2019 MERCEDES-BENZ GLE SUV Owner's Manual

Important safety notes .................. 345
Towing
Permitted towing methods ............ 347
Towing a trailer
Axle load, permissible .................... 394
Cleaning the trailer tow hitch .........3 31
Coupling up a trailer ..................... .223
Decoupling a trailer ....................... 225
Driving tips ................................... .221
Important safety notes .................. 220
Installing the ball coupling ............. 222
Lights display message .................. 256
Mounting dimensions .................... 394
Parking Assist PARKTRONIC .......... 188
Power supply ................................. 226
Pulling away with a trailer .............. 138
Removing the ball coupling ............ 225
Trailer loads ................................... 394
Towing away
Important safety guidelines ........... 345
Installing the towing eye ................ 347
Notes for 4MATIC vehicles ............ 348
Removing the towing eye .............. .347
Transporting the vehicle ................ 348
With both axles on the ground ....... 347
Towing eye ......................................... 335
Traffic reports
see also Digital Operator's Man-
ual ................................................. .287
Traffic Sign Assist
Activating/deactivating the warn-ing function ................................... .237
Display message ............................ 264
Function/notes ............................ .205
Important safety notes .................. 205
Instrument cluster display ............. 205
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 225
Trailer towing
Active Blind Spot Assist ................. 211
Active Lane Keeping Assist ............ 214
Blind Spot Assist ............................ 207
Permissible trailer loads and
drawbar noseweights ..................... 225
Transfer case ..................................... 150 Transmission
see Automatic transmission
Transmission position display ......... 145
Transporting the vehicle .................. 348
Traveling uphill
Brow of hill ..................................... 169
Driving downhill ............................ .169
Maximum gradient-climbing capa-
bility ............................................... 168
Trim pieces (cleaning instruc-
tions) ................................................. .332
Trip computer (on-board com-
puter) ................................................. .232
Trip odometer
Calling up ....................................... 232
Resetting (on-board computer) ...... 233
Trunk
see Tailgate
Turn signals
Display message ............................ 256
Replacing bulbs (front) ................... 117
Switching on/off ........................... 111
Two-way radio
Frequencies ................................... 381
Installation ..................................... 381
Transmission output (maximum ).... 381
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 371
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking ....................... 84
From inside the vehicle (central
unlocking button) ............................. 83
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 241
USB devices
Connecting to the Media Inter-
face ............................................... 294 V
Vanity mirror (in the sun visor) ........ 306
Vehicle
Correct use ...................................... 31 Index
23

Data acquisition ............................... 32
Display message ............................ 270
Equipment ....................................... 28
Individual settings .......................... 239
Limited Warranty ............................. 32
Loading .......................................... 361
Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 375
Maintenance .................................... 29
Operating safety .............................. 30
Parking .......................................... 156
Parking for a long period ................ 159
Pulling away ................................... 138
Raising ........................................... 373
Reporting problems ........................ .31
Securing from rolling away ............ 372
Towing away .................................. 345
Transporting .................................. 348
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 77
Vehicle data ................................... 390
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 390
Vehicle data (off-road driving)
Approach/departure angle ............ 393
Fording depth ................................ 392
Maximum gradient climbing abil-
ity .................................................. 393
Vehicle dimensions ........................... 390
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 382
Vehicle level
AIRMATIC ...................................... 185
Vehicle level (display message) ....... 261
Vehicle tool kit .................................. 335
Video
Operating the DVD ......................... 235
see also Digital Operator's Man-
ual .................................................. 287
VIN ...................................................... 382
Seat ............................................... 383
Type plate ...................................... 382 W
Warning and indicator lamps ABS ................................................ 277
Brake s........................................... 276
Coolant .......................................... 283
Distance warning ........................... 285
Engine diagnostics ......................... 283
ESP ®
.............................................. 279
ESP ®
OFF ....................................... 280
Fuel tank ........................................ 283
Overview .......................................... 37
Parking brake ................................ 282
PASSENGER AIR BAG ...................... 45
Reserve fuel ................................... 283
Restraint system ............................ 282
Seat belt ........................................ 274
Tire pressure monitor .................... 286
Warranty .............................................. 28
Washer fluid
Display message ............................ 272
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 287
Wheel and tire combinations
Tires ............................................... 376
Wheel bolt tightening torque ........... 375
Wheel chock ...................................... 372
Wheels
Changing a whee l.......................... 371
Checking ........................................ 351
Cleaning ......................................... 329
Emergency spare wheel ................. 376
Important safety notes .................. 351
Information on driving .................... 351
Interchanging/changing ................ 371
Mounting a new wheel ................... 374
Mounting a wheel .......................... 372
Overview ........................................ 351
Removing a whee l.......................... 374
Snow chains .................................. 353
Storing ........................................... 372
Tightening torque ........................... 375
Wheel size/tire size ....................... 376
Window curtain air bag
Display message ............................ 253
Operation ......................................... 51 24
Index

