thei nterior
motion sensor .................................... 58
Fu nctio n............................................. 57
Interior motion sensor function .......... 58
St opping thea larm. ............................ 57
Switching thet ow -awa ya larm
on/of f............................................... .58To
w- aw ay alar mfunction .................... 57
At tachments .......................................... .20
AT TENTION ASSI ST....................... 152, 15 3
Fu nctio n........................................... 15 2
Setting .............................................. 15 3
Sy stem limitations ............................1 52
Au thorized workshop
see Qualified specialis tworks hop
Au tomatic distanc econtrol
se eA ctiv eDista nce Assi stDISTRONIC
Au tomatic drivin glights ....................... .80
Au tomatic transmission
DIRECT SELEC Tleve r........................ 11 6
Engaging driv eposit ion. .................... 11 8
Engaging neutral ............................... 11 7
Engaging reve rseg ear ....................... 11 7
Kickdown .......................................... 11 9
Re stricting thes hiftrang e................. 11 8
Selecting pa rkposition .....................1 17
Tr ansmission position displa y........... 11 6
Tr ansmission position s..................... .116
Au xiliar yheating ..................................1 00
Fu nctio n........................................... 100
Axle load .............................................. .323 B
Bac ksupport
see Lumbar suppor t(4-w ay)
BA S(Brak eAssis tSystem) .................. 13 8
Battery Charging ........................................... 281
Charging avehicle batter y................2 81
Disconnecting thea uxiliar ybattery
in thee ngine compartmen t.............. 286
Disconnecting thes tarter batter y.... 284
Jump -sta rting (vehicle )..................... .281
Ke y. .................................................... 43
No tes( vehicle) ................................. 280
Re moving or ins talling thes tarter
batter y............................................. 285
St arterb atter y................................. 283
Batter ymain switch
No tes. ............................................... 11 5
Switching thep owe rsupp lyon/of f... 11 5
Belt see Sea tbelt
Blind Spo tAssist .................................. 15 5
Ac tivating/deactivating .................... 15 6
Fu nctio n........................................... 15 5
Re ar Cross Traf ficA lert. ................... 15 6
Sy stem limitations ............................1 5537 0
Index

00CE
Currentl yU navailable Cam‐
er aD irty .......................................... .345
Curr ently Un available Radar Sen‐
sor sD irty .........................................3 46
0025Cu rrently Un available See
Operator' sManual .......................... .344
00E5 Currentl yU navailable See
Opera tor's Manual ........................... 343
00AFDon't Forget Your Key .............. 354
Driver' sDoorO pen&T ransmission
No tinPR isk ofVehicle Rolling
Aw ay ................................................. 357
00B3Engine Oil Le velC ann otBe
Measured ........................................ .348
00B2 Engine Oil Le velL ow Stop
Ve hicle Turn Engine Off .................... 349
00B2Engine Oi lPressur eStop
Switc hOffEngine ............................. 348
00B2 EngineO ilRe duce Oil Le vel.....3 49
0075Fr ont LeftMalfunction
Service Required (e xample).............. 339
00D4Fu el LevelL ow ........................ .348
0024Incline TooS teep See Opera‐
to r's Manual .................................... .340
003BInope rativ eB atter yLow ........... 355
003B Inoperati veRefuel Vehicle .......3 55
0025 Inoperativ eSee Operator's
Manual ............................................. 344
00E5Inope rativ eS ee Operator's
Manual ............................................ .343
007A Inoperativ eSee Operator's
Manual ............................................. 343
003BInope rativ eS ee Operator ’s
Manual ............................................. 355
00AFKe yNotDe tected (red dis‐
pl ay messa ge).................................. 354
00AFKe yNotDe tected (whit edis‐
pl ay messa ge).................................. 354
0075Lef tSide Cur tain Airbag Mal‐
function Service Required (e xam‐
ple) .................................................. .339
0049Malfunction See Operator ’s
Manual ............................................. 359 00CB
Maximum Speed Exceeded ..... 345
NP ermanentl yActiv eRiskofR oll‐
ing Away ........................................... 357
00AF ObtainaNewKey .................... 355
00B2 Off.......................................... .345
00D9 Off.......................................... .346
Onl yShiftto' P' when Vehicle is
St ationary ........................................ .357
0024 Parking Brak eInoperative ........ 340
0024Pa rking Brak eSee Opera tor's
