2019 MAZDA MODEL 3 HATCHBACK Owners Manual (in English)

Importer/Distributor
▼U.S.A.
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734 U.S.A.
TEL: 1 (800) 222-5500 (in U.S.A.)
(949) 727-1990 (outside U.S.A.)
▼CANADA
Mazda Canada Inc.
55 Vogell Road, Richmond Hill,
Ontario, L4B 3K5 Canada
TEL: 1 (800) 263-4680 (in Canada)
(905) 787-7000 (outside Canada)
▼
PUERTO RICO/U.S. Virgin Island
International Automotive Distributor
Group, LLC. (Mazda de Puerto Rico)
P.O. Box 191850, San Juan, Puerto Rico
00919-1850
TEL: (787) 641-1777
▼MEXICO
Mazda Motor de Mexico
Mario Pani 400 PB, Col. Santa Fe
Cuajimalpa, Delegación Cuajimalpa de
Morelos, Ciudad de México, CP 05348
TEL: Center of Attention to Clients:
01 (800) 016 2932. in Mexico
▼GUAM
Triple J Motors
157 South Marine Drive, Tamuning,
GUAM 96911 USA
P.O. Box 6066 Tamuning, Guam 96931
TEL: (671) 649-6555
▼SAIPAN
Pacific International Marianas, Inc.
(d.b.a. Midway Motors)
P.O. Box 887 Saipan, MP 96950
TEL: (670) 234-7524

Triple J Saipan, Inc.
(d.b.a. Triple J Motors)
P.O. Box 500487 Saipan, MP 96950-0487
TEL: (670) 234-7133/3051
▼AMERICAN SAMOA
Polynesia Motors, Inc.
P.O. Box 1120, Pago Pago, American
Samoa 96799
TEL: (684) 699-9347
Customer Information and Reporting Safety Defects
Mazda Importer/Distributors
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Reporting Safety Defects(U.S.A.)
▼Reporting Safety Defects
If you believe that your vehicle has a
defect which could cause a crash or could
cause injury or death, you should
immediately inform the National Highway
Traffic Safety Administration (NHTSA) in
addition to notifying Mazda Motor
Corporation (Your Mazda Importer/
Distributor).

If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot
become involved in individual problems
between you, your dealer, or Mazda Motor
Corporation (Your Mazda Importer/
Distributor).

To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY
:1-800-424-9153);
go to http://www.safercar.gov; or write to:
Administrator, NHT SA, 1200 New Jersey
Avenue, SE., Washington, DC, 20590. You
can also obtain other information about
motor vehicle safety from http://
www.safercar.gov.
NOTE
If you live in the U.S.A., all
correspondence to Mazda Motor
Corporation should be forwarded to:

Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
or
P.O. Box 19734
Irvine, CA 92623-9734
Customer Experience Center or toll free at
1 (800) 222-5500

If you live outside of the U.S.A., please
contact the nearest Mazda Distributor
shown in this manual.
Refer to CANADA on page 8-11.
Refer to PUERTO RICO/U.S. Virgin
Island on page 8-11.
Refer to MEXICO on page 8-11.
Refer to GUAM on page 8-11.
Refer to SAIPAN on page 8-11.
Refer to AMERICAN SAMOA on page
8-11.
Customer Information and Reporting Safety Defects
Reporting Safety Defects
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Reporting Safety Defects(Canada)
▼Reporting Safety Defects
Canadian customers who wish to report a
safety-related defect to Transport Canada,
Defect Investigations and Recalls, may
telephone the toll free hotline
1-800-333-0510, or contact Transport
Canada by mail at: Transport Canada,
ASFAD, Place de Ville Tower C, 330
Sparks Street, Ottawa ON K1A 0N5.

For additional road safety information,
please visit the Road Safety website at:
http://www.tc.gc.ca
/roadsafety/menu.htm
Customer Information and Reporting Safety Defects
Reporting Safety Defects
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Warranties for YourMazda
▼Warranties for Your Mazda
New Vehicle Limited Warranty
Powertrain Limited Warranty
Safety Restraint System Limited
Wa r r a n t y
Anti-perforation Limited Warranty
Federal Emission Control Warranty/
California Emission Control Warranty
Emission Defect Warranty
Emission Performance Warranty
Emission Control Warranty
Replacement Parts and Accessories
Limited Warranty
Tire Warranty
NOTE
Warranty information varies depending on
the country. Refer to the Warranty Booklet
for detailed warran
ty information.
Outside the United States/
Canada
▼Outside the Unit
ed States/Canada
Government regulations in the United
States/Canada require that automobiles
meet specific emission regulations and
safety standards. Therefore, vehicles built
for use in the United States/Canada may
differ from those sold in other countries.

The differences may make it difficult or
even impossible for your vehicle to
receive satisfactory servicing in other
countries. We strongly recommend that
you NOT take your Mazda outside the
United States/Canada.

United States
However, in the event that you are moving
to Canada permanently, Mazda vehicles
built for use in the United States could be
eligible for exportation to Canada with
specific vehicle mod ifications to comply
with the Canadian Mo tor Vehicle Safety
Standards (CMVSS).

