2019 LINCOLN MKZ phone

Checking the Wiper Blades.......................315
Changing the Wiper Blades......................316
Adjusting the Headlamps..........................316
Changing a Bulb...........................................317
Changing the Engine Air Filter..................317
Vehicle Care
General Information.....................................319
Cleaning Products.......................................319
Cleaning the Exterior.................................320
Waxing............................................................321
Cleaning the Engine...................................322
Cleaning the Windows and Wiper Blades......................................................................322
Cleaning the Interior...................................323
Cleaning the Instrument Panel andInstrument Cluster Lens........................325
Cleaning Leather Seats.............................325
Repairing Minor Paint Damage................326
Cleaning the Wheels..................................326
Vehicle Storage............................................327
Body Styling Kits..........................................328
Wheels and Tires
Tire Sealant and Inflator Kit......................329
Tire Care........................................................336
Using Summer Tires...................................350
Using Snow Chains......................................351
Tire Pressure Monitoring System...........352
Changing a Road Wheel...........................356
Technical Specifications............................364
Capacities and Specifications
Engine Specifications - 2.0L.....................366
Engine Specifications - 3.0L.....................367
Motorcraft Parts - 2.0L...............................368
Motorcraft Parts - 3.0L................................370
Vehicle Identification Number...................371
Vehicle Certification Label.........................371
Transmission Code Designation.............372
Capacities and Specifications - 2.0L......373
Capacities and Specifications - 3.0L......379
Bulb Specification Chart............................386
Audio System
General Information....................................389
Audio Unit......................................................391
USB Port........................................................392
Media Hub....................................................392
SYNC™ 3
General Information....................................394
Home Screen...............................................409
Using Voice Recognition.............................411
Entertainment................................................421
Climate...........................................................435
Phone.............................................................439
Navigation.....................................................447
Apps...............................................................458
Settings...........................................................461
SYNC™ 3 Troubleshooting..........................481
Accessories
Accessories..................................................499
Lincoln Protect
Lincoln Protect..............................................501
5
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

Note:Including to the extent that any lawpertaining to Event Data Recorders appliesto SYNC or its features, please note thefollowing: Once 911 Assist (if equipped) isenabled (set ON), 911 Assist may, throughany paired and connected cell phone,disclose to emergency services that thevehicle has been in a crash involving thedeployment of an airbag or, in certainvehicles, the activation of the fuel pumpshut-off. Certain versions or updates to 911Assist may also be capable of being usedto electronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or other detailsabout the vehicle or crash or personalinformation about the occupants to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot activate the 911 Assist feature. SeeSYNC™ 3 (page 394).
Additionally, when you connect to Traffic,Directions and Information (if equipped,U.S. only), the service uses GPS technologyand advanced vehicle sensors to collectthe vehicle’s current location, traveldirection, and speed (“vehicle travelinformation”), only to help provide you withthe directions, traffic reports, or businesssearches that you request. If you do notwant Ford or its vendors to receive thisinformation, do not activate the service. Formore information, see Traffic, Directionsand Information, Terms and Conditions.See SYNC™ 3 (page 394).
PERCHLORATE
Certain components in your vehicle such asairbag modules, seatbelt pretensioners andremote control batteries may containperchlorate material. Special handling mayapply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offersa full range of financing and lease plans tohelp you acquire your vehicle. We arededicated to providing answers, informationand a truly extraordinary experience.
Use the options below to contact us withquestions about your account or financingand we will respond promptly:
Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
12
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Introduction

On Board Diagnostics Data LinkConnector
WARNING: Do not connect wirelessplug-in devices to the data link connector.Unauthorized third parties could gain accessto vehicle data and impair the performanceof safety related systems. Only allow repairfacilities that follow our service and repairinstructions to connect their equipment tothe data link connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used in conjunctionwith a diagnostic scan tool for vehiclediagnostics, repairs and reprogrammingservices. Installing an aftermarket device thatuses the DLC during normal driving forpurposes such as remote insurance companymonitoring, transmission of vehicle data toother devices or entities, or altering theperformance of the vehicle, may cause
interference with or even damage to vehiclesystems. We do not recommend or endorsethe use of aftermarket plug-in devices unlessapproved by Ford. The vehicle Warranty willnot cover damage caused by an aftermarketplug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
Using mobile communications equipment isbecoming increasingly important in theconduct of business and personal affairs. However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly in emergencysituations. Safety must be paramount whenusing mobile communications equipment toavoid negating these benefits. Mobilecommunication equipment includes, but isnot limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your vehiclemay be equipped with features and optionsthat are different from the features andoptions that are described in this Owner’sManual. A market unique supplement maybe supplied that complements this book. Byreferring to the market unique supplement,if provided, you can properly identify thosefeatures, recommendations and
14
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Introduction

