Keyless Entry...................................................73
Interior Luggage Compartment Release.........................................................................75
Security
Passive Anti-Theft System...........................77
Anti-Theft Alarm.............................................78
Steering Wheel
Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn.........................................................80
Adjusting the Steering Wheel - VehiclesWith: Power Adjustable Steering Column........................................................................80
Audio Control.................................................82
Voice Control..................................................82
Cruise Control.................................................83
Information Display Control........................83
Heated Steering Wheel...............................83
Wipers and Washers
Windshield Wipers........................................84
Autowipers......................................................85
Windshield Washers.....................................86
Lighting
General Information......................................87
Lighting Control..............................................87
Autolamps.......................................................88
Instrument Lighting Dimmer.......................89
Headlamp Exit Delay....................................89
Daytime Running Lamps..............................89
Automatic High Beam Control...................90
Adaptive Headlamps.....................................91
Direction Indicators.......................................92
Welcome Lighting..........................................92
Interior Lamps.................................................93
Ambient Lighting...........................................94
Windows and Mirrors
Power Windows.............................................95
Global Opening and Closing......................96
Exterior Mirrors...............................................96
Interior Mirror..................................................99
Sun Visors......................................................100
Sun Shades...................................................100
Moonroof.......................................................100
Instrument Cluster
Gauges...........................................................103
Warning Lamps and Indicators.................105
Audible Warnings and Indicators.............108
Information Displays
General Information.....................................110
Information Messages.................................116
Climate Control
Automatic Climate Control........................136
Hints on Controlling the Interior Climate.......................................................................138
Heated Windshield......................................139
Heated Rear Window..................................139
Heated Exterior Mirrors..............................139
Cabin Air Filter..............................................139
Remote Start..................................................140
Seats
Sitting in the Correct Position....................141
2
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents
Checking the Wiper Blades.......................315
Changing the Wiper Blades......................316
Adjusting the Headlamps..........................316
Changing a Bulb...........................................317
Changing the Engine Air Filter..................317
Vehicle Care
General Information.....................................319
Cleaning Products.......................................319
Cleaning the Exterior.................................320
Waxing............................................................321
Cleaning the Engine...................................322
Cleaning the Windows and Wiper Blades......................................................................322
Cleaning the Interior...................................323
Cleaning the Instrument Panel andInstrument Cluster Lens........................325
Cleaning Leather Seats.............................325
Repairing Minor Paint Damage................326
Cleaning the Wheels..................................326
Vehicle Storage............................................327
Body Styling Kits..........................................328
Wheels and Tires
Tire Sealant and Inflator Kit......................329
Tire Care........................................................336
Using Summer Tires...................................350
Using Snow Chains......................................351
Tire Pressure Monitoring System...........352
Changing a Road Wheel...........................356
Technical Specifications............................364
Capacities and Specifications
Engine Specifications - 2.0L.....................366
Engine Specifications - 3.0L.....................367
Motorcraft Parts - 2.0L...............................368
Motorcraft Parts - 3.0L................................370
Vehicle Identification Number...................371
Vehicle Certification Label.........................371
Transmission Code Designation.............372
Capacities and Specifications - 2.0L......373
Capacities and Specifications - 3.0L......379
Bulb Specification Chart............................386
Audio System
General Information....................................389
Audio Unit......................................................391
USB Port........................................................392
Media Hub....................................................392
SYNC™ 3
General Information....................................394
Home Screen...............................................409
Using Voice Recognition.............................411
Entertainment................................................421
Climate...........................................................435
Phone.............................................................439
Navigation.....................................................447
Apps...............................................................458
Settings...........................................................461
SYNC™ 3 Troubleshooting..........................481
Accessories
Accessories..................................................499
Lincoln Protect
Lincoln Protect..............................................501
5
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
8
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Introduction E270480 E71340 E71880 E231160 E67017
Recommended Settings for Cooling
1. Press and release AUTO.
2. Adjust the temperature function to thesetting you prefer. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
Defogging the Side Windows in ColdWeather
1. Press and release defrost.
2. Adjust the temperature control to thesetting you prefer. Use 72°F (22°C) as astarting point, then adjust the setting asnecessary.
HEATED WINDSHIELD (If Equipped)
Windshield Wiper De-Icer
When you switch the heated rearwindow on, the windshield wiperde-icer turns on.
