2019 MERCEDES-BENZ EQC SUV airbag

Symbols
........................................................ 5At
agl ance .................................................... 6
Cockpit ........................................................... 6
Indica tor and warning lamps .......................... .8
Overhead contro l panel ................................ 10
Door control panel and seat adjustment ....... 12
Emergencies and breakdowns ...................... 14Digital Owner's Manual
.............................16
Calling up the Digital Owner's Manual ..........16 Genera
l notes............................................. 17
Pr otection of the environment ......................17
Ta ke -ba ckof end-of-life vehicles ...................17
Mercedes-Benz Genuine Parts ......................17
Owner's Manual ............................................ 18
Operating saf ety .......................................... .19
Declaration of Conformity ............................. 21
Diagno stics connection ................................ 25
Qualified specialist workshop ....................... 25
Ve hicle registration ....................................... 26
Cor rect use of theve hicle ............................26 Information on
the REA CHregulation ........... 26
Implied warranty .......................................... .26
QR code forre scue card ...............................27
Data storage .................................................27
Copyrights .................................................... 29 Occupant saf
ety......................................... 30
Re stra int sy stem ...........................................30
Seat belts ..................................................... 32
Airbags ......................................................... 37
PRE-SAFE ®
sy stem ....................................... 44
Safely transporting children in theve hi‐
cle ................................................................45
No tes on pets in theve hicle .........................70 Opening and closing
.................................. 72
Ke y .............................................................. .72
Doo rs............................................................ 76
Load compartment ....................................... 82
Side windo ws................................................ 87
Sliding sunroof .............................................. 91
Ro ller sunblinds ............................................ 95
Anti- theft pr otection .....................................96 Seats and
stowing ..................................... 99
Cor rect driver's seat position ....................... 99
Seats .......................................................... 100
St eering wheel ............................................ 108
Easy entry and exitfeature ........................ .110
Operating the memory function .................. 111
St ow age areas ............................................ .113
Cup holders ................................................ 12 6
Ashtr ayand cigar ette lighter ...................... .127
Soc kets ....................................................... 12 9
Wi reless charging of the mobile phone
and connection with theex terior aerial .......1 31
Fitting/removing thefloor mats ................. 13 2 Light and sight
......................................... 134
Exterior lighting .......................................... 13 4
Interior lighting ........................................... 14 0
Wi ndsc reen wipers and windscreen
wa sher sy stem ............................................ 14 2
Mir rors ........................................................ 14 6
Operating the sun visors ............................. 14 9 Climate control
........................................ 15 0
Overview of climate contro l systems ..........1 502
Contents

#
Use recycled reconditioned compo‐
nents and pa rts from Daimler AG.*
NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessory parts or from repairs
or we lding Airbags and seat belt
tensioners, as well as
control units and sensors forth ere stra int
sy stems, may be ins talled in thefo llowing
areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument clus ter
R centre console
R late ra lro of frame #
Do not ins tall accessory parts such as
audio sy stems in these areas. #
Do not car ryout repairs or welding. #
Have accesso ries retrofitted at a quali‐
fi ed specialist workshop. Yo
u could jeopardise the operating saf ety of your
ve hicle if you use parts, tyres and wheels as well
as accessories releva nt tosaf ety which ha venot
been appr ovedby Mercedes-Benz. Saf ety-re le‐
va nt sy stems, e.g. the brake sy stem, may mal‐
function. Only use Mercedes-Benz Genuine Parts
or parts of equal qualit y.Only use tyres, wheels
and accessories that ha vebeen specifically
appr ovedfo ryo ur vehicle model.
Mercedes-Benz tests original parts and con ver‐
sion parts and accessories that ha vebeen spe‐
cifically appr ovedfo ryo ur vehicle model forth eir
re liability, saf ety and suitabilit y.Despite ongoing
ma rket resear ch, Mercedes-Benz is unable to
assess other parts. Mercedes-Benz therefore
accepts no responsibility forth e use of such
parts in Mercedes-Benz vehicles, even if they
ha ve been of ficially appr oved or independently
appr ovedby ate sting centre. Cer
tain parts are only of ficially appr ovedfor
ins tallation or modification if they comply wi th
legal requirements. All Mercedes-Benz Genuine
Pa rts meet the appr oval requ irements. The use
of non-appr oved parts may in validate theve hi‐
cle's general operating pe rmit.
This is the case in thefo llowing situations:
R theve hicle type is dif fere nt from that for
which theve hicle's general operating pe rmit
wa s granted.
R other road users could be endangered.
R the noise le velget swo rse.
Alw ays specify theve hicle identification number
(VIN) (/ page511) when orde ring Mercedes-
Benz Genuine Parts. Owner's Manual
This Owner's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Owner's Manual
going topress. Countr y-specific dif fere nces are
possible. No tethat your vehicle may not be fit‐
te d with all features desc ribed. This is also the18
General no tes

