GETTING TO KNOW YOUR VEHICLE
CONTENTS
HIGH VOLTAGE BATTERY .................16
500e ELECTRIC VEHICLE FEATURES ..........18
▫ Audible Pedestrian Warning System ..........18
▫ Single-Speed Transmission .................18
▫ Auto Park .............................18
▫ E-Park ...............................18
▫ Climate Control (HVAC System) .............19
▫ Electric Air Conditioning Compressor .........19
▫ Electric Power Steering ....................19
▫ Smartphone Features (Not Available In
Canada) ..............................20
HIGH VOLTAGE CHARGING OPERATION .....22
▫ SAE J1772 Charging Inlet ..................22
▫ AC Level 1 Charging (120V, 15 Amp) .........22▫
AC Level 2 Charging (240V, 30 Amp) .........35
▫ Charge Times ..........................36
KEYS .................................36
▫ Key With Remote Control ..................36
IGNITION SWITCH .......................39
▫ Mechanical Ignition Switch .................39
▫ Key-In-Ignition Reminder .................41
SENTRY KEY ...........................41
▫ Key Programming ......................42
▫ Replacement Keys .......................42
▫ General Information .....................42
VEHICLE SECURITY ALARM ...............42
▫ To Arm The System .....................42
▫ To Disarm The System ....................433
E-Park is activated when the driver pushes the PARK
button. An electric motor activates the parking pawl and
locks the single-speed transmission when the vehicle is
placed into PARK. This will prevent any unwanted move-
ment of the vehicle.
NOTE:The engagement of the E-Park can be heard when
there is no noise in the interior of the vehicle, this is a
normal condition.
Climate Control (HVAC System)
Your 500e is equipped with an Automatic Temperature
Control (ATC) HVAC system. This HVAC system utilizes a
humidity sensor, cabin sensor, and ambient temperature
sensor to choose operation mode and control cabin com-
fort. These components allow the controller to operate the
HVAC system in a very efficient manner to maximize
driving range.
Your 500e also uses an electric air heater to provide heat to
the cabin.
Electric Air Conditioning Compressor
Your 500e uses an electric air conditioning compressor. The
air conditioning compressor is powered by the high volt-
age battery system and is used to cool the vehicle occu-
pants and the high voltage battery while the vehicle is
being driven or when it is being charged.
The high voltage battery may require cooling to keep the
vehicle running. The air conditioning compressor activates
without any input from the occupant.
NOTE: The AC system helps cool the high voltage battery.
If the air conditioning system should require service, see an
authorized dealer as soon as possible.
Electric Power Steering
Your vehicle is equipped with an Electric Power Steering
(EPS) system. The power steering system requires no
maintenance and operates without the use of power steer-
ing fluid.
3
GETTING TO KNOW YOUR VEHICLE 19
Climate Control Functions
A/C (Air Conditioning)
The Air Conditioning (A/C) button allows the operator to
manually activate or deactivate the air conditioning sys-
tem. When the air conditioning system is turned on, cool
dehumidified air will flow through the outlets into the
cabin. For improved fuel economy, push the A/C button to
turn off the air conditioning and manually adjust the
blower and airflow mode settings. Also, make sure to select
only Panel, Bi-Level or Floor modes.
NOTE:
•For Manual Climate Controls, if the system is in Mix,
Floor or Defrost Mode, the A/C can be turned off, but
the A/C system shall remain active to prevent fogging of
the windows.
• If fog or mist appears on the windshield or side glass,
select Defrost mode, and increase blower speed if
needed.
• If your air conditioning performance seems lower than
expected, check the front of the A/C condenser (located
in front of the radiator), for an accumulation of dirt or
insects. Clean with a gentle water spray from the front of
the radiator and through the condenser. Recirculation
In cold weather, use of Recirculation mode may lead to
excessive window fogging. The Recirculation feature may
be unavailable (button on the touchscreen greyed out) if
conditions exist that could create fogging on the inside of
the windshield.
Automatic Temperature Control (ATC)
Automatic Operation
1. Push the AUTO button on the faceplate.
2. Next, adjust the temperature you would like the system
to maintain by adjusting the temperature control but-
tons. Once the desired temperature is displayed, the
system achieves and automatically maintains that com-
fort level.
