Head Restraints............................................142
Power Seats...................................................143
Memory Function..........................................147
Rear Seats......................................................148
Heated Seats.................................................149
Climate Controlled Seats...........................150
Rear Seat Armrest.........................................151
Universal Garage Door Opener
Universal Garage Door Opener...............153
Auxiliary Power Points
Auxiliary Power Points................................158
Storage Compartments
Center Console............................................160
Overhead Console......................................160
Starting and Stopping the Engine
General Information......................................161
Keyless Starting.............................................161
Starting a Gasoline Engine........................162
Engine Block Heater...................................164
Fuel and Refueling
Safety Precautions.......................................166
Fuel Quality...................................................166
Fuel Filler Funnel Location.........................167
Running Out of Fuel....................................168
Refueling........................................................169
Fuel Consumption........................................172
Engine Emission Control
Emission Law.................................................173
Catalytic Converter......................................174
Transmission
Automatic Transmission..............................177
All-Wheel Drive
Using All-Wheel Drive.................................183
Brakes
General Information....................................192
Hints on Driving With Anti-Lock Brakes.......................................................................193
Electric Parking Brake.................................193
Auto Hold.......................................................194
Traction Control
Principle of Operation.................................197
Using Traction Control................................197
Stability Control
Principle of Operation.................................198
Using Stability Control................................199
Parking Aids
Principle of Operation.................................201
Rear Parking Aid...........................................201
Front Parking Aid........................................202
Side Sensing System.................................203
Active Park Assist.......................................205
Rear View Camera.......................................213
Cruise Control
Principle of Operation.................................217
3
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents
Using Cruise Control...................................217
Using Adaptive Cruise Control.................218
Driving Aids
Driver Alert....................................................227
Lane Keeping System................................229
Blind Spot Information System................234
Cross Traffic Alert........................................236
Steering.........................................................240
Pre-Collision Assist......................................241
Drive Control................................................246
Load Carrying
Load Limit......................................................248
Towing
Towing a Trailer............................................253
Recommended Towing Weights.............254
Essential Towing Checks..........................255
Towing the Vehicle on Four Wheels......257
Driving Hints
Breaking-In...................................................259
Economical Driving.....................................259
Driving Through Water..............................259
Floor Mats.....................................................260
Roadside Emergencies
Roadside Assistance..................................262
Hazard Flashers..........................................263
Fuel Shutoff..................................................263
Jump Starting the Vehicle.........................264
Post-Crash Alert System...........................266
Transporting the Vehicle...........................267
Towing Points...............................................268
Customer Assistance
Getting the Services You Need...............269
In California (U.S. Only)..............................270
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................271
Utilizing the Mediation/Arbitration Program(Canada Only)..........................................272
Getting Assistance Outside the U.S. andCanada.......................................................273
Ordering Additional Owner's Literature......................................................................275
Reporting Safety Defects (U.S. Only)......275
Reporting Safety Defects (Canada Only)......................................................................276
Fuses
Fuse Specification Chart............................277
Changing a Fuse.........................................294
Maintenance
General Information....................................297
Opening and Closing the Hood..............297
Under Hood Overview - 2.0L...................298
Under Hood Overview - 3.0L...................300
Engine Oil Dipstick - 2.0L.........................302
Engine Oil Dipstick - 3.0L..........................302
Engine Oil Check........................................302
Oil Change Indicator Reset......................303
Engine Coolant Check...............................304
Automatic Transmission Fluid Check......308
Brake Fluid Check........................................313
Washer Fluid Check.....................................313
Fuel Filter........................................................313
Changing the 12V Battery..........................314
4
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents
5. Reinstall the battery cover and the keyblade.
Car Finder
Press the button twice within threeseconds. A tone sounds and thedirection indicators will flash. Werecommend you use this method to locateyour vehicle, rather than using the panicalarm.
Sounding the Panic Alarm
Note:The panic alarm only operates whenthe ignition is off.
Press the button to sound thepanic alarm. Press the buttonagain or switch the ignition on toturn it off.
Remote Start
WARNING: To avoid exhaust fumes,do not use remote start if your vehicle isparked indoors or in areas that are not wellventilated.
Note:Do not use remote start if your fuellevel is low.
The remote start button is on thetransmitter.
This feature allows you to start your vehiclefrom the outside. The transmitter has anextended operating range.
You can configure your automatic climatecontrol to operate when you remote startyour vehicle. See Climate Control (page136).
Many states and provinces have restrictionsfor the use of remote start. Check your localand state or provincial laws for specificrequirements regarding remote startsystems.
The remote start system does not work if anyof the following occur:
•The ignition is on.
•The anti-theft alarm triggers.
•You switch the feature off in theinformation display.
•The hood is open.
•The transmission is not in park (P).
•The battery voltage is below theminimum operating voltage.
Remote Control Feedback (If Equipped)
An LED on the remote control provides statusfeedback of remote start or stop commands.
StatusLED
Remote startsuccessfulSolid green
Remote stopsuccessfulSolid red
Request failed orstatus not receivedBlinking red
Status incompleteBlinking green
60
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Keys and Remote ControlsE138623 E138624 E138625
Type One - Conventional (Non-Configurable)
The daytime running lamps turn on when:
1. Switching the ignition on.
2. The transmission is not in park (P) forvehicles with automatic transmissions, orreleasing the parking brake for vehicleswith manual transmissions.
