
4KE012721BB 
Stowing and using 
  
Stowing and using 
Power sources 
When the ignition is switched on, you may be 
able to use the electric power sources for exter- 
nal devices, depending on the vehicle equipment. 
12 volt sockets 
You can connect electrical accessories to the 12 
volt sockets. The power usage must not exceed 
120 watts. 
The 12 volt sockets are labeled with the & or 
12V symbol. They are located in the front center 
console*, in the  rear* and on the side trim panel 
in the luggage compartment”*. 
USB ports 
Applies to: vehicles with USB input 
You can charge mobile devices using the USB 
ports. The USB ports are labeled with the «> or 
(4 symbol or CHARGE ONLY. 
Cup  holders 
Applies to: vehicles with cup holders 
  
      
ZA WARNING 
—To reduce the risk of fatal injury, store all 
connected devices securely when driving so 
that they do not move around inside the ve- 
hicle when braking or in the event of an  acci- 
dent. 
— Incorrect usage can lead to serious injuries 
or burns. To reduce the risk of injuries, never 
leave children unattended in the vehicle 
with the key. 
      
YY Note 
— Read the operating manuals for the con- 
nected devices. 
—To reduce the risk of damage to the vehicle 
electrical system, never attempt to charge 
the vehicle battery by connecting accesso- 
ries that provide power to the power sour- 
ces. 
— Do not connect any device whose network 
class (voltage) does not match the network 
class designed for the socket. 
— Disconnect the connectors from the power 
sources carefully to reduce the risk of dam- 
aging them. 
Fig. 70 Rear center armrest: cup holders 
Front center console cup holders 
> Slide  the cover @ back, if necessary. 
> Pop out the cup holder (2). 
Rear center armrest cup holders 
> Fold the center armrest* downward. 
> To open the cup holders (2), tap on the strip on 
the cover. 
> To close the cup holders, slide them back and 
push the top of the cover down. 
  
ZX WARNING 
— Do not  put any hot beverages in the cup 
holder while the vehicle is moving. Hot bev- 
erages could spill, which increases the risk 
of injury. 
— Do not use any breakable beverage contain- 
ers (for example, made out of glass or por- 
celain). You could be injured by them in the 
event of an accident. 
  
    
75  

Telephone 
  
Setup 
Connecting a mobile device to the MMI 
Applies to: vehicles with telephone 
Requirement 
The vehicle must be stationary and the ignition 
must be switched on. 
The Bluetooth settings must be open on your 
mobile device during the connection setup. 
The Bluetooth function and visibility of the MMI 
= page 233 and mobile device must be switched 
on. 
The mobile device that will be connected must 
not be connected to any other Bluetooth device. 
The MMI must only be connected to one mobile 
device. 
Connecting a cell phone using Bluetooth 
> Select PHONE on the home screen. 
> Follow the system instructions.  The  available 
Bluetooth devices will be displayed after sever- 
al seconds. 
> Press on the desired mobile device in the list of 
displayed Bluetooth devices. 
> To update the list, press O. 
> A PIN for a secure Bluetooth connection will be 
generated. 
> Confirm the PIN on your mobile device, or 
> Enter the PIN for connecting on your cell 
phone. The time allowed for entering the PIN is 
limited to approximately 30 seconds. 
> If necessary, enter your SIM card PIN in the 
MMI. 
> Pay attention to any additional system prompts 
displayed on your mobile device or the MMI, for 
example if the system should connect automat- 
ically in the future. Depending on the mobile 
device, you may also need to download con- 
tacts and confirm access to your messages sep- 
arately. 
Connecting a mobile device via USB 
> Select PHONE on the home screen. 
> Follow the system instructions. 
170 
After connecting successfully 
After connecting successfully, information about 
the connected profiles will appear. You can also 
change the profiles later > page 233. 
In addition, the mobile device contacts will be 
automatically loaded into the MMI. This process 
can take several minutes, depending on the num- 
ber of contacts. 
You can also access the telephone functions in 
the instrument cluster > page 182. 
@) Note 
Always follow the information found in 
=> page 184. 
(i) Tips 
— You can apply additional settings to con- 
nected mobile devices under Connected de- 
vices > page 232. 
— You can also search for the MMI on your mo- 
bile device using the Bluetooth device 
search. 
— You only have to pair your device one time. 
Bluetooth devices that are already paired 
automatically connect to the MMI when the 
Bluetooth function is switched on, when 
they are within range, and when the ignition 
is switched on. The last connected mobile 
device is given first priority. 
— Authorizing the MMI connection on your 
mobile device will make it possible to con- 
nect automatically. 
— Pay attention to any system prompts dis- 
played on your mobile device or the MMI, 
for example if the system should connect 
automatically in the future. Depending on 
the mobile device, you may also need to 
download contacts and confirm access to 
your messages separately. 
— You will receive the PIN (SIM)  and the PUK 
(Personal Unlocking Key) along with the SIM 
card from your cell phone service provider. 
If you enter a PIN (SIM) incorrectly  three >  

