2019 CHRYSLER PACIFICA Owners Manual

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing ConditionWheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow FrontOK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed. NOTE:
•
You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle (if rear wheels are on
the ground), to avoid inadvertent Electric Park Brake
engagement. The Auto Park Brake feature is enabled or
disabled via the customer programmable features in the
Uconnect Settings.
• Vehicles with a discharged battery or total electrical
failure when the Electric Parking Brake (EPB) is en-
gaged, will need a wheel dolly or jack to raise the rear
wheels off the ground when moving the vehicle onto a
flatbed.
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IN CASE OF EMERGENCY 503

The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed.
If flatbed equipment is not available, this vehicle must be
towed with the front wheels OFF the ground (using a
towing dolly, or wheel lift equipment with the front wheels
raised).
NOTE: Ensure that the Electric Park Brake is released, and
remains released, while being towed.
CAUTION!
Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Damage
from improper towing is not covered under the New
Vehicle Limited Warranty.
Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery Points that
can be used to recover a disabled vehicle, located on the
underbody of the vehicle. NOTE:
•
Ensure that the towing service tow hooks are properly
seated and secured in the attachment points.
• This recovery tow feature should be used by a trained
professional only.
• Use approved receptacle location to free the disabled
vehicle from its environment.
Front Recovery Points
504 IN CASE OF EMERGENCY

CAUTION!
Recovery feature:
•Is to be used by a professional ONLY.
• Is used only to provide recovery of the vehicle.
• Is NOT to be used to recover secondary vehicle.
• Is NOT to be used for transporting the vehicle over
the road, i.e. “Flat Towing”.
Recovery load should:
• Be applied at constant speed.
• Be applied parallel to the center line of the length of
the vehicle.
• Not be an abrupt acceleration.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
NOTE: The Safehold feature will engage the Electric Park
Brake whenever the driver’s door is opened (if the ignition
is ON, transmission is not in PARK, and brake pedal is
released). If you are towing this vehicle with the ignition in
the ON/RUN mode, you must manually disable the Elec-
tric Park Brake each time the driver’s door is opened, by
pressing the brake pedal and then releasing the EPB. If the key fob is unavailable, or the vehicle’s battery is
discharged, refer to “Manual Park Release” in this section
for instructions on shifting the transmission out of PARK in
order to move the vehicle.
CAUTION!
•
Do not use sling-type equipment when towing.
Vehicle damage may occur.
• When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
• Ensure that the Electric Park Brake is released, and
remains released, while being towed.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Enhanced Accident Re-
sponse System (EARS) function.
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IN CASE OF EMERGENCY 505

EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to record data that
will assist in understanding how a vehicle’s systems per-
formed under certain crash or near crash-like situations,
such as an air bag deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety”
for further information on the Event Data Recorder (EDR).
506 IN CASE OF EMERGENCY

SERVICING AND MAINTENANCE
CONTENTS
SCHEDULED SERVICING .................509
▫ Maintenance Plan ..................... .510
▫ Heavy Duty Use Of The Vehicle ............512
 ENGINE COMPARTMENT .................513
▫ 3.6L Engine ......................... .513
▫ Checking Oil Level .....................514
▫ Adding Washer Fluid ...................514
▫ Maintenance-Free Battery .................515
 DEALER SERVICE ...................... .516
▫ Engine Oil .......................... .516
▫ Engine Oil Filter ...................... .518
▫ Engine Air Cleaner Filter .................518
▫ Accessory Drive Belt Inspection ............519
▫ Air Conditioner Maintenance ..............520▫
Body Lubrication ..................... .523
▫ Windshield Wiper Blades .................524
▫ Exhaust System ....................... .529
▫ Cooling System ....................... .530
▫ Brake System ........................ .535
▫ Automatic Transmission ..................536
 RAISING THE VEHICLE ..................538
 TIRES ............................... .538
▫ Tire Safety Information ..................538
▫ Tires — General Information ..............548
▫ Tire Types ........................... .554
▫ Spare Tires — If Equipped ................555
▫ Wheel

And Wheel Trim Care ..............558
▫ Tire Chains (Traction Devices) .............559
8

▫Tire Rotation Recommendations ............560
 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ..................561
▫ Treadwear ........................... .561
▫ Traction Grades ....................... .561
▫ Temperature Grades .....................562
 STORING THE VEHICLE ..................562
 BODYWORK .......................... .563
▫ Protection From Atmospheric Agents ........563▫
Body And Underbody Maintenance ..........564
▫ Preserving The Bodywork .................564
 INTERIORS ........................... .565
▫ Seats And Fabric Parts ...................565
▫ Plastic And Coated Parts ..................566
▫ Leather Parts ......................... .566
▫ Glass Surfaces ........................ .567
508 SERVICING AND MAINTENANCE

SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extremely hot or cold
ambient temperatures will influence when the “Oil Change
Required” message is displayed. Severe Operating Condi-
tions can cause the change oil message to illuminate as
early as 3,500 miles (5,600 km) since last reset. Have your
vehicle serviced as soon as possible, within the next 500
miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by
referring to “Instrument Cluster Display” in “Getting To
Know Your Instrument Panel”.NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), 12 months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominately at idle or
only very low engine RPM’s. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or
damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir and brake
master cylinder, fill as needed.
• Check function of all interior and exterior lights.
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SERVICING AND MAINTENANCE 509

Maintenance Plan
Required Maintenance Intervals
Refer to the required maintenance intervals on the follow-
ing page.
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
•Change oil and filter
• Rotate the tires
Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on
• Inspect battery and clean and tighten terminals as required
• Inspect brake pads, shoes, rotors, drums, hoses and park brake
• Inspect engine cooling system protection and hoses
• Inspect exhaust system
• Inspect engine air cleaner if using in dusty or off-road conditions
510 SERVICING AND MAINTENANCE