Direction indicators. See DirectionIndicators (page 92).A
Instrument cluster. See Gauges(page 103). See Warning Lampsand Indicators (page 105).
B
Wiper lever. See Wipers andWashers (page 84).C
Information and entertainmentdisplay.D
Audio unit. See Audio Unit (page391).E
Hazard warning flasher switch.See Hazard Flashers (page 263).F
Parking aid switch. See ParkingAids (page 201).G
Heated rear window switch. SeeHeated Rear Window (page 139).H
Climate controls. See ClimateControl (page 136).I
Start button. See Keyless Starting(page 161).J
Entertainment, navigation andphone.K
Voice control. See Voice Control(page 82).L
Horn.M
Steering wheel adjustment. SeeAdjusting the Steering Wheel(page 80).
N
Cruise control switches. SeeUsing Cruise Control (page 217).O
Information display controls. SeeInformation Displays (page 110).P
Parking brake. See ElectricParking Brake (page 193).Q
Lighting control. See LightingControl (page 87). Instrumentlighting dimmer. See InstrumentLighting Dimmer (page 89).
R
18
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
At a Glance

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the FCCRules and with Licence exempt RSSStandards of Industry Canada. Operation issubject to the following two conditions:
•This device may not cause harmfulinterference, and
•This device must accept any interferencereceived, including interference that maycause undesired operation.
WARNING: Changes or modificationsnot expressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term "IC:" before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
The typical operating range for yourtransmitter is approximately 33 ft (10 m).Vehicles with the remote start feature willhave a greater range. One of the followingcould cause a decrease in operating range:
•weather conditions
•nearby radio towers
•structures around the vehicle
•other vehicles parked next to yourvehicle
Other short-distance radio transmitters, suchas amateur radios, medical equipment,wireless headphones, remote controls andalarm systems may operate on the samefrequency as your remote control. If othertransmitters are operating on thosefrequencies, you may not be able to use yourremote control. Using your remote controlnear some types of electronic equipment,such as USB devices, computers or cellphones can interfere with remote operation.Operating your remote control near metal ormetallic-finished purses, bags or clothing caninterfere with remote operation. You can lockand unlock the doors with the key.
Note:Make sure to lock your vehicle beforeleaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Intelligent Access
The system uses a radio frequency signal tocommunicate with your vehicle and authorizeyour vehicle to unlock when one of thefollowing conditions are met:
•You touch the inside of any exterior doorhandle within 3 ft (1 m) proximity of anintelligent access key.
•You press the luggage compartmentbutton.
•You press a button on the transmitter.
If excessive radio frequency interference ispresent in the area or if the transmitterbattery is low, you may need to mechanicallyunlock your door. You can use themechanical key blade in your intelligentaccess key to open the driver door in thissituation. See Remote Control (page 58).
57
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Keys and Remote Controls

Locking the Doors
Press the button to lock all doors. A tone sounds and the directionindicators flash.
Press the button again within three secondsto confirm that all the doors are closed. Thedoors lock again, a tone sounds and thedirection indicators flash if all the doors andthe luggage compartment are closed.
Mislock
If any door or the luggage compartment isopen, or if the hood is open on vehicles withan anti-theft alarm or remote start, a tonesounds and the direction indicators do notflash. You can switch this feature on or offin the information display. See InformationMessages (page 116).
Opening the Luggage Compartment
Press twice within three secondsto open the luggage compartment.
Make sure to close and latch the luggagecompartment before driving your vehicle. Anunlatched luggage compartment may causeobjects to fall out or block your view.
Note:The luggage compartment releasebutton only works when your vehicle speedis below 3 mph (5 km/h).
Activating Intelligent Access
General Information
You can unlock and lock the vehicle withouttaking the keys out of your pocket or pursewhen your intelligent access key is within3 ft (1 m) of your vehicle. Intelligent accessuses a sensor on the back of the door handlefor unlocking and a separate sensor on theface of each door handle for locking.
The system does not function if:
•Your vehicle battery has no charge.
•The key battery has no charge.
•The passive key frequencies are jammed.
Note:The system may not function if the keyis close to metal objects or electronicdevices, for example keys or a cell phone.
Note:If the system does not function, usethe key blade to lock and unlock yourvehicle. See Remote Control (page 58).
Unlocking Using Intelligent Access
With your intelligent access key within 3 ft(1 m) of your vehicle, touch the unlock sensoron the back of the door handle for a briefperiod and then pull on the door handle tounlock, being careful to not touch the locksensor at the same time or pulling the doorhandle too quickly. The intelligent accesssystem requires a brief delay to authenticateyour intelligent access key fob.
Locking Using Intelligent Access
68
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Doors and LocksE138623 E138630 E248553 E248554