Manual .............................................. 341
00AFPlace theK eyintheM arked
Space See Ope rator's Manual .......... 354
0077Please Cor rect Tire Pressure ....354
Ra dar Sensor sDirty See Opera‐
to r's Manual ..................................... 342
00E2 Refill Ad ditiv eEmer gency
Op.: XXX mphS ee Operator's Man‐
ual ....................................................3 52
00E2 Refill Ad ditiv eSee Operator's
Manual .............................................. 351
00E2 Refill Ad ditiv eStartsu ntil
Emerg. Op. :XXX See Operator's
Manual .............................................. 351
Re generation no tpossible ................ 351
009E Replace Air Filter .....................3 48
00AFRe placeKeyB atte ry ................. 354
Re versing No tPossible Service
Re quired .......................................... .356
003D See Operator's Manual ........... 350
Service Required Do No tShift
Gear sVisit Dealer ........................... .357
Shif tto' P' or 'N' toStartE ngine ...... 356
SO SN OTREADY .............................. 342
0075 SRS Malfunction Service
Re quired .......................................... .340
00CC Steering Malfunction
Incre ased Ph ysical Ef fort See
Ope rator's Manual ........................... 356
00CC Steering Malfunction Stop
Immediatel ySee Operator's Man‐
ual ....................................................3 56 Index
375

Gross mass
........................................... 323 H
Handbrak e(electrical)
see Electric parking brake
Handbrak e(manual)
see Manua lparking brake
Handling control sy stem
see ESP ®
(Elect ronic Stabilit yProgram)
Hazar dwarnin glights ............................ 81
Switching on/of f................................ 81
Hazardous substances Information ......................................... 22
Head restra int
Ad justing mechanically ....................... 71
Headliner (care) .................................... 276
Heating sy stem (control panel) .............94
High beam ............................................... 81
Ac tivating/deactivating ...................... 81
Ad aptiv eHighbeam Assis t................. .82
Changin gbulbs .................................. 85
High-bea mflasher .................................. 81
Hill star ta ssi st ..................................... 14 6
HOLD function ...................................... 14 6
Home screen (media display) ..............188
Hot-water auxiliar yheater .................. .101
Fu nctio n........................................... 101
Problems .......................................... 102
switching on/of fwitht he button ...... 101
Switching on/of fwitht he on-
boar dcomputer ................................ 102
Hotspot Setting up (Wi-Fi) .............................. 201
Hydroplaning ......................................... 11 0I
Identification pla te
Engine .............................................. 323
Re frigerant ....................................... 333
Ve hicle ............................................. 323
Ignition key
see Key
Immobilizer ............................................ .56
Implie dwarra nty (vehicle) .................... 25
Indicator ................................................. .81
Ac tivating/deactivating ...................... 81
Changin gbulbs (front) ........................ 85 Changin
gbulbs (rear) (Cargo Van
and Passenger Van) ............................ 87
Changin gbulbs (rear) (chassis) .......... 88
Installations ............................................ 20
Instrument Display Function/no tes. ............................... 16 6
Overvie w...................................... 7, 16 6
Setting thel ighting ........................... 16 9
Instrument Display see Warning/indicator lamp
Instrument lighting ..............................16 9
Intelligent ligh tsystem
Ad aptiv eHighbeam Assis t................. .82
Cornering light .................................... 81
Interior lamps (rear compa rtment)
(replacin gthe light bulbs) ..................... 89
In te rior lighting
Cargo compartment .......................... .84
Re ar compartment ............................ .84
Setting ................................................ 83
Switch-of fdelay tim e.......................... 84
Interior motion sensor Functio n............................................. 58
Switching on/o ff................................ 58
In te rior roof car rier sy stem ................ .261
Intermediat edestination
Calculating arout ew ithi ntermedi‐
at ed estinations ................................ 214
Entering ............................................ 214
Modifying .......................................... 214
St artin gana utomatic gass tation
sear ch............................................... 215
St artin gthe automatic service sta‐
tio ns ear ch ........................................ 215
Internet Callin gupaw eb page..................... .244
