2019 AUDI Q3 phone

83A012721BA
Radio

Requirement: At least two favorites must be stor-
ed.
— Moving a favorite: Select: All > Z. Touch the
symbol and move the entry to the desired posi-
tion. Press Done.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 154.
G) Tips
— Depending on the Internet connection and
network traffic, the connection may be lost
when online radio is playing.
— Online radio reception may not be possible
if Internet service is throttled.
— The use of online radio depends on the serv-
ice availability of the third party provider.
— The range and screen display of online me-
dia services from third party providers in the
vehicle can vary.
— AUDI AG only provides access to online radio
and does not assume any responsibility for
the content of these services.
Radio text
Applies to: vehicles with radio text
Program information (for example, general text
messages, artist, composer, song) is displayed in
the radio text.
Opening radio text
> Applies to: MMI: Select on the home screen:
RADIO > select a frequency band (such as FM)
> select a station > More > Radio text.
Displaying previous radio text entries: drag your
finger downward. The last radio text entries are
displayed if they are available.
Browsing through radio text entries: drag your
finger upward or downward on the screen.
If a radio text entry is displayed with a color, a
phone number or a navigation destination for the
station is available as radio text plus information.
@) Tips
The availability of radio text and RadioText
Plus depends on the radio station.
TMi a cy
Applies to: vehicle with SiriusXM
You can see an overview of your favorite artists,
favorite songs, or teams that are currently being
broadcast on a SiriusXM channel.
> Applies to: MMI: Select on the home screen:
RADIO > Source > SiriusXM alerts.
After you have saved a SiriusXM alert, you can see
an overview in the SiriusXM alerts menu of the
songs, artists, or teams being currently received
and can play them directly from there.
Storing a SiriusXM music alert
Requirement: an artist or song must be playing
ona SiriusXM channel.
— Applies to: MMI: Select on the home screen:
RADIO > Source > SiriusXM > select a channel
> More > Artist as SXM alert/Title as SXM
alert.
Storing a SiriusXM game alert
— Applies to: MMI: Select on the home screen:
RADIO > © > Manage SiriusXM alerts > Store
SiriusXM game alerts > select an entry from
the list.
Playing a song/artist/team from a SiriusXM
alert (option 1)
Requirement: a SiriusXM music/game alert must
be stored and must be currently broadcast on a
SiriusXM channel.
— Applies to: MMI: Select on the home screen:
RADIO > Source > SiriusXM alerts > select an
entry from the list.
Playing a song/artist/team from a SiriusXM
alert (option 2)
Requirement: a SiriusXM music/game alert must
have been received.
— Press on the notification, or access the notifica-
tion in the notification center on > page 20 and
press on the notification.
179
>

83A012721BA
Radio

— First category, then channel name: the chan-
nels are sorted by their category and then by
their channel names.
SiriusXM category filter
The stations shown in the station list can be fil-
tered by your personal preferences and by pro-
gram type. The program categories that you can
select depend on what is offered by your provid-
er. When the Unsubscribed channels function is
switched off, unsubscribed channels will be hid-
den.
SiriusXM subscription status
This option is available when your subscription is
about to expire or has already expired. The expi-
ration date for your license is displayed.
Call SiriusXM: the telephone number and radio
ID of your satellite radio provider are displayed.
To call your satellite radio provider using the
MMI, press Call SiriusXM.
Online additional data
Applies to: vehicles with Audi connect Infotainment
Requirement: The MMI must be connected to the
Internet > page 155.
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
When the function is switched on, additional in-
formation (such as station logos, cover, artist,
track) will be loaded depending on the availabili-
ty from the different providers.
Preferred online radio data rate
Applies to: vehicles with Audi connect Infotainment and on-
line radio
You can set the data rate for online radio
=> page 178.
For optimal sound playback, press High. To re-
duce data usage, press Low.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>@) in General information on page 154.
Gi) Tips
Delays may occur when switching automati-
cally between normal frequency bands and
online radio*.

Problem Solution

A station is no longer displayed in the sta-
tion list.
Store the station as a preset in advance. Access the pre-
sets using the presets list > page 177.

Online radio: no playback from online ra-
dio.

Check if a suitable data plan was purchased > page 157.