QR code
forre scue card
The QR code is secured in the fuel filler flap and
on the opposite side on the B-pillar. In theeve nt
of an accident, rescue services can use the QR
code toquickly find the appropriate rescue card
fo ryo ur vehicle. The cur rent rescue card con‐
ta ins the most impor tant information about your
ve hicle in a compact form , e.g. thero uting of the
electric lines.
Fu rther information can be obtained at http://
www.mercedes-benz.de/qr-code. Data
storage Electronic control units
Elect
ronic control units are fitted in your vehicle.
Some of these are necessary forth e safe opera‐
tion of your vehicle, while some assist you when
driving (driver assis tance sy stems). In addition,
yo ur vehicle pr ovides com fort and enter tainment
functions, which are also made possible byelec‐
tronic control units.
Elect ronic control units contain da tamemories
which can temp orarily or permanently store te
ch nical information about theve hicle's operat‐
ing state, component loads, main tenance
re qu irements and tech nical events or faults.
In general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings such as:
R operating status of sy stem components (e.g.
fi ll le vels, battery status, tyre pressure)
R status messages concerning theve hicle or
its individual components (e.g. number of
wheel revo lutions/speed, longitudinal accel‐
eration, lateral acceleration, display of fas‐
te ned seat belts)
R malfunctions or faults in impor tant sy stem
components (e.g. lights, brakes)
R information on events leading tovehicle
damage
R system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems)
R ambient conditions (e.g. temp erature, rain
sensor) In addition
toprov iding the actual control unit
function, this data assists the manufacturer in
de tecting and rectifying faults and optimising
ve hicle functions. The majority of this data is
te mp orary and is only processed in theve hicle
itself. Only a small portion of the data is stored
in theeve nt or fault memor y.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees (e.g. workshops, manufactur‐
ers) or third parties (e.g. breakdown services).
Services include repair services, maintenance
processes, warranty claims and quality assur‐
ance measures, forex ample. The read out is per‐
fo rm ed via the legally prescribed port forthe
diagnostics connection in theve hicle. The
re spective service network locations or third
parties collect, process and use the data. They
document tech nical statuses of theve hicle,
assist in finding faults and impr oving quality and
are transmitted tothe manufacturer, if neces‐
sar y.Fu rthermore, the manufacturer is subject
to product liability. Forth is, the manufacturer
requ irestech nical da tafrom vehicles. General no
tes27

Re
stra int sy stem Pr
otection bythere stra int sy stem The
restra int sy stem includes thefo llowing com‐
ponents:
R Seat belt sy stem
R Airbags
R Child restra int sy stem
R Child seat securing sy stems
The restra int sy stem can help pr eventtheve hi‐
cle occupants from coming into contact with
parts of theve hicle interior in theev ent of an
accident. In theev ent of an accident, the
re stra int sy stem can also reduce thefo rc es to
which theve hicle occupants are subjected.
A seat belt can only pr ovide the best le vel of pro‐
te ction if it is worncor rectl y.Depending on the
de tected accident situation, seat belt tensioners
and/or airbags supplement the pr otection
of fere dby a cor rectly wornseat belt. Seat belt
te nsioners and/or airbags are not depl oyed in
eve ryaccident. In order
forth ere stra int sy stem toprov ide the
intended le vel of pr otection, each vehicle occu‐
pant must obser vethefo llowing information:
R Fasten seat belts cor rectl y.
R Sit in an almost up right seat position with
th eir back against the seat backrest.
R Sit with their feet resting on thefloor, if pos‐
sible.
R Alw ays secure persons under 1.50 m tall in
an additional restra int sy stem suitable for
Mercedes-Benz vehicles.
Ho wever,no sy stem available today can com‐
ple tely elimin ate injuries and fata lities in every
accident situation. In particular, the seat belt
and airbag generally do not pr otect against
objects penetrating theve hicle from the outside.
It is also not possible tocompl etely rule out the
ri sk of injury caused bythe airbag deploying. Re
duced restra int sy stem pr otection &
WARNING Risk of inju ryor death from
modifications tothere stra int sy stem
The restra int sy stem can no longer function
cor rectly af ter alterations ha vebeen made.
The restra int sy stem may then not pr otect
th eve hicle occupants as intended byfailing
in an accident or triggering unexpec tedly, for
ex ample #
Never alter the parts of there stra int
sy stem. #
Neverta mp er with the wiring or any
electronic component parts or their
software. If it is necessary
tomodify theve hicle toaccom‐
modate a person with disabilities, con tact a
qu alified specialist workshop.
Mercedes-Benz recommends that you use driv‐
ing aids which ha vebeen appr ovedfo ryo ur vehi‐
cle byMercedes-Benz. 30
Occupant saf ety

