2019 MAZDA MODEL CX-9 Owners Manual (in English)

Settings
NOTE
Depending on the grade and specification, the screen display may differ.
Select the
icon on the home screen and display the Settings screen.
Switch the tab and select the setting item you want to change.
You can customize settings in the setup display as follows:
Ta b I t e m F u n c t i o n
AD-Disp Height
Brightness Control
Other
Refer to Active Driving
Display on page 4-56.
Display Refer to Volume/Display /Sound Controls on page 5-24.
Safety Distance Recognition Support System
SBS/SCBS
Other Refer to Personalization Features on page
9-10.
Sound Refer to Volume/Display/Sound Controls on page 5-24.
Clock Adjust Time
Displays the currently s
et time is displayed.
Press
to advance the hour/minute, and select to move the hour/minute back.
AM/PM can only be selected with the 12-hour
clock display.
GPS Sync Synchronizes with GPS when turned on.
When turned off, the time can be changed
from “Adjust Time”.
Time Format Changes the display between 12 and 24-hour
clock time.
Time Zone Select When it's not synchronized with GPS, select
the region you want to specify.
Daylight Savings Time Turns the daylight saving time setting on/off.
When ON, the time ad
vances 1 hour. When
OFF, it returns to normal time.
Ve h i c l e Rain Sensing Wiper
Door Locks
Other Refer to Personalization Features on page
9-10.
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TabItem Function
Devices Bluetooth
Refer to Bluetooth
® Preparation on page 5-52.
Android Auto
*
An Android Auto™ mod e connection can be
set on or off when connecting an Android™
Smartphone.
The setting takes effect directly after switching
on/off.
Displays in gray and cannot be selected if an
Android™ Smartphone is not connected.
Apple CarPlay
*
An Apple CarPlay™ connection can be set on
or off when connecting an iPhone®.
For the setting to take effect, it is necessary to
connect the iPhone
® again.
Displays in gray and cannot be selected if an
iPhone
® is not connected.
System Tool Tips Turns button explanations ON/OFF.
Language Changes the language.
Temperature
Changes the setting between Fahrenheit and
Celsius.
Distance Changes the setting between miles and kilome‐
ters.
Music Database Update Used to update Gracenote
®. Gracenote® is
used with USB Audio , and provides:
1. Supplemental music information (Such as song name, artist name)
2. Voice recognition assistance for Play Ar‐
tist and Play Album
Gracenote
® can be download ed from the Maz‐
da Handsfree Website.
Refer to Gracenote
® Database on page 5-39.
Restore All Factory Settings Memory and settings are initialized to the fac‐
tory settings.
The initialization launches by selecting the
button.
About Agreements and
Disclaimers
Verify the disclaimer and agree.
Version Information Can verify the current audio unit OS version
and Gracenote
® Database version.
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Applications
NOTE
Depending on the grade and specification, the screen display may differ.
Select the
icon on the home screen to display the Applications screen. The following
information can be verified.
Top screen ItemFunction
SiriusXM Travel Link ―Refer to How to use SiriusXM
Travel Link
® on page 5-34.
HD Radio™ Traffic Map ――
Fuel Economy Monitor Fuel Consumption DisplayRefer to Fuel Economy Monitor
on page 4-99.
Vehicle Status Monitor Warning Guid‐
ance
Warnings curren
tly active can be
verified. Refer to If a Warning Light
Turns On or Flashes on page
7-28.
Maintenance Scheduled Maintenance
Tire Rotation
Oil Change Refer to Maintenance Monitor
on page 6-16.
Apple CarPlay
*― Refer to How to use Apple Car‐
Play on page 5-42.
Android Auto
*― Refer to How to use Android
Auto™ mode on page 5-45.
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Troubleshooting
Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer service center.
U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx
Bluetooth
® Device pairing, c onnection problems
Symptom CauseSolution method
Unable to perform pairing ―Make sure that the Bluetooth
® de‐
vice is compatible with the Blue‐
tooth
® unit, and that Bluetooth® and
Find Mode*1 are on and the airplane
mode is off in the Bluetooth® device
setting. Turn off the power of the
Bluetooth
® device once, then turn it
back on. If pairing is still not possi‐
ble after this, contact an Authorized
Mazda Dealer or Mazda Bluetooth
®
Hands-Free Customer Service.
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SymptomCauseSolution method
Pairing cannot be performed again The pairing inform
ation paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure:
1. Delete the applicable Blue‐
tooth
® device on the Mazda
Connect.
