ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years from the warranty start dateor 70,000 mi (110,000 km), whichevercomes first, for subsequent owners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit, which may need a tow to thenearest Lincoln dealer).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
If you need to arrange roadside assistancefor yourself, Lincoln Motor Companyreimburses a reasonable amount for towingto the nearest Lincoln dealership within100 mi (160 km). To obtain reimbursementinformation, United States clients, call1-800-521-4140. Clients need to submit theiroriginal receipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is eligible within Canada or thecontinental United States.
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Roadside Emergencies
Front-wheel drive vehicles must have thefront wheels placed on a tow dolly whentowing your vehicle from the rear usingwheel lift equipment. This prevents damageto the transmission.
Towing an all-wheel drive vehicle requiresthat all wheels be off the ground, such asusing a wheel lift and dollies or flatbedequipment. This prevents damage to thetransmission, all-wheel drive system andvehicle.
TOWING POINTS
Due to local market requirements in somecountries, some vehicles may be equippedwith a recovery hook.
Recovery Hook Location
If your vehicle is equipped with a screw-inrecovery hook, it is with the spare tire kit orthe rear under floor storage.
Installing the Recovery Hook
There is an installation point for the recoveryhook located behind the fascia.
Note:The screw-in recovery hook has aleft-hand thread. Turn it counterclockwise toinstall it. Make sure that the recovery hookis fully tightened.
Remove the recovery hook cover by pryingit off at the notch with a screwdriver or similarobject.
Note:Use a soft cloth to cover the pryingtool. This helps prevent scratch marks to thevehicle's paint.
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Roadside EmergenciesE146284 E188420
Location of the Tire Label
You will find a Tire Label containing tireinflation pressure by tire size and otherimportant information located on theB-Pillar or the edge of the driver’s door.
Inflating Your Tires
Safe operation of your vehicle requiresthat your tires are properly inflated.Remember that a tire can lose up to halfof its air pressure without appearing flat.
Every day before you drive, check yourtires. If one looks lower than the others,use a tire gauge to check pressure of alltires and adjust if required.
At least once a month and before longtrips, inspect each tire and check the tire
pressure with a tire gauge (includingspare, if equipped). Inflate all tires to theinflation pressure recommended by FordMotor Company.
You are strongly urged to buy a reliabletire pressure gauge, as automaticservice station gauges may beinaccurate. Ford recommends the useof a digital or dial-type tire pressuregauge rather than a stick-type tirepressure gauge.
Use the recommended cold inflationpressure for optimum tire performanceand wear. Under-inflation orover-inflation may cause uneventreadwear patterns
WARNING: Under-inflation is themost common cause of tire failures andmay result in severe tire cracking, treadseparation or blowout, with unexpectedloss of vehicle control and increased riskof injury. Under-inflation increasessidewall flexing and rolling resistance,resulting in heat buildup and internaldamage to the tire. It also may result inunnecessary tire stress, irregular wear,loss of vehicle control and accidents. A
tire can lose up to half of its air pressureand not appear to be flat!
Always inflate your tires to the Fordrecommended inflation pressure evenif it is less than the maximum inflationpressure information found on the tire.The Ford recommended tire inflationpressure is found on the SafetyCompliance Certification Label (affixedto either the door hinge pillar, door-latchpost, or the door edge that meets thedoor-latch post, next to the driver'sseating position), or Tire Label which islocated on the B-Pillar or the edge of thedriver’s door. Failure to follow the tirepressure recommendations can causeuneven treadwear patterns andadversely affect the way your vehiclehandles
Maximum Inflation Pressure is the tiremanufacturer's maximum permissible
pressure and the pressure at which themaximum load can be carried by the tire.This pressure is normally higher than themanufacturer’s recommended coldinflation pressure which can be foundon the Safety Compliance CertificationLabel (affixed to either the door hingepillar, door-latch post, or the door edge
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Wheels and Tires
When Inflating Your Tires
WARNING: Do not use the tirepressure displayed in the information displayas a tire pressure gauge. Failure to followthis instruction could result in personal injuryor death.
When putting air into your tires (such as at agas station or in your garage), the tirepressure monitoring system may not respondimmediately to the air added to your tires.
It may take up to two minutes of driving over20 mph (32 km/h) for the light to turn off afteryou have filled your tires to therecommended inflation pressure.
How Temperature Affects Your TirePressure
The tire pressure monitoring system monitorstire pressure in each pneumatic tire. Whiledriving in a normal manner, a typicalpassenger tire inflation pressure mayincrease about 2–4 psi (14–28 kPa) from acold start situation. If the vehicle is stationaryovernight with the outside temperature
significantly lower than the daytimetemperature, the tire pressure may decreaseabout 3 psi (21 kPa) for a drop of 30°F (17°C)in ambient temperature. This lower pressurevalue may be detected by the tire pressuremonitoring system as being significantlylower than the recommended inflationpressure and activate the system warninglight for low tire pressure. If the low tirepressure warning light is on, visually checkeach tire to verify that no tire is flat. If one ormore tires are flat, repair as necessary.Check the air pressure in the road tires. Ifany tire is under-inflated, carefully drive thevehicle to the nearest location where air canbe added to the tires. Inflate all the tires tothe recommended inflation pressure.
CHANGING A ROAD WHEEL (If
Equipped)
WARNING: If the tire pressure monitorsensor becomes damaged it may notfunction.
