2019 MERCEDES-BENZ GLS SUV door lock

G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 389).
You should preferably place luggage or loads in the cargo compartment. Observe the loading
guidelines (Y page 295).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
You can:
R close the tailgate manually from outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate from inside with the emer-
gency release Tailgate reversing feature
On vehicles with the tailgate remote closing fea- ture, the tailgate is equipped with automatic
obstacle recognition with a reversing feature. If a solid object blocks or restricts the tailgate
when automatically opening or closing, this pro-
cedure is stopped. If the tailgate is stopped dur- ing the closing procedure, it will open again
automatically. The automatic obstacle recogni-
tion with reversing feature is only an aid. It is not
a substitute for your attentiveness when open-
ing and closing the tailgate. G
WARNING
The reversing feature does not respond:
R to soft, light and thin objects, e.g. fingers
R over the last 00C2in (8 mm) of the closing
movement
The reversing feature cannot prevent some-
one from becoming trapped in these situa-
tions in particular. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
R press the 0054button on the SmartKey, or
R pull or press the remote operating switch
on the driver's door or
R press the closing or locking button on the
tailgate or
R pull the handle on the tailgate Opening and closing manually from
outside
Opening X
Press the 0036button on the SmartKey.
X Pull handle 0043and release it.
The tailgate opens automatically. Cargo compartment
85Opening and closing Z

Closing
X
Pull the tailgate down using recess 0043.
X Allow the tailgate to drop into the lock.
X Lock the vehicle if necessary with the 0037
button on the SmartKey or with KEYLESS-GO.
i If a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock. Opening/closing automatically from
the outside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the 0054button on the SmartKey.
R pull or press the remote operating switch
on the driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate G
DANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust gases can enter the vehicle interior if the tail-
gate is open while the engine is running, espe-cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 389).
i Notes on the automatic reversing feature for
the tailgate (Y page 85).
Opening the tailgate automatically You can open the tailgate automatically with the
SmartKey or the handle in the tailgate.
X Press and hold the 0054button on the Smart-
Key until the tailgate opens.
or X When the tailgate is unlocked, pull the tailgate
handle and let it go again immediately.
or
X With the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open.
Closing the tailgate automatically 86
Cargo compartmentOpening and closing

X
To close: press closing button 0043in the tail-
gate.
or X Vehicles with KEYLESS-GO or KEYLESS-GO
starting function: Press and hold the 0054
button on the SmartKey until the tailgate
closes.
You can release the button as soon as the
tailgate starts to close.
or X Pull the tailgate down slightly.
You can release the tailgate as soon as the
tailgate starts to close.
Vehicles with KEYLESS-GO or KEYLESS-GO
starting function: you can close and lock the
tailgate simultaneously.
X Press locking button 0044in the tailgate.
If a KEYLESS-GO key or KEYLESS-GO starting function key is detected outside the vehicle,
the tailgate closes and locks. All the doors
must be shut and the SmartKey located in the vicinity of the tailgate.
i The tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in the
ignition.
If the tailgate touches an object while closing, the closing procedure is interrupted and the
tailgate reopens.
If a KEYLESS-GO key or KEYLESS-GO starting
function key is detected in the cargo com-
partment, the tailgate will not lock. Opening/closing automatically from
inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
dren, during the closing procedure. There is a risk of injury.
Make sure that nobody is in the vicinity of theclosing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re- open the tailgate pull on the remote operating
switch. G
DANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the tail- gate is open while the engine is running, espe-cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 389).
i Notes on the automatic reversing feature for
the tailgate (Y page 85).
Opening and closing X
To open: pull remote operating switch 0043for
the tailgate until the tailgate opens.
X To close: turn the SmartKey to position 0047or
0048 in the ignition lock.
X Press remote operating switch for tailgate 0043
until the tailgate is completely closed.
You can open and close the tailgate from the
driver's seat when the vehicle is stationary and
unlocked. Cargo compartment
87Opening and closing Z