GENERAL INFORMATION
WARNING: Extended idling at highengine speeds can produce very hightemperatures in the engine and exhaustsystem, creating the risk of fire or otherdamage.
WARNING: Do not park, idle or driveyour vehicle on dry grass or other dry groundcover. The emission system heats up theengine compartment and exhaust system,creating the risk of fire.
WARNING: Do not start the engine ina closed garage or in other enclosed areas.Exhaust fumes can be toxic. Always openthe garage door before you start the engine.
WARNING: Exhaust leaks may resultin entry of harmful and potentially lethalfumes into the passenger compartment. Ifyou smell exhaust fumes inside your vehicle,have your vehicle inspected immediately. Donot drive if you smell exhaust fumes.
If you disconnect the battery, your vehiclemay exhibit some unusual drivingcharacteristics for approximately 5 mi (8 km)after you reconnect it. This is because theengine management system must realignitself with the engine. You can disregard anyunusual driving characteristics during thisperiod.
The powertrain control system meets allCanadian interference-causing equipmentstandard requirements regulating theimpulse electrical field or radio noise.
When you start the engine, avoid pressingthe accelerator pedal before and duringoperation. Only use the accelerator pedalwhen you have difficulty starting the engine.
KEYLESS STARTING
Note:The keyless starting system may notfunction if the key is close to metal objectsor electronic devices such as cellularphones.
Note:A valid key must be located insideyour vehicle to switch the ignition on andstart the vehicle.
Ignition Modes
161
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Starting and Stopping the EngineE164319

SAFETY PRECAUTIONS
WARNING: Do not overfill the fuel tank.The pressure in an overfilled tank may causeleakage and lead to fuel spray and fire.
WARNING: The fuel system may beunder pressure. If you hear a hissing soundnear the fuel filler inlet, do not refuel until thesound stops. Otherwise, fuel may spray out,which could cause serious personal injury.
WARNING: Fuels can cause seriousinjury or death if misused or mishandled.
WARNING: Fuel may contain benzene,which is a cancer-causing agent.
WARNING: When refueling always shutthe engine off and never allow sparks oropen flames near the fuel tank filler valve.Never smoke or use a cell phone whilerefueling. Fuel vapor is extremely hazardousunder certain conditions. Avoid inhalingexcess fumes.
Follow these guidelines when refueling:
•Extinguish all smoking materials and anyopen flames before refueling yourvehicle.
•Always switch the engine off beforerefueling.
•Automotive fuels can be harmful or fatalif swallowed. Fuel is highly toxic and ifswallowed can cause death or permanentinjury. If fuel is swallowed immediatelycall a physician, even if no symptoms areimmediately apparent. The toxic effectsof fuel may not be apparent for hours.
•Avoid inhaling fuel vapors. Inhaling fuelvapor can lead to eye and respiratorytract irritation. In severe cases, excessiveor prolonged breathing of fuel vapor cancause serious illness and permanentinjury.
•Avoid getting fuel in your eyes. If yousplash fuel in your eyes, immediatelyremove contact lenses (if worn), flush withwater for 15 minutes and seek medicalattention. Failure to seek proper medicalattention could lead to permanent injury.
•Fuels can be harmful if absorbed throughthe skin. If you splash fuel on your skin,clothing or both, promptly removecontaminated clothing and thoroughlywash your skin with soap and water.Repeated or prolonged skin contactcauses skin irritation.
•Be particularly careful if you are takingAntabuse or other forms of Disulfiram forthe treatment of alcoholism. Breathingfuel vapors could cause an adversereaction, serious personal injury orsickness. Immediately call a physician ifyou experience any adverse reactions.
FUEL QUALITY
Choosing the Right Fuel
166
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Fuel and RefuelingE161513