2019 AUDI Q3 maintenance

83A012721BA
Table of contents


Driving information.............. 108
Speed warning system.........-..000- 108
Traffic light information.............. 108
Driver assistance................. 110
Cruise control systeM.......... 000 eee 110
Adaptive speed/cruise assist........... 111
Distance warning.................005 118
Lane departure warning............... 119
AUdi PrOSONsSe & seis + 2 mews 2» nee 2 oem 121
Side assist... 2... eee eee eee eee 124
Parking and maneuvering....... 127
IMtroduetion « x cicvers < e ersuens + x enavane oo saree 127
Parking system plus...............04. 127
Rearview camera and peripheral cameras. 129
Rear cross-traffic assist. ............-. 133
Assisted parking .............0.00005- 134
Parkassist': sexs « s neem sg aes + e wae 2 136
Adjusting the parking aids............. 138
Infotainment system............ 139
Telephone
Introduction
Setup..........
Disconnecting a mobile device......... 141
Using the Audi phone box............. 141
Using the telephone................0. 143
MESSAGES crus + ¢ ween ¢ 3 eeuen xy eee 4 2 ae 147
SOttiMGSicraice o saaneme « u eneneve © icameneies © eyeaeite 150
Mobile phone network settings......... 152
Instrument cluster.............2-.00. 152
Troubleshooting sais . eves 6 coarse es cae 152
AU CONMECE ces ¢ s xeee x 2 ews a i ee 154
Generalinformation................. 154
Audi connect Infotainment............ 155
Using a Wi-Fi hotspot................ 155
Audi connect Infotainment services..... 155
Settings............0 0.0000... 0000. 156
Troubleshooting sass ss eee ss ees ss ees 158
IIS VIG ABI. 5 cccccas os cones o enemies aoe 15S:
Opening navigation.................. 159
myAudi navigation.................0. 159
Entering adestination................ 160
Stopping route guidance.............. 164
Maize: = 2 sews ¢ 2 Som & eee Ee ees Fe eee 165
Personal route assistance............. 167
Alternative routes............02e000 167
Additional functions................. 168
Satellite mapiee e «sons e siemens ae aacens 2 4 ve 169
Map update............. 0. eee eee eee 170
Tratficintoritiationie: « : waa: xs seen 6 2 eu LZ)
Options and settings.............000e 172
Troubleshooting...............-.000- 174
R&GIO’: onic cs wea ss wens se eee & o Hews 175
Opening the radio................04. 175
Radio functions..................-4. 176
Options and settings...............0. 180
Troubleshooting.................0005 181
MG@Gias = acs ¢ = secs s © seme « s Seems so SeURS 182
General information ................. 182
SD card reader..........0.-..00 eee 182
Bluetooth audio player.............0. 182
Online Medias « ssi + exes ae omens oo veer 183
Multimedia connections.............. 184
Playing tedia. = s sees s 2 sees se wees ee 185
Options and settings...............0. 189
Supported media and file formats...... 190
Troubleshooting «ess 2s secu se vee ss ees 191
Audi smartphone interface...... 193
Setup... ee eee eee eee eee 193
Troubleshooting............ee eee eee 194
Additional settings.............. 195
SySteMm Settings: < saws ss sews se eee & 195
Connected devices............ 0 cee ee 196
Legal information................... 197
Maintenance and Care........... 199
Checking and Filling............. 199
FUGlaias s os08,8 & aay @ § aovon & § Sanne 8 OF eee 199
RePUCLING: is «a cms so ewes oe ese vB seen 200
Emissions control system............. 202
Engine compartment................. 203
EMGIMeiOils: acre « ¢ qaiea & © meee s 2 seNoN 8 Es 205
Cooling system. ............--00 00 eee 209
Brake fluid... . 0... eee eee eee 211
Electrical system.........--.0----05- 211
Battery. =o cecness « ommnaine « 0 omecwne 6 3 oats = oe 212
Windshield washer system............ 214
Service interval display............... 215

