2019 MERCEDES-BENZ CLA COUPE Owners Manual

Control or
the Siri ®
vo ice-operated control sys‐
te m. You can activate thevo ice-opera ted control
sy stem bypressing and holding the£ button
on the multifunction steering wheel.
When using Apple CarPlay™ via thevo ice-oper‐
ated control sy stem, the multimedia sy stem can
st ill be operated via LINGU ATRO NIC
(/ page 272).
On ly one iPhone ®
at a time can be connec ted via
Apple CarPlay™ with the multimedia sy stem.
Also for use of Apple CarPlay™ with two phone
mode, only one additional mobile phone can be
connected using Blue tooth®
with the multimedia
sy stem.
The availability of Apple CarPlay™ may vary
according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Information on Apple CarPlay™
When Apple CarPlay™ is being used, the iPod ®
media source is not available forth ere spective
iPhone ®
. Only one
route guidance can be active at a time.
If ro ute guidance is active on the multimedia sys‐
te m, it is closed when route guidance is star ted
on the mobile phone.
Connecting an iPhone ®
via Apple CarPlay™
(cable)
Re quirements:
R The cur rent version of your device's operat‐
ing sy stem is being used (see the manufac‐
turer's operating instructions).
R There is an Internet connection forth e full
ra nge of functions for Apple CarPlay™.
R The iPhone ®
is connected tothe multimedia
sy stem via the USB port çusing a suita‐
ble cable (/ page 434).
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 Smartphone 5
Apple CarPlay
5 Start Apple CarPlay #
Alternative: If an Apple CarPlay™ application
is active (e.g. when music is being pla yed or
ro ute guidance is active), you can call up the active application using
the|, zor
% application buttons (/ page 303).
% Control using the application buttons can be
switched on or off (/ page 407).
Ac cepting/rejecting the data pr otection reg‐
ulations
Fo rth e initial start of the application: a message
with the data pr otection pr ovisions appears. #
Select Accept & start .
Exiting Apple CarPlay™ #
Press theò button.
% Apple CarPlay™ starts automatically when
th e iPhone ®
is connected with the sy stem
using a cable. If Apple CarPlay™ was not dis‐
pla yed in thefo re ground before disconnect‐
ing, the application starts in the bac kground
when reconnected. You can call up Apple
CarPlay™ in the main menu. 406
MBUX multimedia sy stem

Calling up Apple CarPlay™ sound settings
Multimedia sy
stem:
4 © 5
Mercedes me & Apps
5 Smartphone 5
Apple CarPlay 5
Z #
Select sound settings.
Setting control of the application but tons
(Apple CarPlay™)
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 Smartphone 5
Apple CarPlay 5
Z
5 General #
Toswitch Control via application buttons on:
activate the LED symbol. #
Todeactivate Control via application buttons :
deactivate the LED symbol.
Ending Apple CarPlay™ #
Toend the connection of Apple CarPlay™
(with cable): disconnectthe connection via
th e connecting cable between the mobile
phone and multimedia sy stem. %
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle
is stationar y. Android
Auto Android
Autoove rview &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Mobile phone functions can be used with
Android Autousing the Android operating sys‐
te m on the multimedia sy stem. It is operated
using theto uchsc reen or thevo ice-operated
control sy stem. You can activate thevo ice-oper‐
ated control sy stem bypressing and holding the
£ button on the multifunction steering wheel.
When using Android Autovia thevo ice-operated
control sy stem, the multimedia sy stem can still
be opera ted via LINGU ATRO NIC (/ page272).
Only one mobile phone at a time can be connec‐
te d via Android Autowith the multimedia sys‐
te m.
Also for use of Android Autowith two phone
mode, only one additional mobile phone can be
connec ted using Blue tooth®
with the multimedia
sy stem.
The availability of Android Autoand Android Auto
apps may vary according tothe count ry. MBUX multimedia sy
stem 407

