2019 MERCEDES-BENZ GLS SUV door lock

Display messages
Possible causes/consequences and
0050
0050Solutions 0066 The hood is open.
G WARNING
The open hood may block your view when the vehicle is in motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 158).
X Close the hood. 0051 At least one door is open.
A warning tone also sounds.
X Close all the doors. 006F
2nd Seat Row, Left 2nd Seat Row, Left
Not Locked Not Locked
or2nd
2nd
Seat
Seat Row,
Row,Right
Right Not
Not
Locked
Locked The second row of seats is not engaged on the left-hand or right-hand
side.
X Fold back the second row of seats until it engages. 006F
3rd Seat Row, Left 3rd Seat Row, Left
Not Locked Not Locked
or3rd
3rd
Seat
Seat Row,
Row,Right
Right Not
Not
Locked
Locked The third row of seats is not engaged on the left-hand or right-hand
side.
X Fold back the third row of seats until it engages. 00CC
Power Steering Mal‐ Power Steering Mal‐
function See Opera‐ function See Opera‐
tor's Manual tor's Manual The power steering is malfunctioning.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
If you are able to steer safely:
X Drive on carefully.
X Visit a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. Phone No Service Phone No Service Your vehicle is outside the network provider's transmitter/receiver
range.
X Wait until the mobile phone operational readiness symbol appears
in the multifunction display. 272
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
0050
0050Solutions 00B2
Check Washer Fluid Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Add washer fluid (Y page 324). Wiper Malfunction‐
Wiper Malfunction‐
ing ing The windshield wipers are malfunctioning.
X Visit a qualified specialist workshop. Hazard Warning
Hazard Warning
Flashers Malfunc‐ Flashers Malfunc‐
tioning tioning The hazard warning lamps are faulty.
X Visit a qualified specialist workshop. SmartKey
Display messages
Possible causes/consequences and
0050
0050Solutions 00AF
Key Key
Does
Does Not
NotBelong
Belong
to Vehicle
to Vehicle You have put the wrong SmartKey in the ignition lock.
X Use the correct SmartKey. 00AF
Take Your Key from Take Your Key from
Ignition Ignition The SmartKey is in the ignition lock.
A warning tone also sounds.
X Remove the SmartKey. 00AF
Obtain a New Key Obtain a New Key The SmartKey needs to be replaced.
X Visit a qualified specialist workshop. 00AF
Replace Key Battery Replace Key Battery The SmartKey battery is discharged.
X Change the battery (Y page 80).00AF
Don't Forget Your Don't Forget Your
Key Key The SmartKey is not in the ignition lock. You have opened the driver's
door with the engine switched off.
A warning tone also sounds.
This display message is displayed for a maximum of 60 seconds and is
simply a reminder.
X Take the SmartKey with you when you leave the vehicle. 00AF
Key Not Detected Key Not Detected
(white display message) The SmartKey is currently undetected.
X Change the location of the SmartKey in the vehicle.
If the SmartKey still cannot be detected:
X Operate the vehicle with the SmartKey in the ignition lock. Display
messages
273On-board computer and displays Z

Stowage areas
Loading guidelines
G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
DANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the tail- gate is open while the engine is running, espe-cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open. G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of burns.
Always be particularly careful and supervise
children closely around the exhaust pipe and
the exhaust pipe trims. Allow these compo-
nents to cool down before touching them.
The gross vehicle weight (GVW) is the vehicle
weight including fuel, vehicle tool kit, spare
wheel, installed accessories, vehicle occupants and luggage/cargo.
Do not exceed the load limit or permitted grossvehicle weight rating (GVWR) for your vehicle.
The gross load limit and the GVWR are specified
on the vehicle identification plate on the B-pillar
of the driver's door (Y page 362).
The load must also be distributed so that the
weight on each axle never exceeds the gross
axle weight rating (GAWR) for the front and rear axles. The specifications for GVWR and GAWR
are on the vehicle identification plate on the B-
pillar of the driver's door (Y
page 362).
Observe the notes on loading the vehicle
(Y page 362).
The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle. For this reason, you should
observe the following notes when transporting a
load:
R Never exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
R The cargo compartment is the preferred place
to carry objects.
R Position heavy loads as far forward as possi-
ble and as low down in the cargo compart-
ment as possible.
R The load must not protrude above the upper
edge of the seat backrests.
R Always place the load against the rear or front
seat backrests. Make sure that the seat
backrests are securely locked into place.
R Always place the load behind unoccupied
seats if possible.
R Use the cargo tie-down rings and the parcel
nets to transport loads and luggage.
R Use cargo tie-down rings and fastening mate-
rials appropriate for the weight and size of the load.
R Secure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges for
protection. Stowage spaces
Important safety notes G
WARNING
If you transport objects in the vehicle interior and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction. Stowage areas
295Stowage and features
Z

