2019 MASERATI QUATTROPORTE service

WARNING:
Operating, servicing and maintaining a passenger vehicle or off-road vehicle can expose
you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead,
which are know to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves
or wash your hands frequently when servicing your vehicle.
For more information go to: www.P65Warnings.ca.gov/passenger-vehicle.

Dear Customer,
Thank you for choosing a Maserati.
This vehicle represents the result of Maserati's great experience in the design and production of sports, touring and
racing vehicles.
With this manual you will acquaint yourself with the equipment and options of your Maserati in order to take advantage
of its full potential.
Before driving your vehicle for the first time, we suggest reading the printed Quick Guide carefully in order to quickly
acquaint with commands and functions of your vehicle. You can consult this Owner's Manual and the Maserati Touch
Control Plus guide directly from the dashboard touchscreen display of your vehicle.
The updated version of the onboard documentation can be consulted by accessing the section “Services” on the website
www.maserati.com.
In a dedicated section of this manual you will also find instructions for basic maintenance procedures, in order to ensure
steady levels of performance, quality and safe driving.
Keep in mind that proper maintenance is an essential factor to help preserve the value of the vehicle over time and
protect the environment.
For “Scheduled Maintenance” or any other operation, contact your Authorized Maserati Dealer : you can trust our
trained technical staff, who is constantly updated and provided with the required equipment in order to ensure that all
service operations are performed properly and reliably.
The Quick guide and other documents contained in onboard documentation kit are integral part of the vehicle and
should always be kept on board.
You can purchase a printed copy of the documents visible on dashboard touchscreen display at your dealer of your
Authorized Maserati Dealer .
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WARNING!
CALIFORNIA proposition 65.
Operating, servicing and maintaining a passenger vehicle or off-road vehicle can expose you to chemicals including such
as, engine exhaust, carbon monoxide, phthalates and lead, that which are known to the State of California to cause
cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands
frequently when servicing your vehicle. For more information go to: www.P65Warnings.ca.gov/passenger-
vehicle
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1 – Introduction Consulting the Manual .................................... 8
Abbreviations ........................................... 9
Updating .............................................. 10
Service and Warranty ..................................... 10
Suggestions for Obtaining Service for Your Vehicle .............. 11
If You Need Assistance .................................... 11
Warranty Information .................................... 12
Reporting Safety Defects .................................. 12
Parts Service ........................................... 13
Aftermarket Parts & Accessories Statement .................... 13
Symbols ............................................... 14
Warnings when Driving ................................... 15
Maserati Roadside Assistance Program
(available for USA and Canada only) ........................ 16
Vehicle Identification Data ................................. 18
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Consulting the Manual This Manual illustrates maintenance
and useful information related to 3.8
V8 motorization model, indicated as
(3.8 V8 Engine), and 3.0 V6
motorization models, indicated as (3.0
V6 Engine).
For an easy identification of the topics,
this Manual is divided into sections
and chapters: each chapter can have
more paragraphs.
Within the text, important warnings
and notes are also easily identifiable
through icons.
WARNING!
CALIFORNIA proposition 65.
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that
which are known to the State of
California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle. For more information go to:
www.P65Warnings.ca.gov/passenger-
vehicle
WARNING!
Failure to comply with the instructions
could cause HAZARDOUS SITUATIONS
involving personal and vehicle safety.
ENVIRONMENTAL!
This note indicates the correct
behavior when using the vehicle to
protect the environment.
CAUTION!
Aimed at preventing any damage to
the vehicle and thus hazards involving
the safety of persons.
NOTE:
Additional information regarding
the
subject and/or the operation
described.
• “Left” and “right” in this manual,
always refer to the driving direction.
• All indications and images in this
Manual refer to a vehicle with left-hand drive. On right-hand drive
vehicles, some controls are ordered
differently than shown in the
illustrations.
• If not otherwise specified, the
instrument cluster shown in the
images belongs to the 3.8 V8 model –
however the indications given are
also valid on 3.0 V6 models.Introduction
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Updating Constant improvements are being
performed to maintain this vehicle's
high level of quality. Therefore, there
may be differences between this
manual and your vehicle.
Maserati reserves the right to carry out
design and functional changes and to
provide updates or improvements.
This Owner's Manual illustrates and
describes all versions of the current
vehicle model. Therefore, some of the
equipment and accessories in this
publication may not appear on your
vehicle; please only consider the
information related to your vehicle.
All specifications and illustrations
contained in this manual are as of the
Manual publishing date.
NOTE:
The updated version of the on-board
documentation can be consulted by
accessing the section “Services” on the
website www.maserati.com .Service and Warranty The information provided in this
manual is limited to instructions and
indications that are strictly required
for vehicle use and proper
maintenance.
By following these instructions
carefully, the vehicle will meet the
owner's satisfaction and best results.
We advise to have all service and
inspections completed only by an
Authorized Maserati Dealer , where
you will find a specially trained staff
and the proper equipment to repair
your vehicle.
Please visit the www.maserati.com to
find the nearest Authorized Maserati
Dealer .
All features and accessories installed
on the vehicle have been designed by
Maserati engineers and have
successfully passed rigorous tests,
submitted in all conditions of use.
Installing aftermarket components or
accessories not approved by Maserati
may interfere with the vehicle
electronics and compromise driving
safety and possibly voiding the
warranty coverage.
Nor do the warranties cover the costs
of repairing damage or conditions
caused by any changes to your vehicle that do not comply with Maserati’s
specifications.
An Authorized Maserati Dealer is at
your complete disposal for any
information and questions you may
have.
Introduction
1
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Suggestions for Obtaining
Service for Your Vehicle Prepare for the Appointment If warranty work is required, be sure
to have the right papers with you and
take your warranty folder. Not all
work being performed may be
covered by the warranty: therefore
discuss additional charges with the
service manager. It is advisable to keep
a maintenance log of your vehicle’s
service history, as this can often
provide a clue to the current problem.
Prepare a List Make a written list of your vehicle’s
problems or the specific work you
wish to be performed. If the vehicle
has had an accident or work done that
is not indicated on the maintenance
log, please communicate this to the
service advisor.
Optimize the Requests If there are a number of items
needing attention, it is advisable to
discuss this with your service advisor to
agree on the order of priorities.
At many Authorized Dealers/Service
Centers , it is possible to obtain a
loaner vehicle or a rental vehicle at a minimal daily charge. If you need a
rental vehicle, it is advisable to make
these arrangements prior to the visit,
for example when you call to set the
appointment.
If You Need Assistance The manufacturer/Maserati and its
Authorized Dealers/Service Network
set highest priority to the client’s
satisfaction with the products and
services.
Warranty service must be performed
by an Authorized Maserati
Dealer/Service Center .
Should there be any issues, please
keep in mind that most matters can be
resolved with the following process.
• If for some reason you are still not
satisfied, please contact the general
manager or owner of the Service
Center, it is their responsibility to
assist you.
• If a Service Center is unable to
resolve the issue, you may contact
Maserati Customer Center .
Any communication to the Maserati
Consumer Affairs should include the
following information:
• Owner’s name and address.
• Owner’s telephone number (home
and office).
• Maserati Service Center name.
• Vehicle Identification Number (VIN).
• Vehicle delivery date and mileage.Introduction
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11

