2019 MERCEDES-BENZ GLE SUV Owner's Manual

Problems with Parking Assist PARKTRONIC
Problem
Possible causes/consequences and
0050
0050Solutions Only the red segments in
the Parking Assist
PARKTRONIC warning
displays are lit. You also
hear a warning tone for
approximately two sec-
onds.
Parking Assist
PARKTRONIC is deacti-
vated after approx-
imately five seconds,
and the indicator lamp in
the Parking Assist
PARKTRONIC button
lights up. Parking Assist PARKTRONIC has malfunctioned and has been deacti-
vated.
X If problems persist, have Parking Assist PARKTRONIC checked at a
qualified specialist workshop. Only the red segments in
the Parking Assist
PARKTRONIC warning
displays are lit. Parking
Assist PARKTRONIC is
deactivated after
approximately five sec-
onds. The Parking Assist PARKTRONIC sensors are dirty or there is inter-
ference.
X Clean the Parking Assist PARKTRONIC sensors (Y page 330).
X Switch the ignition back on. The problem may be caused by an external source of radio or ultra-
sound waves.
X Check to see if Parking Assist PARKTRONIC works at a different
location. Active Parking Assist
General notes Active Parking Assist is an electronic parking aid
with ultrasound. It measures the road on both
sides of the vehicle. A parking symbol indicates a suitable parking space. Active steering inter-
vention and brake application can assist you
during parking. Parking Assist PARKTRONIC is
also available (Y page 188).
Important safety notes Active Parking Assist is merely an aid. It is not a
replacement for your attention to your immedi-
ate surroundings. You are always responsible
for safe maneuvering, parking and exiting a
parking space. Make sure that no persons, ani-
mals or objects are in the path of your vehicle.
When Parking Assist PARKTRONIC is deactiva-
ted, Active Parking Assist is also unavailable. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
cause you to collide with other road users or
objects. There is a risk of an accident.
Pay attention to other road users or objects.
Stop the vehicle if necessary or cancel the
Active Parking Assist parking procedure.
! If they cannot be avoided, drive over obsta-
cles such as curbs slowly and at an obtuse
angle. Otherwise, you may damage the
wheels or tires.
Active Parking Assist may also show parking
spaces that are not suitable for parking, e.g.: R where parking or stopping is prohibited
R in front of driveways or entrances and exits
R on unsuitable surfaces Driving systems
191Driving and parking Z

Parking tips:
R on narrow roads, drive as close to the parking
space as possible
R parking spaces that are littered or overgrown
might be identified or measured incorrectly
R parking spaces that are partially occupied by
trailer drawbars might not be identified as
such or be measured incorrectly
R snowfall or heavy rain may lead to a parking
space being measured inaccurately
R pay attention to the warning messages of
Parking Assist PARKTRONIC during the park-
ing procedure (Y page 188).
R you can intervene in the steering procedure to
correct it at any time. Active Parking Assist
will then be canceled
R when transporting a load which protrudes
from your vehicle, you should not use Active
Parking Assist
R never use Active Parking Assist when snow
chains are installed
R make sure that the tire pressures are always
correct. This has a direct influence on the
parking characteristics of the vehicle
Use Active Parking Assist for parking spaces:
R parallel or at right angles to the direction of
travel
R on straight roads, not bends
R on the same level as the road, e.g. not on the
pavement
Detecting parking spaces Objects located above the detection range of
Active Parking Assist will not be detected when
the parking space is measured. These are not
taken into account when the parking/exiting
procedure is calculated, e.g. overhanging loads,
tail sections or loading ramps of trucks. Active
Parking Assist may therefore guide you into the
parking space too early. G
WARNING
If there are objects above the detection range:
R Active Parking Assist may steer too early
R the vehicle may not stop in front of these
objects
This could cause a collision. There is a risk of
an accident. If objects are located above the detection
range, stop and deactivate Active Parking
Assist.
Further information about the detection range
(Y page 188).
