2019 FORD E SERIES remote start

Fleet Telematics Modem (If Equipped)
The onboard modem provides access todata to support telematics services suchas location, speed, idle time, fuel, vehiclediagnostics and maintenance alerts. Toexplore data, telematics services, thirdparty service provider support and tomanage existing telematics accounts, referto www.commericalsolutions.ford.com orcall 833-FCS-FORD.
Note:This is not available with FordPassConnect.
FordPass Connect (If Equipped)
With a FordPass Connect-equippedvehicle, you can use FordPass to track yourvehicle’s location and remotely accessvehicle features such as start, lock andunlock and vehicle status including fuellevel and approximate mileage. Messageand data rates may apply. Services maybe limited by mobile phone networkcoverage area. For additional information,refer to www.fordpass.com.
On Board Diagnostics Data LinkConnector
WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used inconjunction with a diagnostic scan tool forvehicle diagnostics, repairs andreprogramming services. Installing anaftermarket device that uses the DLCduring normal driving for purposes such as
remote insurance company monitoring,transmission of vehicle data to otherdevices or entities, or altering theperformance of the vehicle, may causeinterference with or even damage tovehicle systems. We do not recommendor endorse the use of aftermarket plug-indevices unless approved by Ford. Thevehicle Warranty will not cover damagecaused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucksand Utility Type Vehicles
WARNING: Utility vehicles have asignificantly higher rollover rate thanother types of vehicles.
Before you drive your vehicle, please readthis Owner’s Manual carefully. Your vehicleis not a passenger car. As with othervehicles of this type, failure to operate thisvehicle correctly may result in loss ofvehicle control, vehicle rollover, personalinjury or death.
Using your Vehicle as anAmbulance
If your light truck has the Ford AmbulancePreparation Package, it may be utilized asan ambulance. Ford urges ambulancemanufacturers to follow therecommendations of the Ford IncompleteVehicle Manual, Ford Truck Body Builder’sLayout Book and the Qualified VehicleModifiers (QVM) Guidelines as well aspertinent supplements. For additionalinformation, please contact the Truck BodyBuilders Advisory Service athttp://www.fleet.ford.com/truckbbas/and then by selecting Contact Us or byphone at 1–877–840–4338.
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Introduction

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of theFCC Rules and with Licence exempt RSSStandards of Industry Canada. Operationis subject to the following two conditions:
•This device may not cause harmfulinterference, and
•This device must accept anyinterference received, includinginterference that may cause undesiredoperation.
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC:" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
The typical operating range for yourtransmitter is approximately 33 ft (10 m).Vehicles with the remote start feature willhave a greater range. One of the followingcould cause a decrease in operating range:
•Weather conditions.
•Nearby radio towers.
•Structures around the vehicle.
•Other vehicles parked next to yourvehicle.
Other short distance radio transmissions,for example amateur radios, medicalequipment, wireless headphones, remotecontrols and alarm systems can also usethe radio frequency used by your remotecontrol. If the frequencies are jammed, youwill not be able to use your remote control.You can lock and unlock the doors with thekey.
Note:Make sure to lock your vehicle beforeleaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Note:The remote control contains sensitiveelectrical components. Exposure to moistureor impact may cause permanent damage.
REMOTE CONTROL (IF EQUIPPED)
Note:If there are problems with the remoteentry system, make sure to take all remoteentry transmitters with you to an authorizeddealer in order to aid in troubleshooting theproblem.
Note:If your vehicle is fitted with theE-Guard Cargo Protection System™, theremote transmitter unlock command onlyunlocks the front doors. The side or rearcargo doors can only be unlocked fromoutside your vehicle using the key.
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Keys and Remote ControlsE195660

