2019 MERCEDES-BENZ EQC SUV roof

Problems with
the sliding sunroof Problem
Possible causes/consequences and M
MSolutions
The sliding sunroof cann otbe closed
and you cannot see the cause. &
WARNING Risk of becoming trapped or fata l injury byclosing the sliding sunroof again
If yo u close the sliding sunroof again immediately af ter it has been bloc ked or reset, the sliding sunroof
closes with increased forc e.
Pa rts of the body could become trapped in the closing area in the process. #
Make sure that no parts of the body are in the closing area. #
Release the button immediately if somebody becomes trapped.
or #
Press the button in any direction during the automatic closing process.
The closing process is stopped. If
th e sliding sunroof is obstructed during closing and reopens again slightly: #
Immediately af ter auto matic reve rsing, pull and hold the3 button down again tothe point of resist‐
ance until the sliding sunroof is closed.
The sliding sunroof will be closed with increased forc e.
If th e sliding sunroof is obstructed again and reopens again slightly: 94
Opening and closing

Problem
Possible causes/consequences and M
MSolutions #
Repeat the pr evious step.
The sliding sunroof will be closed again with increased forc e.
Ve hicles without a panoramic slid‐
ing sunroof: the sliding sunroof does
not operate smoo thly. #
Push the3 button up tothe point of resis tance a number of times until the sliding sunroof is fully
open. #
Press the3 button for ano ther second. #
Close the sliding sunroof. Ro
ller sunblinds Extending
there ar side window roller sun‐
blinds *
NO
TEDama getothe inertia reel due to
it snapping back If suddenly snapped bac
k,the inertia reel
may be damaged. #
Alw ays mo vethero ller sun blind man‐
uall y. #
Do not drive wi th thero ller sun blind
hooked in and one or more side win‐
do ws open at the same time. Opening and closing
95

Interior pr
otection is only primed when thefo l‐
lowing components are closed:
R the doors
R theta ilgate
Interior pr otection is automatically deactivated:
R afte r pressing theÜ orp button on
th ekey
R afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(/ page 165)
R afte r unlocking theve hicle using KEYLESS-
GO
R when using HANDS-FREE ACCESS
The following situations can lead toafa lse
alarm:
R moving objects such as masc ots in theve hi‐
cle interior
R when the side window is open
R when the sliding sunroof is open Priming/deactivating interior pr
otection Multimedia sy
stem:
4 © 5
Settings 5
Quick access #
Prime or deactivate Interior motion sensor.
Interior pr otection is primed again in thefo llow‐
ing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select the
Vehicle menu under Settingstoprime or
deactivate interior pr otection. 98
Opening and closing

#
Toopen: press handle 1ontheribbing
down wards.
Handle 1will flip up. #
Lift the load compartment floor upwards
using handle 1. #
Toclose: fold the load compartment floor
down wards and then press handle 1down
until it engages. At
taching a roof rack &
WARNING Risk of inju ryifth e maximum
ro of load is exceeded
When you load thero of, the cent reof gr avity
of theve hicle rises and the usual driving
ch aracteristics as well as thesteering and
braking characteristics change. During cor‐
nering, theve hicle tilts more strongly and
may react more sluggishly tosteering mo ve‐
ments.
If yo uexc eed the maximum roof load, the
driving characteristics, as well as thesteer‐
ing and braking characteristics, will be
great lyimpaired. #
Alw ays comply with the maximum roof
load and adjust your driving style. Yo
u will find information on the maximum roof
load in the "Technical data" section. *
NO
TEVehicle damage from non-
appr ovedro of racks The
vehicle could be damaged byroof racks
which ha venot been tested and appr ovedby
Mercedes-Benz. #
Only use roof rack ste sted and
appr ovedfo r Mercedes-Benz. #
Depending on theve hicle equipment,
ensure that when thero of rack isfitted:
R the sliding sunroof can be fully
ra ised.
R theta ilgate can be opened com‐
ple tely. #
Position the load on thero of rack in
such a wayth at theve hicle will not sus‐
ta in damage even when it is in motion. Seats and
stowing 12 5

#
Bring theve hicle toast andstill byapplying
th e brake pedal. #
On uphill or downhill gradients, turn the front
wheels so that theve hicle rolls towa rdsthe
ke rb if it starts moving. #
App lythe electric parking brake. #
Enga getransmission position jin a station‐
ary vehicle with the brake pedal applied
(/ page 174). #
Switch off the drive sy stem bypressing the
1 button. #
Release the service brake slowl y. #
Get out of theve hicle and lock it.
% When you park theve hicle, you can still
opera tethe side windo wsand the sliding
sunroof for appro ximately five minutes if the
driver's door is closed. Garage door opener
Prog
ramming buttons for the garage door
opener &
WARNING Risk of inju rywhen opening
or closing a door with thega rage door
opener
When you operate or program the door with
th e integrated garage door opener, people in
th era nge of mo vement of the door may
become trapped or stru ck bythe door. #
When using the integrated garage door
opener, alw ays make sure that nobody
is within thera nge of mo vement of the
door. Re
quirements:
R The vehicle has been par ked outside the
ga rage or outside thera nge of mo vement of
th e door.
R The drive sy stem has been switched off.
R The ignition is switched on.
% The garage door opener function is alw ays
av ailable when the ignition is switched on. 19 0
Driving and pa rking

