2019 AUDI E-TRON reset

Radio

— First category, then channel name: the chan-
nels are sorted by their category and then by
their channel names.
SiriusXM category filter*
The stations shown in the station list can be fil-
tered by your personal preferences and by pro-
gram type. The program categories that you can
select depend on what is offered by your provid-
er. When the Unsubscribed channels function is
switched off, unsubscribed channels will be hid-
den.
SiriusXM subscription status*
This option is available when your subscription is
about to expire or has already expired. The expi-
ration date for your license is displayed.
Call SiriusXM: the telephone number and radio
ID of your satellite radio provider are displayed.
To call your satellite radio provider using the
MMI, press Call SiriusXM.
Troubleshooting
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Online additional data
Applies to: vehicles with Audi connect Infotainment
Requirement: the MMI must be connected to the
Internet > page 185.
When the function is switched on, additional in-
formation (such as station logos, cover, artist,
track) will be loaded depending on the availabili-
ty from the different providers.
Preferred online radio data rate
Applies to: vehicles with Audi connect Infotainment and on-
line radio
You can set the data rate for online radio
> page 213.
For optimal sound playback, press High. To re-
duce data usage, press Low.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>@ in General information on page 184.

Problem Solution

A station is no longer displayed in the sta- | Store the station as a preset in advance. Access the pre-
tion
list. sets using the presets list > page 212.

Online radio: no playback from online ra-
dio.

Check if a suitable data plan was purchased > page 189.

216

4KE012721BB
Media

Media
General information
There are various media drives and connections
available in the MMI. For example, you can play
media files using the SD card reader or connect
your mobile devices to the Audi music interface
and operate them through the MMI.
Media and format restrictions: the MMI (includ-
ing the SD card reader and the USB storage de-
vice connection*) was tested with a variety of
products and media available in the market.
However, there may be cases where individual de-
vices or media and audio/video files may not be
recognized, may play only with restrictions, or
may not play at all.
Restricted functionality: reset the Media to the
factory default settings if functionality is restrict-
ed.
Digital Rights Management: please note that
the
audio/video files are subject to copyright pro-
tection.
The media drives do not play files that are pro-
tected by DRM and are identified with the symbol
&.
Data security: never store important data on SD
cards, CDs/DVDs, or mobile devices. Audi AG is
not responsible for damaged or lost files and me-
dia.
Loading times: the more files/folders/playlists
there are on a storage medium, the longer it will
take to load. To reduce the amount of time it
takes the audio/video files to load, use a storage
medium that only contains audio/video files, and
create subfolders (for example, for each artist or
album).
Additional information: when playing, audio
files are automatically displayed with any addi-
tional information that is stored (such as the ar-
tist, track and album cover). If this information is
not available on the storage medium, the MMI
will check the Gracenote metadata database.
However, in some cases, the additional informa-
tion may not be displayed.
CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 184.
SD card reader
The SD card reader is in the storage compartment
under the front center armrest.
Inserting the SD card
> The angled corner of the SD card must face to-
ward the right front side when being inserted.
>» Slide the SD card into the card reader slot until
the SD card clicks into place.
The SD card reader is accessed and operated
through the MMI = page 221.
® Note
— Only use one-piece SD cards. If adapter
cards (SD cards with more than one piece)
are used, the card could fall out of the
adapter when driving because of vibrations.
Individual pieces could then become stuck
in the drive and impair the functionality.
—To reduce the risk of damaging drives and
data carriers, always keep data carriers ina
sleeve and never expose them to direct sun-
light.
DVD drive
General information
The functionality of individual storage mediums
may be limited due to the variety of blank CDs/
DVDs available and the various capacities. Audio
CDs or video DVDs with copy protection, CDs/
DVDs that do not conform to the standard, and
multisession CDs may have limited playback or
may not play at all. AUDI AG recommends finaliz-
ing the recording process when creating multi-
session CDs. Multisession DVDs are not support-
ed.
217
>

4KE012721BB
Media

@) Note
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@ Tips
— Always follow the information found in
=> page 75.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (> page 220, fig. 153).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
— For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at www.
audiusa.com/mp3 or contact an authorized
Audi dealer or authorized Audi Service Fa-
cility.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 220
—SD card > page 217.
— USB © page 220.
— DVD drive > page 218
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 218, or you can con-
nect an external device directly to the Audi mu-
sic interface > page 220.
— Connect online media > page 219.
Accessing media
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device or online media service”, the
symbol for a source may change. The device
name may be displayed (for example: my-
Phone).
> Select a track from the categories in the media
center > page 222.
Playing media files using the multifunction
steering wheel
Requirement: a media drive must contain media
files > page 221.
> Select the Radio/Media tab using the multi-
function steering wheel.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the [=|
button.
> To select a media file or a source, turn and
press the left thumbwheel.
221

