2019 FORD E SERIES Owners Manual

GENERAL INFORMATION
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Radio Frequencies and ReceptionFactors
AM and FM frequencies are established bythe Federal Communications Commission(FCC) and the Canadian Radio andTelecommunications Commission (CRTC).Those frequencies are:
•AM: 530-1710 kHz
•FM: 87.9-107.9 MHz
Note:Listening to loud audio for longperiods of time could damage your hearing.
Radio Reception Factors
The further you travel from an AM or FM station, theweaker the signal and the weaker the reception.Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, parking garages, dense tree foliage andthunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeatingtower, a stronger signal may overtake a weaker one andresult in the audio system muting.
Station overload
CD and CD Player Information
Note:CD units play commercially pressed4.7 in (12 cm) audio compact discs only. Dueto technical incompatibility, certainrecordable and re-recordable compact discsmay not function correctly when used in thevehicle’s CD player.
Note: Do not insert CDs with homemadepaper (adhesive) labels into the CD playeras the label may peel and cause the CD tobecome jammed. You should use apermanent felt tip marker rather thanadhesive labels on your homemade CDs.Ballpoint pens may damage CDs. Ask anauthorized dealer for more information.
Note:Do not use any irregularly shapeddiscs or discs with a scratch protection filmattached.
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Always handle discs by their edges only.Clean the disc with an approved CDcleaner only. Wipe it from the center ofthe disc toward the edge. Do not clean ina circular motion.
Do not expose discs to direct sunlight orheat sources for extended periods.
MP3 and WMA Track and FolderStructure
Audio systems capable of recognizing andplaying MP3 and WMA individual tracksand folder structures work as follows:
•There are two different modes for MP3and WMA disc playback: MP3 andWMA track mode (system default) andMP3 and WMA folder mode.
•MP3 and WMA track mode ignores anyfolder structure on the MP3 and WMAdisc. The player numbers each MP3and WMA track on the disc (noted bythe MP3 or WMA file extension) fromT001 to a maximum of T255. Themaximum number of playable MP3 andWMA files may be less depending onthe structure of the CD and exactmodel of radio present.
•MP3 and WMA folder mode representsa folder structure consisting of onelevel of folders. The CD player numbersall MP3 and WMA tracks on the disc(noted by the MP3 or WMA fileextension) and all folders containingMP3 and WMA files, from F001 (folder)T001 (track) to F253 T255.
•Creating discs with only one level offolders helps with navigation throughthe disc files.
If you are burning your own MP3 and WMAdiscs, it is important to understand howthe system reads the structures you create.While various files may be present (fileswith extensions other than MP3 andWMA), only files with the MP3 and WMA
extension are played; other files areignored by the system. This enables you touse the same MP3 and WMA disc for avariety of tasks on your work computer,home computer and your in-vehiclesystem.
In track mode, the system displays andplays the structure as if it were only onelevel deep (all MP3 and WMA files play,regardless of being in a specific folder). Infolder mode, the system only plays theMP3 and WMA files in the current folder.
AUDIO UNIT - VEHICLES WITH:
AM/FM
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Accessing the Clock Settings
Press and release to display theclock.
To set the time, press and hold until thehours start to flash. Use the center arrowcontrols to change the hours, then repeatto set the minutes. Press again to exit clockmode.
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Accessing the Sound Settings
Press and release to accesssettings for Treble, Midrange,Bass, Fade and Balance.
Adjusting the Volume
Turn to adjust the volume.
Changing Radio Stations
In radio mode, press and release eitherbutton to search through the radiofrequency band.
Selecting the Audio Modes
Press and release to accessdifferent audio modes, forexample AM, FM and auxiliaryinput jack.
Setting the Memory Presets
To store a radio station, tune to the station,then press and hold a numbered presetbutton until sound returns.
Switching the Audio Unit On andOff
Press and release the volume dial.
Using Seek, Fast Forward andReverse
Press and release to select afrequency band. The systemstops at the first station it findsin that direction.