!
Only use the cup holders for containers of
the right size and which have lids. The drinks
could otherwise spill.
! Do not expose drinks bottles in the cup
holder in the center console to continuous,
strong and direct sunlight. The passenger
compartment in the area of the center con-
sole can otherwise be damaged by the con-
centrated and reflected sunlight.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder (Y page 304).
Otherwise, the KEYLESS-GO key will not be rec-
ognized.
The stowage compartments in the doors provide
space for bottles with a capacity of up to
34 fl. oz. (1.0 l).
The bottles are not secured or prevented from
tipping over. Therefore, do not place any open
drink containers in the stowage compartments.
Cup holder in the front center console 0043
Cup holder
0044 Cover
X To open: slide cover 0044to its foremost posi-
tion.
X To close: pull cover 0044back as far as it will go.
You can remove the cup holder's rubber mat for
cleaning. Clean with clear, lukewarm water only. Temperature-controlled cup holder in
the front-compartment center console 0043
Cup holder
0044 Residual heat indicator lamp
0087 Switch
The temperature-controlled cup holder can be
used to keep cold drinks cool and warm drinks
warm.
X Turn the SmartKey to position 0048in the igni-
tion lock.
X To switch on the cooling function: press
and hold button 0087until the blue indicator
lamp on the button lights up.
X To switch on the heating function: press
and hold button 0087until the red indicator
lamp on the button lights up.
X To switch off the function: press and hold
button 0087until the indicator lamp on the but-
ton goes out.
When the heating function is used, the metal
insert of the cup holder is heated. Once a certain
temperature is reached, residual heat indicator
lamp 0044lights up. This means that the metal
insert of the cup holder is hot. For this reason,
you must not reach into the cup holder metal
insert.
Do not use hard or sharp objects to clean the
cup holder. Use only a soft cloth to clean it.
Cup holder in the rear seat armrest !
Do not sit on or support your body weight on
the rear seat armrest when it is folded down,
as you could otherwise damage it. 304
FeaturesStowage and features

If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you have multiple Mercedes-Benz vehicles
with mbrace and active mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote unlocking if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can then be unlocked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately unlocked
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be unlocked
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail- able and a data connection is possible.
X Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800 FOR-MERCEDES (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
X Return to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via:
R the Internet, under the "Owners Online" sec-
tion
R telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing The vehicle remote closing feature can be used
when you have forgotten to lock the vehicle and you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center. The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minute s.After 30 days the vehicle
can no longer be locked remotely.
The vehicle remote closing feature is available if the relevant mobile phone network is available
and a data connection is possible.
X Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800 FOR-MERCEDES (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you switch on the ignition, the Doors Locked
Doors Locked
Remotely Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
R the Internet, under the "Owners Online" sec-
tion
R telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service If your vehicle has been stolen:
X Notify the police.
The police will issue a numbered incident
report.
X Forward this number to the Mercedes-Benz
Customer Assistance Center along with your
PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 second s,mbrace automatically
notifies the Mercedes-Benz Customer Assis-
tance Center.
Vehicle Health Check With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an314
FeaturesStowage and features

