2019 LINCOLN MKZ HYBRID phone

GENERAL INFORMATION
WARNING: Extended idling at highengine speeds can produce very hightemperatures in the engine and exhaustsystem, creating the risk of fire or otherdamage.
WARNING: Do not park, idle or driveyour vehicle on dry grass or other dry groundcover. The emission system heats up theengine compartment and exhaust system,creating the risk of fire.
WARNING: Do not start the vehicle ina closed garage or in other enclosed areas.Exhaust fumes can be toxic. Always openthe garage door before you start the vehicle.
WARNING: If you smell exhaust fumesinside your vehicle, have your vehiclechecked by an authorized dealerimmediately. Do not drive your vehicle if yousmell exhaust fumes.
If you disconnect the battery, your vehiclemay exhibit some unusual drivingcharacteristics for approximately 5 mi (8 km)after you reconnect it. This is because theengine management system must realignitself with the engine. You can disregard anyunusual driving characteristics during thisperiod.
The powertrain control system meets allCanadian interference-causing equipmentstandard requirements regulating theimpulse electrical field or radio noise.
When you start your vehicle, avoid pressingthe accelerator pedal until the ready to driveindicator illuminates. Only use theaccelerator pedal when you have difficultystarting your vehicle.
KEYLESS STARTING
Note:The keyless starting system may notfunction if the key is close to metal objectsor electronic devices such as cellularphones.
Note:A valid key must be located insideyour vehicle to switch the ignition on andstart the vehicle.
Ignition Modes
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Starting and Stopping the EngineE164319

SAFETY PRECAUTIONS
WARNING: Do not overfill the fuel tank.The pressure in an overfilled tank may causeleakage and lead to fuel spray and fire.
WARNING: The fuel system may beunder pressure. If you hear a hissing soundnear the fuel filler inlet, do not refuel until thesound stops. Otherwise, fuel may spray out,which could cause serious personal injury.
WARNING: Fuels can cause seriousinjury or death if misused or mishandled.
WARNING: Fuel may contain benzene,which is a cancer-causing agent.
WARNING: When refueling always shutthe engine off and never allow sparks oropen flames near the fuel tank filler valve.Never smoke or use a cell phone whilerefueling. Fuel vapor is extremely hazardousunder certain conditions. Avoid inhalingexcess fumes.
Follow these guidelines when refueling:
•Extinguish all smoking materials and anyopen flames before refueling yourvehicle.
•Always switch the engine off beforerefueling.
•Automotive fuels can be harmful or fatalif swallowed. Fuel is highly toxic and ifswallowed can cause death or permanentinjury. If fuel is swallowed immediatelycall a physician, even if no symptoms areimmediately apparent. The toxic effectsof fuel may not be apparent for hours.
•Avoid inhaling fuel vapors. Inhaling fuelvapor can lead to eye and respiratorytract irritation. In severe cases, excessiveor prolonged breathing of fuel vapor cancause serious illness and permanentinjury.
•Avoid getting fuel in your eyes. If yousplash fuel in your eyes, immediatelyremove contact lenses (if worn), flush withwater for 15 minutes and seek medicalattention. Failure to seek proper medicalattention could lead to permanent injury.
•Fuels can be harmful if absorbed throughthe skin. If you splash fuel on your skin,clothing or both, promptly removecontaminated clothing and thoroughlywash your skin with soap and water.Repeated or prolonged skin contactcauses skin irritation.
•Be particularly careful if you are takingAntabuse or other forms of Disulfiram forthe treatment of alcoholism. Breathingfuel vapors could cause an adversereaction, serious personal injury orsickness. Immediately call a physician ifyou experience any adverse reactions.
FUEL QUALITY
Choosing the Right Fuel
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Fuel and RefuelingE161513

