2019 MERCEDES-BENZ GLE SUV Owner's Manual

KEYLESS-GO start function
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle (Y page 137). Changing the settings of the locking
system
You can change the settings of the locking sys-
tem. This means that only the driver's door and
the fuel filler flap are unlocked when the vehicle is unlocked. This is useful if you frequently travelalone.
X To change the setting: press and hold down
the 0036 and0037 buttons simultaneously
for about six seconds until the battery indica-
tor lamp flashes twice (Y page 80).
If the setting of the locking system is changed
within the signal range of the vehicle, pressing
the 0037 or0036 button:
R locks or
R unlocks the vehicle
The SmartKey now functions as follows:
X To unlock: press the0036button once.
X To unlock centrally: press the0036button
twice.
X To lock centrally: press the0037button.
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the inner
surface of the door handle on the driver's
door.
X To unlock centrally: touch the inner surface
of the door handle on the front-passenger
door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles
(Y page 78).
X To restore the factory settings: press and
hold down the 0036and0037 buttons simul-
taneously for approximately six seconds until
the battery check lamp flashes twice
(Y page 80). Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey or with KEYLESS-
GO, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(Y page 75).
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked auto-
matically.
X To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key X
Push release catch 0043in the direction of the
arrow and at the same time remove mechan- ical key 0044from the SmartKey.
For further information about:
R Unlocking the driver's door (Y page 84)
R Unlocking the cargo compartment
(Y page 88)
R Locking the vehicle (Y page 84)
Inserting the mechanical key X
Push mechanical key 0044completely into the
SmartKey until it engages and release
catch 0043is back in its basic position. SmartKey
79Opening and closing Z

SmartKey battery
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment. Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. National guide-
lines must be observed during disposal. In Cal-
ifornia, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/index.cfm.
Mercedes-Benz recommends that you have the
batteries replaced at a qualified specialist work- shop. Checking the battery X
Press the 0037or0036 button.
The battery is working properly if battery
check lamp 0043lights up briefly.
The battery is discharged if battery check
lamp 0043does not light up briefly.
X Change the battery (Y page 80).
If the SmartKey battery is checked within the
signal reception range of the vehicle, pressing
the 0037 or0036 button:
R locks or
R unlocks the vehicle
i You can get a battery at any qualified spe-
cialist workshop.
Replacing the battery You require a CR 2025 3 V cell battery.
X Take the mechanical key out of the SmartKey
(Y page 79). X
Press mechanical key 0044into the SmartKey
opening in the direction of the arrow until bat- tery compartment cover 0043opens. Do not
hold battery compartment cover 0043closed
while doing so.
X Remove battery compartment cover 0043.80
SmartKeyOpening and closing

X
Repeatedly tap the SmartKey against your
palm until battery 0087falls out.
X Insert the new battery with the positive ter-
minal facing upwards. Use a lint-free cloth to do so.
X Make sure that the surface of the battery is
free of lint, grease and other contaminants. X
Insert the front tabs of battery compartment
cover 0043into the housing first and then press
to close it.
X Insert mechanical key 0044into the SmartKey
(Y page 79).
X Check the function of all SmartKey buttons on
the vehicle. Problems with the SmartKey
Problem
Possible causes/consequences and
0050 0050Solutions You can no longer lock or
unlock the vehicle using
the SmartKey. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 80) and replace it if necessary
(Y page 80).
If this does not work: X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
mechanical key. There is interference from a powerful source of radio waves.
X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
mechanical key. The SmartKey is faulty.
X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock or
unlock the vehicle using
KEYLESS-GO. KEYLESS-GO was deactivated.
X Reactivate KEYLESS-GO (Y page 78). The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 80) and replace it if necessary
(Y page 80).
If this does not work: X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
mechanical key. SmartKey
81Opening and closing Z

Problem
Possible causes/consequences and
0050
0050Solutions There is interference from a powerful source of radio waves.
X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
mechanical key. KEYLESS-GO is malfunctioning.
X Lock/unlock the vehicle using the remote control function of the
SmartKey.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
mechanical key.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop. The engine cannot be
started using the Smart-
Key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary (Y page 342).
or X Jump-start the vehicle (Y page 343).
or X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 80) and replace it if necessary
(Y page 80).
If this does not work: X Start your vehicle with the SmartKey in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock. You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 82
SmartKeyOpening and closing

Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open the rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 65).
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm (Y page 75). X
Front door: pull door handle 0044.
If the door is locked, locking knob 0043pops up.
The door is unlocked and can be opened.
X Rear door: pull door handle 0044.
If the door is locked, locking knob 0043pops up
and the door unlocks.
X Pull door handle 0044again.
The door can be opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle from the inside. The buttons are located on both frontdoors. X
To unlock: press button 0043.
X To lock: press button 0044.
If the front-passenger door is closed, the vehi-
cle locks.
Meanwhile, the fuel filler flap will not be locked
or unlocked.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked from the
outside.
You can open a front door from inside the vehi-
cle even if it has been locked.
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
R the vehicle was locked using the locking but-
ton for the central locking, or
R if the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked. Doors
83Opening and closing Z

Automatic locking feature
X
To deactivate: press and hold button 0043for
about five seconds until a tone sounds.
X To activate: press and hold button 0044for
about five seconds until a tone sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer.
You can also switch the automatic locking func-
tion on and off using the on-board computer
(Y page 240). Power closing
Power closing pulls the doors and tailgate into
their locks automatically even if they are not
completely closed.
X To power close a door: push the door into
the lock up to the first detent position.
Power closing will pull the door fully closed.
X To power close the tailgate: lightly press
the tailgate downwards.
Power closing will pull the tailgate fully
closed. Unlocking/locking the driver's door
using the mechanical key
i If you want to centrally lock the vehicle using
the mechanical key, begin by pressing the
locking button for the interior locking mech-
anism while the driver's door is open. Then
proceed to lock the driver's door using the
mechanical key. X
Insert the mechanical key into the lock of the
driver's door as far as it will go.
X To unlock: turn the mechanical key counter-
clockwise to position 0047.
X To lock: turn the mechanical key clockwise as
far as it will go to position 0047.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys- tem will be triggered. Switch off the alarm
(Y page 75).
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft alarm
system is not armed. Cargo compartment
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. 84
Cargo compartmentOpening and closing

G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 390).
You should preferably place luggage or loads in the cargo compartment. Observe the loading
guidelines (Y page 295).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
Vehicles without the EASY-PACK tailgate:
the tailgate can be:
R opened and closed manually from outside
R unlocked from inside with the emergency
release
For vehicles with the EASY-PACK tailgate:
you can:
R close the tailgate manually from outside
R open the tailgate automatically from outside
R open and close the tailgate automatically
from inside
R unlock the tailgate from inside with the emer-
gency release
R limit the opening angle of the tailgate Tailgate reversing feature
On vehicles with the tailgate remote closing fea- ture, the tailgate is equipped with automatic
obstacle recognition with a reversing feature. If a solid object blocks or restricts the tailgate
when automatically opening or closing, this pro-
cedure is stopped. If the tailgate is stopped dur- ing the closing procedure, it will open again automatically. The automatic obstacle recogni-
tion with reversing feature is only an aid. It is not
a substitute for your attentiveness when open-
ing and closing the tailgate. G
WARNING
The reversing feature does not respond:
R to soft, light and thin objects, e.g. fingers
R over the last 00C2in (8 mm) of the closing
movement
The reversing feature cannot prevent some-
one from becoming trapped in these situa-
tions in particular. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
R press the 0054button on the SmartKey, or
R pull or press the remote operating switch
on the driver's door or
R press the closing or locking button on the
tailgate or
R pull the handle on the tailgate Opening and closing manually from
outside
Opening X
Press the 0036button on the SmartKey.
X Pull handle 0043.
X Raise the tailgate.
Vehicles with the EASY-PACK tailgate: if you
pull handle 0043and then release it, the tailgate
opens automatically. Cargo compartment
85Opening and closing Z

Closing
X
Pull the tailgate down using recess 0043.
X Allow the tailgate to drop into the lock.
X Lock the vehicle if necessary with the 0037
button on the SmartKey or with KEYLESS-GO.
i If a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock. Opening/closing automatically from
the outside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the 0054button on the SmartKey.
R pull or press the remote operating switch
on the driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 390).
i Notes on the automatic reversing feature for
the tailgate (Y page 85).
Opening the tailgate automatically You can open the tailgate automatically with the
SmartKey or the handle in the tailgate.
X Press and hold the 0054button on the Smart-
Key until the tailgate opens.
or X When the tailgate is unlocked, pull the tailgate
handle and let it go again immediately.
or
X With the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open.
Closing the tailgate automatically 86
Cargo compartmentOpening and closing