Telephone 
  
— Audi phone box with holder: open the Audi 
phone box holder @). Position the mobile de- 
vice so that the back of it is facing the @ symbol 
@ between the Audi phone box and the holder. 
Depending on the vehicle equipment, you may 
then be able to use the following functions: 
— Connect to the exterior vehicle antenna?) 
— Wirelessly* charge the mobile device. Require- 
ment: the ignition must be switched on. The 
charging function must be switched on in the 
MMI. You must have a Qi-capable2) mobile de- 
vice. 
You can also charge a mobile device using the 
USB adapter: connect your mobile device to the 
Audi music interface using a USB adapter cable 
@ > page 220. You can charge your mobile de- 
vice using specific USB adapters > page 220. 
Reminder signal 
When the device reminder signal is switched on, 
you will be notified  that your mobile device is still 
in the Audi phone box when you leave the vehicle. 
Requirement: 
—A Qi-capable?) mobile device must be in the Au- 
di phone box, or 
— Your mobile device must be connected to the 
Audi music interface by a USB adapter, and the 
Audi smartphone interface must be active, or 
— Your iPhone®  must be connected to the MMI 
via Bluetooth® > page 170 and must be charg- 
ing through the Audi music interface using a 
USB adapter. 
Applies to: MMI: Select on the home screen: SET- 
TINGS > General > Mobile device reminder sig- 
nal. 
The following settings are available: 
— Signal  tone 
— Spoken cue”: this setting is switched on at the 
factory. 
— Off 
  
Not available in every market. These are additional car 
phone functions only in conjunction with Audi connect In- 
fotainment*. 
2) The Qi standard makes it possible to charge your mobile 
device wirelessly. 
172 
— Show pop-ups*: when this function is switched 
on, the charge status of your mobile device is 
displayed. You will also be reminded not to for- 
get your mobile device when leaving the  vehi- 
cle. 
— Wireless charging*: when this function is 
switched on, you can charge your Qi-capable 
mobile device wirelessly in the Audi phone box. 
  
ZA WARNING 
— Loose objects can be thrown around the ve- 
hicle interior during sudden driving or brak- 
ing maneuvers, which increases the risk of 
an accident. Store objects securely while 
driving. 
— The mobile device may become hot during 
wireless charging. Pay attention to the tem- 
perature of your mobile device and be care- 
ful when removing it from the Audi phone 
box. 
— An alternating magnetic field is used for 
wireless charging. Maintain a minimum dis- 
tance of approximately 2.4 in (6 cm) to the 
Audi phone box charging plate. The thresh- 
olds for prolonged exposure at this distance 
comply with ICNIRP1998. Therefore, inter- 
actions such as irritation of sensory organs, 
malfunctions of active implants (such as 
pacemakers, infusion pumps, or neurosti- 
mulators) or effects on passive implants 
(such as prosthetic limbs) is highly unlikely. 
If you have an implant, consult a medical 
specialist if you have any questions. You can 
also switch the function for wireless charg- 
ing in the front* Audi phone box on and off 
separately. You can continue to charge your 
mobile device using a cable connection. 
       