Limiting the opening angle of the tail-
gate
General notes !
Make sure there is sufficient clearance to
open the tailgate fully when setting the open- ing angle. The tailgate could otherwise be
damaged. Ideally, set the opening angle out-
side.
Activating You can limit the opening angle of the tailgate.
This is possible in the top half of its opening
range, up to approximately 4 in (10 cm) before
the stop.
X To open the tailgate: pull the handle on the
tailgate.
X To stop the opening procedure at the
desired position: press the closing button in
the tailgate or pull the handle on the outside
of the tailgate again.
X To save the position: press and hold the
closing button in the tailgate until two short
tones sound.
The opening angle limiter is activated. The
tailgate will now stop in the stored position
when opening.
Deactivating X
Press and hold the closing button in the tail-
gate until you hear a short tone. Tailgate emergency release
General notes !
The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 389).
If the tailgate can no longer be unlocked:
R using the SmartKey, or
R using the remote operating switch in the door
control panel:
Use the emergency release. Opening
X
Take mechanical key 0044out of the SmartKey
(Y page 79).
X Insert mechanical key 0044or a suitable tool,
e.g. a thin screwdriver, into opening 0043in the
paneling and push it in.
The tailgate is released.
X Open the tailgate.
X Insert mechanical key 0044into the SmartKey
(Y page 79). Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. 88
Side windowsOpening and closing

G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window during the closing
process, the side window opens again automat-
ically. However, the automatic reversing feature is only an aid and does not relieve you of the
responsibility of paying attention when closing a side window. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 1/6 in(4 mm) of the closing
movement
R during resetting
R when closing the side window again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch to open the side window again. Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each door for the corresponding side window.
The switches on the driver's door take prece-
dence. 0043
Front left
0044 Front right
0087 Rear right
0085 Rear left
X Turn the SmartKey to position 0047or0048 in the
ignition lock.
X To open manually: press and hold the cor-
responding switch.
X To open fully: press the switch beyond the
pressure point and release it.
Automatic operation is started.
X To close manually: pull the corresponding
switch and hold it.
X To close fully: pull the switch beyond the
pressure point and release it.
Automatic operation is started.
X To interrupt automatic operation: press/
pull the corresponding switch again.
If you press the switch beyond the pressure
point and release, automatic operation is star-
ted in the corresponding direction. You can stop automatic operation by pressing/pulling the
switch again.
You can continue to operate the side windows
after you switch off the engine or remove the
SmartKey. This function is available for up to five
minutes or until the driver's or front-passenger
door is opened.
The side windows cannot be operated from the
rear when the override feature for the side win- dows is activated (Y page 65). Opening and closing the hinged side
windows
The hinged side windows are operated electri-
cally from the from the driver's seat. Side windows
89Opening and closing Z

X
Turn the SmartKey to position 0047or0048 in the
ignition lock.
X To open fully: press switch0043and release it.
X To close fully: pull switch0043and release it.
X To stop the closing procedure: press
switch 0043again.
If the hinged side windows become blocked dur- ing closing, the closing procedure is stopped.
The hinged side windows then open again fully. Convenience opening
General notes Vehicles with KEYLESS-GO or KEYLESS-GO
start function:
you can ventilate the vehicle
before you start driving.
To do this, the SmartKey is used to carry out the
following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the hinged side windows
R open the sliding sunroof or the panorama roof
with power tilt/sliding panel and the roller
sunblinds
R switch on the seat ventilation for the driver's
seat
The convenience opening feature can only be
operated using the SmartKey. The SmartKey
must be close to the vehicle. For vehicles with-
out KEYLESS-GO, the SmartKey must be near
the driver's door handle.
The "convenience opening" feature is also avail-
able when the vehicle is unlocked. Convenience opening X
Vehicles without KEYLESS-GO: point the tip
of the SmartKey at the door handle on the
driver's door.
X Press and hold the 0036button until the side
windows and the sliding sunroof or panorama
roof with power tilt/sliding panel are in the
desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first.
X Press and hold the 0036button again until the
panorama roof with power tilt/sliding panel is in the desired position.
X To interrupt convenience opening: release
the 0036 button. Convenience closing feature
Important safety notes G
WARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
When you lock the vehicle, you can simultane-
ously: R close the side windows
R close the hinged side windows
R close the sliding sunroof or the panorama roof
with power tilt/sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the roller
sunblinds.
Proceed as follows if someone is trapped:
R Release the 0037button to interrupt the clos-
ing procedure.
R Press and hold the 0036button to open. 90
Side windowsOpening and closing