The service pr
ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Information on Android Auto
If a mobile phone is used with Android Auto,
USB access using the media menu is not possi‐
ble forth is mobile phone.
Only one route guidance can be active at a time.
If ro ute guidance is active on the multimedia sys‐
te m, it is closed when route guidance is star ted
on the mobile phone.
Connecting a mobile phone via Android Auto
Requ irements:
R The mobile phone supports Android Auto
from Android 5.0.
R The Android Autoapp is ins talled on the
mobile phone.
R In order touse thete lephone functions, the
mobile phone must be connected tothe mul‐
timedia sy stem via Blue tooth®
( / page 388). If
th ere was no prior Internet connection, this
is es tablished with the use of the mobile
phone with Android Auto.
R The mobile phone is connected tothe multi‐
media sy stem via theç USB port using a
suitable cable (/ page 434).
R There is an Internet connection forth e full
ra nge of functions for Android Auto.
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 Smartphone 5
Android Auto
5 Start Android Auto #
Alternative: If an Android Autoapplication is
active (e.g. when music is being pla yed or
ro ute guidance is active), you can call up the
active application using the|, zor
% application buttons (/ page 303).
% Control using the application buttons can be
switched on or off (/ page 409).
% The firs t acti vation of Android Autoon the
multimedia sy stem must be car ried out
when theve hicle is stationary for saf etyre a‐
sons. Ac
cepting/rejecting the data pr otection reg‐
ulations
Fo rth e initial start of the application: a message
with the data pr otection pr ovisions appears. #
Select Accept & start .
Exiting Android Auto #
Press theò button.
% Android Autostarts automatically when the
mobile phone is connected with the sy stem
using a cable. If Android Autowa s not dis‐
pla yed in thefo re ground before disconnect‐
ing, the application starts in the bac kground
when reconnected. You can call up Android
Au tointhe main menu.
Calling up the Android Autosound settings
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 Smartphone 5
Android Auto 5
Z #
Select sound settings. 408
MBUX multimedia sy stem

Setting control of
the application but tons
(Android Auto)
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 Smartphone 5
Android Auto 5
Z
5 General #
Toswitch Control via application buttons on:
activate the LED symbol. #
Todeactivate Control via application buttons :
deactivate the LED symbol.
Ending Android Auto #
Toend the connection of Android Auto
(with cable): disconnectthe connection via
th e connecting cable between the mobile
phone and multimedia sy stem.
% Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle
is stationar y. Tr
ansfer redve hicle data with Android Auto
and Apple CarPlay™ Overview of transfer
redve hicle data
When using Android Autoor Apple CarPlay™,
cer tain vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following sy stem information is transmit ted:
R Software release of the multimedia sy stem
R System ID (anonymised)
The transfer of this data is used tooptimise
communication between theve hicle and the
mobile phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identifier is randomly
ge nerated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (/ page 336).
The following driving status data is transmitted:
R Transmission position engaged R
Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
The following position data is transmitte d:
R Coordinates
R Speed
R Compass direction
R Acceleration di rection
This da tais only transfer red while the navigation
sy stem is active, in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel). Mercedes me connect
Note
s on Mercedes me connect
Mercedes me connect consists of multiple serv‐
ices. MBUX multimedia sy
stem 409

Depending on wh
ether the services are activated
and on theve hicle equipment, you can use the
fo llowing services via the multimedia sy stem and
th eove rhead control panel, forex ample:
R Accident and breakdown mana gement (me
button)
R Ifth e service is activated: Concier geService
(me button)
R Mercedes-Benz eme rgency call sy stem (auto‐
matic emer gency call or SOS button)
Mercedes me connect accident and breakdown
management, the Mercedes me connect Con‐
cier geService (if service is acti vated) and the
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the cloc k.
The me button and the SOS button can be found
on theve hicle's overhead control panel .
Yo u can also call the Mercedes-Benz Cus tomer
Centre using the multimedia sy stem .
Please no tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone numbe
rs. In emergencies, you can also use the
Mercedes-Benz emer gency call sy stem
(/ page 416).
Obse rveth e conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me por tal: https://
me.secu re.mercedes-benz.com
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/en_GB/index.html
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
R Access toa GSM network is available.
R The contract partner's GSM network co ver‐
age is available in there spective region.
R The ignition must be switched on so that
ve hicle data can be transfer red automati‐
call y. Multimedia sy
stem:
4 © 5
Phone 5
g #
Call Mercedes me connect.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data. The data
transfer is shown in the media displa y.
Then, you can select a service and be connected
to a specialist at the Mercedes-Benz Cus tomer
Centre.
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation are
av ailable at: http://manuals.daimler.com/baix/
cars/connectme/en_GB/ind ex.html 41 0
MBUX multimedia sy stem

Making a call via
theove rhead control panel 1
me button for service, concier geor informa‐
tion calls
2 SOS button co ver
3 SOS button (emergency call sy stem) #
Tomake a Me rcedes me call: press me
button 1. #
Tomake an eme rgency call: press SOS
button co ver2 briefly toopen. #
Press and hold SOS button 3for at least
one second.
If a Mercedes me call is active, an emer gency
call can still be triggered. This has priority over
all other active calls.
Information about the Mercedes me call
using the me but ton
A call tothe Mercedes-Benz Cus tomer Centre
has been initia ted via the me button in theove r‐
head control panel or the multimedia sy stem .
Using thevo ice dialogue sy stem you access the
desired service:
R Concier geService (if the service is activated)
R Accident and breakdown mana gement
(/ page 411)
R Mercedes-Benz Cust omer Centreforge neral
information about theve hicle
Yo u can find information on thefo llowing topics:
R Activation of Me rcedes me connect
R Operating theve hicle R
Nearest Mercedes-Benz service centre
R Other products and services from Mercedes-
Benz
Data is transfer red during the connection tothe
Mercedes-Benz Cus tomer Centre (/ page412).
Information on Mercedes me connect acci‐
dent and breakdown management
The accident and breakd own management can
include thefo llowing functions:
R Supplement tothe Mercedes-Benz emer‐
ge ncy call sy stem (/ page416)
If necessa ry,th e conta ct person at the
Mercedes-Benz emer gency call centre for‐
wa rdsth e call toMercedes me connect
breakdown and accident management. For‐
wa rding the call is ho wever not possible in all
countries.
R Breakdown assi stance bya mechanic on
location and/or theto wing away oftheve hi‐
cle tothe nearest Mercedes-Benz service
cent re
Yo u may be charge dfo rth ese services. MBUX multimedia sy
stem 411