Closin gthe br owser .......................... 24 6
Del eting abookmar k....................... .245
Deleting his tory ................................ 24 5
Managing bookmar ks....................... 24 5
Interne tconnection
Au tomatic disconnection .................. 24 3
Cancelin gpermission (mobile
phone) .............................................. 24 3
Communicatio nmodule function ...... 24 2
Connection status ............................ 24 4
Disconnectio nfollowing Inactivity .... 24 3
Displ aying thec onnection status .... .244
Es tablishing ...................................... 24 3
Es tablishing automaticall y............... .243
Information ....................................... 241 Index
37 9

Menu (on-boar
dcomputer)
Assis tance graphi c........................... 16 9
Media ............................................... 172
Na vigation ......................................... 171
Overvie w...........................................1 67
Ra dio ................................................ 172
Service ............................................. 16 9
Settings ............................................ 173
Te lephon e......................................... 172
Tr ip .................................................. .170
Mercedes PRO Informatio n....................................... 185
Mercede sPRO connect
Ac cident mana gement ...................... 186
Callin gthe Cus tomer Center ............ 185
Information ....................................... 185
Making acall via theo verhead con‐
trol panel .......................................... 185
Ro adside Assis tance cal lvia the
Ro adside Assis tance button ............. 185
Tr ans ferred dat a...............................1 86
Mercedes-Benz emer gency call sys‐
tem
Information on dat aprocessing ........ 279
Messag e(multifunction display)
see Displa ymessa ge
Messag ememory ................................. 339
Messages .............................................. 237
Calling amessa gesender ................. 238
Composing ....................................... 238
Configuring thed ispla yedt ext
messa ges. ........................................ 237
Deleting ............................................ 238
Fo rw ardin g....................................... 238
Overvi ew.......................................... 237
Re adin g........................................... .237
Re plying ...........................................2 38
Sending ............................................ 238
Using anumber/URL ....................... 238
Using temp lates .............................. .238
Vo ice command s(Vo ice Cont rol
Sy stem) ............................................ 183
Mir rors
Ad justing thei nside rearvie wmirro r. .. 92
Mir rors
see Outside mir rors
Mobile phone ........................................ 322
Canceling permission forI nternet
connection ....................................... 24 3
Fr equencies ...................................... 322
Tr ansmission output (maximum )......3 22
Wi reless chargin g............................... 79 Mobile phone
seeA ndroid Auto
see Apple CarPlay™
see Mobile phone
see Telephone
Mobile phone voice recognition
St artin g........................................... .233
St opping ...........................................2 33
Model series ......................................... 323
Mounting aload .............................. 73,257
Mult iPurpose Vehicl e(MPV) ................. 25
Multifunction displa y(on-board
comp uter) ............................................. 16 8
Multifunction steering wheel
But tono verview. ............................... 167
Multifunction steering wheel
see Steering wheel
Multimedia sy stem
Ad justs thev olume ........................... 191
Con figuring displa ysettings .............1 99
Entering character s......................... .197
Main functions ..................................1 90
Re storing thef actor ysettings .......... 204
Switching thes ound on or of f........... 191
Multimedia sy stem
see Displa y(multimedia sy stem)
see MBUX multimedia sy stem (o verview)
see Touc hC ontrol N
Na vigation
Menu (on-boar dcomputer) ............... 171
Overvie w.......................................... 206
Showing/hiding them enu ................2 05
Switching on ................................... .205
Up dating them ap dat a..................... 227
Vo ice command s(Vo ice Cont rol
Sy stem) ............................................ 17 7
Na vigation
see Destination
see Destination entry
see Route
see Routeg uidance
see Traf fici nformation
Na vigation announcements
Ac tivating/deactivating .................... 219
Ad justing thev olume ........................ 220
Re peating .........................................2 20
Switching audio fadeout on/of f....... 220
Na vigation instructions (on-board
computer) ..............................................1 71382
Index