2019 CHRYSLER PACIFICA Owners Manual

Nine-Speed Automatic Transmission
The transmission is controlled using a rotary electronic
gear selector located on the center console. The transmis-
sion gear selector has PARK, REVERSE, NEUTRAL,
DRIVE, and LOW shift positions. Using the LOW position
manually downshifts the transmission to a lower gear
based on vehicle speed. The transmission gear range
(PRNDL) is displayed both above the gear selector and in
the instrument cluster. To select a gear range, simply rotate
the gear selector. Push down on the gear selector and then
rotate it, to access the L position. You must also press the
brake pedal to shift the transmission out of PARK (or
NEUTRAL, when stopped or moving at low speeds). To
shift past multiple gear ranges at once (such as PARK to
DRIVE), simply rotate the gear selector to the appropriate
detent. Select the DRIVE range for normal driving.
NOTE:In the event of a mismatch between the gear
selector position and the actual transmission gear (for
example, driver selects PARK while driving), the position
indicator will blink continuously until the selector is re-
turned to the proper position, or the requested shift can be
completed. The electronically-controlled transmission adapts its shift
schedule based on driver inputs, along with environmental
and road conditions. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles
(kilometers).
The nine-speed transmission has been developed to meet
the needs of current and future FWD/AWD vehicles.
Software and calibration is refined to optimize the custom-
er ’s driving experience and fuel economy. By design, some
vehicle and driveline combinations utilize 9th gear only in
very specific driving situations and conditions.
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Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
Gear Ranges
Do not depress the accelerator pedal when shifting from
PARK or NEUTRAL into another gear range.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating. This
is especially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when exiting the vehicle in this
range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK. As an added precau-
tion, turn the front wheels toward the curb on a downhill
grade and away from the curb on an uphill grade.
When exiting the vehicle, always:
• Apply the parking brake.
• Shift the transmission into PARK.
• Turn the ignition OFF.
• Remove the key fob from the vehicle.
Transmission Gear Selector
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WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the
transmission gear selector out of PARK with the
brake pedal released. Make sure the transmission is
in PARK before exiting the vehicle.
• The transmission may not engage PARK if the ve-
hicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and verify
that the transmission gear position indicator solidly
indicates PARK (P) without blinking. Ensure that the
vehicle is completely stopped, and the PARK posi-
tion is properly indicated, before exiting the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
(Continued)
WARNING! (Continued)
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always come to a
complete stop, then apply the parking brake, shift
the transmission into PARK, and turn the ignition
OFF. When the ignition is in the OFF mode, the
transmission is locked in PARK, securing the vehicle
against unwanted movement.
• When exiting the vehicle, always make sure the
ignition is in the OFF mode, remove the key fob from
the vehicle, and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
(Continued)
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WARNING!(Continued)
•Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition in the ACC or ON/RUN mode. A child
could operate power windows, other controls, or
move the vehicle.
CAUTION!
• Before moving the transmission gear selector out of
PARK, you must start the engine, and also press the
brake pedal. Otherwise, damage to the gear selector
could result.
• DO NOT race the engine when shifting from PARK
or NEUTRAL into another gear range, as this can
damage the drivetrain.
The following indicators should be used to ensure that you
have properly engaged the transmission into the PARK
position:
• Look at the transmission gear position display and
verify that it indicates the PARK position (P), and is not
blinking. •
With brake pedal released, verify that the gear selector
will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the park brake and shift the
transmission into PARK if you must exit the vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
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CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage.
Refer to “Recreational Towing” in “Starting And Op-
erating” and “Towing A Disabled Vehicle” in “In Case
Of Emergency” for further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
If the transmission temperature exceeds normal operating
limits, the transmission controller may modify the trans-
mission shift schedule, reduce engine torque, and/or ex-
pand the range of torque converter clutch engagement.