Active Parking Assist does not assist you park-
ing in spaces at right angles to the direction of
travel if:
R two parking spaces are located directly next
to one another
R the parking space is directly next to a low
obstacle such as a low curb
R you park forwards
Active Parking Assist does not assist you park-
ing in spaces that are parallel or at right angles
to the direction of travel if:
R the parking space is on a curb
R the system reads the parking space as being
blocked, for example by foliage or grass pav-
ing blocks
R the area is too small for the vehicle to maneu-
ver into
R the parking space is bordered by an obstacle,
e.g. a tree, a post or a trailer 0043
Detected parking space on the left
0044 Parking symbol
0087 Detected parking space on the right
Active Parking Assist is switched on automati-
cally when driving forwards. The system is
operational up to a speed of approximately
22 mph (35 km/h) . While in operation, the sys-
tem independently locates and measures park-
ing spaces on both sides of the vehicle.
Active Parking Assist will only detect parking
spaces:
R parallel or at right angles to the direction of
travel
R that are parallel to the direction of travel and
at least 59 in (1.5 m) wide192
Driving systemsDriving
and parking

R
that are parallel to the direction of travel and
at least 39.5 in (1.0 m)longer than your vehi-
cle
R that are at right angles to the direction of
travel and at least 39.5 in (1.0 m) wider than
your vehicle
i Note that Active Parking Assist cannot
measure the size of a parking space if it is at
right angles to the direction of travel. You will
need to judge whether your vehicle will fit into the parking space.
When driving at speeds below 19 mph
(30 km/h), you will see parking symbol 0044as a
status indicator in the instrument cluster. When
a parking space has been detected, an arrow
towards the right or the left also appears. By
default, Active Parking Assist only displays park- ing spaces on the front-passenger side. Parking spaces on the driver's side are displayed as
soon as the turn signal on the driver's side is
activated. When parking on the driver's side,
this must remain activated until you confirm the
use of Active Parking Assist by pressing the
0076 button on the multifunction steering
wheel. The system automatically determines
whether the parking space is parallel or at right
angles to the direction of travel.
A parking space is displayed while you are driv- ing past it, and until you are approximately 50 ft
(15 m) away from it.
Parking G
WARNING
If you leave the driver's seat when the vehicle is being braked only by the Active Parking
Assist, it could roll away in the following sit-
uations:
R if there is a malfunction in the system or in
the voltage supply
R if the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with
R if the battery is disconnected
R if the vehicle is accelerated, e.g. by a vehi-
cle occupant
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away. i
If Parking Assist PARKTRONIC detects
obstacles, Active Parking Assist will brake
automatically whilst the vehicle is parking.
You are responsible for braking in good time.
X Stop the vehicle when the parking space sym-
bol shows the desired parking space in the
instrument cluster.
X Shift the transmission to position 005E.
The Start
Start Parking Parking Assist?
Assist?Yes:
Yes:OK
OKNo:
No:
0038 message will appear on the multifunc-
tion display.
X To cancel the procedure: press the0038
button on the multifunction steering wheel or pull away.
or
X To park using Active Parking Assist: press
the 0076 button on the multifunction steering
wheel.
The Parking Parking Assist
Assist Active
ActiveAccelerate
Accelerate
and Brake Observe Surroundings
and Brake Observe Surroundings mes-
sage will appear on the multifunction display.
X Let go of the multifunction steering wheel.
X Back up the vehicle, being ready to brake at all
times. When backing up, drive at a speed
below approximately 6 mph (10 km/h). Oth-
erwise, Active Parking Assist will be canceled.
Active Parking Assist brakes the vehicle to a
standstill when the vehicle approaches the
rear border of the parking space.
Maneuvering may be required in tight parking
spaces.
The Parking Assist Active Select D
Parking Assist Active Select D
Observe Surroundings Observe Surroundings message will appear
on the multifunction display.
