2019 AUDI Q3 phone

83A012721BA
Voice operation

voice recognition. When there is an active Inter-
net connection, the spoken command is evaluat-
ed in the vehicle and online.
> When you switch on the voice recognition sys-
tem for the first time, a menu for the online
recognizer opens. Or:
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Speech dialog system >
Consent to speech dialog system online recog-
nizer.
> Read the licensing agreements and accept
them.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 154.
External voice operation
Applies to: vehicles with external speech dialog system
You can access and control the voice operation on
a connected mobile device through your vehicle.
Switching external voice operation on or off
Requirement: The ignition and the MMI must be
switched on. A cell phone must be connected to
the MMI with the Handsfree profile > page 140.
The mobile device being connected must have
voice control that can be controlled externally.
There must be no phone calls in progress and the
parking aid must not be active.
> To switch on the external voice operation, press
and hold the «€ button longer on the multifunc-
tion steering wheel.
> To switch the external voice operation off, press
and hold the «€ button on the multifunction
steering wheel or press @) 9 page 24, fig. 18.
Using external voice operation
» Say the desired command after the signal tone.
> To reactivate voice recognition when it is
paused, press the wf button briefly on the mul-
tifunction steering wheel or press (4)
=> page 24, fig. 18.
@) Tips
AUDI AG simply provides access to control
your mobile device with voice operation and
does not assume any responsibility for the
content and commands within the external
voice control.
25

Global functions

Global functions
Additional function
buttons




Fig. 20 Volume knob with joystick function
Adjusting the volume
You can adjust the volume of an audio source or a
system message (for example, from the voice
recognition system) when the sound is playing.
> To raise or lower the volume, turn the right
thumbwheel @) > fig. 19 upward or downward,
or turn the volume knob > fig. 20 to the right
or left.
> To mute, push the right thumbwheel or the vol-
ume knob.
Selecting the previous/next track or station
> Press the |<] / DDI button @ or briefly press
the volume knob to the left or right.
Fast forward/rewind
> Press and hold the press the volume knob to the left or right until
the desired playback position is reached.
26


Programmable steering wheel button/
steering wheel heating
Depending on the vehicle equipment, you may be
able to operate various functions with the button
©:
> @ button, see > page 79.
You can use the > programmable button G) to
quickly access various functions.
> To bring up the function that is currently set,
press the >K button.
> To perform the function that is currently set,
press and hold the >K button, or
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Steering wheel
button assignment.
>» Select and confirm the desired function.
Switching voice operation on or off
w& button @), see > page 24.
Using the telephone functions
F button @), see > page 146.
A VARNING
Adjust the volume of the audio system so that
signals from outside the vehicle, such as po-
lice and fire sirens, can be heard easily at all
times.

83A012721BA
Telephone

Telephone
Introduction
Applies to: vehicles with telephone
You can make calls in your vehicle using the MMI.
You have various options for this depending on
the vehicle equipment and the range of functions
on your cell phone.
Handsfree
Once you have connected your mobile device to
the MMI via Bluetooth, you can use the hands-
free system. You can make calls using the anten-
na on your mobile device.
Car
phone function
Applies to: vehicles with car phone
In conjunction with Audi connect Infotainment*,
the car phone function ) is available via an em-
bedded SIM card.
With the car phone function and the Audi phone
box*, calls are made using the exterior antenna
on the vehicle. Using the external antenna helps
when there is a low signal and also provides bet-
ter reception quality > page 141.


or may not be able to dial it at all. Dial the
emergency number manually.
— Switch your mobile device off in areas where
there is a risk of an explosion. These loca-
tions are not always clearly marked. This
may include gas stations, fuel and chemical
storage facilities or transport vehicles, or lo-
cations where fuel vapors (such as propane
or gasoline vapor in vehicles or buildings),
chemicals or large quantities of dust parti-
cles (such as flour, sawdust or metal) may
be present in the air. This also applies to all
other locations where you would normally
turn your vehicle engine off.
— The demands of traffic require your full at-
tention. Always read the chapter > page 18,
Traffic safety information.