Reprogramming the RemoteControl
You must have all remote controls readilyaccessible before beginning thisprocedure. Any remote control that is notpresent during the programming procedurewill no longer operate your vehicle.
Note:You can program a maximum of fourcoded keys to your vehicle.
Note:Do not apply the brake pedal duringthis procedure.
1. Switch the ignition from off to on 8times within 10 seconds, finishing in theon position. The doors lock then unlockto confirm that programming hasstarted.
2.Press any button on the remote controlthat you want to program within 20seconds. The doors lock then unlockto confirm that programming wassuccessful.
3. Repeat step 2 to program eachadditional remote control.
4.After you have programmed all remotecontrols, switch the ignition off.
5. The doors lock then unlock to confirmthat programming is complete.
Changing the Remote ControlBattery
The remote control uses one coin-typethree-volt lithium battery CR2032 orequivalent.
Make sure that you dispose ofold batteries in anenvironmentally friendly way.Seek advice from your local authorityabout recycling old batteries.
1. Twist a thin coin in the slot of thetransmitter near the key ring to removethe battery cover.
Note:Do not remove the rubber cover andcircuit board from the front housing of theremote entry transmitter.
Note:Do not wipe off any grease on thebattery terminals or on the back surface ofthe circuit board.
2. Remove the old battery.
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Keys and Remote ControlsE107998 E195662

LOCKING AND UNLOCKING
You can use the power door lock controlor the remote control to lock and unlockyour vehicle.
Power Door Locks (If Equipped)
The power door lock control is on the driverand front passenger door panels.
Lock.A
Unlock.B
Remote Control (If Equipped)
You can use the remote control at any timewhen the ignition is off.
Unlocking the Doors (Two-StageUnlock)
Press the button to unlock thedriver door.
Press the button again within threeseconds to unlock all doors. The directionindicators flash.
Note:The driver door can be unlocked withthe key if the remote control is notfunctioning.
Note:When you leave your vehicleunattended for several weeks, the remotecontrol turns off. Your vehicle must beunlocked and started. Unlocking andstarting your vehicle once enables theremote control.
Reprogramming the Unlocking Function
Note: When you press the unlock button,either all the doors are unlocked or only thedriver door is unlocked. Pressing the unlockbutton again unlocks all the doors.
You can reprogram the unlocking functionso that only the driver door is unlocked.
Press and hold the unlock and lock buttonson the remote control simultaneously forat least four seconds with the ignition off.The direction indicators flash twice toconfirm the change.
To return to the original unlocking function,repeat the process.
Locking the Doors
Press the button to lock alldoors. The direction indicatorsflash.
Press the button again within threeseconds to confirm that all the doors areclosed. The doors lock again, the hornsounds and the direction indicators flashif all the doors are closed.
Note:If any door is open, the horn soundstwice and the direction indicators do notflash.
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Doors and LocksE195623
A
B E138629 E138623

PASSIVE ANTI-THEFT
SYSTEM (IF EQUIPPED)
Note:The system is not compatible withnon-Ford aftermarket remote start systems.Use of these systems may result in vehiclestarting problems and a loss of securityprotection.
Note:Metallic objects, electronic devicesor a second coded key on the same keychain may cause vehicle starting problemsif they are too close to the key when startingthe engine. Prevent these objects fromtouching the coded key while starting theengine. Switch the ignition off, move allobjects on the key chain away from thecoded key and restart the engine if aproblem occurs.
Note:Do not leave a duplicate coded keyin the vehicle. Always take your keys andlock all doors when leaving the vehicle.
SecuriLock®
The system is an engine immobilizationsystem. It is designed to help prevent theengine from being started unless acorrectly coded key for your vehicle is used.Using an incorrectly coded key mayprevent the engine from starting. Amessage may appear in the informationdisplay.
If you are unable to start the engine with acorrectly coded key, a malfunction hashappened and a message may appear inthe information display.
Automatic Arming
The engine immobilization system armsimmediately after you switch the ignitionoff.
Automatic Disarming
Switching the ignition on with a correctlycoded key disarms the engineimmobilization system.
Replacement Keys
The integrated keyhead transmitterfunctions as a programmed ignition keythat operates all the locks and starts yourvehicle, as well as a remote control.
If your keys are lost or stolen and you donot have a spare correctly coded key, youwill need to have your vehicle towed to anauthorized dealer. You need to erase thecoded keys from your vehicle and programnew coded keys.
Store an extra correctly coded key awayfrom the vehicle in a safe place to helpprevent any inconveniences. See anauthorized dealer to purchase additionalspare or replacement keys.
Note:Your vehicle comes with twointegrated keyhead transmitters.
Programming a Spare IntegratedKeyhead Transmitter
You can program your own integratedkeyhead transmitter or standardSecuriLock coded keys to your vehicle. Thisprocedure will program both the engineimmobilizer keycode and the remote entryportion of the remote control to yourvehicle
Only use integrated keyhead transmittersor standard SecuriLock keys.
You must have two previouslyprogrammed correctly coded keys and thenew unprogrammed key readily accessible.See an authorized dealer to have the sparekey programmed if two previouslyprogrammed correctly coded keys are notavailable.
Read and understand the entire procedurebefore you begin.
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Security