4KE012721BB 
Telephone 
  
@) Note 
Applicable to U.S.A. 
Operation of the Audi phone box is subject to 
the following requirements of the Federal 
Communications Commission: 
— This is a CONSUMER device. 
— BEFORE USE, you MUST REGISTER THIS DE- 
VICE with your wireless provider and have 
your provider’s consent. Most wireless pro- 
viders consent to the  use of signal boosters. 
Some providers may not consent to the use 
of this device on their network. If you are 
unsure, contact your service provider. 
— You MUST operate this device with approved 
antennas and cables as specified by the 
manufacturer. Antennas MUST be installed 
at least 20 cm (8 inches) from any person. 
— You MUST cease operating this device im- 
mediately if requested by the FCC or a li- 
censed wireless service provider. 
— WARNING: E911 location information  may 
not be provided or may be inaccurate for 
calls served by using this device. 
@) Note 
Applicable to Canada 
In Canada, operation of a Zone Enhancer, 
such as an Audi Phone Box, is subject to the 
following requirements of the Innovation, 
Science and Economic Development Canada 
(ISED): 
— This is  a CONSUMER device. 
— BEFORE USE, you MUST meet all require- 
ments set out in CPC-2-1-05. 
— You MUST operate this device with approved 
antennas and cables as specified by the 
manufacturer. Antennas MUST NOT be in- 
stalled within 20 cm of any person. 
— You MUST cease operating this device im- 
mediately if requested by ISED or a licensed 
wireless service provider. 
— WARNING: £911 location information may 
not be provided or may be inaccurate for 
calls served by using this device. 
@) Tips 
— The Audi phone box is not available in all 
countries. For additional information, con- 
tact an authorized Audi dealership. 
— Only one mobile device at a time can be 
charged wirelessly in the Audi phone box. 
— Strong transmission quality cannot be guar- 
anteed if more than one mobile device is in 
the box. 
— To reduce the risk  of malfunctions, make 
sure the mobile device is positioned correct- 
ly  in the Audi phone box. 
— Make sure there are no objects between the 
Audi phone box and the mobile device. 
— Placing the mobile device in a bag or protec- 
tive sleeve inside the Audi phone box can in- 
terfere with the connection to the exterior 
antenna. 
— Metallic objects in the Audi phone box block 
the wireless charging of your mobile device 
and calls made using the exterior antenna. 
—The maximum charging output is 5 watts. 
— The charging time and temperature will vary 
depending on the mobile device being used. 
— You can purchase a USB adapter from an au- 
thorized Audi dealer or authorized Audi 
Service Facility, or at specialty stores. 
— Audi recommends using Audi Genuine Ac- 
cessories. Audi has verified their reliability, 
safety, and suitability. 
Using the telephone 
Accessing the telephone functions 
Applies to: vehicles with telephone 
e 
min 
  
Fig. 135 MMI: selection menu 
Requirement: a mobile device must be connected 
to the MMI 5 page 170. 
173 
>  

4KE012721BB 
Telephone 
  
— Ringtone”: available ringtones are played using 
the Ringtone function. Press on an entry in the 
list. 
— Microphone input level: you can adjust the mi- 
crophone input level using the slider. 
Turn on car phone or data module 
Applies to: vehicles with car phone/data module 
When this function is switched on, you can  use 
the car phone or data module. 
As long as the car phone was not turned off sepa- 
rately the last time it was used, it will turn on  au- 
tomatically when the ignition is switched on. 
Edit voicemail number 
You can change your voicemail number. 
Enable VoLTE 
When this function is switched on, Voice over 
LTE* will be supported. 
Network settings 
— Login to mobile phone network: select to log 
into your cell phone service provider network 
automatically or manually. 
— Manual network selection: Requirement: the 
data module must be switched on and Login to 
mobile phone  network must be set to Manual. 
Select a network manually from the list of 
available networks at the present location. 
Car phone serial number (IMEI): 
Applies to: vehicles with car phone 
The serial number (IMEI) of your car phone is dis- 
played. 
@ Tips 
— Several mobile devices can be paired with 
the MMI, but only two* mobile devices can 
be actively connected. 
—To delete all paired Bluetooth devices, the 
Bluetooth function can be reset to the fac- 
tory default settings > page 232. 
Directory settings 
Applies 
to: vehicles with telephone 
> Applies to: MMI: Select on the home screen: 
PHONE > Contacts > <2. 
Switching between two mobile devices 
Requirement: telephone 1 and telephone 2 must 
be connected. 
Switch telephones: the device name of your ac- 
tive mobile device is displayed. You can switch 
the phone by pressing the button. 
The directory for the selected phone will be dis- 
played. 
Hide grayed-out contacts 
When this function is switched on, contacts that 
have no phone numbers stored for them will be 
hidden. 
Sort order 
You can sort the contacts in alphabetical order by 
Last name or First name. 
Download contacts 
Requirement: a mobile device must be connected 
to the MMI. 
To update the contacts in the MMI, you can man- 
ually download your mobile device contacts. De- 
pending on the mobile device,  you may need to 
disconnect and reconnect the Bluetooth connec- 
tion to update the contacts. 
Memory capacity 
You can manage up to 23,000 contacts. You can 
also download up to 5,000 contacts from maxi- 
mum four mobile devices. You can also import up 
to 3,000 contacts from a storage medium. 
Importing and exporting contacts 
Requirement: an SD card must be in the SD card 
reader* = page 217 or a USB  storage device must 
be connected to the Audi music interface 
=> page 220. 
181  