Z\ WARNING
— Medical experts warn that mobile devices
can interfere with the function of pacemak-
ers. Always maintain a minimum distance of
about 7.9 inches (20 cm) between the mo-
bile device antennas and the pacemaker.
— Do not carry the mobile device in a pocket
directly over the pacemaker when the
phone is switched on.
— Switch the mobile device off immediately
if you suspect it may be interfering with
the pacemaker.
— Do not use the voice recognition system*
= page 24 in emergencies because your
voice may change in stressful situations. The
system may take longer to dial the number


1) Not available in all countries. Only in conjunction with Au-
di connect Infotainment* and Audi phone box*.
2) SIM card installed in the vehicle at the factory.
3) Not available in all countries.
q@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 154.
(Gi) Tips
— The Bluetooth connection range is limited
to inside the vehicle. It can also be affected
by local conditions and interference with
other devices.
—To learn which Bluetooth connections and
which of the functions in your mobile device
are supported, check with your mobile de-
vice service provider or the database for mo-
bile devices at www.audiusa.com/
bluetooth.
— If you use the car phone function’, it is rec-
ommended to use the Wi-Fi hotspot* in the
vehicle > page 155 so that the apps on your
mobile device continue to have Internet ac-
cess.
— When the car phone function* is active, Audi
connect Infotainment* is available through
the embedded SIM card2)3).
139

Telephone

Setup
Connecting a mobile device to the MMI
Applies to: vehicles with telephone
Requirement
The vehicle must be stationary and the ignition
must be switched on.
The Bluetooth settings must be open on your
mobile device during the connection setup.
The Bluetooth function and visibility of the MMI
= page 197 and mobile device must be switched
on.
The mobile device that will be connected must
not be connected to any other Bluetooth device.
The MMI must only be connected to one mobile
device.
Connecting a cell phone using Bluetooth
» Applies to: MMI: Select on the home screen:
PHONE
> Follow the system instructions. The available
Bluetooth devices will be displayed after sever-
al seconds.
>» Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press O.
> A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or
> Enter the PIN for connecting on your cell
phone. The time allowed for entering the PIN is
limited to approximately 30 seconds.
> If necessary, enter your SIM card PIN in the
MMI.
Connecting a mobile device via USB
> Applies to: MMI: Select on the home screen:
PHONE
> Follow the system instructions.
After connecting successfully
After connecting successfully, information about
the connected profiles will appear. You can also
change the profiles later > page 197.
In addition, the mobile device contacts will be
automatically loaded into the MMI. This process
140
can take several minutes, depending on the num-
ber of contacts.
@) Note
Always follow the information found in
=> page 154.
G) Tips
— You can apply additional settings to con-
nected mobile devices under Connected de-
vices > page 196.
— You can also search for the MMI on your mo-
bile device using the Bluetooth device
search.
— You only have to pair your device one time.
Bluetooth devices that are already paired
automatically connect to the MMI when the
Bluetooth function is switched on, when
they are within range, and when the ignition
is switched on. The last connected mobile
device is given first priority.
— Authorizing the MMI connection on your
mobile device will make it possible to con-
nect automatically.
— Pay attention to any system prompts dis-
played on your mobile device or the MMI,
for example if the system should connect
automatically in the future. Depending on
the mobile device, you may also need to
download contacts and confirm access to
your messages separately.
— You will receive the PIN (SIM) and the PUK
(Personal Unlocking Key) along with the SIM
card from your cell phone service provider.
If you enter a PIN (SIM) incorrectly multiple
times in a row, the SIM card will be locked
and must be unlocked by entering the PUK.
— When leaving the vehicle, the Bluetooth
connection to the mobile device will auto-
matically disconnect. Depending on your
mobile device, phone calls in progress may
be automatically redirected from the MMI
to your mobile device so that you can con-
tinue the call on your phone.
— You can obtain more information from your
mobile device service provider or from your
mobile device user guide. For information
on using the telephone, visit www.audiusa. >