More information about Mercedes me connect
services can be obtained in the Mercedes me
por tal: https://me.secure.mercedes-benz.com
Ar ranging a service appointment via
Mercedes me connect
If yo u ha veactivated the maintenance manage‐
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Cus tomer
Centre. You will then recei veindividual recom‐
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsented to
th e maintenance management service, the multi‐
media sy stem reminds you af ter a cer tain
amount of time that a service is due. A prom pt
appears asking if youwo uld like tomake an
appointment. #
Toarra nge a service appointment: select
Call .
Af teryo ur agreement theve hicle data is sent
and a Mercedes-Benz Cus tomer Centre
emplo yee deals with your appointment. The
information is then sent toyour desired
service outlet. This will contact
youto confirm the appoint‐
ment and if necessary consult about the
de tails.
% Ifyo u select Laterafte rth e service message
appears, the message is hidden and reap‐
pears af ter a cer tain period of time.
Giving consent todata transfer for Me rcedes
me connect
Re quirements:
R There is an active Mercedes me call via the
multimedia sy stem or the me button in the
ov erhead control panel .
% In cer tain countries you must confirm the
data transfer.
If th e accident and breakdown service and
Mercedes me connect Concier geService are not
acti vated on Mercedes me, theDo you want to
transmit vehicle data and the vehicle's position
to the Mercedes-Benz Customer Centre in order
to improve the processing of your request? mes‐
sage appears. #
Select Yes.
Re leva nt identi fication da tais transmitted
automaticall y.
More information on Mercedes me: http://
www.mercedes.me Tr
ansfer red data during a Mercedes me call The da
tatrans ferred when calling depends on
th e services activated and the type of call made:
R General information about theve hicle
R Concier geService
R Accident and breakdown assis tance
R Service appointment ar rangement
Whi chdata is transfer redfo rth e services, can
be take n from the cur rently valid term s of use.
These can be obtained in the Mercedes me por‐
ta l: https://me.secure.mercedes-benz.com
The following data is transmitte d if no service is
activated and the data pr otection prom pthas
been confirmed:
R Vehicle identification number 412
MBUX multimedia sy stem

R
Mercedes me cus tomer identification num‐
ber
R Reason forth e initiation of the call
R Language set in the multimedia sy stem
R Confirmation of the data pr otection prom pt
During the service appointment ar rangement via
th e service reminder, the cur rent mileage and
maintenance data can also be transferred,
assuming there qu ired data transfer tech nology
is suppor tedby the mobile service operator and
th equ ality of the mobile connection is suf ficient.
In addition, the current location of theve hicle
can be demanded bythe Mercedes-Benz Cus‐
to mer Centre from theve hicle, if accident and
breakdown management is called via thevo ice
control sy stem and no service has been activa‐
te d, but the data pr otection query has been con‐
fi rm ed.
% Atthe time of going topress, this function is
te ch nically not yetav ailable but can be sup‐
por ted in the future. The
following data is transmitte d ifthe data pro‐
te ction prom pthas been rejected:
R Reason forth e initiation of the call
R Rejection of the data pr otection prom pt Mercedes me and apps
Information about Mercedes me
When you log in with a user account tothe
Mercedes me por tal,th en services and of fers
from Mercedes-Benz will be available to you.
Av ailability is countr y-dependent.
Fo r more information consult a Mercedes-Benz
service centre or visit the Mercedes me por tal:
http://me.secure.mercedes-benz.com
% Make sure you alw ayske ep the Mercedes
me apps updated. Calling up
the Mercedes me user account
Multimedia sy stem:
4 © 5
Mercedes me & Apps
Yo ur vehicle is connected with a user
account #
Select Mercedes me.
Information about the connected user
account appears.
Yo ur vehicle is not yet connec ted with a user
account #
Select Mercedes me. #
The instructions for creating a user account
and connecting theve hicle with this follow
on the media displa y.
% Ifth e Mercedes me app is available on a
mobile phone, theve hicle connection can be
accomplished using the QR code shown.
Calling up the Mercedes me services
Re quirements:
R The vehicle is connected with the user
account. MBUX multimedia sy
stem 413