Telephone 
  
Contacts in vCard format (.vcf) can be imported 
or exported from the MMI. 
— Importing contacts from a storage medium: 
Select: Import contacts > Search for import 
data > SD card 1 or USB device 1/USB device 2 
> desired contacts or Select all contacts > Start 
import. 
— Exporting contacts to a storage device: Re- 
quirement: Only previously imported contacts 
can be exported. Select: Export contacts > Find 
source for exporting > SD card 1 or USB device 
1/USB device 2 > desired contacts or Select all 
contacts > Start export. 
@ Tips 
— Always read and follow the chapter on Audi 
connect > page 184. 
— For more information about the myAudi ac- 
count, visit my.audi.com. 
— The imported contacts are stored in the lo- 
cal MMI memory. 
— Never save important data on memory cards 
or USB storage devices. Audi is not responsi- 
ble  for damaged or lost files and media. 
— Contacts that were downloaded from a mo- 
bile device cannot be exported. 
— There should be no other files or folders on 
the storage medium containing the contacts 
to be imported. 
— Apple devices and MTP devices (such as 
smartphones) are not recognized as USB 
storage devices. 
Mobile phone network settings 
Applies to: vehicles with telephone 
Applies to: MMI: Select on the home screen: SET- 
TINGS > Connection settings > Mobile phone 
network. 
Troubleshooting 
Applies to: vehicles with telephone 
The information that follows lists some trouble- 
shooting options. They depend on the equip- 
ment. 
182 
Switching the car phone or data module on* 
Applies to: vehicles with car phone/data module 
See > page 181. 
Instrument cluster 
WC) areda) 
Applies to: vehicles with multifunction steering wheel and 
telephone 
In the instrument cluster display, you can control 
the MMI functions with the multifunction steer- 
ing wheel. For operation, see > page 12 and 
=> page 26, Additional function buttons. 
Requirement: the Telephone tab must be select- 
ed in the instrument cluster. 
> Press the [=] button. 
Possible  options: 
— Call list: Requirement: the call list must con- 
tain a phone number. 
— Favorites: Requirement: favorites must be stor- 
ed in the MMI. 
— Switch telephones: Requirement: two cell 
phones must be connected to the MMI. 
— Back to call: Requirement: there must be a call 
in progress. 
G) Tips 
— The call list can only be edited via the MMI. 
— Depending on the selected function, it may 
be necessary to use  the MMI.  

Navigation 
  
Depending on availability, colored markings on 
the map indicate the probability of open parking 
spaces. 
Green | High probability 
Medium probability 
Red Low probability 
Read the information about Audi connect, and 
be sure to note the connectivity costs section 
=@ in General information on page 184. 
  
Orange 
  
        
Satellite map 
Applies to: vehicles with navigation system and satellite map 
You  can display the navigation map with  satel- 
lite images. 
Requirement: the MMI must be connected to the 
Internet > page 184, Audi connect. 
> Applies to: MMI: Select on the home screen: 
NAVIGATION > <2} > Map settings > Satellite 
map). 
The map view is based on data packets received 
from the Internet in the form of satellite images, 
which are then combined with the roadways from 
the  > page 199, fig. 143 standard map view. 
Read the information about Audi connect, and 
be sure to note the connectivity costs section 
=@ in General information on page 184. 
    