1.Insert the first previously programmedcorrectly coded key into the ignition.
2.Switch the ignition from off to on. Keepthe ignition on for at least threeseconds, but no more than 10 seconds.
3.Switch the ignition off and remove thefirst correctly coded key from theignition.
4. After three seconds but within 10seconds of switching the ignition off,insert the second previously correctlycoded key into the ignition.
5.Switch the ignition from off to on. Keepthe ignition on for at least threeseconds, but no more than 10 seconds.
6.Switch the ignition off and remove thesecond previously programmedcorrectly coded key from the ignition.
7. After three seconds but within 10seconds of switching the ignition offand removing the previouslyprogrammed correctly coded key,insert the new unprogrammed key intothe ignition.
8.Switch the ignition from off to on. Keepthe ignition on for at least six seconds.
9. Remove the newly programmedcorrectly coded key from the ignition.
If the key has been successfullyprogrammed it will start the engine andoperate the remote entry system (if thenew key is an integrated keyheadtransmitter).
If the key was not successfullyprogrammed, wait 10 seconds and repeatSteps 1 through 8. If you are stillunsuccessful, take your vehicle to anauthorized dealer.
Note:You can program a maximum of eightcoded keys to your vehicle. All eight can beintegrated keyhead transmitters.
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Security

GearboxSee: Transmission................................................87General Information on RadioFrequencies...................................................39General Maintenance Information........276Multi-point Inspection......................................278Owner Checks and Services...........................277Protecting Your Investment...........................276Why Maintain Your Vehicle?..........................276Why Maintain Your Vehicle at YourDealership?.....................................................276Getting Assistance Outside the U.S. andCanada...........................................................127Getting the Services You Need................124Away From Home...............................................124
H
HandbrakeSee: Parking Brake...............................................92Hazard Flashers............................................120Headlamp AdjustingSee: Adjusting the Headlamps......................156Headlamp RemovalSee: Removing a Headlamp...........................157HeadrestSee: Head Restraints..........................................69Head Restraints..............................................69HeatingSee: Climate Control..........................................66Hints on Controlling the InteriorClimate............................................................67Defogging the Side Windows in ColdWeather...............................................................67General Hints.........................................................67Quickly Cooling the Interior..............................67Quickly Heating the Interior..............................67Recommended Settings for Cooling.............67Recommended Settings for Heating............67Vehicle Stationary for Extended PeriodsDuring Extreme High AmbientTemperatures....................................................67Hints on Driving With Anti-LockBrakes...............................................................91Hood LockSee: Opening and Closing the Hood............141
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Ignition Switch.................................................74In California (U.S. Only)..............................125Information Displays.....................................58General Information............................................58Information Messages.................................63Brake System.........................................................63Fuel............................................................................63Maintenance..........................................................64Tire.............................................................................64Traction Control....................................................64Trailer........................................................................65Transmission..........................................................65Installing Child Restraints............................18Child Seats...............................................................18Using Lap and Shoulder Belts..........................19Using Tether Straps..............................................21Instrument Cluster.........................................53Instrument Lighting Dimmer.....................50Instrument Panel............................................16Interior Mirror....................................................52Automatic Dimming Mirror...............................52Manual Dimming Mirror.....................................52Introduction........................................................5
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Jump Starting the Vehicle..........................121Connecting the Jumper Cables......................121Jump Starting.......................................................122Preparing Your Vehicle.......................................121Removing the Jumper Cables........................122
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Keys and Remote Controls.........................39
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Lighting Control..............................................49Flashing the Headlamp High Beam..............50Headlamp High Beam........................................49Lighting..............................................................49General Information............................................49Limited Slip Differential..............................90Load Carrying..................................................99
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Index