181

Media

Media
General information
There may be different media drives and connec-
tions available depending on the vehicle equip-
ment. For example, you can play media files us-
ing the SD card reader or connect your mobile de-
vices to the Audi music interface and operate
them through the MMI.
Media and format restrictions: the MMI (includ-
ing the SD card reader and the USB storage de-
vice connection) was tested with a variety of
products and media on the market. However,
there may be cases where individual devices or
media and audio/video files may not be recog-
nized, may play only with restrictions, or may not
play at all.
Restricted functionality: reset the Media to the
factory default settings if functionality is restrict-
ed.
Digital Rights Management: please note that
the audio/video files are subject to copyright pro-
tection.
The media drives do not play files that are pro-
tected by DRM and are identified with the symbol
&.
Data security: never store important data on SD
cards, CDs/DVDs, or mobile devices. Audi AG is
not responsible for damaged or lost files and me-
dia.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: When playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the storage medium, the MMI
will check the Gracenote metadata database.
However, in some cases, the additional informa-
tion may not be displayed.
182
C@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 154.
SD card reader
The SD card reader is located in the glove com-
partment.
Inserting the SD card
>» The angled corner of the SD card must face to-
ward the right front side when being inserted.
> Slide the SD card into the card reader slot until
the SD card clicks into place.
The SD card reader is accessed and operated
through the MMI > page 185.
@) Note
— Only use one-piece SD cards. If adapter
cards (SD cards with more than one piece)
are used, the card could fall out of the
adapter when driving because of vibrations.
Individual pieces could then become stuck
in the drive and impair the functionality.
—To reduce the risk of damaging drives and
data carriers, always keep data carriers ina
sleeve and never expose them to direct sun-
light.
Bluetooth audio player
Applies to: vehicles with Bluetooth audio player
With the Bluetooth audio player, you can play
music wirelessly through the MMI from your
Bluetooth-capable mobile device (such as a cell
phone).
Requirement: The vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings will open on your mobile device during
the connection setup. The Bluetooth function and
visibility of the MMI > page 196 and mobile de-
vice must be switched on.

Media

— There generally are additional costs when
using an online media service account,
especially when it is used internationally.
G) Tips
— Depending on the Internet connection and
network traffic, the connection may discon-
nected when online media sources are play-
ing.
— Online media usage depends on the service
availability of the third party provider.
— Audi AG simply makes the access to online
media services possible through the MMI
and does not take any responsibility for the
contents of the online media services.
— Always read the chapter > page 154.
— Depending on the mobile device being used,
there may be interruptions during media
playback and when using the myAudi app.
To avoid interruptions when using a mobile
device, do not lock the screen on your mo-
bile device and keep the myAudi app in the
foreground.
Multimedia connections
USB adapter cable

[RAH-9202

Fig. 134 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a micro USB
connection
@ USB adapter for devices with an Apple Light-
ning connection
184
@® USB adapter for devices with USB type C con-
nection
() Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
G) Tips
Mobile devices with an Apple Dock connector
can only be charged using a USB adapter de-
signed for devices with an Apple Dock connec-
tor. Data cannot be transmitted.
ONT Tae 1a 1e)
Applies to: vehicles with Audi music interface
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the center console in the front and in the rear*
and are labeled with the «> symbol. If multiple
USB devices are connected to the USB ports (for
example, a smartphone and a USB flash drive),
all of these devices can be used as the playback
source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter-
face can be started and operated using the MMI
=>page 185.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.

ZA WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate |>

83A012721BA
Media



mobile devices while driving, because this in-
creases the risk of an accident.

@) Note
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@ Tips
— Always follow the information found in
=> page 72.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (> page 184, fig. 134).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
— For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at www.
audiusa.com/mp3 or contact an authorized
Audi dealer or authorized Audi Service Fa-
cility.
Playing media
The following sources can be selected depending
on the vehicle equipment:
—SD card > page 182.
— USB © page 184.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 182, or you can con-
nect an external device directly to the Audi mu-
sic interface > page 184.
— Connect online media > page 183.
Accessing media
Playing media files using the center display
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device or online media service”, the
symbol for a source may change. The device
name may be displayed (for example: my-
Phone).
>» Select a track from the categories in the media
center > page 186.
Playing media files using the multifunction
steering wheel
Requirement: a media drive must contain media
files > page 185.
> Select the Radio/Media tab using the multi-
function steering wheel.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
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83A012721BA
Media