Table of contents


216
216
233
Care and cleaning................ 236
Generalinformation..............00. 236
Carwashes « seis « s wwon 2s ewe eo meee oo 236
Cleaning and care information......... 237
Placing your vehicle out of service...... 241
Do Tt YOurselt ices 6 csccie 6 ceccce es waren 242
Emergency assistance........... 242
General information................. 242
Equipment scarecs « arses « seams we enenams a « sae 242
Changing atire...................000- 242
Spare tir wc = s eeu = ¢ news + ¢ aus 5 eee 245
JUMP StArbING « ciswsos ow cessae oo esusnee o a ewes 246
TOWING «061s 248
Fuses and bulbs.................. 251
Fuses... 0... eee eee eee eee 251
BUlDSiac s « caw & ¥ Rove & & Senne 2 F RaPOR 3 ga 253
Customer information........... 255
Data privacy..................000. 255
Image recording............-..2+-+5- 255
DatasmMemoOries’. . vase + waves m 6 emcees o 6 on 255
Transmitted information.............. 256
Accessories and technical
CHangeS......... eee eee ee eee 258
Waltrant)’: = sess < seen sy emem ce eee ee 258
Audi Literature Shop................. 258
Driving in other countries 258
Maintenance, repairs, and technical
MOCITFICATIONS secre x & meme 6 DEKE we er 258
Accessories and parts................ 260
Reporting Safety Defects.............. 260
Declaration of compliance for
telecommunications equipment and
electronic systems ............--0000- 261
TWeCHnicalidatal. « «cess sec oo essen 263
Identification data................00. 263
Vehiclé datates ss news =v sews vv eee ces 263
Index ...... 0... cece eee 265

Opening and closing

Keys

[RAZ-0369


RAZ-0728


Fig. 25 Vehicle key: PANIC button
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key. To fold the key out, press the release
button © fig. 24.
If necessary, you can use the vehicle key to:
— Applies to: vehicles with lockable glove com-
partment: Lock or unlock the glove compart-
ment.
— Manually unlock and lock the doors > page 30.
— Unlock the luggage compartment lid using the
emergency release > page 37.
@ Key tag with vehicle code
The key tag can be scratched off to reveal the ve-
hicle code. It does not have a function.
@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.
32

—To trigger the alarm, press the [PANIC] but-
ton@)® fig. 25.
—To turn the alarm off, press the red [PANIC] but-
ton again.



Lost key/replacing a key
If a vehicle key is lost, contact an authorized Audi
dealer or authorized Audi Service Facility. Have
this vehicle key deactivated. It is important to
bring all keys with you. If a key is lost, you should
report it to your insurance company.
Electronic immobilizer
The immobilizer prevents unauthorized use of
the vehicle.
In some cases, it may not be possible to start the
vehicle if there is a vehicle key from a different
vehicle manufacturer on the key chain.
Data in the vehicle key
When driving, service and maintenance-relevant
data is continuously stored in your vehicle key. An
authorized Audi dealer or authorized Audi Service
Facility can read out this data and tell you about
the work your vehicle needs.

Z\ WARNING
Follow the safety precautions > page 28.

@ Note
Protect the key against high temperatures
and direct sunlight.
@) For the sake of the environment
‘ Do not dispose of vehicle keys in household
trash. They contain materials that can be re-
cycled. Contact an authorized Audi dealer or
authorized Audi Service Facility for more in-
formation.
@ Tips
— The vehicle key function can be temporarily
disrupted by interference from transmitters
near the vehicle working in the same fre-
quency range (such as a mobile device or ra-
dio equipment). Always check if your vehicle
is locked.

83A012721BA
Driving

— Turn off electrical equipment that is not need-
ed, for example seat heating*.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not let the engine run while the vehicle
parked.
— Do not drive with winter tires during the summ-
er.
— Use the Start/Stop system.
— Utilize the engine braking effect.
— Avoid driving short distances when possible.
@ Tips
The amount of noise produced by the vehicle
can increase significantly when driving with a
sporty style. Show respect to others around
you and the environment with the way you op-
erate your vehicle, especially at night.
Energy management
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
@ Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be reduced or
switched off.
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake
booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Have the
problem corrected by an authorized Audi dealer
or authorized Audi Service Facility.
B Drive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
Start/Stop system
Applies to: vehicles with Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
In Start/Stop mode, the engine shuts off auto-
matically when stopped, for example at a traffic
light. The ignition and important assist systems
such as power steering and the brake booster will
remain available during the Stop phase. The en-
gine will restart automatically when needed.
The Start/Stop system is automatically activated
once the ignition is switched on.
Basic requirements
— The driver's door and hood must be closed.
—"P","N", or"D" must be engaged.
— The steering wheel must not be turned far in ei-
ther direction.
— The vehicle must have driven faster than 2 mph
(3 km/h) since the last time it stopped.
—The vehicle is not in trailer mode.
@) Note
Always switch the Start/Stop system off when
driving through water > page 88. >
87

