2019 MERCEDES-BENZ GLE COUPE Owners Manual

Display messages
Possible causes/consequences and M
MSolutions #
Order a new digital vehicle keyst icke r from a Mercedes-Benz Service Centre or at http://www.mercedes-
benz.com/connect.
Á
Replace key *T
hekey needs tobe replaced. #
Consult a qualified specialist workshop.
Á Change key batteries *T
hekey bat tery is dischar ged. #
Replace the battery (/ page 80).
Á Key not detected (white
display message) *T
hekey is cur rently und etected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, place it in the slot forst arting with theke y (/ page182). 622
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Á Key not detected (red dis‐
play message) *T
hekey cannot be de tected and may no longer be in theve hicle.
The key is no lon ger in theve hicle and you swit choff the engine:
R You can no lon gerst art the engine.
R You cannot centrally lock theve hicle. #
Ensure that theke y is in theve hicle.
If th eke y de tection function has a malfunction due toast ro ng radio signal source: #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Place theke y in the slot forst arting the engine with theke y (/ page182).
Place the key in the
marked space See Owner's
Manual *K
eydetection is malfunctioning. #
Change the location of theke y in theve hicle. #
Place theke y in the slot forst arting the engine with theke y (/ page182). Ve
hicle Display messages
Possible causes/consequences and M MSolutions
Update successfully com-
pleted *I
nstallation of the software update has been successfully comple ted (/ page 382). Display messages and
warning/indicator lamps 623

Display messages
Possible causes/consequences and M
MSolutions
Update failed Software
remains unchanged *A
fault occur red during ins tallation of the software update (/ page 382).
The cur rent software release remains in place.
Update failed *A
fault occur red during ins tallation of the software update (/ page 382).
Make a Mercedes me call via theove rhead control panel (/ page 454).
d
Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle when it is in a ready-to-drive state. #
When you lea vetheve hicle, switch off the ignition, secure theve hicle against rolling away and take theke y with
yo u. #
Ifyo u do not lea vetheve hicle, switch off the electrical consumers, e.g. the seat heating. Otherwise, the12 ‑V
battery may discharge and it will then be possible tostart theve hicle only using a donor battery (s tarting assis‐
ta nce).
ï Trailer coupling extending… *T
he ball neck will retract/ extend.
Do not attem pttospeed up, slow down or initiate the swivel mo vement using your hand, foot or other aids. During
th e swivel mo vement, do not couple a trailer.
When the ball neck has reached an operational position, the display message will disappear. 624
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
ï Check trailer hitch lock
(white display message) *T
he trailer hitch is not operational during a journey with a trailer. #
Stop theve hicle immediately in accordance with the traf fic conditions and switch off the engine. #
Uncouple the trailer and secure it against rolling away. #
When the display message disappears, couple up the trailer and drive on. &
WARNING Risk of an accident if the ball neck is not loc ked
If th e ball neck is not in the loc ked position, the trailer may come loose. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivelling procedure and do not re-couple the trailer until the display message disappears. If
th e display message does not disappear, the trailer hitch is defective and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
*T he trailer hitch will not be operational when theve hicle is stationar y. #
Uncouple the coupled trailer and secure it against rolling away.
If th e display message does not disappear, the trailer hitch is defective and the ball neck is not loc ked. Display messages and
warning/indicator lamps 625

Display messages
Possible causes/consequences and M
MSolutions #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
ï Operation only possible in
transmission position P *
The ball neck will not mo vebecause transmission position h,kor neutral iis selected. #
Depress the brake pedal. #
Enga gepark position j.
Ù
Steering malfunction
Increased physical effort
See Owner's Manual *T
he po wer assi stance forth esteering is malfunctioning. &
WARNING Risk of an accident due toaltered steering characteristics
If th e po wer assi stance of thesteering fails partially or comple tely, you will need touse more forc eto steer. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediatel y. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediatel y.626
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Ù Steering malfunction Stop
immediately See Owner's
Manual *T
hesteering is malfunctioning. Steering capability is considerably impaired. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. #
Consult a qualified specialist workshop. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Consult a qualified specialist workshop.
C *A
t least one door is open. #
Close all doors.
? *T
he bonnet is open. &
WARNING Risk of accident due todriving with the engine bonn etunlo cked
An unloc ked engine bonn etmay open up when theve hicle is in motion and block your vie w. #
Never unlock the engine bonn etwhen driving. #
Before every trip, ensure that the engine bonn etis loc ked. Display messages and
warning/indicator lamps 627

Display messages
Possible causes/consequences and M
MSolutions #
Stop theve hicle immediately, paying attention toroad and traf fic conditions. #
Close the bonn et.
A *T
hetailgate is open. &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust gases such as carbon monoxide. Exhaust gases can enter the
ve hicle interior if theta ilgate is open when the engine is running, especially if theve hicle is in motion. #
Alw ays switch off the engine before opening theta ilgate. #
Never drive with theta ilgate open. #
Close theta ilgate.
Anti-theft alarm system
Malfunction *T
he anti-theft alarm sy stem is malfunctioning. #
Consult a qualified specialist workshop.
¥ Top up washer fluid *T
hewasher fluid le vel in thewa sher fluid reser voir has dropped below the minimum. #
Top up thewa sher fluid (/ page 501). 628
Display messages and warning/indicator lamps

Climate control
Displ
aymessages
Possible causes/consequences and M
MSolutions
& inoperative See Owner's
Man. *T
hestationary heater is temp orarily malfunctioning. #
When theve hicle is stationary on a le vel sur face and the engine has cooled down, make up tofour attem ptsto
switch on thest ationary heater, waiting se veral minutes between each attem pt. #
Ifth est ationary heater does not swit chon, consult a qualified specialist workshop.
&
inoperative Battery low *T
he on-board electrical sy stem voltage is too lo w.
The stationary heater has swit ched itself off. #
Drive for an extended pe riod until the battery has reached a suf ficient charge leve l again.
&
inoperative Refuel vehicle *T
here is too little fuel in the fuel tank. The stationary heater cannot be swit ched on. #
Refuel theve hicle. Display messages and
warning/indicator lamps 629