St
arting the ENERGIZING comfort pro‐
gr amme &
WARNING Increased risk of an accident
when using the ENERG IZING comfort
programme TipsandTraining
If yo u use the ENERG IZING comfort pro‐
gramme TipsandTraining whenyou are driv‐
ing, you could be distracted from the tra ffic
situation. #
Only car ryout exercises when the traf‐
fi c circums tances pe rmit. #
Make sure that you are alw aysaw are of
th e traf fic situation around you when
lis tening tothe tips. Re
quirements:
R The ignition is switched on.
Multimedia sy stem:
4 Comfort 5
ENERGIZING COMFORT
Selecting a seat #
Select SEATS. #
Select one or more seats.
St arting a prog ramme #
Select Refresh, Warmth,Vitality, JoyorWell-
being .
The selected programme will runfo rten
minutes.
Confi guring a prog ramme #
Select fu rther options rforth e desired
program. #
Switch the functions included in the pro‐
gramme on or off.
St arting a Powe rNap #
Select Power Nap.
To start Power Nap forth e driver's seat thefo l‐
lowing conditions must be me t:
R The engine is switched off.
R The doors are closed.
When starting Powe rNa pfo rth e driver's seat,
th efo llowing actions are car ried out:
R The roller sunblinds are extended. R
The doors are lo cked.
R The windo wsand sliding sun roof are closed.
% Forth e front passenger seat and rear seats,
when theve hicle is stationary you must
ensure yourself that theve hicle is safeguar‐
ded against rolling away, being accessed
from outside and rain leaking in, forex am‐
ple.
Setting the time for the Powe rNap #
Call up additional options rforPower
Nap. #
Select Duration XX Min. #
Set the desired running time.
Depending on the setting, the prog ram will run
fo r between 15and 30 minutes.
St arting the training prog ramme #
Select Training.
The following training prog rammes are available:
R Muscle stimul.
R Muscle relax. MBUX multimedia sy
stem 341

#
Avoid fire , naked flames, smoking and
th e creation of spar kswhen using wind‐
screen washer concentrate. #
Remo vecap 1bytheta b. #
Top up thewa sher fluid. Ke
eping the air-water duct free #
Keep the area between the bonn etand the
windscreen free of deposits, e.g. ice, sn ow
and lea ves. Cleaning and care
Information on
washing theve hicle in a car
wa sh &
WARNING Risk of an accident due to
re duced braking po wer af terwa shing the
ve hicle
Braking ef ficiency is reduced af terwa shing
th eve hicle. #
Afterth eve hicle has been washed,
brake carefully while paying attention to
th e traf fic conditions until braking
po we r has been fully restored. *
NO
TEDama gedue tounsuitable car
wa sh #
Before driving into a car wash make
sure that the car wash is suitable for
th eve hicle dimensions. #
Ensure there is suf ficient ground clear‐
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is suf ficient. To
avo id damage to yourvehicle when using a
car wash, ensure thefo llowing beforehand:
R Active Dis tance Assi stDISTRONIC and the
HOLD function are deactivated.
R the 360° Camera or there ve rsing camera is
switched off.
R the side windo wsand sliding sun roof are
comple tely closed.
R the blo werfo rth eve ntilation/heating is
switched off. Maintenance and care
463

*
NO
TEInva lidation of the operating per‐
mit due tofailure tocomply wi th the
instructions for ins tallation and use The operating permit may be in
validated if
th e instructions for ins tallation and use of
two-w ayradios are not obser ved. #
Only use appr oved frequency bands. #
Obser vethe maximum permissible out‐
put po wer in these frequency bands. #
Only use appr oved aerial positions. 1
Front roof area
2 Rear roof area
3 C-pillar
On the C-pillar, it is recommended that youfit
th e aerial on the side of theve hicle closest to
th e cent reofthero ad.
Use Tech nical Specification ISO/TS 21609 (Road
Ve hicles – "EMCs for ins tallation of af term arket ra
dio frequency transmitting equipment") when
re trofitting two-w ayradios. Comply with the
legal requirements for de tach able parts.
If yo ur vehicle has fittings for two-w ayradio
equipment, use the po wer supp lyand aerial con‐
nec tors prov ided in the pre-ins tallation. Be sure
to obser vethe manufacturer's supplements
when fitting.
Tw o-w ayradio transmission output
The maximum transmission output (PEAK) at the
base of the aerial must not exceed theva lues in
th efo llowing table.
Fr equency band and maximum transmission
output Fr
equency band Maximum transmis‐
sion output
Sho rtwa ve
3 - 54 MHz 10
0 W
4 m frequency band
74 - 88 MHz 30 W51 0
Tech nical da ta