Reprogramming the Remote Control..........40Sounding the Panic Alarm.................................41Removing a Headlamp...............................157Repairing Minor Paint Damage...............165Replacement PartsRecommendation........................................12Collision Repairs....................................................12Scheduled Maintenance and MechanicalRepairs..................................................................12Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl..............................................................41Reporting Safety Defects (CanadaOnly)...............................................................129Reporting Safety Defects (U.S.Only)...............................................................129Roadside Assistance....................................119Vehicles Sold in Canada: Getting RoadsideAssistance........................................................120Vehicles Sold in the United States: GettingRoadside Assistance.....................................119Vehicles Sold in the United States: UsingRoadside Assistance.....................................119Roadside Emergencies................................119Running-InSee: Breaking-In...................................................116Running Out of Fuel......................................79Filling a Portable Fuel Container...................80
S
Safety Precautions.........................................77Satellite Radio................................................221Satellite Radio Electronic Serial Number(ESN).................................................................222Satellite Radio Reception Factors...............222SiriusXM Satellite Radio Service..................222Troubleshooting.................................................223Scheduled Maintenance Record...........283Scheduled Maintenance...........................276Seatbelt Extension.........................................31Seatbelt Height Adjustment.....................30Seatbelts............................................................27Principle of Operation.........................................27Seatbelt Warning Lamp and IndicatorChime..............................................................30Conditions of operation.....................................30Seats...................................................................69
Security..............................................................45Sitting in the Correct Position...................69Snow ChainsSee: Using Snow Chains..................................187Spare WheelSee: Changing a Road Wheel........................192Special Notices................................................12Fleet Telematics Modem....................................13FordPass Connect.................................................13New Vehicle Limited Warranty.........................12Notice to Owners of Pickup Trucks andUtility Type Vehicles........................................13On Board Diagnostics Data LinkConnector............................................................13Special Instructions..............................................12Using your Vehicle as an Ambulance.............13Special Operating Conditions ScheduledMaintenance...............................................281Exceptions............................................................283Speed ControlSee: Cruise Control..............................................96Starter SwitchSee: Ignition Switch.............................................74Starting a Gasoline Engine..........................74Failure to Start.......................................................75Guarding Against Exhaust Fumes..................75Important Ventilating Information.................75Stopping the Engine When Your Vehicle isMoving..................................................................75Stopping the Engine When Your Vehicle isStationary...........................................................75Starting and Stopping the Engine............74General Information............................................74Steering.............................................................98Steering Wheel................................................47Sun Visors.........................................................52Illuminated Vanity Mirror...................................52Supplementary Restraints System.........32Principle of Operation.........................................32Symbols Glossary.............................................5SYNC™ Applications andServices........................................................243911 Assist...............................................................243SYNC Services: Traffic, Directions &Information (TDI) (If Equipped, UnitedStates Only)....................................................247Vehicle Health Report (If Equipped, UnitedStates Only)....................................................245
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Index