83A012721BA
Navigation

Start map update
Requirement: a map update for your vehicle must
be onan SD card or a USB flash drive.
> Insert the SD card in your vehicle's SD card
reader > page 182. Or: connect the USB flash
drive to the Audi music interface > page 184.A
notification for a map update will appear in the
center display.
> Press on the notification. Or: access the notifi-
cation in the notification center on > page 20
and press on the notification. The update pack-
age is shown.
> Press Next. The status of the installation is
shown in the center display.
> When the update has ended, a notification will
be displayed.
Map updates settings
Applies to: vehicles with navigation system and Audi connect
Infotainment
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance.
Automatic online map update: map updates are
automatically downloaded and installed when
this function is switched on.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>@ in General information on page 154.
Traffic information
Introduction
Applies to: vehicles with navigation system
50}
RAX-0020] MA PR eae niches ni
eee en

Fig. 130 Center display: diagram: traffic information over-
view
Open traffic information
Requirement: The map will be displayed
=> page 166.
> Press Q) > page 165, fig. 126.
Display traffic report details
> Press on the traffic report @) > fig. 130.
> To display the previous or next traffic report,
press < or.
The following information can be displayed
> fig. 130:
@ Amessage will appear if the MMI calculates a
better route for the current route guidance.
More information can be found under
=> page 172.
@ Atraffic message is displayed. The distance
to the hazardous area is calculated from the
current vehicle position.
@® The traffic messages are sorted by street
name. When route guidance is active, traffic
information for your current route is sorted
at the top. If there are multiple traffic mes-
sages for the same street, an arrow is dis-
played in front of the street name in the line.
Press that line to display all of the traffic in-
formation.
When route guidance is active, traffic incidents
along your route will be displayed in the upper
section of the list.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 154.
(i) Tips
— Particularly critical traffic information, such
as warnings about wrong-way drivers, is au-
tomatically displayed as a notification.
— This is not available in some countries.
171

Additional settings

Bluetooth
Applies to: vehicles with Bluetooth
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth.
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Toya MU olor ha)
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
=> page 190.
> Press Search for updates.
> Select the corresponding update.
> Press Next.
> Follow the instructions in the display.

A WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.


196
@) Note
The connection costs for the software update
are included in the Audi connect pricing.
G) Tips
The length of the process depends on the size
of the update.
Factory default settings
Restore factory settings
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
G) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
(atau ele (1s
Requirement: The vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Data connection
— Audio player
— WLAN hotspot
— Headset

83A012721BA
Checking and Filling

Observe the safety precautions > A\ in General
information on page 203.
> Park the vehicle on a level surface.
> Shut the engine off when it is warm.
> Wait approximately two minutes.
> Open the hood > page 204.
> Remove the oil dipstick > page 205, fig. 142,
wipe it off with a clean cloth and insert it all the
way in again.
> Remove the oil dipstick again and then read the
oil level > table on page 207.
> Add engine oil if necessary > page 207.

Areas on the oil dipstick > fig. 143.

@| If the engine oil level is just before the
marking (@), then engine oil must be added.
See>O.


@|Do not add engine oil.

