Page 17 of 332
1.11
LOCKING, UNLOCKING THE DOORS (1/3)
If the remote control or,
depending on the vehicle, the
RENAULT card does not work
In some cases, the radio frequency
remote control or the RENAULT card
may not work:
– RENAULT card/radio frequency remote control battery worn or run
flat, vehicle battery flat, etc.
– use of appliances operating on the same frequency as the card (mobile
phone, etc.);
– vehicle located in a high electromag- netic radiation zone.
Never leave your vehicle
with the key or RENAULT
card inside.
It is then possible:
– depending on the vehicle, use the radio frequency remote control or
the emergency key integrated in the
card to unlock the front left-hand
door;
– to lock each of the doors manually;
– to use the interior door locking/un- locking control (refer to the following
pages).
2
1
Vehicles with key/remote
control
Using the key
Insert the key 2 into the lock 1 and lock
or unlock the front left-hand door.
Page 18 of 332
1.12
LOCKING, UNLOCKING THE DOORS (2/3)
1
Using the integrated key
Insert the key 4 into the lock 1 and lock
or unlock the front left-hand door.
Once you are inside the vehicle, put the
key back in its casing in the RENAULT
card.
4
Vehicles with RENAULT card
Access key 4 integrated in the card
Slide the rear casing 3 downwards
while pressing on zone A.
4A
3
Page 19 of 332

1.13
LOCKING, UNLOCKING THE DOORS (3/3)
Interior locking/unlocking
door control
Depending on the vehicle, each door
can be locked/unlocked by controlling
knob 5 from the inside.The switch 6 controls the doors and the
boot simultaneously.
If a door or the tailgate is open or not
closed properly, the doors and tailgate
lock/unlock quickly.
If transporting an object with the tail-
gate open, you can still lock the doors:
with the engine stopped, press and hold
switch
6 for more than five seconds to
lock the other doors.
And then close the driver’s door while
pulling the outside handle after getting
out of the vehicle.
Locking the opening
elements without the
RENAULT card or the key
For example, in the event of a dis-
charged battery or the RENAULT card
or key temporarily not working, etc.
With the engine switched off and
a door or tailgate open, press and
hold the switch 6 for more than five sec-
onds.
When the door is closed, all the doors
and the tailgate will be locked.
Unlocking the vehicle from the outside
is only possible with the RENAULT card
in the vehicle’s access zone or using
the key.
Door and tailgate status
indicator
With the ignition on, the warning
light 6 informs you of the locking status
of the opening elements:
– indicator light on, the doors and tail- gate are locked;
– indicator light off, the doors and tail- gate are unlocked.
When you lock the doors from the out-
side, the indicator light remains lit for a
moment, and then goes out.
6
Driver’s responsibility
If you decide to keep the
doors locked when you are
driving, remember that it
may be more difficult for those as-
sisting you to gain access to the
passenger compartment in the
event of an emergency.
5
Page 20 of 332

1.14
Opening from the inside
If the vehicle is equipped with the knob
3, pull the handle 4 with the door un-
locked.
If the vehicle is not equipped with the
knob 3, pull the handle 4.
Lights-on reminder buzzer
If you have switched off the ignition
and left the lights switched on, a re-
minder buzzer will sound when a door
is opened and if the light stalk is not in
position AUTO.
Opening the doors from the
outside
With the doors unlocked, pull handle 1.
Special feature on vehicles
equipped with a RENAULT card
With the doors locked, press button 2
on handle 1 of one of the two front
doors and pull towards you.
OPENING AND CLOSING THE DOORS (1/2)
1
4
As a safety precaution,
the doors should only be
opened or closed when the
vehicle is stationary.
2
5
6
Door/tailgate open buzzer
At a standstill, the warning light 5 lights
up on the instrument panel alongside
the warning light 6
2 indicating the
opening elements (door, boot) are open
or incorrectly closed.
Once the vehicle reaches a speed of
approximately 12 mph (20 km/h), a
warning light indicates the opening
element(s) (door, boot) open of im-
properly closed, alongside the mes-
sage “Boot open” or “Door open” and a
beep will sound for around 40 seconds
or until the opening element is closed.
3
Page 21 of 332
1.15
7
Vehicle with manual door locking
To make it impossible for the rear doors
to be opened from the inside, move
lever 7 on each door and check from
the inside that the doors are securely
locked.
OPENING AND CLOSING THE DOORS (2/2)
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone on your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or locking the
doors.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
Page 22 of 332