WARNING: Do not try to pry open orpush open the capless fuel system withforeign objects. This could damage the fuelsystem and its seal and cause injury to youor others.
WARNING: Do not remove the fuelpump nozzle from its fully inserted positionwhen refueling.
WARNING: When refueling always shutthe engine off and never allow sparks oropen flames near the fuel tank filler valve.Never smoke or use a cell phone whilerefueling. Fuel vapor is extremely hazardousunder certain conditions. Avoid inhalingexcess fumes.
WARNING: Stop refueling when thefuel pump nozzle automatically shuts off forthe first time. Failure to follow this will fill theexpansion space in the fuel tank and couldlead to fuel overflowing.
WARNING: Wait at least 10 secondsbefore removing the fuel pump nozzle toallow any residual fuel to drain into the fueltank.
WARNING: The fuel system may beunder pressure. If you hear a hissing soundnear the fuel filler inlet, do not refuel until thesound stops. Otherwise, fuel may spray out,which could cause serious personal injury.
WARNING: Read and follow all theinstructions on the pump island.
1. When you stop your vehicle, shift intopark (P) or neutral (N) and switch theignition off.
Note:Beijing district only.
2. Press the button on the driver door toopen the fuel filler door. The fuel fillerdoor can take up to 15 seconds to openbefore you can insert a fuel filler nozzle.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline provides warranty service, werecommend you return to your sellingauthorized dealer who wants to ensure yourcontinued satisfaction.
Please note that certain warranty repairsrequire special training and equipment, sonot all authorized dealers are authorized toperform all warranty repairs. This means that,depending on the warranty repair needed,you may have to take your vehicle to anotherauthorized dealer.
A reasonable time must be allowed toperform a repair after taking your vehicle tothe authorized dealer. Repairs are madeusing Lincoln or Motorcraft parts, orremanufactured or other parts that areauthorized by Lincoln.
Away From Home
If you are away from home when your vehicleneeds service, contact the Lincoln ClientRelationship Center or use the onlineresources listed below to find the nearestauthorized dealer.
In the United States:
Mailing address
Lincoln Motor CompanyClient Relationship CenterP.O. Box 6248Dearborn, MI 48126
Telephone
1-800-521-4140TDD for the hearing impaired:1-800-232-5952
Web Address
www.LincolnOwner.com
These are some of the items that can befound online:
•United States dealer locator by DealerName, City, State or ZIP Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Lincoln Extended Service Plans.
•Lincoln Original Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Lincoln Client Relationship CentreLincoln Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 1C8
Telephone
1-800-387-9333
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Customer Assistance

Web Address
www.LincolnCanada.com
Online Resources
Twitter English
@LincolnMotorCA
Twitter French
@LincolnQC
Instagram
@LincolnMotorCA
Facebook
/LincolnMotorCA
Additional Assistance
If you have questions or concerns, or areunsatisfied with the service you are receiving,follow these steps:
1. Contact your Sales Representative orService Advisor at your selling orservicing authorized dealer.
2. If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3. If you require assistance or clarificationon Lincoln Motor Company policies,please contact the Lincoln ClientRelationship Center.
In order to help us serve you better, pleasehave the following information availablewhen contacting a Client RelationshipCenter:
•Vehicle Identification Number.
•Your telephone number (home andbusiness).
•The name of the authorized dealer andcity where located.
•The vehicle’s current odometer reading.
In some states, you must directly notifyLincoln in writing before pursuing remediesunder your state’s warranty laws. Lincoln isalso allowed a final repair attempt in somestates.
In the United States, a warranty dispute mustbe submitted to the BBB AUTO LINE beforetaking action under the Magnuson-MossWarranty Act, or to the extent allowed bystate law, before pursuing replacement orrepurchase remedies provided by certainstate laws. This dispute handling procedureis not required prior to enforcing statecreated rights or other rights which areindependent of the Magnuson-MossWarranty Act or state replacement orrepurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)requires that, if a manufacturer or itsrepresentative is unable to repair a motorvehicle to conform to the vehicle’s applicableexpress warranty after a reasonable numberof attempts, the manufacturer shall berequired to either replace the vehicle withone substantially identical or repurchase the
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Customer Assistance

E-mailFaxPhoneCustomer Relationship Center
[email protected]/AN/AAsia Pacific
[email protected]+1 313 594 4857Caribbean and Central America
[email protected] 4 3327 266
Ford
Middle East
80004443673
Lincoln80004441066
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cell phone usersin Saudi800850078
[email protected]/AN/ANorth Africa
[email protected]/A+1-800-841-3673Puerto Rico and U.S. Virgin Islands
[email protected]/A+1-313-594-4857Sub-Saharan Africa
[email protected] [email protected]/A+82-02-1600-6003South Korea
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Customer Assistance

To contact NHTSA, you may call theVehicle Safety Hotline toll-free at1-888-327-4236 (TTY: 1-800-424-9153);go to http://www.safercar.gov; or writeto:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other informationabout motor vehicle safety fromhttp://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defectwhich could cause a crash or could causeinjury or death, you should immediatelyinform Transport Canada and Ford ofCanada.
Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-vehicles.html (English)Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-automobiles.html (French)Website
1–800–333–0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1–800–565-3673Phone
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Customer Assistance

Protected ComponentFuse RatingFuse or Relay Number
Not used (spare).5A14
Subwoofer amplifier.20A15
Not used (spare).10A26
Not used (spare).10A27
Not used (spare).10A28
Not used (spare).10A29
Power trunk logic.5A210Keypad.Cellphone passport module.
Not used (spare).5A211
Climate control.7.5A212Gear shift.
Steering wheel column.7.5A213Instrument cluster.Datalink logic.
Extended power module.10A214
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Fuses