This is done to prevent transmission damage due to
overheating.If the transmission becomes extremely hot, the
Transmis-
sion Temperature Warning Light will illuminate, a warn-
ing message will appear in the instrument cluster, and the
transmission may operate differently until the transmission
cools down.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter
clutch, and shifts into 8th or 9th gear, are inhibited until the
transmission fluid is warm (refer to the “Note” under
“Torque Converter Clutch” in this section). Normal opera-
tion will resume once the transmission temperature has
risen to a suitable level.
LOW (L)
Use this range for engine braking when descending very
steep grades. In this range, the transmission will downshift
for increased engine braking. To access the LOW position,
push down on the gear selector and rotate it fully clock-
wise.
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Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in a fixed gear, or may remain in NEUTRAL.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode may allow the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shiftthe transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine. 6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit an authorized dealer at your earliest
possible convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission. If
the transmission cannot be reset, authorized dealer service
is required.
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages.
NOTE: The torque converter clutch will not engage until
the engine and/or transmission is warm (usually after 1 to
3 miles [2 to 5 km] of driving). Because the engine speed is
higher when the torque converter clutch is not engaged, it
may seem as if the transmission is not shifting properly
when the vehicle is cold. This is normal. The torque
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converter clutch will function normally once the pow-
ertrain is sufficiently warm.
ACTIVE NOISE CANCELLATION
Your vehicle is equipped with an Active Noise Cancellation
System. This system is designed to address exhaust and
engine noise. The system relies on four microphones
embedded in the headliner, which monitor exhaust and
engine noise, and assists an onboard frequency generator,
which creates counteracting sound waves in the audio
system’s speakers. This helps keep the vehicle quiet at idle
and during drive.
POWER STEERING
The electric power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and good feel while driving. If the
electric steering system experiences a fault that reduces
assist or prevents the vehicle from providing assist, you
will still have the ability to steer the vehicle manually.
WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.
If the Steering icon is displayed and the “POWER STEER-
ING SYSTEM OVER TEMP” message is displayed on the
instrument cluster screen, they indicate that extreme steer-
ing maneuvers may have occurred which caused an over
temperature condition in the power steering system. Once
driving conditions are safe, pull over and let the vehicle
idle for a few moments until the icon and message turn off.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information. If the “SERVICE POWER STEERING OR
POWER STEERING ASSIST OFF - SERVICE
SYSTEM” message and a steering wheel icon are
displayed on the instrument cluster screen, it
indicates that the vehicle needs to be taken to the dealer for
service. It is likely the vehicle has lost power steering
assistance. Refer to “Warning Lights And Messages” in
“Getting To Know Your Instrument Panel” for further
information.
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NOTE:
•Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
• The power steering system is fully electric; it requires no
power steering fluid.
• If the condition persists, see your authorized dealer for
service.
STOP/START SYSTEM — IF EQUIPPED
The Stop/Start function is developed to reduce fuel con-
sumption. The system will stop the engine automatically
during a vehicle stop if the required conditions are met.
Releasing the brake pedal, pressing the accelerator pedal or
shifting out of DRIVE (D) will automatically re-start the
engine.
This vehicle has been upgraded with a heavy duty starter,
enhanced battery, and other upgraded engine parts, to
handle the additional engine starts.
Auto Stop/Start
The Stop/Start feature is enabled after every
normal customer engine start. At that time, the
system will go into STOP/START READY and if
all other conditions are met, can go into a STOP/
START AUTOSTOP ACTIVE.
To Activate Auto STOP/START, The Following Must
Occur:
• The system must be in STOP/START READY state. A
STOP/START READY message will be displayed in the
instrument cluster within the Stop/Start section. Refer to
“Instrument Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
• The vehicle must be completely stopped.
• The shifter must be in a forward gear and the brake
pedal depressed.
The engine will shut down, the tachometer will move to
the zero position and the Stop/Start telltale will illuminate
indicating you are in Autostop. Customer settings will be
maintained throughout the Auto Stop/Start process.
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