2019 MERCEDES-BENZ GLB SUV ESP

Multimedia sy
stem:
4 © 5
Mercedes me & Apps
5 In-Car Office 5
E-mail
Using theke yboard #
Select W. #
Addre cipients using f.#
Enter the subject and text of the e-mail in the
cor responding fields with theke ypad. #
Select Send.
Using the dictation function
% The dictation function is not available every‐
where nor without limitation. For initial acti‐
va tion of the function it may be necessary to
select thete rm s of use in the Mercedes me
por tal. #
Select p.
The dictating function is star ted. #
Dictate the subject and text of the e-mail.
Af terth evo ice ent ryhas been processed, it
is shown as text. #
Select Send. Using
voice control #
Use the LINGU ATRO NIC Write an e-mail voice
command.
Yo u are guided bythe dialogue.
% Additional information on operation of LIN‐
GU ATRO NIC (/ page310).
Ans weri ng e-mail
Re quirements:
R A mobile phone with e-mail con tacts is con‐
nected tothe multimedia sy stem via Blue‐
tooth ®
.
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 In-Car Office 5
E-mail
Using theke yboard #
Select an e-mail. #
Select Reply. #
Enter the e-mail text in the cor responding
fi eld. #
Select Send. Using
the dictation function
% The dictation function is not available every‐
where nor without limitation. For initial acti‐
va tion of the function it may be necessary to
select thete rm s of use in the Mercedes me
por tal. #
Select an e-mail. #
Select Reply. #
Select p.
The dictating function is star ted. #
Dictate thete xt of the e-mail.
Af terth evo ice ent ryhas been processed, it
is shown as text. #
Select Send.
Using voice control #
Use the LINGU ATRO NIC Answer e-mail voice
command.
Yo u are guided bythe dialogue.
% Additional information on operation of LIN‐
GU ATRO NIC (/ page310).
Fo rw arding e-mail
Re quirements: 440
MBUX multimedia sy stem

R
A mobile phone wi the-mail conta cts is con‐
nected tothe multimedia sy stem via Blue‐
to oth ®
.
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 In-Car Office 5
E-mail
Using theke yboard #
Select an e-mail. #
Select Forward. #
Toforw ard with attachment: select
Forward with attachment. #
Toforw ard with out attachment: select
Forward without attachment .#
Enterth e e-mail text in the cor responding
fi eld using theke ypad. #
Select Send. Mercedes-Benz link
Overview of Mercedes-Benz Link
&
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Wi th Mercedes-Benz Link you can use mobile
phone functions via the multimedia sy stem. It is
operated using theto uchsc reen or thevo ice- opera
ted control sy stem. You can activate the
vo ice-opera ted control sy stem bypressing and
holding the£ button on the multifunction
st eering wheel.
When using Mercedes-Benz Link via thevo ice-
opera ted control sy stem, the multimedia sy stem
can still be operated via LINGU ATRO NIC
(/ page 310).
The Me rcedes-Benz Link control box supplemen‐
ta ry equipment is requiredforth is. This is availa‐
ble at a Mercedes-Benz service centre.
On lyone mobile phone at a time can be connec‐
te d via Mercedes-Benz Link tothe multimedia
sy stem.
When a mobile phone is connected with
Mercedes-Benz Link, only one additional mobile
phone can be connected using Blue tooth®
with
th e multimedia sy stem when in two phone
mode.
% The Mercedes-Benz Link control box uses
th e Android operating sy stem.
% The service pr ovider is responsible forth ese
apps and the services and conte nt connec‐
te dto it. MBUX multimedia sy
stem 441

Apple CarPlay
® Overview of Apple CarPlay
®&
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
iPhone ®
functions can be used via the multime‐
dia sy stem using Apple CarPlay ®
. They are oper‐
ated using theto uchsc reen, touchpad, Touch Control or
the Siri ®
vo ice-operated control sys‐
te m. You can activate thevo ice-operated control
sy stem bypressing and holding the£ button
on the multifunction steering wheel.
When using Apple CarPlay ®
via thevo ice-oper‐
ated control sy stem, the multimedia sy stem can
st ill be opera ted via LINGU ATRO NIC
(/ page 310).
Only one iPhone ®
at a time can be connected via
Apple CarPlay ®
with the multimedia sy stem.
Also for use of Apple CarPlay ®
with two phone
mode, only one additional mobile phone can be
connected using Blue tooth ®
with the multimedia
sy stem.
The availability of Apple CarPlay ®
may vary
according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Apple CarPlay ®
is a regis tere d trademark of
Apple Inc. Information on Apple CarPlay
®
When Apple CarPlay ®
is being used, the iPod ®
media source is not available forth ere spective
iPhone ®
.
Only one route guidance can be active at a time.
If ro ute guidance is active on the multimedia sys‐
te m, it is closed when route guidance is star ted
on the mobile phone.
Connecting an iPhone ®
via Apple CarPlay ®
(cable)
Requ irements:
R The cur rent version of your device's operat‐
ing sy stem is being used (see the manufac‐
turer's operating instructions).
R There is an Internet connection forth e full
ra nge of functions for Apple CarPlay ®
.
R The iPhone ®
is connected tothe multimedia
sy stem via the USB port çusing a suita‐
ble cable (/ page472). MBUX multimedia sy
stem 443

Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Mobile phone functions can be used with
Android Autousing the Android operating sys‐
te m on the multimedia sy stem. It is operated
using theto uchsc reen or thevo ice-opera ted
control sy stem. You can activate thevo ice-oper‐
ated control sy stem bypressing and holding the
£ button on the multifunction steering wheel.
When using Android Autovia thevo ice-opera ted
control sy stem, the multimedia sy stem can still
be opera ted via LINGU ATRO NIC (/ page310).
On lyone mobile phone at a time can be connec‐
te d via Android Autowith the multimedia sys‐
te m.
Also for use of Android Autowith two phone
mode, only one additional mobile phone can be
connec ted using Blue tooth®
with the multimedia
sy stem.
The availability of Android Autoand Android Auto
apps may vary according tothe count ry. The service pr
ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Information on Android Auto
If a mobile phone is used with Android Auto,
USB access using the media menu is not possi‐
ble forth is mobile phone.
Only one route guidance can be active at a time.
If ro ute guidance is active on the multimedia sys‐
te m, it is closed when route guidance is star ted
on the mobile phone.
Connecting a mobile phone via Android Auto
(wired)
Re quirements:
R The mobile phone supports Android Auto
from Android 5.0.
R The Android Autoapp is installed on the
mobile phone.
R In order touse thete lephone functions, the
mobile phone must be connected tothe mul‐
timedia sy stem via Blue tooth®
( / page 426). If
th ere was no prior Internet connection, this
is es tablished with the use of the mobile
phone with Android Auto.
R The mobile phone is connected tothe multi‐
media sy stem via the USB port çusing a
suitable cable (/ page472).
R There is an In tern et connection forth e full
ra nge of functions for Android Auto.
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 Smartphone 5
Android Auto
5 Start Android Auto #
Alternative: If an Android Autoapplication is
active (e.g. when music is being pla yed or
ro ute guidance is active), you can call up the
active application using the|, zor
% application buttons (/ page 342).
% Control using the application buttons can be
switched on or off (/ page446).
% The firs t acti vation of Android Autoon the
multimedia sy stem must be car ried out
when theve hicle is stationary for saf etyre a‐
sons. MBUX multimedia sy
stem 445

R
Distinction between pa rked, standstill, rolling
and driving
R Day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
The following position data is transmitte d:
R Coordinates
R Speed
R Compass direction
R Acceleration di rection
This da tais only transfer red while the navigation
sy stem is active, in order toimpr ove it (e.g. so it
can continue functioning when in a tunnel). Mercedes me calls
Making a call via
theove rhead control panel
% Mercedes me calls are not possible in every
count ry. Find out at a Mercedes-Benz
service centre if these functions are availa‐
ble in your count ry. 1
me button for service, concier geor informa‐
tion calls
2 SOS button co ver
3 SOS button (emergency call sy stem) #
Tomake a Me rcedes me call: press me
button 1. #
Tomake an eme rgency call: press SOS
button co ver2 briefly toopen. #
Press and hold SOS button 3for at least
one second.
If a Mercedes me call is active, an emer gency
call can still be triggered. This has priority over
all other active calls.
Information about the Mercedes me call
using the me but ton
A call tothe Mercedes-Benz Cus tomer Centre
has been initia ted via the me button in theove r‐
head control panel or the multimedia sy stem
(/ page 447).
Using thevo ice dialogue sy stem you access the
desired service:
R Concier geService (if the service is activated)
R Accident and breakdown mana gement
(/ page 450)
R Mercedes-Benz Cust omer Centreforge neral
information about theve hicle
Yo u can find information on thefo llowing topics:
R Activation of Me rcedes me connect
R Operating theve hicle
R Nearest Mercedes-Benz service centre MBUX multimedia sy
stem 447

