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GETTING TO KNOW YOUR VEHICLE
CONTENTS
HIGH VOLTAGE BATTERY .................16
500e ELECTRIC VEHICLE FEATURES ..........18
▫ Audible Pedestrian Warning System ..........18
▫ Single-Speed Transmission .................18
▫ Auto Park .............................18
▫ E-Park ...............................18
▫ Climate Control (HVAC System) .............19
▫ Electric Air Conditioning Compressor .........19
▫ Electric Power Steering ....................19
▫ Smartphone Features (Not Available In
Canada) ..............................20
HIGH VOLTAGE CHARGING OPERATION .....22
▫ SAE J1772 Charging Inlet ..................22
▫ AC Level 1 Charging (120V, 15 Amp) .........22▫
AC Level 2 Charging (240V, 30 Amp) .........35
▫ Charge Times ..........................36
KEYS .................................36
▫ Key With Remote Control ..................36
IGNITION SWITCH .......................39
▫ Mechanical Ignition Switch .................39
▫ Key-In-Ignition Reminder .................41
SENTRY KEY ...........................41
▫ Key Programming ......................42
▫ Replacement Keys .......................42
▫ General Information .....................42
VEHICLE SECURITY ALARM ...............42
▫ To Arm The System .....................42
▫ To Disarm The System ....................433
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HIGH VOLTAGE BATTERY
Your vehicle is equipped with a Lithium-ion high voltage
battery that is used to power the electric powertrain
systems and the 12 volt vehicle electrical system.
The high voltage battery is located under the vehicle. The
high voltage battery is maintenance free and designed to
last for the life of the vehicle.
NOTE:Upon exiting the vehicle, ensure the ignition is in
the off position and the key is removed from the vehicle.
Lithium-ion batteries provide the following benefits:
•Lithium-ion batteries are much lighter than other types
of rechargeable batteries of the same size.
• Lithium-ion batteries hold their charge; they only lose
approximately 3 percent of their charge per month.
• Lithium-ion batteries have no memory, which means
that you do not have to completely discharge them
before recharging, as with some other batteries.
High Voltage Battery and Cable Locations
1 — High Voltage Cables
2 — High Voltage Battery
16 GETTING TO KNOW YOUR VEHICLE
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•Lithium-ion batteries can be recharged and discharged
thousands of times.
High Voltage Battery Service Disconnect
The high voltage battery service disconnect is located
under the rear passenger seat lower cushion. If your
vehicle requires service, see an authorized dealer.
WARNING!
Never try to remove the high voltage battery service
disconnect. The high voltage battery service disconnect
is used when your vehicle requires service by a trained
technician at an authorized dealer. Failure to follow
this warning can cause severe burns or electrical shock
that may result in serious injury or death.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last the
life of your vehicle. See an authorized dealer for informa-
tion on the disposal of the battery if it should require
replacement. General Information
The vehicle is also equipped with a Battery Management
System that is designed to:
•
Ensure safe operation
• Maximize driving range
• Maximize the life expectancy of the high voltage battery
NOTE:
• During vehicle start up and shut down, a clicking noise
may be heard from within the vehicle. When the ignition
key is turned to the on position, the high voltage battery
contactors inside the battery are closed to make the
stored electricity inside available for vehicle use. The
clicking noise observed is the sound of these contactors
as they open and close and is normal operation for your
500e.
• The operating temperature range of the high voltage
battery is -22 °F to 122 °F (-30 °C to 50 °C). If it is
attempted to operate the vehicle with the battery outside
of these temperature extremes it will not function.
3
GETTING TO KNOW YOUR VEHICLE 17
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Charge Times
The following factors determine the time it takes to charge
the high voltage battery:
•The high voltage battery’s current state of charge
• What level EVSE is being used (Level 1 – 120V or Level
2 – 240V)
• Ambient temperature
• Whether the vehicle is (keyed) on during charging
NOTE:
• The charging times are estimates based on a completely
discharged high voltage battery.
• Charging times will vary based on the age, condition,
state of charge and temperature of the high voltage
battery.
• Charging times may be longer if a thermal self-
protection reduces the charging current from the EVSE.
Type of Charge Estimated Charge Time
Level 1 (120V/15A) Approximately 23 hours
Level 2 (240V/30A) Approximately 4 hours
KEYS
Key With Remote Control
The Remote Keyless Entry (RKE) key fob contains an
integrated key. To use the mechanical key, simply push the
mechanical key release button.