Windows
see Side windows
Windshield
Defrosting ...................................... 129
Infrared reflective .......................... 320
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer flui d....................... 325
Important safety notes .................. 389
Windshield wipers
Problem (malfunction) ................... 121
Rear window wipe r........................ 118
Replacing the wiper blades ............ 118
Replacing the wiper blades
(MAGIC VISION CONTROL) ............ 119
Switching on/of f........................... 117
Winter driving
Slippery road surfaces ................... 164
Winter operation
Overview ........................................ 353
Radiator cover ............................... 322
Winter tires
M+S tire s....................................... 353
Wiper blades
Cleaning ......................................... 330
Replacing ....................................... 118
Replacing (rear window )................ 120
Replacing (windshield) ................... 118
Wooden trim (cleaning instruc-
tions) .................................................. 332
Workshop
see Qualified specialist workshop Z
ZONE function Switching on/of f........................... 129 Index
25

Introduction
The printed Operator's Manual provides infor-
mation about the safe operation of your vehicle.
The Digital Operator's Manual provides compre- hensive and specifically adapted information on
your vehicle's equipment and multimedia sys-
tem. You can call up the Digital Operator's Man-
ual via the multimedia system.
i You will not incur any costs when calling up
the Digital Operator's Manual. The Digital
Operator's Manual works without connecting to the Internet.
There are three ways to access the topics of the Digital Operator's Manual:
R Visual search
The visual search allows you to explore your
vehicle "virtually". Starting from either the
vehicle exterior view or interior view, you can
access many of the different topics covered
by the Digital Operator's Manual. To access
the vehicle interior section, select the "Vehi-
cle interior" view.
R Keyword search
The keyword search allows you to search for a
keyword by entering characters. Further
information can be found in the Digital Oper-
ator's Manual in the "Audio 20" or "COMAND"
section under the "Character entry (teleph-
ony)" keyword.
R Contents
You can select individual sections in the con-
tents.
i The Digital Operator's Manual is deactiva-
ted for safety reasons while driving. Operation
Calling up the Digital Operator's Man-
ual
X Press the 00D4button on the center console.
The overview relating to the vehicle appears.
X Select the "Operator's Manual" menu item by
turning 3or pressing 7the controller.
X Confirm 7the message about the warning
and safety notes.
The menu for the Digital Operator's Manual
appears. Operating the Digital Operator's Man-
ual
General notes Please observe the information about the oper-
ation of the controller (Y page 288).
Content pages The content pages can be accessed by means of
a visual search, a keyword search or using the
contents. X
To scroll forward/back: turn3 the con-
troller.
X To display in full-screen or animation: slide
8 the controller to the left 0043.
X To select information text or save book-
marks: slide9 the controller to the
right 0044.
X To select a link: slide6the controller
down 0087.
X To exit a content page: select the0038
symbol 0085.
X To call up the menu of the Digital Opera-
tor's Manual:
select00DAsymbol 0083. 26
Digital Operator's Manual

Protecting the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 00C3of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion. Environmental concerns and recom-
mendations
Wherever the operating instructions require you to dispose of materials, first try to regenerate orre-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant Genuine Mercedes-Benz parts
27Introduction Z

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual- ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (Y page 382). Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase contract documentation
for your vehicle contains a list of all the systems
in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle. Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace- ment. The new Service and Warranty Infor-
mation booklet will be posted to you. Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is likely to cause 28
Service and vehicle operationIntroduction

death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been subject to repair two or more times, and youhave directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
USA only:
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Canada only:
Have every service in a qualified specialist work-
shop confirmed in the service report. Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800 FOR-MERCEDES (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet. Change of address or change of own-
ership
In the event of a change of address, please send us the "Notification of Address Change" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800 FOR-MERCEDES (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800 FOR-MERCEDES (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100. Vehicle operation outside the USA
and Canada
When you are abroad with your vehicle, observe the following points:
R Service facilities or replacement parts may
not be readily available.
R Lead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
R The fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Service and vehicle operation
29Introduction Z

Sports Utility Vehicle
G
WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to theprevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may result
in an accident, rollover of the vehicle, and severe or fatal injury.
In a rollover crash, an unbelted person is signif-
icantly more likely to die than a person wearing
a seat belt.
You and all vehicle occupants should always
wear your seat belts. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving on an unpaved road or off-road,
check the vehicle underside regularly. In par-
ticular, remove trapped plant parts or other
flammable material. Contact a qualified spe-
cialist workshop immediately if damage is
detected. G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road
R a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop. Declarations of conformity
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1) 30
Operating safetyIntroduction