AUDIO UNIT - VEHICLES WITH:
AM/FM/CD/SYNC
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Accessing the Auxiliary MediaSources
Press and release to access orswitch between media devices.
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Accessing CD or MP3 Mode
Press and release the button.
Accessing the Folders
Press and release the buttons toaccess the next and previousfolders on an MP3 disc.
Accessing the Menu
Press and release to accessdifferent audio system features.
•To set the clock, press MENU until SETHOURS or SET MINUTES appearsand use the up and down arrow toadjust the time.
•To set the strongest stations on theradio frequency, press MENU untilAUTOSET appears. This does notoverride your original presets.
•RBDS displays text transmitted bycertain radio stations and searchesfor music categories.
•When RBDS ON/OFF appears, pressSEEK to switch on RBDS to search formusic categories. Press the up anddown arrow to scroll throughcategories, then press SEEK to beginthe search.
•SPEEDVOL allows you to adjustradio volume to compensate fornoise levels when vehicle speedincreases.
•Track/Folder is only available on MP3files when in CD mode. In track mode,press SEEK to scroll through all thetracks on the disc. In folder mode, pressSEEK to scroll through all the trackswithin the selected folder. PressFOLDER to access other folders.
•COMPRESS is only available in CDand MP3 modes. Switching oncompression brings the soft andloud passages together for a moreconsistent listening level.
•To switch compression on and off,press SEEK and the up and downarrow.
Accessing the Phone Features
Press and release to access thephone features of the SYNCsystem.
Adjusting the Volume
Turn to adjust the volume.
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Changing Radio Stations
In radio mode, press and release eitherbutton to search through the radiofrequency band.
In satellite radio mode, press and releaseto find the previous or next availablesatellite radio station.
Ejecting the CD
Press and release to eject a CD.
Fast Forwarding the Media
Press and release to fast forwarda CD track or MP3 file.
Rewinding the Media
Press and release to rewind a CDtrack or MP3 file.
Inserting a CD
Insert a CD into the CD slot.
Muting the Audio
Press and release to mute theplaying audio.
Playing or Pausing Media
Press and release to either playor pause the audio.
Scanning the Audio
In radio, CD and MP3 modes, press andhold to hear a brief sampling of radiostations, CD tracks or MP3 files. In CD andMP3 modes, press and release to displaytrack title, artist name and disc title. In textmode, the display may require additionaltext to show. When the < / > indicator ison, press TEXT and then press SEEK toview the additional display text.
Selecting a Frequency Band
Press and release to select afrequency band.
Setting the Memory Presets
To store a radio station, tune to the station,then press and hold a numbered presetbutton until sound returns.
Switching the Audio Unit On andOff
Press and release the volume dial.
Switching Shuffle Mode On andOff
Press and release the button toplay music on the selected CDor MP3 folder in random order.
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Using Seek, Fast Forward andReverse
In radio mode, select a frequency band andpress and release either button. Thesystem stops at the first station it finds inthat direction.
In CD mode, press and release to selectthe next or previous track. Press and holdto move quickly forward or backwardthrough the current track.
In satellite radio mode, press and releaseto select the next or previous satellite radiostation. If you select a specific category(such as jazz, rock or news), press to findthe next or previous station in the categoryyou select.
DIGITAL RADIO (IF EQUIPPED)
Note:HD Radio broadcasts are notavailable in all markets.
HD Radio technology is the digitalevolution of analog AM/FM radio. Yoursystem has a special receiver that allowsit to receive digital broadcasts (whereavailable) in addition to the analogbroadcasts, it already receives. Digitalbroadcasts provide a better sound qualitythan analog broadcasts with free,crystal-clear audio and no static ordistortion. For more information, and aguide to available stations andprogramming, please visitwww.hdradio.com.
When HD Radio is on and you tune to astation broadcasting HD Radio technology,you may notice the HD Radio logo on yourscreen. When this logo is available, youmay also see Title and Artist fieldson-screen.