Audio books
You can control your audio books on the MMI.
Press on an audio book.
Podcasts
You can control your podcasts through the MMI.
Select: a podcast > a podcast episode.
Genres
All available genres are displayed. Select: a genre
> an artist > an album > a song.
Videos
All available video files are displayed. Press ona
video.
Tracks
All available tracks are displayed. Press ona
track.
Albums
All available albums are displayed. Select: an al-
bum > a track.
@) Note
Applies to: vehicles with Audi connect Infotainment
— Cloud services and category radio always re-
quire an Internet connection.
elem irad (lary
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >@ in General information on
page 154.
G@) Tips
— Only the categories supported by the medi-
um are available.
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
—When synchronizing a portable device with
Cloud services, playlists may display incor-
rectly
in the MMI. Use the media center in
the device.
(i) Tips
Applies to: iPod/iPhone
Also read the information on the Audi music
interface and the supported devices
=> page 184.


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Fig. 136 Center display: left side: playback view; right side: playlist
187

Media


Aspect ra-
tio
Description Settings

Auto
The MMI detects the picture for-
mat of the source and displays the
image in the optimal ratio.
> Applies to: MMI: Select on the home screen:
MEDIA > ©}.
Online additional data

4:3,
16:9
The image is fixed in the corre-
sponding ratio. Select one of these
options if the image is distorted or
a section of the image is cut off or
blurry when Auto is selected.
Requirement: The MMI must be connected to the
Internet > page 155.
If available, various information about the track
currently playing (such as the cover) will be load-

Zoom
The image is enlarged to fill the en-
tire display.
ed from the Internet when this function is
switched on.

Original

The image is displayed in the ratio
of the source format. Select this
option if the image is distorted or a
section of the image is cut off or
blurry when Auto is selected.

Supported media and file formats
loa]
The SD card reader and the USB storage device
connection support the following media file



properties:
Audio files Video files
Support- SD/SDHC/SDXC/MMC memory cards: with a capacity up to 256 GB;
ed media | Audi music interface: mobile devices > page 184 (for example, iPhone, MTP player, USB
storage devices in “USB Device Subclass 1 and 6” that conform to USB 2.0: USB sticks,
USB MP3 player (Plug-and-Play-capable), external USB flash drive and hard drives).
File sys- Memory cards: exFAT, FAT, FAT32, NTFS.
tem USB storage devices: FAT, FAT32, NTFS.
USB storage device partitions (primary/logical*): 2 per USB connection.
Metadata | Album cover: GIF, JPG, PNG with max. 800x800 px.
The album cover from the medium or from Grace-
note* is displayed, depending on availability.
Format MPEG | Win- MPEG | Opus FLAC ALAC MPEG MPEG4 Windows
1/2 dows 2/4 1/2 AVC Media Video
Layer 3 |Media (H.264) |9
Audio 9
and 10
File ex- -mp3 |.wma_ |.m4a_|.opus__|.flac -m4a__—|.mpg; -mp4 .wmv
tension -m4b__|.ogg -Mpeg -m4v -asf
-aac .oga -Mov
avi
Playlists -M3U; .PLS; .WPL; .M3U8; .ASX

190

83A012721BA
Media



Audio files Video files
Character-| up to maximum 320 kbit/s and |48kHzsampling| up to maximum 10 Mbit/s and
istics 48 kHz sampling frequencies frequency 1920x1080 px at maximum 30 fps
Number | USB mass storage device and memory cards: max. 50,000 files per medium; max. 1,000
of files files per playlist/folder

G) Tips
— The media drives do not support the Win-
dows Media Audio 9 Voice format.
— For compressing MP3 files, AUDI AG recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
not always display, depending on the sys-
tem language.
— The manufacturer of the storage device can
provide information about its “USB Device
Subclass”.
— Some MTP player functions are not support-
ed, such as rating music tracks and video
playback.
— Special characters (such as those in ID3 tag
information) may display differently or may
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 184, Multimedia
connections/=> page 182, Bluetooth audio player. You can learn
about supported mobile devices in the Audi database for mobile
devices at www.audiusa.com/bluetooth.

Audi music interface: The portable
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.

Audi music interface: Problems
with playback from iPod/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 196 when you are not using the Bluetooth
audio player.

Audi music interface: Audio play-
back using the connected mobile
device is not possible.
Make sure the USB mode M7P is selected in the settings on your
mobile device.

Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
AUDI AG recommends using the integrated media player on your
Bluetooth device (such as a smartphone).

Online media: connection failed
between the MMI and the myAudi
app.

To establish a connection to the MMI, the MMI connection switch
must be switched on in the myAudi app status screen.

191