HEATED REAR WINDOW
Press the button to clear the rearwindow of thin ice and fog. Theheated rear window turns off aftera short period of time.
Note:Make sure the engine is on beforeoperating the heated windows.
Note: Do not use razor blades or othersharp objects to clean or remove decals fromthe inside of the heated rear window. Thevehicle Warranty may not cover damagecaused to the heated rear window grid lines.
HEATED EXTERIOR MIRRORS
When you switch the heated rear windowon, the heated exterior mirrors turn on.
Note:Do not remove ice from the mirrorswith a scraper or adjust the mirror glasswhen it is frozen in place.
Note:Do not clean the mirror housing orglass with harsh abrasives, fuel or otherpetroleum-based cleaning products.
CABIN AIR FILTER
Your vehicle is equipped with a cabin airfilter, which gives you and your passengersthe following benefits:
•It improves your driving comfort byreducing particle and odor concentration.
•It improves the interior compartmentcleanliness.
•It protects the climate controlcomponents from particle deposits.
You can locate the cabin air filter behind theglove box.
Note:Make sure you have a cabin air filterinstalled at all times. This prevents foreignobjects from entering the system. Runningthe system without a filter in place couldresult in degradation or damage to thesystem.
Replace the filter at regular intervals. SeeScheduled Maintenance (page 504).
For additional cabin air filter information, orto replace the filter, see a qualifiedtechnician.
139
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Climate ControlE184884 E184884
heated seat to overheat. Do not puncturethe seat with pins, needles or other pointedobjects. This may damage the heatingelement which may cause the heated seatto overheat. An overheated seat may causeserious personal injury.
Do not do the following:
•Place heavy objects on the seat.
•Operate the heated seat if water or anyother liquid spills on the seat. Allow theseat to dry thoroughly.
•Operate the heated seats unless theengine is running. Doing so can causethe battery to lose charge.
Touch the heated seat symbol to cyclethrough the various heat settings and off.More indicator lights indicate warmersettings.
Cooled Seats
The cooled seats will only function when theengine is running.
To operate the cooled seats:
Press the cooled seat symbol to cyclethrough the various cooling settings and off.More indicator lights indicate cooler settings.
If the engine falls below 350 RPM while thecooled seats are on, the feature will turn itselfoff. You will need to reactivate it.
Climate controlled seat air filterreplacement
Your vehicle is equipped with lifetime airfilters that are integrated with the seats.Regular maintenance or replacement is notneeded.
REAR SEAT ARMREST
Fold the armrest down to use the armrestand cupholder. To open the storage lid, pullup on the latch between the cupholders.
151
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SeatsE146322 E146309 E144635
EMISSION LAW
WARNING: Do not remove or alter theoriginal equipment floor covering orinsulation between it and the metal floor ofthe vehicle. The floor covering and insulationprotect occupants of the vehicle from theengine and exhaust system heat and noise.On vehicles with no original equipment floorcovering insulation, do not carry passengersin a manner that permits prolonged skincontact with the metal floor. Failure to followthese instructions may result in fire orpersonal injury.
U.S. federal laws and certain state lawsprohibit removing or rendering inoperativeemission control system components. Similarfederal or provincial laws may apply inCanada. We do not approve of any vehiclemodification without first determiningapplicable laws.
Tampering with emissions controlsystems including related sensorsor the Diesel Exhaust Fluid systemcan result in reduced engine power and theillumination of the service engine soon light.
Tampering With a Noise ControlSystem
Federal laws prohibit the following acts:
•Removal or rendering inoperative by anyperson other than for purposes ofmaintenance.
•Repair or replacement of any device orelement of the design incorporated intoa new vehicle for the purpose of noisecontrol prior to its sale or delivery to theultimate purchaser or while it is in use.
•The use of the vehicle after any personremoves or renders inoperative anydevice or element of the design.
The U.S. Environmental Protection Agencymay presume to constitute tampering asfollows:
•Removal of hood blanket, fender apronabsorbers, fender apron barriers,underbody noise shields or acousticallyabsorptive material.
•Tampering or rendering inoperative theengine speed governor, to allow enginespeed to exceed manufacturerspecifications.