Canada
However, in the event that you are moving
to the United States permanently, Mazda
vehicles built for use in Canada could be
eligible for exportation to the United
States with specific vehicle modifications
to comply with the United States Federal
Motor Vehicle Safety Standards (FMVSS).
NOTE
The above is applicable for a permanent
import/export situation and not related to
travelers on vacation.
Customer Information and Reporting Safety Defects
War r a n ty
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You may have the following problems if
you do take your vehicle outside of the
United States/Canada:
Recommended fuel may be unavailable.
Any kind of leaded fuel or low-octane
fuel will affect vehicle performance and
damage the emission controls and
engine.
Proper repair facilities, tools, testing
equipment, and replacement parts may
not be available.
Please refer to your Manufacturer's
Warranty Booklet for more information.
Registering Your Vehicle in A Foreign Country
(Except United States and Canada)
▼Registering Your Vehicle in A
Foreign Country
Registering your vehicle in a foreign
country may be problematic depending on
whether it meets the specific emission and
safety standards of the country in which
the vehicle will be driven. Consequently,
your vehicle may require modifications at
personal expense in order to meet the
regulations.
In addition, you should be aware of the
following issues:
Satisfactory vehicle servicing may be
difficult or impossible in another country.

The fuel specified for your vehicle may be
unavailable.

Parts, servicing techniques, and tools
necessary to maintain and repair your
vehicle may be unavailable.

There might not be an Authorized Mazda
Dealer in the country you plan to take your
vehicle.

The Mazda warranty
is valid only in
certain countries.
Customer Information and Reporting Safety Defects
Wa r r an t y
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Add-On Non-GenuineParts and Accessories
▼ Add-On Non-Genuine Parts and
Accessories
Non-genuine parts a
nd accessories for
Mazda vehicles can be found in stores.
These may fit your vehicle, but they are
not approved by Mazda for use with
Mazda vehicles. When you install
non-genuine parts or accessories, they
could affect your vehicle's performance or
safety systems; the Mazda warranty
doesn't cover this. Before you install any
non-genuine parts or accessories, consult
an Authorized Mazda Dealer.
WA R N I N G
Always consult an Authorized Mazda
Dealer before you install non-genuine parts
or accessories:
Improperly designed parts or accessories
could seriously affect your vehicle's
performance or safety systems. This could
cause you to have an accident or increase
your chances of injuries in an accident.
Be very careful in choosing and installing
add-on electrical equipment, such as
mobile telephones, two-way radios, stereo
systems, and car alarm systems:
Incorrectly choosing or installing improper
add-on equipment or choosing an
improper installer is dangerous. Essential
systems could be damaged, causing engine
stalling, air-bag (SRS) activation,
ABS/TCS/DSC inactivation, or a fire in the
vehicle.
Mazda assumes no responsibility for
death, injury, or expenses that may result
from the installa tion of add-on
non-genuine parts or accessories.
Customer Information and Reporting Safety Defects
War r a n ty
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Cell Phones Warning
▼Cell Phones Warning
WA R N I N G
Please comply with the legal regulations
concerning the use of communication
equipment in vehicles in your country:
Use of any electrical devices such as cell
phones, computers, portable radios,
vehicle navigation or other devices by the
driver while the vehicle is moving is
dangerous. Dialing a number on a cell
phone while driving also ties-up the driver's
hands. Use of these devices will cause the
driver to be distracted and could lead to a
serious accident. If a passenger is unable to
use the device, pull off the right-of-way to a
safe area before use. If use of a cell phone is
necessary despite this warning, use a
hands-free system to at least leave the
hands free to drive the vehicle. Never use a
cell phone or other electrical devices while
the vehicle is moving and, instead,
concentrate on the full-time job of driving.
Customer Information and Reporting Safety Defects
Cell Phones
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Event Data Recorder(U.S.A. and Canada)
▼ Event Data Recorder
This vehicle is equipped with an event
data recorder (EDR). The main purpose of
an EDR is to record,
in certain crash or
near crash-like situations, such as an air
bag deployment or hitting a road obstacle,
data that will assist in understanding how
a vehicle’s systems performed. The EDR
is designed to record data related to
vehicle dynamics and safety systems for a
short period of time, typically 30 seconds
or less. The EDR in this vehicle is
designed to record such data as:
How various systems in your vehicle
were operating;
Whether or not the driver and passenger
safety belts were buckled/fastened;
How far (if at al l) the driver was
depressing the accelerator and/or brake
pedal; and,
How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
NOTE:
EDR data are recorded by your vehicle
only if a non-trivial crash or near
crash-like situation occurs; no data are
recorded by the EDR under normal driving
conditions and no personal data (e.g.,
name, gender, age, and crash location) are
recorded. However, other parties, such as
law enforcement, coul d combine the EDR
data with the type of personally
identifying data routi nely acquired during
a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition
to the vehicle manufacturer, other parties,
such as law enforcem ent, that have the
special equipment, can read the
information if they have access to the
vehicle or the EDR.

Mazda will not disclose any of the data
recorded in an EDR to a third party unless:
A written agreement from the vehicle
owner or the lessee is obtained
Officially requested by the police or
other law enforcement authorities
Used as a defense for Mazda in a
lawsuit, claim, or arbitration
Ordered by a judge or court
However, if necessary Mazda will:
Use the data for research on Mazda
vehicle performance, including safety.
Disclose the data or the summarized
data to a third party for research
purposes without disclosing vehicle or
owner identification information.
Customer Information and Reporting Safety Defects
Event Data Recorder
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