83A012721BA
Telephone

com/bluetooth or contact an authorized Au-
di dealer or authorized Audi Service Facility.
Operating two mobile devices throu Lat)
aE
Applies to: vehicles with telephone and Audi phone box

You can connect two mobile devices to the MMI,
for example your business and your personal mo-
bile device. You can use both mobile devices to
make calls in the vehicle.
Connecting another mobile device
Requirement: A cell phone must be connected to
the MMI.
> Applies to: MMI: Select on the home screen:
PHONE > [®. Follow the system instructions, or
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Telephone 1
or Telephone 2 > New connection.
See > page 140, Connecting a mobile device to
the MMI.
Switching between two mobile devices
Requirement: telephone 1 and telephone 2 must
be connected.
> Applies to: MMI: Select on the home screen:
PHONE > ¢] > Switch telephones: The device
name of your active mobile device will be dis-
played.
@® Tips
— The device name of the active mobile device
(such as myPhone) will be displayed in the
PHONE menu.
— If telephone 1 does not connect automati-
cally to the MMI when the ignition is switch-
ed on, you can use a previously-connected
telephone 2 in the PHONE menu via J.
— You can send and receive messages on tele-
phone 1 as well as on telephone 2
=> page 147.

D_ Not available in all countries. These are additional car
phone functions only in conjunction with Audi connect In-
fotainment*.
— On mobile devices with multi-SIM function-
ality, the MMI only accesses one SIM card.
You can switch between SIM cards using the
mobile device.
Disconnecting a mobile
device
The mobile device will be disconnected from the
MMI and removed from the list of paired devices.
> To disconnect a connected device, use the con-
nection manager > page 197.
Using the Audi phone
box
Applies to: vehicles with Audi phone box


Fig. 119 Front center console: Audi phone box with con-
nections
You can charge your mobile device battery wire-
lessly* using the Audi phone box. You can make
calls with the Audi phone box using the vehicle’s
exterior antenna*. Using the external antenna*
helps when there is a low signal and also provides
better reception quality.
— Position the mobile device in the Audi phone
box centered on the @ symbol @ with the dis-
play facing up.
Depending on the vehicle equipment, you may
then be able to use the following functions:
— Connect to the external vehicle antenna*!)
— Charge a cell phone wirelessly*: Requirement:
The charging function must be switched on in
141
>

Telephone

the MMI. You must have a Qi-capable!) mobile
device.
You can also charge your cell phone using a USB
adapter:
— Connect your cell phone to the Audi music in-
terface using a USB adapter (2).
Reminder signal
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
Requirement
— A Qi-capable) mobile device must be in the Au-
di phone box, or
— Your mobile device must be connected to the
Audi music interface by a USB adapter, and the
Audi smartphone interface must be active, or
— Your iPhone® must be connected to the MMI
via Bluetooth® > page 140 and must be charg-
ing through the Audi music interface using a
USB adapter.
Applies to: MMI: Select on the home screen: SET-
TINGS > General > Mobile device reminder sig-
nal.
The following settings are available:
— Signal tone
— Spoken cue”: this setting is switched on at the
factory.
— Off
— Show pop-ups*: when this function is switched
on, the charge status of your mobile device is
displayed. You will also be reminded not to for-
get your mobile device when leaving the vehi-
cle.
— Wireless charging*: when this function is
switched on, you can charge your Qi-capable
mobile device wirelessly in the Audi phone box.


an accident. Store objects securely while
driving.
— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
— An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 in (6 cm) to the
Audi phone box charging plate. The thresh-
olds for prolonged exposure at this distance
comply with ICNIRP1998. Therefore, inter-
actions such as irritation of sensory organs,
malfunctions of active implants (such as
pacemakers, infusion pumps, or neurosti-
mulators) or effects on passive implants
(such as prosthetic limbs) is highly unlikely.
If you have an implant, consult a medical
specialist if you have any questions. You can
also switch the function for wireless charg-
ing in the Audi phone box on and off. You
can continue to charge your mobile device
using a cable connection.