If the engine does not start, runs rough,experiences a decrease in engineperformance, experiences excess fuelconsumption or produces excessive exhaustsmoke, check for the following:
•A plugged or disconnected air inletsystem hose.
•A plugged engine air filter element.
•Water in the fuel filter and waterseparator.
•A clogged fuel filter.
•Contaminated fuel.
•Air in the fuel system, due to looseconnections.
173
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Engine Emission Control
•An open or pinched sensor hose.
•Incorrect engine oil level.
•Incorrect fuel for climatic conditions.
•Incorrect engine oil viscosity for climacticconditions.
Note:Some vehicles have a lifetime fuel filterthat is integrated with the fuel tank. Regularmaintenance or replacement is not needed.
Note:If these checks do not help you correctthe concern, have your vehicle checked assoon as possible.
Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance
On January 1, 1978, Federal regulationbecame effective governing the noiseemission on trucks over 10,000 lb (4,536 kg)Gross Vehicle Weight Rating (GVWR). Thepreceding statements concerning prohibitedtampering acts and maintenance, and thenoise warranty found in the Warranty Guide,are applicable to complete chassis cabs over10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER
WARNING: Do not park, idle or driveyour vehicle on dry grass or other dry groundcover. The emission system heats up theengine compartment and exhaust system,creating the risk of fire.
WARNING: The normal operatingtemperature of the exhaust system is veryhigh. Never work around or attempt to repairany part of the exhaust system until it hascooled. Use special care when workingaround the catalytic converter. The catalyticconverter heats up to a very hightemperature after only a short period ofengine operation and stays hot after theengine is switched off.
WARNING: Exhaust leaks may resultin entry of harmful and potentially lethalfumes into the passenger compartment. Ifyou smell exhaust fumes inside your vehicle,have your vehicle inspected immediately. Donot drive if you smell exhaust fumes.
Your vehicle has various emission controlcomponents and a catalytic converter thatenables it to comply with applicable exhaustemission standards.
To make sure that the catalytic converter andother emission control components continueto work properly:
•Do not crank the engine for more than10 seconds at a time.
•Do not run the engine with a spark pluglead disconnected.
•Do not push-start or tow-start yourvehicle. Use booster cables. See JumpStarting the Vehicle (page 264).
•Use only the specified fuel listed.
•Do not switch the ignition off when yourvehicle is moving.
•Avoid running out of fuel.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
Note:Resulting component damage maynot be covered by the vehicle Warranty.
174
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Engine Emission Control
BREAKING-IN
You need to break in new tires forapproximately 300 mi (480 km). During thistime, your vehicle may exhibit some unusualdriving characteristics.
Avoid driving too fast during the first 1,000 mi(1,600 km). Vary your speed frequently andchange up through the gears early. Do notlabor the engine.
Do not tow during the first 1,000 mi(1,600 km).
ECONOMICAL DRIVING
Fuel economy is affected by several thingssuch as how you drive, the conditions youdrive under and how you maintain yourvehicle.
There are some things to keep in mind thatmay improve your fuel economy:
•Accelerate and slow down in a smooth,moderate fashion.
•Drive at steady speeds.
•Anticipate stops; slowing down mayeliminate the need to stop.
•Combine errands and minimizestop-and-go driving (When runningerrands, go to the furthest destinationfirst and then work your way back home).
•Close the windows for high-speeddriving.
•Drive at reasonable speeds.
•Keep the tires properly inflated and useonly the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduledmaintenance.
There are also some things you may want toavoid doing because they reduce your fueleconomy:
•Avoid sudden or hard accelerations.
•Avoid revving the engine before turningoff the car.
•Avoid long idle periods.
•Do not warm up your vehicle on coldmornings.
•Reduce the use of air conditioning andheat.
•Avoid using speed control in hilly terrain.
•Do not rest your foot on the brake pedalwhile driving.
•Avoid carrying unnecessary weight.
•Avoid adding particular accessories toyour vehicle (e.g. bug deflectors,rollbars/light bars, running boards, skiracks).
•Avoid driving with the wheels out ofalignment.
DRIVING THROUGH WATER
WARNING: Do not drive throughflowing or deep water as you may losecontrol of your vehicle.
Note:Driving through standing water cancause vehicle damage.
Note:Engine damage can occur if waterenters the air filter.
259
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Driving Hints