4KE012721BB
Media

— PIN entry for parental control will be locked PIN can only be reset by an authorized Audi
for approximately one minute if you enter dealer.
the incorrect PIN three times in a row. The
Supported media and file formats
CONTA
The DVD drive*, SD card reader, and the USB stor-
age device connection support the following me-
dia file properties:

Audio files Video files
Support- SD/SDHC/SDXC/MMC memory cards: with a capacity of up to 256 GB;
ed media | DVD drive: audio CDs (up to 80 min) with CD text (artist, album, song)*, CD-ROMs with a
capacity of up to 700 MB; DVD+R/RW; DVD video; DVD audio with audio tracks that are
compatible with a DVD video player;
Audi music interface: mobile devices > page 220 (such as an iPod, MTP player, USB stor-
age device in “USB Device Subclass 1 and 6” that conforms to USB 2.0: USB sticks, USB
MP3 players (Plug-and-Play-capable), external USB flash drives and hard drives)).
File sys- Memory cards: exFAT, FAT, FAT32, NTFS.
tem USB storage devices: FAT, FAT32, NTFS.
USB mass storage device partitions (primary/logical*): two per USB connection.
CD/DVD file systems: ISO9660, Joliet, UDF.



Metadata | Album cover: GIF, JPG, PNG with max. 800x800 px.
The album cover from the medium or from Grace-
note* is displayed, depending on availability.
Format MPEG | Win- MPEG |Opus |FLAC |ALAC |MPEG MPEG4 Windows
1/2 dows [2/4 1/2 AVC Media Video
Layer 3 |Media (H.264) |9
Audio 9
and 10
File ex- -mp3 |.wma |.m4a_|.opus __|.flac -m4a_——|.mpg; -mp4 .wmv
tension -m4b | .ogg -Mpeg -m4v asf
-aac .oga -Mov
-avi
Playlists .M3U; .PLS; .WPL; .M3U8; .ASX
Character-| up to maximum 320 kbit/s and |48kHzsampling| up to maximum 10 Mbit/s and
istics 48 kHz sampling frequencies frequency 1920x1080 px at maximum 30 fps
Number DVD drive*: max. 1,000 files per medium.
of files USB mass storage device and memory cards: max. 50,000 files per medium; max. 1,000
files per playlist/folder

@) Tips — For compressing MP3 files, AUDI AG recom-
mends a bit rate of at least 160 kbit/s. The
display showing the remaining play time
may differ for audio files with variable bit
rate.
— The media drives do not support the Win-
dows Media Audio 9 Voice format.
227

Additional settings

Bluetooth
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth.
Bluetooth
You can select a setting for visibility to other
Bluetooth devices. To connect a new Bluetooth
device, the Visible setting must be selected. If
Invisible is selected, a Bluetooth connection will
only be possible with paired devices. If Off is se-
lected, no Bluetooth device can be connected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The Bluetooth name is displayed and can be
changed.
Software update
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
=> page 227.
> Press Search for updates.
> Select the corresponding update.
> Press Next.
> Follow the instructions in the display.

Z\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
@) Note
The connection costs for the software update
are included in the Audi connect pricing.

232
G) Tips
The length of the process depends on the size
of the update.
Factory default settings
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset. The key
user will remain stored.
> To also delete the key user, select Remove key
user.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
G) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
(eye e Ts ( Us
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Data connection
— Audio player
— WLAN hotspot
— Headset
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, andif >

Checking and Filling

Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.
@) Note
— The concentration of anti-freezing agent
must be adjusted to the vehicle operating
conditions and the climate. A concentration
that is too high can lead to vehicle damage.
— Never add radiator anti-freeze or other addi-
tives to the washer fluid.
— Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint.
Service interval display
The service interval display detects when your ve-
hicle is due for service.
The service interval display works in two stages:
— Inspection reminder: after driving a certain
distance, a message appears in the instrument
cluster display each time the ignition is switch-
ed on or off. The remaining distance or time is
displayed briefly.
— Inspection due: if your vehicle has reached an
inspection interval, the message Inspection
due! appears briefly after the ignition is switch-
ed on and off.
Checking service intervals
You can check the remaining distance or time un-
til the next service.
Applies to: MMI: Select on the home screen: VE-
HICLE > Settings & Service > Service intervals.
Resetting the indicator
An authorized Audi dealer or authorized Audi
Service Facility will reset the service interval dis-
play after performing service.
@) Note
Adhering to the service intervals is critical to
maintaining the service life and value of your
vehicle. Even if the mileage on the vehicle is
low, do not exceed the time for the next serv-
ice.
242