2. Delete “Mazda” from the Blue‐
tooth
® search screen of the
Bluetooth® device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
® device once, then
turn it back on. If pairing is still not
possible after this, contact an Au‐
thorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
Unable to perform pairing The Bluetooth
® function and the
Find Mode/Visible setting*1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth® func‐
tion and the Find Mode/Visible set‐
ting
*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.Move the device to a location in
which radio wave interference is
less likely to occur.
Does not connect automatically
when starting the engine The pairing inform
ation is updated
when the device OS is updated. Perform pairing using the following
procedure:
1. Delete the applicable Blue‐
tooth
® device on the Mazda
Connect.
2. Delete “Mazda” from the Blue‐
tooth
® search screen of the
Bluetooth® device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
® device once, then
turn it back on. If pairing is still not
possible after this, contact an Au‐
thorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
*1 Setting which detects the existe nce of a device external to the Bluetooth® unit.
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NOTE
When the OS of the device is updated, the pairing information may be deleted. If this
happens, reprogram the pairing information to the Bluetooth
® unit.
If you pair your phone which has already been paired to your vehicle more than once in
the past, you need to delete “Mazda” on your mobile device. Then, execute the
Bluetooth
® search on your mobile device once again, and pair to a newly detected
“Mazda”.
Before you pair your device, make sure that Bluetooth® is “ON”, both on your phone and
on the vehicle.
If Bluetooth®-enabled devices are used in the following locations or conditions,
connection via Bluetooth
® may not be possible.
The device is in a location hidden from the center display such as behind or under a
seat, or inside the glove compartment.
The device contacts or is covered by a metal object or body.
The device is set to power-saving mode.
Different Bluetooth®-enabled devices can be used for Bluetooth® Hands-Free and
Bluetooth
® audio. For example, device A can be connected as a Bluetooth® Hands-Free
device and device B can be connected as a Bluetooth
® audio device. However, the
following may occur when they are used at the same time.
The Bluetooth® connection of the device is disconnected.
Noise occurs in the Hands-Free audio.
Hands-Free operates slowly.
Voice recognition related problems
Symptom CauseSolution method
Poor voice recognition
Excessive, slow speech.Excessive, forceful speech
(shouting).
Speaking before the beep sound
has ended.
Loud noise (speaking or noise
from outside/inside vehicle).
Airflow from A/C is blowing
against the microphone.
Speaking in off-standard expres‐
sions (dialect). Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers
are spoken in a sequence, recogni‐
tion ability will imp
rove if no stop is
placed between the numbers.
False recognition of numbers
Poor voice recognition
There is a malfunction in the micro‐
phone.A poor connection or malfunction
with the microphone may have oc‐
curred. Consult an Authorized Maz‐
da Dealer.
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SymptomCauseSolution method
Phone-related voice recognition is
disabled There is a problem with the connec‐
tion between the Bluetooth
® unit
and the device. If there is any malfunction after
checking the pairin
g situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognized The Bluetooth
® system is under a
condition in which recognition is
difficult. By carrying out the following meas‐
ures, the rate of recognition will im‐
prove.Clear memory from the phone‐
book which is not used very of‐
ten.
Avoid shortened names, use full
names. (Recognition improves
the longer the name is. By not us‐
ing names such as “Mom”,
“Dad”, recognition will improve.)
When operating the audio, a song
name is not recognized Song names cannot be recognized
by voice.
―
You want to skip guidance ― Guidance can be skipped by quickly
pressing and releasing the talk but‐
ton.
Regarding proble
ms with calls
Symptom CauseSolution method
When starting a call, vehicle noise
from the other party can be heard For about 3 seconds
after starting a
call, the Bluetooth
® unit's Noise
Suppression function requires time
to adapt to the call environment. This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet The volume is set at zero or low. Increase the volume.
Other problems
Symptom
CauseSolution method
The indication for the remaining
battery is different between the ve‐
hicle and the device The indication method is different
between the vehicle and the device.
―
When a call is made from the vehi‐
cle, the telephone number is updated
in the incoming/outgoing call record
but the name does not appear The number has not been registered
into the phonebook.If the number has been registered
into the phonebook, the incoming/
outgoing call record is updated by
the name in the phonebook when
the engine is restarted.
The cell phone does not synchronize
with the vehicle regarding the in‐
coming/outgoing call record Some types of cell phones do not
synchronize automatically.
Operate the cell phone for synchro‐
nization.
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SymptomCauseSolution method
It takes a long time to complete the
function for changing the language A maximum of 60 seconds is re‐
quired.
―
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