Re
stra int sy stem functionality When
the ignition is switched on, a self-test is
per form ed, during which the6 restra int sys‐
te m wa rning lamp lights up. It goes out no later
th an a few seconds af terth eve hicle is star ted.
The components of there stra int sy stem are then
functional. Malfunctioning
restra int sy stem A malfunction has occur
red in there stra int sys‐
te m if:
R the6 restra int sy stem warning lamp does
not light up when the ignition is switched on
R the6 restra int sy stem warning lamp
lights up continuously or repeatedly during a
journey &
DANG ER Risk of fatal injuries due tothe
re stra int sy stem malfunctioning
If th ere stra int sy stem is malfunctioning,
re stra int sy stem components may be trig‐
ge red unintentionally or may not deploy as intended during an accident. This may af
fect
th e seat belt tensioner or airbag, forex am‐
ple. Furthermore, in theeve nt of an accident,
th e high-voltage on-board electrical sy stem
may not be deactivated as intended.
Yo u may be electrocuted if youto uch the
damaged component parts of the high-volt‐
age on-board electrical sy stem. #
Have there stra int sy stem checked and
re paired immediately at a qualified spe‐
cialist workshop. #
After an accident, switch off the ignition
immediatel y. Fu
nction of there stra int sy stem in an acci‐
dent How
there stra int sy stem works is de term ined by
th e se verity of the impact de tected and the type
of accident anticipated:
R Frontal impact
R Rear impact
R Side impact R
Rollover
The activation thre sholds forth e components of
th ere stra int sy stem are de term ined based on
th eev aluation of the sensor values measured at
va rious points in theve hicle. This process is pre-
em ptive in nature. The triggering/deployment of
th e components of there stra int sy stem must
ta ke place in good time at thest art of the colli‐
sion.
Fa ctors whi chcan only be seen and measu red
af te r a collision has occur red do not play a deci‐
sive role in the deployment of an airbag. Nordo
th ey prov ide an indication of airbag deployment.
The vehicle may be deformed significantly with‐
out an airbag being deplo yed. This is the case if
only parts which are relatively easily deformed
are af fected and thera te ofvehicle deceleration
is not high. Con versely, an airbag may be
deplo yedev en though theve hicle suf fers only
minor deformation. If very rigid vehicle parts
such as longitudinal members are hit, forex am‐
ple, this may result in suf ficiently high le vels of
ve hicle deceleration. Occupant saf
ety31

The co
mponents of there stra int sy stem can
be activated or deplo yed independently of
each other: Component De
tected deploy‐
ment situation
Seat belt tensioner sFrontal impact, rear
impact, side impact,
ro llo ver Driver's airbag, front
passenger airbag
Fr
ontal impact Knee airbag
Frontal impact Side airbag
Side impact
Wi ndow airba gS ide impact,rollo ver,
frontal impact The front passenger airbag can only be depl
oyed
in an accident if thePA SSENGER AIR BAG OFF
indicator lamp is off. If the front passenger seat
is occupied, make sure, bo thbefore and during
th e journe y,that thest atus of the front
passenger airbag is cor rect (/ page 41). &
WARNING Rick of burns from hot airbag
components
The airbag parts are hot af ter an airbag has
been depl oyed. #
Do not touch the airbag parts. #
Have a deplo yed airbag replaced at a
qu alified specialist workshop as soon
as possible. Mercedes-Benz
recommends that you ha vethe
ve hicle towe dto aqu alified specialist workshop
af te r an accident. Take this into account, partic‐
ularly if a seat belt tensioner is trig gered or an
airbag deplo yed.
If th e seat belt tensioners are trig gered or an air‐
bag is deplo yed, you will hear a bang, and a
small amount of powder may also be released:
R The bang will not generally af fect your hear‐
ing.
R Ingeneral, the powder released is not haz‐
ardous tohealth but may cause short-term
breathing dif ficulties topersons suf fering
from as thma or other pulmonary conditions. Pr
ov ided it is safe todo so, lea vetheve hicle
immediately or open the window in order to
pr eve nt brea thing dif ficulties. Seat belts
Pr
otection pr ovided bythe seat belt Alw
aysfast enyour seat belt co rrectly before
st arting a journe y.A seat belt can only pr ovide
th e best le vel of pr otection if it is worncor rectly. &
WARNING Risk of inju ryor death due to
incor rectly fastened seat belt
If th e seat belt is not worncor rectly, it can‐
not per form its intended pr otective function.
In addition, an incor rectly fastened seat belt
can also cause injuries, forex ample, in the
ev ent of an accident or when braking or
ch anging direction sudden ly. #
Alwa ys ensure that all vehicle occu‐
pants ha vetheir seat belts fastened
cor rectly and are sitting prope rly. 32
Occupant saf ety