immediately inform Transport Canada
in addition to notifying Maserati
North America, Inc.
Transport Canada can be contacted at:
1-800-333-0510
Teletypewriter (TTY): 613 990-4500
Fax: 1-819-994-3372
Mailing Address: Transport Canada -
Road Safety, 80 rue Noël, Gatineau,
(Quebec) J8Z 0A1.
In Canada If you believe that your vehicle has a
safety defect, contact the Customer
Service Department immediately.
Canadian customers who wish to
report a safety defect to the Canadian
government should contact Transport
Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/ Parts Service Genuine Maserati parts keep the
reliability, comfort and performance
of your new car unchanged
throughout its life.
For service and scheduled
maintenance Maserati suggests you to
ask for genuine parts since they are
the result of constant research and
development, reliability test and new
technologies, as well as they are
specifically designed for this vehicle.
Aftermarket Parts &
Accessories Statement Modification of the vehicle or
installation of any accessory or
components attached to the vehicle
which alters the original engineering
and/or vehicle operating
specifications, or which result in
damage to the other original
components, electrical interference,
electrical short(s), radio static, water
leaks and wind noise may result in
damage to genuine components,
compromise the safety of the vehicle
and affect the validity of the new car
warranty on the vehicle.
Non-genuine Maserati Parts Non-genuine Maserati Parts (while
you may elect to use non-genuine
Maserati parts for maintenance or
repair services), Maserati North
America, Inc. is not obligated to pay
for repairs that include non-genuine
Maserati parts or for any damage
resulting from the use of non-genuine
parts. Maserati will not accept any
liability for any parts and accessories
not approved by Maserati, including
Dealer-installed accessories not
distributed by Maserati North
America, Inc.Introduction
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