Mechanical Key Release Button
1 — Mechanical Key Release
Button 3 — Lock Button
2 — Unlock Button 4 — Liftgate Button
36 GETTING TO KNOW YOUR VEHICLE
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NOTE:
•The authorized dealer that sold you your vehicle has the
key code numbers for your vehicle locks. These numbers
can be used to order duplicate keys from your autho-
rized dealer.
• When exiting the vehicle, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the key
from the ignition switch to avoid draining the battery.
To Unlock The Doors And Liftgate
Push and release the unlock button on the key fob once to
unlock the driver ’s door or twice, within five seconds, to
unlock all doors, and the liftgate. The turn signal lights will
flash to acknowledge the unlock signal. The illuminated
entry system will also turn on.
To Lock The Doors And Liftgate
Push and release the lock button on the key fob to lock all
doors and the liftgate. The turn signal lights will flash and
the horn will chirp to acknowledge the signal.
Locking Doors With A Key
1. Insert the key with either side up.
2. Turn the key to the right to lock the door.
3. Turn the key to the left to unlock the door.
3
GETTING TO KNOW YOUR VEHICLE 37
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Replacing The Battery In The Key With Remote
ControlTo replace the battery, proceed as follows:
1. Push mechanical release button to open the mechanicalkey.
2. Turn the screw to unlock using a small screwdriver.
3. Take out the battery case and replace the battery making sure that polarities are correct.
4. Refit the battery case inside the key and lock it turning the screw to lock.
NOTE: Used batteries should be properly disposed of as
specified by law, see an authorized dealer for assistance
needed.
Programming Additional Key Fobs
Refer to “Sentry Key” in “Getting To Know Your Vehicle”
for further information.
If you do not have a programmed key fob, contact an
authorized dealer for details.
Request For Additional Remote Controls
The system can recognize up to eight remote controls.
Should a new remote control be necessary, go to an
authorized dealer, taking an ID document and the car
ownership documents.
Key Fob Components
1 — Mechanical Key
2 — Mechanical Key Release Button
3 — Battery
4 — Battery Case
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NOTE:After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the key
from the ignition switch to avoid draining the battery.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine compart-
ment and fuel tank before resetting the system and starting
the engine. If there are no fuel leaks or damage to the
vehicle electrical devices (e.g. headlights) after an accident,
reset the system by following the procedure described
below. If you have any doubt, contact an authorized dealer.
Enhanced Accident Response System Reset
Procedure
After an event occurs requiring activation of the Enhanced
Accident Response System, when the system is active, a
“Service Electrical System” message will be displayed on
the instrument cluster. The vehicle is not drivable in this
state and must be towed to an authorized dealer immedi-
ately to be inspected and have the Enhanced Accident
Response System reset.
Maintaining Your Air Bag System
WARNING!
• Modifications to any part of the air bag system could
cause it to fail when you need it. You could be
injured if the air bag system is not there to protect
you. Do not modify the components or wiring, in-
cluding adding any kind of badges or stickers to the
steering wheel hub trim cover or the upper passenger
side of the instrument panel. Do not modify the front
bumper, vehicle body structure, or add aftermarket
side steps or running boards.
• It is dangerous to try to repair any part of the air bag
system yourself. Be sure to tell anyone who works on
your vehicle that it has an air bag system.
• Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to an authorized
(Continued)
134 SAFETY
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HAZARD WARNING FLASHERS
The Hazard Warning flasher switch is located on the
instrument panel below the radio.Push the switch to turn on the Hazard Warning
flashers. When the switch is activated, all direc-
tional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the
switch a second time to turn off the Hazard Warning
flashers. Do not use this emergency warning system when the
vehicle is in motion. Use it when your vehicle is disabled
and it is creating a safety hazard for other motorists.
If it is necessary to leave the vehicle to go for service, the
Hazard Warning flashers will continue to operate with the
ignition key removed and the vehicle locked.
NOTE:
With extended use, the Hazard Warning flashers
may wear down your battery.
BULB REPLACEMENT
Replacement Bulbs
Interior Bulbs
Bulb Number
Overhead Lamp C5W
Courtesy Lamp W5W
Rear Cargo Lamps W5W
182 IN CASE OF EMERGENCY