X Shift the transmission to position 005Bwhile
the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
The Parking Parking Assist
AssistActive
ActiveAccelerate
Accelerate
and Brake Observe Surroundings
and Brake Observe Surroundings mes-
sage will appear on the multifunction display.
i You will achieve the best results by waiting
for the steering procedure to complete before
pulling away.
X Drive forwards and be ready to brake at all
times.
Active Parking Assist brakes the vehicle to a
standstill.
The Parking Assist Active Select R Parking Assist Active Select R
Observe Surroundings
Observe Surroundings message will appear
on the multifunction display. Driving systems
193Driving and parking Z

As soon as the parking procedure is complete,
the Active Parking Assist Finished
Active Parking Assist Finished mes-
sage will appear on the multifunction display
and you will hear a tone. The vehicle is now
parked. The vehicle is kept stationary without
the driver having to depress the brake pedal.
The braking effect is canceled when you depress the accelerator pedal.
Active Parking Assist no longer supports you
with steering interventions and brake applica-
tions. When Active Parking Assist is finished,
you must steer and brake again yourself. Park-
ing Assist PARKTRONIC is still available.
Parking tips:
R The way your vehicle is positioned in the park-
ing space after parking is dependent on vari-
ous factors. These include the position and
shape of the vehicles parked in front and
behind it and the conditions of the location. It
may be the case that Active Parking Assist
guides you too far into a parking space, or not far enough into it. In some cases, it may also
lead you across or onto the curb. If necessary,
cancel the parking procedure with Active
Parking Assist.
R You can also preselect transmission position
005B. The vehicle redirects and does not drive
as far into the parking space. Should the
transmission change take place too early, the parking procedure will be canceled. A sensi-
ble parking position can no longer be ach-
ieved from this position.
Exiting a parking space In order that Active Parking Assist can support
you when exiting the parking space:
R the border of the parking space must be high
enough at the front and the rear. A curb is too small, for example.
R the border of the parking space must not be
too wide. Your vehicle can be maneuvered
into a position at a maximum of 45° to the
starting position in the parking space.
R a maneuvering distance of at least 3.3 ft
(1.0 m) must be available.
Active Parking Assist can only assist you with
exiting a parking space if you have parked the
vehicle parallel to the direction of travel using
Active Parking Assist.
i If Parking Assist PARKTRONIC detects
obstacles, Active Parking Assist brakes auto-
matically whilst the vehicle is exiting the park- ing space. You are responsible for braking in
good time.
X Start the engine.
X Release the electric parking brake.
X Switch on the turn signal in the direction you
will drive out of the parking space.
X Shift the transmission to position 005Bor005E.
The Start
Start Parking Parking Assist?
Assist?Yes:
Yes:OK
OKNo:
No:
0038 message will appear on the multifunc-
tion display.
X To cancel the procedure: press the0038
button on the multifunction steering wheel or pull away.
or
X To exit a parking space using Active Park-
ing Assist: press the0076button on the mul-
tifunction steering wheel.
The Parking Parking Assist AssistActive
ActiveAccelerate
Accelerate
and Brake Observe Surroundings
and Brake Observe Surroundings mes-
sage will appear on the multifunction display.
X Let go of the multifunction steering wheel.
X Pull away, being ready to brake at all times. Do
not exceed a maximum speed of approx-
imately 6 mph (10 km/h) when exiting a park-
ing space. Otherwise, Active Parking Assist
will be canceled.
X Depending on the message or as required,
shift the transmission to position 005Bor005E
when the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction. The Parking Assist Parking Assist
Active
Active Accelerate
Accelerate and
andBrake
Brake Observe
Observe
Surroundings
Surroundings message will appear on the
multifunction display.
i You will achieve the best results by waiting
for the steering procedure to complete before
pulling away.
If you back up after activation, the steering
wheel is moved to the straight-ahead posi-
tion.
X Drive forwards and back up as prompted by
the Parking Assist PARKTRONIC warning dis-
plays, several times if necessary.