3. When the system is set up for your comfort level, it is not necessary to change the settings. You experience the
greatest efficiency by simply allowing the system to
function automatically.
3
GETTING TO KNOW YOUR VEHICLE 71
NOTE:
•It is not necessary to move the temperature settings for
cold or hot vehicles. The system automatically adjusts
the temperature, mode, and blower speed to provide
comfort as quickly as possible.
• The temperature can be displayed in U.S. or Metric units
by selecting the US/Metric customer-programmable fea-
ture.
To provide you with maximum comfort in the Automatic
mode during cold start-ups, the blower fan remains on low
until the vehicle warms up. The blower increases in speed
and transition into Auto mode.
Manual Operation Override
This system offers a full complement of manual override
features. The AUTO symbol in the front ATC display will
be turned off when the system is being used in the manual
mode.
NOTE: The system will not automatically sense the pres-
ence of fog, mist or ice on the windshield. Defrost mode
must be manually selected to clear the windshield and side
glass.
Operating Tips
NOTE: Refer to the chart at the end of this section for
suggested control settings for various weather conditions.
Summer Operation
The vehicle cooling system must be protected with a
high-quality antifreeze coolant to provide proper corrosion
protection and to protect against vehicle overheating. OAT
coolant (conforming to MS.90032) is recommended.
Winter Operation
To ensure the best possible heater and defroster perfor-
mance, make sure the vehicle cooling system is functioning
properly and the proper amount, type, and concentration
of coolant is used. Use of the Air Recirculation mode
during Winter months is not recommended, because it may
cause window fogging.
Vacation/Storage
Before you store your vehicle, or keep it out of service (i.e.,
vacation) for two weeks or more, run the air conditioning
system at idle for about five minutes, in fresh air with the
blower setting on high. This ensures adequate system
lubrication to minimize the possibility of compressor dam-
age when the system is started again.
72 GETTING TO KNOW YOUR VEHICLE
•If frequent coolant (antifreeze) additions are required, or
if the level in the coolant recovery bottles does not drop
when the powertrain cools, the cooling system should be
pressure tested for leaks.
• Maintain coolant (antifreeze) concentration at 50% OAT
coolant (antifreeze) (minimum) and distilled/deionized
water for proper corrosion protection of your pow-
ertrain which contains aluminum components.
• Make sure that the coolant control systems recovery
bottles overflow hoses are not kinked or obstructed.
• Keep the front of the coolant control systems clean. If
your vehicle is equipped with air conditioning, keep the
front of the condenser clean.
Air Conditioner Maintenance
For best possible performance, your air conditioner should
be checked and serviced by an authorized dealer at the
start of each warm season. This service should include
cleaning of the condenser fins and air conditioning perfor-
mance tests.
WARNING!
• Use only refrigerants and compressor lubricants ap-
proved by the manufacturer for your air conditioning
system. Some unapproved refrigerants are flam-
mable and can explode, injuring you. Other unap-
proved refrigerants or lubricants can cause the sys-
tem to fail, requiring costly repairs. Refer to
Warranty Information Book, located in your owner ’s
information kit, for further warranty information.
• The air conditioning system contains refrigerant un-
der high pressure. To avoid risk of personal injury or
damage to the system, adding refrigerant or any
repair requiring lines to be disconnected should be
done by an experienced technician.
CAUTION!
Do not use chemical flushes in your air conditioning
system as the chemicals can damage your air condition-
ing components. Such damage is not covered by the
New Vehicle Limited Warranty.
222 SERVICING AND MAINTENANCE
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
Temperature Grades
The Temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of
heat and its ability to dissipate heat, when tested under
controlled conditions on a specified indoor laboratory
test wheel.
Sustained high temperature can cause the material of
the tire to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure. The grade C
corresponds to a level of performance, which all pas-
senger vehicle tires must meet under the Federal Motor
Vehicle Safety Standard No. 109. Grades B and A
represent higher levels of performance on the laboratory
test wheel, than the minimum required by law.
WARNING!