4KE012721BB
Index

Pollen filter
refer to Pollutant filter................. 84
Pollutant filter. 2.2.0.2... 0. eee eee eee eee 84
Power closing (doors)..............000008 29
POWER METER si:cvens « x seca < 2 cacwone © o seeonse w Li, 13
POWEr SOULCES!: = wscrs 2 eon eo oe ooo 75;.220:
Power WINdOWS « se5 +o can deme a eee a ee 39
Malfunction..............00 eee eee ee 39
Power windows malfunction.............. 39
pre sense
refer to Audi presense.............0.. 150
Presentation MOd@:. « + sscces a 6 nea + 6 exes « s 208
PreS€tSieccc x a comers so ones wv oes x 8 coe oe 212
Presets list
refer to PresetS...........00.0eeeeeee 212
Pressure
Tire pressure monitoring system........ 261
TIES’: = ness ¢ & ne ee Be ee ROUSE eee 253
PrOtectinig:s + ¢ eva + ¢ ees co ees fe ee eee 265
Pyrotechnic elements................0- 286
Q
quattro... . kee 101
Selective wheel torque control.......... 102
QUICK CharGiNig sccs «= sees s = ewes a e ees = 105
R
Radio’: » sce ¢ 5 naan 5 Base s RR as 210, 212
Radiotextiss « 2 svc 2s memes eean <2 wes & 214
Station list... 0.0.2... cee eee eee eee 210
Radio communications equipment........ 288
Radiorequipmentics « « sacs ss seease 3 6 swe os 288
Radio Standards Specification (RSS)....... 289
RailCarrief © ews = « ewes + peewee 2 Fee ss mews 99
Rain/light sensor
Headlightstis +s swees 2 6 owen a 6 meee 2 ewer 2 44
Intermittent mode (windshield wipers).... 50
Ralige « accesses « © arwes a miemins wo onwens © omens @ oo 14
Range displays « s csceis vs conus ve earns so ees 91
Range Mode ies 6 & snes os wees & owen oe ee « 91
Range potential sis. «+ news « eews a eee eee 91
Range (Glectric)s « «sews x ¢ ewe 2 e eau 2 ave 204
Reading lights: + ¢ saan sy seme ¢ x eee =F Rae ag 47
Rear cross-traffic assist.............000. 166
Rear fog lights. .................00000 0 44
Rear lid
refer to Luggage compartment lid........ 36
Rearview camera..........-- 0002 eee aee 162
Rear window defogger............-...--- 83
REAR (climate control system)............ 82
Reception range. « scx 6s wesc 6a wsume 9 6 wee 210
RecinculationMOde sass « s nwa 2 ¢ come 9s ees 83
ReCUPErAtION ins « 2 ows ¢ oreo & e stems ee 14, 90
Remote control
Garage door opener...........--..+-05- 41
Remote control key.............----00 ee 33
Convenience opening and closing......... 40
Key replacement......... 0.00 cece eee ee 33
LED « vex 2 4 seme 2 5 Gee 2 eae Be HORE & x eee 85
Replacing the battery. ..........0..000- 35
Unlocking and locking............-...0. 34
also refer to Vehicle key..........0-.00% 33
Removing the caps (wheel bolts)......... 272
Repairs... 6... eee 286
Replacement key............2.000000 005 33
Replacement parts...............002005 288
Replacing fuses...............0022000. 279
Replacing wiper blades.................. 52
Reporting Safety Defects................ 288
Reverse gear
WEFEPTONGCAES « secre aw emwrans oa snannse + mimes wo 88
Rewinding (media files)................. 221
RIMS: & ocr + wan oe ee eo ee ow eR a 257
CLEAR). « +. aweavas a « souneite 4 « esenene a ol sneer aw 6 265
Road carrier... 2... eee 99,104
Roof
refer to Panoramic glass roof............ 40
ROOR LOAM . «. sncuase 2 marine m enanmue © oxanens «6 76, 292
Roof rack... eee eee eee 76
also refer to Roof rack..........-..00--. 76
Route guidance
SUOPPING ssa = 2 sows s ¢ Hows oy eRe YF oS 199.
also refer to Navigation............... 193
Route planner (@tromi) ws x « esws se sees se ew 198
Running direction (tires)...........00005 274
Ss
Saféty DeltSiecs < » saeu « « eee sv Sees sore 8 60
Cleaning’: « « sesses 2 6 sees eo wore 2a were a os 266
Locking... 1.0... . ce eee eee eee eee 73
Securing child safety seats.............. 72