~The satellite map») is updated regularly 
whenever the function is opened. The proc- 
ess may take several seconds. 
— When the satellite map display is switched 
on )) with the 3D position map type, the dis- 
play automatically switches to the 2D map 
type when driving through tunnels. 
  
  
D AUDI AG provides access to services from third party pro- 
viders. Permanent availability cannot be guaranteed, be- 
cause that depends on the  third party provider. 
204 
— Depending on the Internet connection, the 
standard map may also be displayed when 
the satellite map is switched on). 
Electric range 
Applies to: vehicles with navigation system and electric range 
display 
The electric range shows the maximum distance 
that can be driven using electric power. Informa- 
tion such as the type of road, speeds, and alti- 
tude will be taken into account. 
  
Fig. 147  Upper display: electric range display 
> Applies to: MMI: Select on the home screen: 
NAVIGATION > %} > Map settings > Show 
range. 
You can read the electric range of your vehicle 
based on the border (@). 
Map update 
Introduction 
Applies to: vehicles with navigation system 
You can update the map data in the MMI with a 
map update. The functions depend on the coun- 
try and vehicle equipment. 
— Map updates through online map update 
=> page 205. 
— Import map updates from the SD card or USB 
connection to your MMI > page 205. 
— Map update at an authorized Audi dealer or au- 
thorized Audi Service Facility. This can result in 
additional costs.  

4KE012721BB 
Navigation 
  
Online map update 
Applies to: vehicles with MMI, navigation system, and Audi 
connect Infotainment 
Using map update online, you can update the 
map material in your navigation system directly 
from  your vehicle. 
Using your vehicle position, the MMI identifies 
regions which you are frequently in. Based on 
this, update data for these regions are available 
for your MMI. 
Start map update 
Applies to: MMI 
Requirement: the MMI must be connected to the 
Internet > page 184, Audi connect. 
> A notification for a map update will appear in 
the upper display. 
> If the option Automatic online map update 
= page 205 is switched on, the MMI will start 
the map update. Or: 
> Press on the notification. Or: access the notifi- 
cation in the notification center on > page 19 
and press on the notification. 
> If the Automatic online map update option 
=> page 205 is switched off, press on Allow 
once or Always allow. 
The MMI will start  the map update. The progress 
of the download and installation will be shown in 
the upper display. 
When the update has ended, a notification will 
be displayed. 
@) Note 
Read the information about Audi connect, and 
be sure to note the connectivity costs section 
=@ in General information on page 184. 
@ Tips 
Because of the high volume of data, down- 
loading large country packages or the whole 
package to your PC from your myAudi ac- 
count, storing it on  an SD card or a USB stick, 
and then importing it to your MMI is recom- 
mended > page 205. 
Map update using an SD card or USB 
connection 
Applies to: vehicles with MMI, navigation system, and Audi 
connect Infotainment 
With the map update,  you can update the map 
material in your navigation system. 
Requirement: you must have created a myAudi 
account at my.audi.com. Your vehicle must be 
registered in your myAudi account. 
Prepare map update 
> Download the map update at my.audi.com and 
store it on an SD card or on a USB flash drive. 
For additional information, visit my.audi.com. 
Start map update 
Requirement: a map update for your vehicle must 
be on an SD card or a USB flash drive. 
> Insert the SD card in your vehicle's SD card 
reader > page 217. Or: connect the USB flash 
drive to the Audi music interface > page 220. A 
notification for a map update will appear in the 
upper display. 
> Press on the notification. Or: access the notifi- 
cation in the notification center on > page 19 
and press on the notification. The update pack- 
age is shown. 
> Press Next. The installation status is shown in 
the upper display. 
> When the update has ended, a notification will 
be displayed. 
Map updates settings 
Applies to: vehicles with a navigation system and Audi con- 
nect Infotainment 
> Applies to: MMI: Select on the home screen: 
SETTINGS > System maintenance. 
Automatic online map update: when the func- 
tion is switched on, map updates will be auto- 
matically downloaded and installed. 
® Note 
Read the information about Audi connect, and 
be sure to note the connectivity costs section 
=>@©) in General information on page 184. 
205