1.16
Operating faults
If you experience an operating fault (no
automatic locking, the indicator light in-
corporated in switch 1 does not light up
when trying to lock the doors and tail-
gate, etc.), make sure that locking has
not been deactivated by mistake and
check that the doors and tailgate are
properly closed. If they are correctly
locked and the fault is still present, con-
tact an authorised dealer.
Operating principle
After the vehicle is started, the system
automatically locks the doors when you
are driving at approximately 6 mph
(10 km/h) and over.
The door can be unlocked:
– by pressing the central door unlock- ing switch 1.
– at a standstill, by opening a front door from inside the vehicle.
Note: if a door is opened or closed, it
will automatically lock again when the
vehicle reaches a speed of 6 mph
(10 km/h).
AUTOMATIC LOCKING WHEN DRIVING
Driver’s responsibility
If you decide to keep the
doors locked when you are
driving, remember that it
may be more difficult for those as-
sisting you to gain access to the
passenger compartment in the
event of an emergency.
1
Activating/deactivating the
function
To switch it on: with the vehicle at a
standstill and the engine running, press
the switch 1 until a beep sounds.
To deactivate: with the vehicle at a
standstill and the engine running, press
the switch 1 until two beeps sound.
Depending on the vehicle, you can also
deactivate/activate the function from
the menu on the multifunction screen 2
(refer to the information on the “Vehicle
settings customisation menu” section 1,
“Auto door locking while driving” func-
tion).
2
Page 23 of 332

1.17
EMERGENCY CALL (1/2)
1
23
4
5
A call is always made as follows:
– the call is set up with the emergency services;
– data related to the event is sent out;
– voice communication with the emer- gency services;
– if necessary, emergency assistance is called.
Emergency call has two modes:
– automatic mode;
– manual mode;
1 Phone network availability light: on if
network available (green light), off if
network not available;
2 Automatic mode warning light;
3 SOS switch;
4 Microphone;
5 Speaker.
If the vehicle is equipped with it, the
emergency call is a system that allows
the emergency services to be called
automatically or manually in the event
of an accident or illness, in order to
reduce the time they take to arrive on
the scene.
If you use the emergency call func-
tion to report an accident which you
have witnessed, this implies stopping
where traffic conditions allow to allow
the emergency services to locate your
vehicle and therefore the location of the
reported accident.
Use emergency call only in
the event of an emergency
if you are involved in or wit-
ness an accident or if you
feel ill.In the event of an accident,
it is recommended that you
stay close to the vehicle so
that you can respond to the
call centre if necessary.
Page 24 of 332

1.18
EMERGENCY CALL (2/2)
Check the condition of the bat-
tery, its service life is approximately
4 years (warning light 1 lights up in
red to inform you).
Consult an approved dealer.
23
1
Manual mode
The emergency call is triggered by
pressing switch 3.
Emergency call has two modes:
– in normal mode by pressing switch 3
for more than 3 seconds;
– in panic mode by pressing switch 3
five times in less than 10 seconds.
Automatic mode
When warning light 2 is on, this indi-
cates that the automatic system is ac-
tivated.
With ignition switched on, the emer-
gency call is triggered automatically in
the event of an accident with airbag ac-
tivated. Data are transmitted to the call
centre (vehicle identification plate, time
of the call, vehicle position, direction of
the vehicle, etc).
The automatic emergency call is acti-
vated by default and can be disabled
on request of the user at an Approved
Dealer. In the event of unintended operation, it
is possible to cancel the call by press-
ing switch 3
for 2 seconds before the
call to the call centre is set up.
Once a call is established, only the call
centre can end the call.
Operating faults
In some cases, the emergency call
function may not work:
– no fault detected and phone network
unavailable;
– low battery;
– ...
When the system detects an operat-
ing fault, the warning light 1 turns red;
consult an Approved Dealer as soon as
possible.