Vehicles with KEYLESS-GO:
R Release the sensor surfaces on the exterior
door handle to interrupt the closing proce-
dure.
R To open, pull the same door handle immedi-
ately and hold it firmly. The side windows and the sliding sunroof will open for as long as the
door handle is held but the door is not
opened.
Notes on the automatic reversing feature for:
R The side window (Y page 89)
R The sliding sunroof (Y page 93)
R The panorama roof with power tilt/sliding
panel (Y page 93)
Using the SmartKey The SmartKey must be close to the vehicle. For
vehicles without KEYLESS-GO, the SmartKey
must be near the driver's door handle.
X Vehicles without KEYLESS-GO: point the tip
of the SmartKey at the door handle on the
driver's door.
X Press and hold the 0037button until the side
windows and the sliding sunroof or the pano-
rama roof with power tilt/sliding panel are
fully closed.
X Make sure that all the side windows and the
sliding sunroof or panorama roof with power
tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
X Press and hold the 0037button again until the
roller sunblinds of the panorama roof with
power tilt/sliding panel close.
X To interrupt convenience closing: release
the 0037 button. Using KEYLESS-GO X
Touch recessed sensor surface 0043on the
door handle until the side windows and the
sliding sunroof or the panorama roof with
power tilt/sliding panel are fully closed.
i Make sure you only touch recessed sensor
surface 0043.
X Make sure that all the side windows and the
sliding sunroof or panorama roof with power
tilt/sliding panel are closed.
X Vehicles with a panorama roof with
power tilt/sliding panel:
touch recessed
sensor surface 0043on the door handle again
until the roller sunblinds of the panorama roof
with power tilt/sliding panel close.
X To interrupt convenience closing: release
recessed sensor surface 0043on the door han-
dle. Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
X Close all the doors.
X Turn the SmartKey to position 0047or0048 in the
ignition lock.
X Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed (Y page 89).
X Hold the switch for an additional second.
If the side window opens again slightly: X Immediately pull the corresponding switch on
the door control panel until the side window is completely closed (Y page 89).
X Hold the switch for an additional second.
X If the respective side window remains closed
after the button is released, then it has been Side windows
91Opening and closing Z

You can stop automatic operation by pressing/
pulling the switch again.
When opening and raising the roof, automatic
operation is only available if the sliding sunroof
is in the closed position.
The sun protection cover automatically opens
along with the sliding sunroof. You can open or
close the sun protection cover manually when
the sliding sunroof is raised or closed.
You can continue to operate the sliding sunroof
after switching off the engine or removing the
SmartKey from the ignition lock. This function is available for up to five minutes or until the driv-
er's or front-passenger door is opened.
Resetting !
If the sliding sunroof still cannot be opened
or closed fully after resetting, contact a quali- fied specialist workshop.
Reset the sliding sunroof if it does not move
smoothly.
X Turn the SmartKey to position 0047or0048 in the
ignition lock.
X Raise the sliding sunroof fully at the rear
(Y page 93).
X Keep the 0056switch pressed for another
second.
X Make sure that the sliding sunroof can be fully
opened and closed again (Y page 93).
X If this is not the case, repeat the steps above. Operating the panorama roof with
power tilt/sliding panel
Opening and closing 0043
To raise
0044 To open
0087 To close/lower
The panorama roof with power tilt/sliding panel can only be opened when the roller sunblind is
open.
X Turn the SmartKey to position 0047or0048 in the
ignition lock.
X Press or pull the 0056switch in the corre-
sponding direction.
If you press/pull the 0056switch beyond the
pressure point, automatic operation is started in the corresponding direction. You can stop auto-
matic operation by pressing/pulling the switch
again.
The automatic raising feature is available only
when the panorama roof with power tilt/sliding panel is closed. Operating the roller sunblinds for the
panorama roof with power tilt/sliding
panel
Important safety notes G
WARNING
Parts of the body could become trapped
between the roller sunblind and frame or slid- ing sunroof during automatic opening or clos-
ing. There is a risk of injury.
When opening or closing, make sure that no
body parts are in the sweep of the roller sun- blind. 94
Sliding sunroofOpening and closing