2019 FORD E SERIES Owners Manual

2019 E-SERIES Owner’s Manual
March 2019
Second Printing
Litho in U.S.A.
KC2J 19A321 ABford.caowner.ford.com
2019
E-SERIES
Owner’s Manual

The information contained in this publication was correct at the time of going to print. In the interest ofcontinuous development, we reserve the right to change specifications, design or equipment at any timewithout notice or obligation. No part of this publication may be reproduced, transmitted, stored in aretrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.© Ford Motor Company 2019
All rights reserved.Part Number: 201804 20190222213557
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling.

Introduction
About This Manual..........................................5
Symbols Glossary............................................5
Data Recording..................................................7
Perchlorate........................................................11
Ford Credit.........................................................11
Replacement Parts Recommendation............................................................................12
Special Notices...............................................12
Mobile Communications Equipment...........................................................................14
Environment
Protecting the Environment.......................15
At a Glance
Instrument Panel...........................................16
Child Safety
General Information......................................17
Installing Child Restraints...........................18
Booster Seats..................................................22
Child Restraint Positioning........................25
Seatbelts
Principle of Operation..................................27
Fastening the Seatbelts.............................28
Seatbelt Height Adjustment....................30
Seatbelt Warning Lamp and IndicatorChime............................................................30
Child Restraint and SeatbeltMaintenance................................................31
Seatbelt Extension........................................31
Supplementary RestraintsSystem
Principle of Operation..................................32
Driver and Passenger Airbags...................33
Crash Sensors and Airbag Indicator.......37
Airbag Disposal..............................................38
Keys and Remote Controls
General Information on RadioFrequencies.................................................39
Remote Control.............................................39
Replacing a Lost Key or Remote Control...........................................................................41
Doors and Locks
Locking and Unlocking................................42
Security
Passive Anti-Theft System........................45
Steering Wheel
Adjusting the Steering Wheel...................47
Voice Control...................................................47
Cruise Control.................................................47
Wipers and Washers
Windshield Wipers.......................................48
Windshield Washers....................................48
Lighting
General Information....................................49
Lighting Control.............................................49
Instrument Lighting Dimmer....................50
Daytime Running Lamps...........................50
Direction Indicators......................................50
Windows and Mirrors
Power Windows..............................................51
Exterior Mirrors................................................51
Interior Mirror...................................................52
Sun Visors........................................................52
Instrument Cluster
Gauges..............................................................53
Warning Lamps and Indicators................54
Audible Warnings and Indicators.............57
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Table of Contents