Note:The tire pressure monitoring systemindicator light illuminates when the sparetire is in use. To restore the full function ofthe monitoring system, all road wheelsequipped with tire pressure monitoringsensors must be mounted on the vehicle.
Note:You should only use tire sealants inroadside emergencies as they may causedamage to the tire pressure monitoringsystem sensor.
If you get a flat tire when driving, do notapply the brake heavily. Instead, graduallydecrease your speed. Hold the steeringwheel firmly and slowly move to a safe placeon the side of the road.
Have a flat serviced by an authorized dealerin order to prevent damage to the tirepressure monitoring system sensors. SeeTire Pressure Monitoring System (page 352).Replace the spare tire with a road tire assoon as possible. During repairing orreplacing of the flat tire, have an authorizeddealer inspect the tire pressure monitoringsystem sensor for damage.
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Wheels and Tires
Driving with a T-type Mini-spare or Full-sizeDissimilar Spare With Label on Wheel
Do not:
•Exceed 50 mph (80 km/h).
•Load the vehicle beyond maximumvehicle load rating listed on the SafetyCompliance Label.
•Tow a trailer.
•Use snow chains on the end of thevehicle with the dissimilar spare tire.
•Use more than one dissimilar spare tireat a time.
•Use commercial car washing equipment.
•Try to repair the dissimilar spare tire.
Use of the above dissimilar spare wheel atany one wheel location can lead toimpairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability, if applicable.
Driving With a Full-size Dissimilar SpareWheel and Tire Assembly
Do not:
•Exceed 70 mph (113 km/h).
•Use more than one dissimilar sparewheel and tire assembly at a time.
•Use commercial car washing equipment.
•Use snow chains on the end of thevehicle with the dissimilar spare wheeland tire assembly.
Use of the above dissimilar spare wheel atany one wheel location can lead toimpairment of the following:
•Handling, stability and brakingperformance.
•Comfort and noise.
•Ground clearance and parking at curbs.
•Winter weather driving capability.
•Wet weather driving capability.
•All-wheel driving capability.
Give additional caution to the following whendriving with the full-size dissimilar sparewheel and tire assembly:
•Towing a trailer.
•Driving vehicles equipped with a camperbody.
•Driving vehicles with a load on the cargorack.
Drive cautiously when using a full-sizedissimilar spare wheel and tire assembly andseek service as soon as possible.
Changing a Road Wheel Procedure
WARNING: When one of the frontwheels is off the ground, the transmissionalone will not prevent the vehicle frommoving or slipping off the jack, even if thetransmission is in park (P).
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Towing a Trailer.............................................253Load Placement..................................................253
Towing Points................................................268Installing the Recovery Hook..........................268Recovery Hook Location..................................268
Towing the Vehicle on Four Wheels........257Emergency Towing.............................................257Recreational Towing..........................................257
Towing.............................................................253Traction Control.............................................197Principle of Operation........................................197
Transmission Code Designation...............372Transmission...................................................177Transporting the Vehicle............................267Type Approvals..............................................571Radio Frequency Certification Logos for BlindSpot Information System..............................579Radio Frequency Certification Logos for MidRange Radar....................................................574Radio Frequency Certification Logos forPassive Anti-Theft System...........................575Radio Frequency Certification Logos for RadioTransceiver Module.......................................577Radio Frequency Certification Logos for SYNC3.........................................................................580Radio Frequency Certification Logos for TirePressure Monitoring Sensor(s)....................571
Radio Frequency Certification Logos forWireless Charging.........................................580
U
Under Hood Overview - 2.0L....................298Under Hood Overview - 3.0L....................300Universal Garage Door Opener................153HomeLink Wireless Control System...............153
USB Port.........................................................392Using Adaptive Cruise Control..................218Automatic Cancellation....................................222Blocked Sensor...................................................224Canceling the Set Speed.................................222Changing the Set Speed...................................221Detection Issues.................................................223Following a Vehicle...........................................220Following a Vehicle to a CompleteStop...................................................................220Hilly Condition Usage.......................................222Overriding the Set Speed.................................221Park Brake Application.....................................222Resuming the Set Speed.................................222Setting the Adaptive Cruise Speed................219Setting the Adaptive Cruise Speed When YourVehicle is Stationary.....................................220Setting the Gap Distance..................................221Switching Adaptive Cruise Control Off........222
Switching Adaptive Cruise Control On..........219Switching to Normal Cruise Control..............226System Not Available........................................224
Using All-Wheel Drive..................................183Driving In Special Conditions With All-WheelDrive (AWD)......................................................185Operating AWD Vehicles With Spare orMismatched Tires...........................................185
Using Cruise Control....................................217Canceling the Set Speed..................................218Changing the Set Speed...................................217Resuming the Set Speed...................................218Setting the Cruise Speed..................................217Switching Cruise Control Off............................218Switching Cruise Control On............................217
Using MyKey With Remote StartSystems..........................................................65Using Snow Chains.......................................351Using Stability Control.................................199Using Summer Tires....................................350Using Traction Control.................................197Switching the System Off..................................197System Indicator Lights and Messages.........197Using a Switch......................................................197Using the Information Display Controls.........197
Using Voice Recognition..............................411Audio Voice Commands....................................413Climate Voice Commands.................................414
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Index