() Note
— The engine oil level must not be below the
marking ©, because this increases the risk
of engine damage.
— After adding engine oil, the oil level must
not be above the marking (2) > fig. 143, be-
cause this increases the risk of catalytic con-
verter and/or engine damage. If the oil level
is above the marking Q), drive to an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have any engine oil
extracted. Avoid high engine speeds, full ac-
celeration, and heavy engine loads.
@ Tips
— The engine oil consumption may be up to
0.5 quart/600 miles (0.5 liter/1,000 km),
depending on driving style and operating
conditions. Consumption may be higher dur-
ing the first 3,000 miles (5,000 km). The
engine oil level must be checked regularly.
It is best to check each time you refuel your
vehicle and before long drives.
— Because of the lubrication and cooling of
the engine, combustion engines consume
oil. The oil consumption varies depending
on the engine and may change during the
service life of the engine. Engines generally
consume more oil at the beginning during
the break-in period. Then oil consumption
stabilizes after the break-in period.
— Under normal conditions, oil consumption
depends on the quality and viscosity of the
oil, the engine RPM, the climate conditions,
and the road conditions. The dilution of oil
from condensation or fuel residue as well as
the age of the oil also play a role. Because
engine wear increases with mileage, oil con-
sumption will increase again over time until
it may be necessary to replace worn compo-
nents.
— Because all these variables play a role, it is
not possible to define an oil consumption
standard. Therefore, the oil level must be
checked regularly.
— If you believe that your engine has in-
creased its oil consumption, contact an au-
thorized Audi dealer or authorized Audi
Service Facility to determine the cause.
Please note that an exact oil consumption
measurement must be done with the neces-
sary care and accuracy and may take time.
An authorized Audi dealer or authorized Au-
di Service Facility is trained in accurately
measuring the oil consumption.
— You can find information on engine oil and
engine oil capacities for the USA at www.
audiusa.com/help/maintenance, or for Can-
ada at www.audi.ca/ca/web/en/
customer-area/care-and-maintenance/
audi-service-schedules.html, or call
800-822-2834.
Adding engine oil

B8K-2120



Fig. 144 Engine compartment: engine oil filler opening
cover
207

Checking and Filling

Observe the safety precautions > A\ in General
information on page 203.
> Turn the engine off.
> Open the hood = page 204.
> Unscrew the cap %~ for the engine oil filler
opening > fig. 144.
> Carefully add 0.5 quart (0.5 liter) of the correct
oil > page 205.
> Check the oil level again after two minutes
=> page 206, Checking the engine oil level.
> Add more oil if necessary.
> Close the engine oil filler cap and push the dip-
stick
all the way in.
> Close the hood > page 204.

Z\ WARNING
—When adding oil, do not let oil drip onto hot
engine components. This increases the risk
of a fire.
— You must seal the cap on the oil filler open-
ing correctly so that oil does not leak out on-
to the hot engine and exhaust system when
the engine is running, because this is a fire
hazard.
— Always clean skin thoroughly if it comes into
contact with engine oil.
—
Engine oil is poisonous and must be kept out
of reach of children.
— Store the engine oil securely in the original
container.

() Note
— The New Vehicle Limited Warranty does not
cover damage or malfunctions if the recom-
mended intended use of the vehicle and
maintenance measures listed in the Audi
Owner's Manual and the Warranty & Main-
tenance Booklet were not followed.
— Only use high-grade engine oil that explicit-
ly meets the Audi oil quality standard for
your vehicle. Using another oil may cause
severe vehicle damage.
— Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited
Warranty.
208
@) For the sake of the environment
— Oil should never enter the sewer system or
come into contact with the ground.
— Follow the legal regulations in the country
where you are located when disposing of
empty oil containers.
Changing engine oil
We recommend having the oil changed at an au-
thorized Audi dealer or authorized Audi Service
Facility.
Follow the safety precautions > page 203, Gener-
al information.
The engine oil must be changed at the intervals
specified in the Warranty & Maintenance Book-
let. This is very important because the lubrication
function of the oil gradually declines during regu-
lar vehicle operation.
The engine oil should be changed more frequent-
ly under certain circumstances. Have the oil
changed more frequently if you often drive short
distances, your vehicle is predominantly in stop-
and-go traffic situations, is in very dusty environ-
ments, or is operated for long periods of time in
temperatures below zero.
Cleansing additives in the oil make fresh oil ap-
pear darker after the engine has run briefly. This
is normal and no reason to change the engine oil
more frequently than recommended.
Because correctly disposing of engine oil is diffi-
cult and special tools and technical knowledge
are needed for an oil change, having your engine
oil changed by an authorized Audi dealer or au-
thorized Audi Service Facility is recommended.
If you change the engine oil yourself, please note
the following important information:

ZA\ WARNING
If you change the engine oil on the vehicle
yourself, the following precautions must be
followed:
— Wear protective eyewear.
— Due to the risk of scalding, allow the engine
to cool down sufficiently.