ZX WARNING
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of


) The Qi standard makes it possible to charge your mobile
device wirelessly.
142
@) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.

83A012721BA
Telephone

— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@ Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
— This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas
and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@ Tips
— The Audi phone box is not available in all
countries. For additional information, con-
tact an authorized Audi dealership.
— Only one mobile device at a time can be
charged wirelessly in the Audi phone box.
— Strong transmission quality cannot be guar-
anteed if more than one mobile device is in
the box.
—To reduce the risk of malfunctions, make
sure the mobile device is positioned correct-
ly in the Audi phone box.
— Make sure there are no objects between the
Audi phone box and the mobile device.
— Placing the mobile device in a bag or protec-
tive sleeve inside the Audi phone box can in-
terfere with the connection to the exterior
antenna.
— Metallic objects in the Audi phone box block
the wireless charging of your mobile device
and calls made using the exterior antenna.
—The maximum charging output is 5 watts.

— The charging time and temperature will vary
depending on the mobile device being used.
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
Using the telephone
Telephone functions
Applies to: vehicles with telephone
wy
Paes ee Call ist ae —Q@® =<)
Fig. 120 Center display: selection menu
Using telephone functions
Requirement: A mobile device must be connected
to the MMI > page 140.
> Applies to: MMI: Select on the home screen:
PHONE
The following phone functions will be available:
Search
Call list > page 144
Favorites > page 144
Contacts > page 144
Voicemail > page 146
Dial number > page 146
COOOOHO Switching between two mobile devices
=> page 150
The device name for your mobile device, such as
MyPhone, is displayed in the PHONE menu.
143

Telephone

Call list
Applies to: vehicles with telephone
(4 ae
Call list
Smith, John “@ 2018-1028 @
Pec caReED PE
Cased) Prato}
Pe eared 8:43 AM
OU NAea) Pi b Eaters)
Pec aren 2:01PM
ear aa 2018-10-28
Rem arene) er
Fig. 121 Center display: Dialing a phone number from the
call list
Opening the call list
Requirement: the call list must contain a phone
number.
> Applies to: MMI: Select on the home screen:
PHONE > Call list.
Possible call list symbols:
Missed calls
Dialed numbers
Accepted calls
Edit call list
Displaying a business card > page 145
©OOOCLO Number of interactions with a contact
If more than one interaction with a contact or
number has already taken place, the last one is
always displayed in the form of an arrow @), @)
or @).
Press and hold a contact or a phone number in
the list until the Options menu appears. Depend-
ing on your mobile device, the following options
may be available:
— Save as a shortcut > page 21, Shortcuts.
— Edit number: edit a phone number before dial-
ing it. Press Dial and start the call.
— Show history: Requirement: you must have al-
ready had more than one interaction with a
contact. All interactions with a contact ora
number are displayed.
— Store as favorite > page 144.
— Send text message > page 147.
— Send e-mail > page 149.
144

Managing favorites
Applies to: vehicles with telephone
You can store the desired number for a contact as
a shortcut in the favorites bar.
Applies to: MMI: Select on the home screen:
PHONE > Favorites.
Storing an existing phone number as a
favorite:
> Press Call list.
> Press on a contact in the list until the Options
menu appears.
> Press Store as favorite. The favorite has been
stored. will appear briefly.
Deleting stored favorites
> Select: Favorites > Z > one or multiple favor-
ites, or Select all > Delete.
> Press Done.
G) Tips
— The names of the favorites in the MMI
match the names of the contacts.
— Stored favorites on the mobile device will
not appear on the MMI.
—If there are multiple mobile devices, you can
create separate favorites in the MMI for
each mobile device.
Opening contacts
Applies to: vehicles with telephone
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PRACoT4|
Auto-Union-StraBe
Pears
Fig. 122 Center display: contact information (example)
Pome or tt Reciu}
You can connect multiple mobile devices to the
MMI and manage up to four private phone books
in the MMI.
After connecting a mobile device, the mobile de-
vice contacts are imported into the MMI.