The temperature grade for this tire is established for
a tire that is properly inflated and not overloaded.
Excessive speed, under-inflation, or excessive load-
ing, either separately or in combination, can cause
heat buildup and possible tire failure.
STORING THE VEHICLE
The preferred way of storing your vehicle for a long period
of time is to leave it attached to a Level 1 or Level 2 charger.
The vehicle has a wake-up feature that will wake the
system every 3 weeks and do a maintenance charge on the
12 Volt battery and also top off the high voltage battery if
necessary.
Anytime you store your vehicle, or keep it out of service
(e.g., vacation) for two weeks or more, run the air condi-
tioning system at idle for about five minutes in the fresh air
and high blower setting. This will ensure adequate system
lubrication to minimize the possibility of compressor dam-
age when the air conditioning system is started again.
248 SERVICING AND MAINTENANCE
Adding Washing Fluid...................... .215
AirBag ................................ .124
Advance Front Air Bag ....................124
Air Bag Operation ....................... .126
Air Bag Warning Light .....................123
Driver Knee Air Bag ..................... .127
Enhanced Accident Response .............133, 208
Event Data Recorder (EDR) .................208
FrontAirBag .......................... .124
If Deployment Occurs .....................132
Knee Impact Bolsters ..................... .127
Maintaining Your Air Bag System .............134
Maintenance ........................... .134
Side Air Bags .......................... .127
Transporting Pets ....................... .151
Air Bag Light ...................... .92, 123, 152
Air Conditioner Maintenance ..................222
Air Conditioner Refrigerant ...................222
Air Conditioner System ..................... .222
Air Conditioning Filter .......................73
Air Conditioning, Operating Tips ................72
Air Pressure Tires................................. .235
Alarm Security Alarm ...........................42 Alarm System
Security Alarm ...........................42
Alterations/Modifications Vehicle .................................5
Anti-Lock Brake System (ABS) .................102
Anti-Lock Warning Light .................95, 98, 99
Arming System Security Alarm ...........................42
Audio Systems (Radio) ...................... .260
Automatic Dimming Mirror ....................56
Automatic Transmission ..................... .160
Gear Ranges ........................... .161
Auxiliary Driving Systems ....................107
Battery .............................. .93, 215
Charging ...............................16
Charging System Light .....................93
Belts, Seat ............................... .152
Body
Mechanism Lubrication ..................223
B-Pillar Location .......................... .230
Brake Assist System ........................ .103
Brake Fluid .............................. .257
Brake, Parking ............................ .158
Brake System ............................ .225
Anti-Lock (ABS) ........................ .102
288 INDEX
Daytime Running Lights....................58, 59
Defroster, Windshield ....................... .152
Diagnostic System, Onboard ...................100
Dimmer Switch Headlight ...............................58
Door Ajar .................................93
Door Ajar Light ............................93
Doors ....................................45
Driver ’s Seat Back Tilt ........................47
Driving Through Flowing, Rising, Or Shallow Standing
Water ................................ .177
Electrical Power Outlets .......................82
Electric Remote Mirrors .......................57
Electric Vehicle Features .......................18
Electric Vehicle Supply Equipment (EVSE) ..........24
Electronic Stability Control (ESC) ...............104
Emergency, In Case Of Hazard Warning Flasher ...................182
Jacking ............................... .226
Towing ............................... .207
Engine Compartment .......................... .214
Starting .............................. .157Enhanced Accident Response Feature
.........133, 208
Exterior Lighting ............................58
Exterior Lights ......................... .58, 154
Filters Air Conditioning ..........................73
Flashers Turn Signals ...................... .58, 99, 154
Flash-To-Pass ..............................58
Fluid Leaks .............................. .154
Fluid Level Checks Brake ................................ .225
Fluids And Lubricants ...................... .257
Fluids And Lubricants And Genuine Parts .........257
Fog Lights ............................. .58, 60
Fold-Flat Seats .............................47
Freeing A Stuck Vehicle ..................... .206
Fuses .................................. .186
Gear Ranges ............................. .161
General Information .....................112,274
General Maintenance ....................... .216
Glass Cleaning ........................... .252
GVWR ................................. .173
290 INDEX