The multicast indicator appears in FMmode (only) if the current station isbroadcasting multiple digital broadcasts.The highlighted numbers signify availabledigital channels where new or differentcontent is available. HD1 signifies the mainprogramming status and is available inanalog and digital broadcasts. Othermulticast stations (HD2 through HD7) areonly available digitally.
When HD Radio broadcasts are active, youcan access the following functions:
•Scan allows you to hear a briefsampling of all available stations. Thisfeature still works when HD Radioreception is on, although it does notscan for HD2-HD7 channels. You maysee the HD logo appear if the stationhas a digital broadcast.
•Memory presets allow you to save anactive channel as a memory preset.Touch and hold a memory preset slotuntil the sound returns. There is a briefmute while the radio saves the station.Sound returns when finished. Whenswitching to an HD2 or HD3 memorypreset, the sound mutes before thedigital audio plays, because the systemhas to reacquire the digital signal.
Note:As with any saved radio station, youcannot access a station you save if yourvehicle is outside the station’s receptionarea.
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HD Radio Reception and Station Troubleshooting
Potential Reception Issues
If you are listening to a multicast station and you are onthe fringe of the reception area, the station may mute dueto weak signal strength.
Reception area
If you are listening to HD1, the system switches back tothe analog broadcast until the digital broadcast is availableagain. However, if you are listening to any of the possibleHD2-HD7 multicast channels, the station mutes and staysmuted unless it is able to connect to the digital signalagain.
When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays the station in theanalog version. Once the receiver verifies the station is anHD Radio station, it shifts to the digital version. Dependingon the station quality, you may hear a slight sound changewhen the station changes from analog to digital. Blendingis the shift from analog to digital sound or digital back toanalog sound.
Station blending
In order to provide the best possibleexperience, use the contact form to reportany station issues found while listening toa station broadcasting with HD Radiotechnology. Independent entities own andoperate each station. These stations areresponsible for ensuring all audio streamsand data fields are accurate.
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Potential Station Issues
ActionCauseIssues
No action required. This is abroadcast issue.This is poor time alignmentby the radio broadcaster.Echo, stutter, skip or repeatin audio.Increase or decrease inaudio volume.
No action required. Thereception issue may clear upas you continue to drive.
The radio is shifting betweenanalog and digital audio.Sound fading or blending inand out.
No action required. This isnormal behavior. Wait untilthe audio is available.
The digital multicast is notavailable until the HD Radiobroadcast is decoded. Oncedecoded, the audio is avail-able.
There is an audio mutedelay when selecting HD2 orHD3, multicast preset orDirect Tune.
No action required. Thestation is not available inyour current location.
The previously storedmulticast preset or directtune is not available in yourcurrent reception area.
Cannot access HD2 or HD3multicast channel whenrecalling a preset or from adirect tune.
Fill out the station issueform at website listed
below.*
Data service issue by theradio broadcaster.Text information does notmatch currently playingaudio.
Fill out the station issueform at website listed
below.*
Data service issue by theradio broadcaster.There is no text informationshown for currently selectedfrequency.
No action required. This isnormal behavior.Pressing Scan disablesHD2-HD7 channel search.HD2-HD7 stations not foundwhen Scan is pressed.
*http://hdradio.com/stations/feedback
HD Radio Technology manufactured underlicense from iBiquity Digital Corporationand foreign patents. HD Radio and the HDand HD Radio logos are proprietarytrademarks of DTS Ford Motor Companyand DTS are not responsible for thecontent sent using HD Radio technology.Content may be changed, added or deletedat any time at the station owner'sdiscretion.
SATELLITE RADIO (IF EQUIPPED)
SiriusXM® Satellite Radio broadcasts avariety of music, news, sports, weather,traffic and entertainment satellite radiochannels. For more information and acomplete list of SiriusXM satellite radiochannels, visit www.siriusxm.com in theUnited States, www.siriusxm.ca in Canada,or call SiriusXM at 1-888-539-7474.
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