Once you have exited the parking space com-
pletely, the steering wheel is moved to the
straight-ahead position. You will hear a tone and
the Active Parking Assist Finished Active Parking Assist Finished mes-
sage will appear on the multifunction display.
You will then have to steer and merge into traffic
on your own. Parking Assist PARKTRONIC is still
available. You can take over the steering before 194
Driving systemsDriving an
d parking

the vehicle has exited the parking space com-
pletely. This is useful, for example when you
recognize that it is already possible to pull out of
the parking space.
Canceling Active Parking Assist X
Stop the movement of the multifunction
steering wheel or steer yourself.
Active Parking Assist will be canceled at once.
The Active Parking Assist Canceled
Active Parking Assist Canceled
message appears on the multifunction dis-
play.
or X Press the Parking Assist PARKTRONIC button
(Y page 190).
Parking Assist PARKTRONIC is switched off
and Active Parking Assist is immediately can-
celed. The Active Parking Assist Can‐
Active Parking Assist Can‐
celed celed message appears on the multifunction
display.
Active Parking Assist is canceled automatically
if: R the electric parking brake is engaged
R transmission position 005Dis selected
R parking using Active Parking Assist is no lon-
ger possible
R you are driving faster than 6 mph (10 km/h)
R a wheel spins, ESP ®
intervenes or fails. The
00E5 warning lamp lights up in the instrument
cluster
A warning tone sounds. The parking symbol dis-
appears and the multifunction display shows the
Active
Active Parking Parking Assist
AssistCanceled
Canceled message.
When Active Parking Assist is canceled, you
must steer and brake again yourself.
If a system malfunction occurs, the vehicle is
braked to a standstill. To drive on, depress the
accelerator again. Rear view camera
General notes Rear view camera
0043is an optical parking and
maneuvering aid. It shows the area behind your
vehicle with guide lines in the multimedia sys-
tem.
The area behind the vehicle is displayed as a
mirror image, as in the rear view mirror.
i The text shown in the multimedia system
display depends on the language setting. The following are examples of rear view camera
displays in the multimedia system.
Important safety notes The rear view camera is only an aid. It is not a
replacement for your attention to your immedi-
ate surroundings. You are always responsible
for safe maneuvering and parking. Make sure
that there are no persons, animals or objects in
the maneuvering area while maneuvering and
parking in parking spaces.
Under the following circumstances, the rear
view camera will not function, or will function in a limited manner:
R if the trunk lid is open
R if there is heavy rain, snow or fog
R at night or in very dark places
R if the camera is exposed to very bright light
R if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker)
R if there is a sudden change in temperature,
e.g. when driving into a heated garage in win- ter Driving systems
195Driving and parking Z

R
if the camera lens is dirty or obstructed.
Observe the notes on cleaning
(Y page 331)
R if the rear of your vehicle is damaged. In this
event, have the camera position and setting
checked at a qualified specialist workshop
The field of vision and other functions of the rear
view camera may be restricted due to additional
accessories on the rear of the vehicle (e.g.
license plate holder, bicycle rack).
For technical reasons, leaving the standard
height can result in inaccuracies in the guide
lines on vehicles with a height-adjustable chas-
sis.
i The rear view camera is protected from rain-
drops and dust by means of a flap. When the
rear view camera is activated, this flap opens.
The flap closes again when:
R you have finished the maneuvering process
R you switch off the engine
R you open the cargo compartment
Observe the notes on cleaning (Y page 331).
For technical reasons, the flap may remain
open briefly after the rear view camera has
been deactivated.
Activating/deactivating the rear view camera X
To activate: make sure that the SmartKey is
in position 0048in the ignition lock.
X Make sure that the Activation by R gear Activation by R gear
function is selected in the multimedia system (see the Digital Operator's Manual).
X Engage reverse gear.
The rear view camera flap opens. The multi-
media system shows the area behind the vehi-
cle with guide lines.
The image from the rear view camera is avail-
able throughout the maneuvering process.