Programming
Programming the buttons
Pay attention to the "Important safety notes"
(Y page 316). Garage door remote control
0083is not included
with the integrated garage door opener.
X Turn the SmartKey to position 0048in the igni-
tion lock (Y page 140).
X Select one of buttons 0044to0085 to use to con-
trol the garage door drive.
X To start programming mode: press and
hold one of buttons 0044to0085 on the integrated
garage door opener.
The garage door opener is now in program-
ming mode. After a short time, indicator
lamp 0043lights up yellow.
Indicator lamp 0043lights up yellow as soon as
button 0044,0087or0085 is stored for the first time.
If the selected button has already been pro-
gramed, indicator lamp 0043will only light up
yellow after ten seconds have elapsed.
X Release button 0044,0087or0085. Indicator
lamp 0043flashes yellow.
X To program the remote control: point
garage door remote control 0083towards but-
tons 0044to0085 on the rear-view mirror at a dis-
tance of 2 to 8 in (5 to 20 cm).
X Press and hold button 0084on remote control
0083 until indicator lamp 0043lights up green.
When indicator lamp 0043lights up green: pro-
gramming is finished.
When indicator lamp 0043flashes green: pro-
gramming was successful. The next step is to synchronize the rolling code (Y page 317).
X Release button 0084on remote control 0083for
the garage door drive system.
If indicator lamp 0043lights up red: repeat the
programming procedure for the correspond-
ing button on the rear-view mirror. When doing so, vary the distance between remote
control
0083and the rear-view mirror.
The required distance between remote con-
trol 0083and the integrated garage door opener
depends on the garage door drive system.
Several attempts might be necessary. You
should test every position for at least
25 seconds before trying another position.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(Y page 316).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
door system with the integrated garage door
opener in the rear-view mirror. To do this you will
need to use the programming button on the door
drive control panel. The programming button
may be located in different places depending on the manufacturer. It is usually located on the
door drive unit on the garage ceiling.
Familiarize yourself with the garage door drive
operating instructions, e.g. under "Program-
ming additional remote controls", before carry-
ing out the following steps.
Your vehicle must be within reach of the garage
door or gate opener drive. Make sure that nei-
ther your vehicle nor any persons/objects are
present within the sweep of the door or gate.
X Turn the SmartKey to position 0048in the igni-
tion lock (Y page 140).
X Get out of the vehicle.
X Press the programming button on the door
drive unit.
You now have 30 seconds to initiate the next
step.
X Get into the vehicle.
X Press previously programed button 0044,0087
or 0085 on the integrated garage door opener
repeatedly until the door closes.
The rolling code synchronization is then com- plete.
Notes on programming the remote con-
trol
Canadian radio frequency laws require a "break" (or interruption) of the transmission signals
after broadcasting for a few seconds. Therefore,
these signals may not last long enough for the
integrated garage door opener. The signal is not recognized during programming. Comparable Features
317Stowage and features Z

Opening/closing the garage door
After it has been programmed, the integrated
garage door opener performs the function of the
garage door system remote control. Please also
read the operating instructions for the garage
door system.
X Turn the SmartKey to position 0048in the igni-
tion lock (Y page 140).
X Press either button 0044,0087or0085 which you
have programmed to operate the garage
door.
Garage door system with a fixed code: indi-
cator lamp 0043lights up green.
Garage door system with a rolling code: indi-
cator lamp 0043flashes green.
The transmitter will transmit a signal as long
as the button is pressed. The transmission is
halted after a maximum of ten seconds and
indicator lamp 0043lights up yellow.
X Press button 0044,0087or0085 again if necessary.
Clearing the memory Make sure that you clear the memory of the
integrated garage door opener before selling the vehicle. X
Turn the SmartKey to position 0048in the igni-
tion lock (Y page 140).
X Press and hold buttons 0044and 0085.
Indicator lamp 0043initially lights up yellow and
then green.
X Release buttons 0044and 0085.
The memory of the integrated garage door
opener in the rear-view mirror is cleared. Floormats
G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another. X
Driver's seat/front-passenger seat: slide
the respective seat back.
X Rear seats: slide the corresponding front
seat forwards.
X To install: place the floormat in the footwell.
X Press studs 0043onto retainers 0044.
X To remove: pull the floormat from retain-
ers 0044.
X Remove the floormat. Features
319Stowage and features Z

Driving abroad
An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain further information from any authorized
Mercedes-Benz Center. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
! When cleaning your car, do not use:
R dry, coarse or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces and films with hard
objects, e.g. rings or ice scrapers. Otherwise,
you may scratch or damage the surfaces and films.
! Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a long period of time.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident. After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! Before driving into an automatic car wash,
make sure that it is suitable for the dimen-
sions of the vehicle. In particular, make sure
that:
R there is enough ground clearance between
the vehicle underbody and the guide rails of the automatic car wash.
R the clearance width of the automatic car
wash is sufficient, particularly the width of
the guide rails.
R you enter the automatic car wash straight
and in the center of the guide rails in order
to avoid damaging the tires or wheel rims.
Fold in the exterior mirrors before the vehicle
is washed. The exterior mirrors could other-
wise be damaged.
! When Active Distance Assist DISTRONIC or
the HOLD function is activated, the vehicle
brakes automatically in certain situations.
To avoid damage to the vehicle, deactivate
Active Distance Assist DISTRONIC and the
HOLD function in the following or similar sit-
uations:
R when towing the vehicle
R in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R that the blower of the ventilation/heating
system is switched off (OFF button has
been pressed).
R the windshield wiper switch is at position
005A.
The vehicle may otherwise be damaged.
! In car washes with a towing mechanism,
make sure that the automatic transmission is
in transmission position 005C; otherwise, the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door or 326
CareMaintenance and care