3. The lighting control is in the off, parkinglamp or autolamps positions.
4. The headlamps are off.
Type Two - Configurable
Switch the daytime running lamps on or offusing the information display. SeeInformation Displays (page 110).
The daytime running lamps turn on when:
1. The lamps are on in the informationdisplay.
2. Switching the ignition on.
3. The transmission is not in park (P) forvehicles with automatic transmissions, orreleasing the parking brake for vehicleswith manual transmissions.
4. The lighting control is in the autolampsposition.
5. The headlamps are off.
The other lighting control switch positionsdo not turn on the daytime running lamps.
If the daytime running lamps are off in theinformation display, the lamps stay off in allswitch positions.
AUTOMATIC HIGH BEAM
CONTROL (If Equipped)
WARNING: The system does notrelieve you of your responsibility to drive withdue care and attention. You may need tooverride the system if it does not turn thehigh beams on or off.
The system turns on high beams if it is darkenough and no other traffic is present. If itdetects an approaching vehicle’s headlampsor tail lamps, or street lighting ahead, thesystem turns off high beams before they candistract other road users. Low beams remainon.
Note:The system may not operate properlyif the sensor is blocked. Keep the windshieldfree from obstruction or damage.
Note:The system may not operate properlyin cold or inclement conditions. You canswitch on the high beams by overriding thesystem.
Note:If the system detects a blockage, forexample bird droppings, bug splatter, snowor ice, the system goes into low beam modeuntil you clear the blockage. A message mayappear in the information display if thecamera is blocked.
Note:Using much larger tires or equippingvehicle accessories such as snowplows canmodify your vehicle's ride height anddegrade automatic high beam controlperformance.
90
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Lighting
Left-hand mirror.A
Adjustment control.B
Right-hand mirror.C
To adjust a mirror:
1.Select the mirror you want to adjust. Thecontrol illuminates.
2. Adjust the position of the mirror.
3. Press the mirror switch again.
Fold-Away Exterior Mirrors
Push the mirror toward the door windowglass. Make sure that you fully engage themirror in its support when returning the mirrorto its original position.
Auto-Folding Mirrors (If Equipped)
The exterior mirrors automatically fold intoward the glass after you place thetransmission into park (P), turn off the vehicle,open and close the driver's side door andlock the vehicle. The exterior mirrorsautomatically unfold and return to theirdriving position after you unlock the vehicleand open and close the driver's side door.
You can switch this feature on and offthrough the information display. See GeneralInformation (page 110).
You can fold the mirrors on demand bypressing the power-folding mirror controllocated on the door. The control lights andthe mirrors fold in toward the glass. Pressthe control again to unfold the mirrors. Thecontrol light turns off.
Note:If you use the power-folding control tofold the mirrors on demand and the auto foldfeature is switched on, you must use thecontrol again to unfold them.
97
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Windows and MirrorsE144073 E170431
SUN VISORS
Rotate the sun visor toward the side windowand extend it rearward for extra shade.
Illuminated Vanity Mirror
Lift the cover to switch the lamp on.
SUN SHADES
Note:Do not try to move the sun shademanually.
The power rear sun shade covers the rearwindow of the vehicle.
The control is in the overhead console.
The sun shade has a one-touch up and downfeature. Press and release the control tomove the sun shade. To stop motion, pressthe control a second time.
The sun shade automatically retracts whenyou shift the transmission into R (Reverse).
MOONROOF (If Equipped)
WARNING: Do not leave childrenunattended in your vehicle and do not letthem play with the moonroof. Failure tofollow this instruction could result in personalinjury.
100
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Windows and MirrorsE138666 E162197 E145986
Adaptive Cruise Control
ActionMessage
Displayed when a radar malfunction is preventing the ACC from engaging. See Using AdaptiveCruise Control (page 218).Adaptive Cruise Malfunction
Displayed when conditions exist such that the adaptive cruise cannot function properly. SeeUsing Adaptive Cruise Control (page 218).Adaptive Cruise Not Available
Displayed when the radar is blocked because of poor radar visibility due to bad weather or ice/mud/water in front of radar. Driver can typically clean the sensor to resolve. See Using AdaptiveCruise Control (page 218).
Adaptive Cruise Not Available SensorBlocked See Manual
Displayed when the automatic braking has been disabled.Normal Cruise Active Automatic BrakingTurned Off
Displayed when a radar malfunction is preventing the ACC from engaging.Front Sensor Not Aligned
Displayed when the adaptive cruise has reinstated controls to the driver.Adaptive Cruise - Driver Resume Control
Displays when the vehicle speed is too slow to activate the adaptive cruise.Adaptive Cruise Speed Too Low toActivate
Displays when the adaptive cruise is automatically adjusting the gap distance and the driverneeds to shift the transmission into a lower gear.Adaptive Cruise Shift Down
117
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Information Displays
AWD
ActionMessage
Displayed when the AWD system has been temporarily disabled to protect itself from overheating.AWD Temporarily Disabled
Displayed when the AWD system has been automatically disabled to protect itself. This is causedby operating the vehicle with the compact spare tire installed or if the system is overheating.AWD OFF
The AWD system will resume normal function and clear this message after driving a short distancewith the road tire re-installed or after the system is allowed to cool.AWD Restored
Displayed in conjunction with the Throttle Control/Transmission/AWD light when the AWD systemis not operating properly. If the warning stays on or continues to come on, contact your authorizeddealer as soon as possible.
AWD Malfunction Service Required
120
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Information Displays