X To switch the function mode for vehicles
with trailer tow hitch: using the controller,
select symbol 0043for the "Reverse parking"
function or symbol 0044for "Coupling up a
trailer".
The symbol of the selected function is high-
lighted.
To deactivate: the rear view camera deacti-
vates if you shift the transmission to 005Dor after
driving forwards a short distance. Displays in the multimedia system The rear view camera may show a distorted view
of obstacles, show them incorrectly or not at all.
The rear view camera does not show objects in
the following positions:
R very close to the rear bumper
R under the rear bumper
R in the area immediately above the tailgate
handle
! Objects not at ground level may appear to
be further away than they actually are, e.g.:
R the bumper of a parked vehicle
R the drawbar of a trailer
R the ball coupling of a trailer tow hitch
R the rear section of an HGV
R a slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom- most guideline. 0043
Yellow guide line at a distance of approx-
imately 13 ft (4.0 m) from the rear of the
vehicle
0044 White guide line without turning the steering
wheel, vehicle width including the exterior
mirrors (static)
0087 Yellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
0085 Yellow lane marking the course the tires will
take at the current steering wheel angle
(dynamic) 196
Driving systemsDriving and parking

0083
Yellow guide line at a distance of approx-
imately 3 ft (1.0 m) from the rear of the vehi-
cle
0084 Vehicle center axle (marker assistance)
006B Bumper
006C Red guide line at a distance of approximately
12 in (0.30 m) from the rear of the vehicle
The guide lines are shown when the transmis-
sion is in position 005E.
The distance specifications only apply to
objects that are at ground level. 0043
Front warning display
0044 Additional measurement operational readi-
ness indicator for Parking Assist
PARKTRONIC
0087 Rear warning display
Vehicles with Parking Assist PARKTRONIC:
when Parking Assist PARKTRONIC is opera-
tional (Y page 188), additional measurement
operational readiness indicator 0044appears in
the multimedia system. If the Parking Assist
PARKTRONIC warning displays are active or
light up, warning displays 0043and 0087are also
active or light up correspondingly in the multi-
media system. "Reverse parking" function Backing up straight into a parking space
without steering input
0043
White guide line without steering input –
vehicle width including the exterior mirrors
(static)
0044 Yellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
0087 Yellow guide line at a distance of approx-
imately 3 ft (1.0 m) from the rear of the vehi-
cle
0085 Red guide line at a distance of approximately
12 in (0.30 m) from the rear of the vehicle
X Make sure that the rear view camera is
switched on (Y page 196).
The lane and the guide lines are shown.
X With the help of white guide line 0043, check
whether the vehicle will fit into the parking
space.
X Using white guide line 0043as a guide, carefully
back up until you reach the end position.
Red guide line 0085is then at the end of the
parking space. The vehicle is almost parallel
in the parking space. Driving systems
197Driving and parking Z

Reverse perpendicular parking with steer-
ing input 0043
Parking space marking
0044 Yellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
X Drive past the parking space and bring the
vehicle to a standstill.
X Make sure that the rear view camera is
switched on (Y page 196).
The lane and the guide lines are shown.
X While the vehicle is at a standstill, turn the
steering wheel in the direction of the parking
space until yellow guide line 0044reaches park-
ing space marking 0043.
X Maintain the steering input and reverse care-
fully. 0043
Yellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
X Stop the vehicle when it is almost exactly in
front of the parking space.
The white lane should be as close to parallel
with the parking space marking as possible. 0043
White guide line for current steering input
0044 Parking space marking
X Turn the steering wheel to the center position
while the vehicle is stationary. 0043
Red guide line at a distance of approximately
12 in (0.30 m) fromthe rear of the vehicle
0044 White guide line without steering input
0087 End of parking space
X Back up carefully until you have reached the
final position.
Red guide line 0043is then at end of parking
space 0087. The vehicle is almost parallel in the
parking space. 198
Driving systemsDriving an
d parking