Information Displays
General Information.....................................58
Information Messages................................63
Climate Control
Manual Climate Control.............................66
Hints on Controlling the Interior Climate...........................................................................67
Rear Passenger Climate Controls...........68
Seats
Sitting in the Correct Position..................69
Head Restraints.............................................69
Manual Seats..................................................70
Power Seats......................................................71
Auxiliary Power Points
Auxiliary Power Points.................................72
Starting and Stopping theEngine
General Information.....................................74
Ignition Switch................................................74
Starting a Gasoline Engine........................74
Engine Block Heater.....................................76
Fuel and Refueling
Safety Precautions........................................77
Fuel Quality - E85..........................................77
Fuel Quality - Gasoline................................79
Running Out of Fuel.....................................79
Refueling..........................................................80
Fuel Consumption.........................................81
Engine Emission Control
Emission Law..................................................83
Catalytic Converter......................................84
Transmission
Automatic Transmission............................87
Rear Axle
Limited Slip Differential.............................90
Brakes
General Information......................................91
Hints on Driving With Anti-Lock Brakes...........................................................................91
Parking Brake..................................................92
Traction Control
Principle of Operation.................................93
Using Traction Control................................93
Parking Aids
Rear View Camera........................................94
Cruise Control
Principle of Operation.................................96
Using Cruise Control....................................96
Driving Aids
Steering............................................................98
Load Carrying
Load Limit........................................................99
Towing
Towing a Trailer............................................104
Recommended Towing Weights...........105
Essential Towing Checks.........................108
Towing the Vehicle on Four Wheels......115
Driving Hints
Breaking-In......................................................116
Reduced Engine Performance.................116
Economical Driving......................................116
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Driving Through Water................................117
Floor Mats........................................................117
Roadside Emergencies
Roadside Assistance...................................119
Hazard Flashers...........................................120
Fuel Shutoff...................................................120
Jump Starting the Vehicle.........................121
Transporting the Vehicle...........................123
Customer Assistance
Getting the Services You Need...............124
In California (U.S. Only).............................125
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................126
Utilizing the Mediation/ArbitrationProgram (Canada Only)........................127
Getting Assistance Outside the U.S. andCanada.........................................................127
Ordering Additional Owner's Literature.........................................................................129
Reporting Safety Defects (U.S. Only).........................................................................129
Reporting Safety Defects (Canada Only).........................................................................129
Fuses
Fuse Specification Chart............................131
Changing a Fuse..........................................139
Maintenance
General Information....................................141
Opening and Closing the Hood...............141
Under Hood Overview...............................142
Engine Oil Dipstick......................................143
Engine Oil Check..........................................143
Oil Change Indicator Reset......................144
Engine Coolant Check...............................144
Automatic Transmission Fluid Check.........................................................................149
Brake Fluid Check........................................152
Power Steering Fluid Check.....................152
Washer Fluid Check....................................153
Changing the 12V Battery.........................153
Checking the Wiper Blades......................155
Changing the Wiper Blades.....................155
Adjusting the Headlamps........................156
Removing a Headlamp..............................157
Changing a Bulb...........................................157
Changing the Engine Air Filter................159
Vehicle Care
General Information...................................160
Cleaning Products......................................160
Cleaning the Exterior.................................160
Waxing.............................................................162
Cleaning the Engine....................................162
Cleaning the Windows and Wiper Blades.........................................................................162
Cleaning the Interior...................................163
Cleaning the Instrument Panel andInstrument Cluster Lens.......................163
Cleaning Leather Seats.............................164
Repairing Minor Paint Damage..............165
Cleaning the Wheels..................................165
Vehicle Storage............................................165
Wheels and Tires
General Information...................................168
Tire Care..........................................................169
Using Snow Chains.....................................187
Tire Pressure Monitoring System..........188
Changing a Road Wheel...........................192
Technical Specifications..........................196
Capacities and Specifications
Engine Specifications - 6.2L...................198
Engine Specifications - 6.8L...................198
Motorcraft Parts - 6.2L..............................199
Motorcraft Parts - 6.8L............................200
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Vehicle Identification Number................201
Vehicle Certification Label......................202
Transmission Code Designation...........202
Capacities and Specifications - 6.2L........................................................................203
Capacities and Specifications - 6.8L........................................................................207
Bulb Specification Chart...........................212
Audio System
General Information...................................214
Audio Unit - Vehicles With: AM/FM......215
Audio Unit - Vehicles With: AM/FM/CD/SYNC............................................................216
Digital Radio..................................................219
Satellite Radio...............................................221
USB Port.........................................................224
Media Hub.....................................................224
SYNC™
General Information..................................225
Using Voice Recognition...........................227
Using SYNC™ With Your Phone...........230
SYNC™ Applications and Services......243
SYNC™ AppLink™....................................250
Using SYNC™ With Your Media Player........................................................................252
SYNC™ Troubleshooting........................262
Accessories
Accessories.....................................................271
Auxiliary Switches.......................................272
Ford Protect
Ford Protect..................................................274
Scheduled Maintenance
General Maintenance Information.......276
Normal Scheduled Maintenance..........279
Special Operating Conditions ScheduledMaintenance.............................................281
Scheduled Maintenance Record..........283
Appendices
Electromagnetic Compatibility.............294
End User License Agreement................296
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ABOUT THIS MANUAL
Thank you for choosing Ford. Werecommend that you take some time toget to know your vehicle by reading thismanual. The more that you know aboutyour vehicle, the greater the safety andpleasure you will get from driving it.
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Note: This manual describes productfeatures and options available throughoutthe range of available models, sometimeseven before they are generally available. Itmay describe options not fitted to thevehicle you have purchased.
Note: Some of the illustrations in thismanual may show features as used indifferent models, so may appear differentto you on your vehicle.
Note: Always use and operate your vehiclein line with all applicable laws andregulations.
Note: Pass on this manual when sellingyour vehicle. It is an integral part of yourvehicle.
This manual may qualify the location of acomponent as left-hand side or right-handside. The side is determined when facingforward in the seat.
Right-hand side.A
Left-hand side.B
SYMBOLS GLOSSARY
These are some of the symbols you maysee on your vehicle.
Air conditioning system
Air conditioning system lubricanttype
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleumbased
Brake system
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E-Series (TE4) Canada/United States of America, enUSA, Edition date: 201804, Second-Printing
IntroductionE154903 E162384 E231157