th
eSOS NOT READY display disappears once
th e ignition is switched on.
R G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the emer gency
call sy stem (e.g. a fault with the speaker,
microphone, airbag, SOS button), a cor re‐
sponding message appears inthe multifunc‐
tion display of the instrument clus ter.
Tr iggering an automatic emer gency call
Re quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d.
Bo th th e Mercedes-Benz emer gency call sy stem
as well as the11 2 emergency call sy stem (EU
eCall) automatically initiate an emer gency call in
th efo llowing situations:
R After activation of there stra int sy stems such
as airbags or seat belt tensioners af ter an
accident.
R After an auto maticallyinitiated emer gency
st op byActive Emergency Stop Assist. The emer
gency call has been made:
R Avo ice connection is es tablished with the
emer gency call centre.
R A messa gewith accident data is transmit ted
to the emer gency call centre.
The SOS button in theov erhead control panel
fl ashes until the emer gency call is finished.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. #
Dial the11 2 emer gency number or an appro‐
pria telocal emer gency call number on your
mobile phone.
If an eme rgency call has been initiated:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall
re scue teams and/or the police tothe acci‐
dent site. R
If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediatel y.
Tr iggering a manual emer gency call #
Touse the SOS but ton in theov erhead
control panel: pressthe SOS button at least
one second long (/ page447). #
Touse voice control: usethe LINGUA‐
TRONIC voice commands (/ page319).
The emer gency call has been made:
R Avo ice connection is es tablished with an
emer gency call centre.
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall
re scue teams and the police tothe accident
site.
R A message with accident data is transmit ted
to the emer gency call centre. 454
MBUX multimedia sy stem

If no connection can be made
tothe public
emer gency services, a cor responding message
appears inthe media displa y. #
Dial the11 2 emer gency number or an appro‐
pria telocal emer gency call number on your
mobile phone. Emer
gency call sy stem data transmission
Fo r bo th th e Mercedes-Benz emer gency call sys‐
te m as well as the11 2 emergency call sy stem
(EU eCall) data is transfer redto the Mercedes-
Benz emer gency call centre or the public emer‐
ge ncy call centre. Depending on
the emer gency call sy stem activa‐
te d (/ page 451) dif fere nt da tais transmitted
to the appropriate emer gency call centre. MBUX multimedia sy
stem 455

Processing of personal data via
the11 2
emer gency call sy stem (EU eCall)
All processing of personal data via the11 2 emer‐
ge ncy call sy stem (EU eCall) cor responds with
th e specifications in the EU Regulation
20 16 /679 "on the pr otection of individuals with
re ga rd tothe processing of personal data
(GDPR)" and is based particular lyon the neces‐
sity of upholding the vital interests of the af fec‐
te d person in accordance with Article 6, Clause
1, Letter d of the GDPR.
The processing of this type of data is strictly
limited tothe purpose of operating the emer‐
ge ncy calls tothest andard European emer gency
call number 112.
Data recipient
The recipients of da tathat is processed using
th e11 2 emergency call sy stem (EU eCall) are the
re leva nt eme rgency call inquiry term inals that
are specified tofirs tre cei veand handle emer‐
ge ncy calls tothest andard European emer gency
call number 112by there spective country
authorities in whose territory you are located. Ar
rangements for data processing
Bo th emer gency call sy stems are designed so
th at thefo llowing requ irements are fulfilled:
R The data con tained in the sy stem memory is
not accessible outside the sy stem prior to
th e initiation of an emer gency call.
R Both emer gency call sy stems cann otbe
traced and there is no continuous tracking in
normal operation.
R The data in the sy stem's internal memory is
automatically and continuously dele ted.
R The location data of theve hicle is continu‐
ously overwritten in the sy stem's internal
memor y,so that no more than the last three
cur rent locations requ ired forth e normal
function of the sy stem are available.
R The record of the activity data of bo themer‐
ge ncy call sy stems is only kept for as long as
is requ ired tofulfil the purpose of handling
th e emer gency call, and under no circum‐
st ances for more than 13 hours af terthe
time that an emer gency call is initia ted. Rights of persons af
fected bythe data pro‐
cessing
The person af fected bythe data processing (the
ve hicle owner) has theright toaccess the data
and if applicable can demand the cor rection,
del etion or bar ring of da tathat af fects him or
her and that the processing of which does not
cor respond with the GDPR regulations. Each cor‐
re ction, del etion or bar ring car ried out according
to this regulation must be shared with theth ird
party towhich the data has been transmit ted,
pr ov ided this does not pr oveto be infeasible and
does not incur disproportionate expenditure.
The person af fected bythe data processing has
th eright tocomplain tothe appropriate data
pr otection authority should they be of the opin‐
ion that their rights ha vebeen infringed bythe
processing of their personal data.
Re sponsible contact point forth e processing of
access rights: Authorised company representa‐
tive for data pr otection, Daimler AG, HPC G353,
D-70546 Stutt gart, Germany 458
MBUX multimedia sy stem