Re
leasing there ar centre seat belt If
th e left-hand rear seat backrest is folded down
and back up again, it may not be possible topull
out there ar centre seat belt. The seat belt must
be released. #
Pull the seat belt out appr oximately 25 mm
at the seat belt outlet on the seat backrest
and then release it again.
The seat belt is retracted and released. Fa
stening and adju sting seat belts If
th e seat belt is pulled quickly or sharpl y,the
seat belt retractor lo cks. The seat belt stra p can‐
not be pulled out any fur ther. #
Alw ays engage seat belt tongue 2ofthe
seat belt into seat belt buckle 1ofthe cor‐
re sponding seat. #
Press and hold the seat belt outlet release
and slide seat belt outlet 3into the desired
position. #
Let go of the seat belt outlet release and
ensure that seat belt outlet 3locksinto
position. Ve
hicles with automatic front passen ger air‐
bag shu toff:
* NO
TEDeployment of the seat belt ten‐
sioner and side impact airbag when the
front passenger seat is unoccupied If
th e seat belt tongue is engaged in the seat
belt buckle of the unoccupied front
passenger seat, the seat belt tensioner and
th e side impact airbag may also deploy in the
ev ent of an accident along with other sys‐
te ms. #
Only one person should use each seat
belt at any one time. Ve
hicles without automatic front passen ger
airbag shu toff:
* NO
TEDeployment of the seat belt ten‐
sioner when the front passenger seat is
unoccupied If
th e seat belt tongue is engaged in the seat
belt buckle of the unoccupied front
passenger seat, the seat belt tensioner may Occupant sa
fety 35

Airbags
Overview of airbags
1
Knee airbag
2 Driver's airbag
3 Front passenger airbag
4 Window airbag
5 Side airbag
The ins tallation location of an airbag is identified
by the AIRB AGsymbol.
When enabled, an airbag can pr ovide additional
pr otection forth ere spective vehicle occupant. Pot
ential pr otection from each airbag: AIRB
AG Potential pr otection for:
Knee airbag Thigh, knee and lo wer leg
Driver's airbag,
front passenger
airbag Head and
ribcage
Wi ndow airba gHead
Side airbag Ribcage &
WARNING Risk of inju ryor fata l injuries
if th e front passenger airbag is enabled
If th e front passenger front airbag is enabled,
a ch ild on the front passenger seat may be
st ru ck bythe front passenger airbag during
an accident.
NEVER use a rear wa rd-facing child restra int
sy stem on a seat with an ENABLED FRONT
AIRB AG, DEAT H or SERIOUS INJU RYtothe
CH ILD can occur. When
fitting a child restra int sy stem tothe front
passenger seat, obser vetheve hicle-specific
information (/ page67). Also, alw ays obser ve
th e no tes on rear wa rd-facing or forw ard-facing
ch ild restra int sy stems on the front passenger
seat.
Ve hicles with automatic front passen ger air‐
bag shu toff:
The front passenger airbag can only be deplo yed
in an accident if thePA SSENGER AIR BAG OFF
indicator lamp is off. If the front passenger seat
is occupied, make sure, bo thbefore and during
th e journe y,that thest atus of the front
passenger airbag is cor rect (/ page 41).
* NO
TEImpo rtant points toremember if
th e front passenger seat is unoccupied In an accident,
the components of the
re stra int sy stem may deploy unnecessarily
on the front passenger side if:
R There are heavy objects on the front
passenger seat. Occupant saf
ety37