Index

Satellitesmap « sscsis x + accuse © w aeanee © ween © © e 204
Screen
refer to Touch display...............-.. 15
Screwdriver... 2.0.0... cece eee eee eee 269
SDicard reader(MM) sess x sowsss vo eexane 3 a 217
Search area (point of interest)............ 196
Search
for charging station
refer to Point of interest............... 196
Search function
refer to Free text search............005 225
SEAL MESEIAG) sxoieaw «0 unerose ¥ v1 eneuince « onameme » sient 83
Sea ErANSPOMs « senses = x sanssns » v susoane ¥ o seenaes © 104
Seats
Adjusting the front seats................ 56
Cleaning’: « « sex ss weme ss eee to eeR ewe 266
FOLGING iis. & sxines oo omeies & w arenes ow nH 3 wer 79
Front passenger’s seat adjustment....... 58
Head FeStrainits:: : «mews 5 2 wees ye eee Fe we 59
Massage function...............-000 05 56
Memory function........... 0.0 e ee ee eee 63
Resetting the position.................. 58
Storing a'seat:provile cw. vo sees se aes ee 63
Seat ventilation... « » secs se sees ee eee ye es 83
Selecting a source (media).............. 221
Selector lever... 0.02... cee eee eee eee 88
Self-learning navigation
refer to Personal route assistance....... 201
SENSOR VIEW. < 2 sees 5 5 sees § ee go eR 124
Service interval display................. 242
Service position
refer to Replacing wiper blades.......... 51
Setting measurement units.............. 231
SettingS ... 2... cece cece ee eee 231
Announcements and tones............. 231,
Bluetooth...............0 00. eee eee 232
Date andtime................00 ee eee 231
LANGUAGE sewer 5 & ews 9 ¢ Sees § os eee Eo ee 231,
Measurement units.........00ceeee eee 231
Media...... 0... eee eee ee eee 226
NaViGatlonies « = gene « ¢ anes = nase ss now 207
RAG Osis oe consees ve somes ¥ a sseeee wa ouemene ow 215
Sound... ... cece eee eee eee eee 231
TIME ZON Else + wows a 3 meee 5 x ORE a HeeE 2311,
WISE HOTSPOE sesrace a a sxe a anonces vw aamaint oa 189
Setting the charging target.............. 110
Setting the date. ; ees . = 268 se pews =e oes 231
Setting the language................... 231
302
Setting the time teres + csc ee sean ew eevee x wo 231
Shade
Rear window/rear doors................ 50
Shift paddles
Adjusting recuperation. ............000e 90
Ship carrier... 2.6... eee eee eee eee 99, 104
Shortcut
Fefer'to SHOPtCUtS:: + scas sz cae de eeRS Eee 20
Shortcuts ........ 66.00 c cece eee eee eee 20
Shuffle... ccc cece eee eee eee 223
also refer to Shuffle...............-.- 223
Side assist... 2.2... 2.2. eee eee 154
Cleaning the sensors.............20-5. 264
SIM ¢atd « = sews = « ews = ates k 2 pees Hee 185
SiriusXM alert notifications.............. 214
Sliding/tilting sunroof
refer to Panoramic glass roof............ 40
SMAFETAVOFItES = nei = = ome 3 ¢ aes + x HOR 213
Smartphone
Wireless charging...........ceeeveee 171
also refer to Telephone................ 169
SNOW CHAINS one =o crows 2 ronan © syne to 2 wmatee 259
SOCKEE ssiscas x x cxenee 0 o ance vn asteie woo owen © wane 75
Software
Update... 0... cece cee 232
Software information
Legalinformation.................005 233
Software version (MMI)
Version information...............06. 233
Sound
refer to Adjusting the sound............ 231
Speed Control systems guns « x sem 2 seme se 134
Speed limiter
refer to Speed control systems.......... 134
Speed limit information
refer to Traffic sign recognition......... 128
Speed limits
refer to Traffic sign recognition......... 128
Speedometer............-..00 eee eee ee 1 i
Speed warning system..............-00. 128
Starting climate control after unlocking..... 85
Starting to drives. . = sews se eva vv enon vo ove 87
StOerinG wes s « saws 5 e cow 5 ean « HEE a ee 100
Audi drive select..............02-.0000- 98
also refer to Steering............2.05. 100
Steering
lock. ....... cece eee eee eee 86, 100