Connecting using a security
key#
Select Connect device to vehicle hotspot .
A secu rity key is displa yed. #
Select theve hicle from the device tobe con‐
nec ted. The vehicle is displa yed with the
SSID MB Hotspot XXXXX .#
Enter the security key which is shown in the
media display on the device tobe connec ted. #
Confirm the entry.
Connecting using NFC #
Select Establish a connection via NFC. #
Activate NFC on the mobile device (see the
manufacturer's operating instructions). #
Bring the mobile device into the NFC area of
th eve hicle (/ page 306). #
Select Done.
The mobile device is now connected tothe
multimedia sy stem hotspot via NFC.
Generating a new security key: #
Select Set up hotspot . #
Select Generate security key .
A connection will be es tablished with the
newly crea ted security key. #
Tosave a security key:select Save.
When a new security key is sa ved, all existing
Wi -Fi connections are then disconnected. If
th eWi -Fi connections are being re-es tab‐
lished, the new security key must be en tere d. Managing COMAND
Touch devices Re
quirements:
R The COMAND Touch app is ins talled on the
ex tern al device (e.g. tablet or smartphone).
R Wi-Fi is acti vated (/ page 264) and the mul‐
timedia sy stem is confi gured as a Wi-Fi hot‐
spot (/ page 265).
Multimedia sy stem:
4 System 5
COMAND Touch
Connecting and authorising a new device #
Select Authorise a new device. #
Select Connect new device. #
Ente rth e security key in theex tern al device.
The Please start COMAND Touch on your
device and follow the instructions. message
appears. #
Select Continue. #
Accept the connection requ est from the new
device. #
Ente rth e PIN shown on theex tern al device.
The device is authorised.
Au thorising a connected device #
Select Authorise a new device.
The devices already connec ted are displa yed. #
Select Continue using connected devices.
The Please start COMAND Touch on your
device and follow the instructions. message
appears. #
Select Continue. #
The connection requ est from the device
Accept. #
Ente rth e PIN shown on theex tern al device.
The device is authorised. 266
Multimedia sy stem
multimedia sy
stem, the Mercedes me connect
services and your vehicle's communication mod‐
ule. These will con veniently be sent to you via
th e mobile phone connection in your vehicle
and, as an option, ins talled automaticall y.Yo u
can moni torth est atus of your updates on the
Mercedes me por tal and find information about
po tential inno vations.
Yo ur advantages at a glance:
R con veniently recei vesoftware update s via
th e mobile phone network
R impr ovesth equ ality and availability of
Mercedes me connect services
R keeps your multimedia sy stem and communi‐
cation module up-to-date
Fu rther information about software updates can
be found at http://me.mercedes-benz.com
Pe rforming a software upda te
Requ irements:
R There is an Internet connection
(/ page 325). R
For automatic updates: your vehicle has a
permanently ins talled communication mod‐
ule.
Multimedia sy stem:
4 System 5
Software update
Au tomatic update #
Activate OAutomatic online updates.
Up dates are per form ed.
The cur rent status of the updates is dis‐
pla yed.
Manual update #
Deactivate ªAutomatic online updates. #
Select an update from the list and start the
update.
Ac tivating the so ftwa reupdate #
Restart the sy stem.
Fu nction of important sy stem upda tes
Impor tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data.
Please ins tallth ese updates, or else the security
of your multimedia sy stem cann otbe ensured. %
If automatic software updates are activated,
th e sy stem updates will be downloaded auto‐
matically (/ page271).
As soon as an upda teisavailable for download,
a cor responding message appears onthe media
displa y.
Yo u ha vethefo llowing selection options:
R Download
The update will be downloaded in the back‐
ground.
R Details
Information about the pending sy stem
update is displa yed.
R Later
The update can be downloaded manually at a
later time (/ page271).
If th e download is comple ted and the update is
re ady for ins tallation, you will be informed of this
af te rth e next ignition cycle, forex ample.
% Park theve hicle safely in a suitable location
before starting the ins tallation. Multimedia sy
stem 271
Multimedia sy
stem:
4 Telephone 5
ª Devices
Sear ching for a mobile phone #
Select Use Bluetooth telephony only. #
Select Connect new device .#
Select Start search on the system .
The available mobile phones are displa yed. If
a new mobile phone is found, it is indicated
by the# symbol.
Connecting a mobile phone (authorisation
using Secure Simple Pairing) #
Select the mobile phone.
A code is displa yed in the multimedia sy stem
and on the mobile phone. #
Ifth e codes match: confirm the code on
th e mobile phone.
Connecting a mobile phone (authorisation by
entering a passk ey)#
Select the mobile phone. #
Choose a one tosixteen-digit number combi‐
nation as a passk ey. #
On the multimedia sy stem: enter the pass‐
ke y and select a. #
On the mobile phone: enterthe passk ey
again and con firm.
% Upto15 mobile phones can be auth orised
on the multimedia sy stem.
Auth orised mobile phones are reconnected
au tomatical ly.
Connecting a second mobile phone (two
phone mode)
Re quirements:
R Atleast one mobile phone is already connec‐
te dto the multimedia sy stem via Blue tooth ®
.
Multimedia sy stem:
4 Telephone 5
ª Devices #
Select Connect new device. #
Select Start search on the system .
The available mobile phones are displa yed. #
Select the mobile phone. #
Answer theHow would you like to connect
the new device? prompt. #
Toreplace the cur rently connected
mobile phone: selectPhone 1.
The cur rently connected mobile phone is
re placed bythe new mobile phone.
or #
Toconnect the second mobile phone:
select Phone 2.
The new mobile phone is connec ted as
Phone 2. If two mobile phones ha vealready
been connec ted, the second telephone is
re placed bythe new mobile phone.
or #
Touse the mobile phone as an audio
source: selectAudio source (/page 343).
% A mobile phone can be operated bo thas an
audio source as well as telephone in parallel.
% It is possible at any future point tochange
th e type of connection forth e mobile phone
already connected and toset this as Phone
1, Phone 2 orAudio source (/page 305). 302
Multimedia sy stem
#
Select Connect a new device .#
Select Start search on the system .#
Select a mobile phone. #
Connect the mobile phone with the multime‐
dia sy stem via Secure Simple Pairing or the
passk ey (/page 301). #
Ente rth e SIM card PIN and confi rm.
The reception and call quality are impr oved
when theve hicle's exterior aerial is connec‐
te d.
% Ifth e mobile phone is connected as an SAP
te lephone, calls cannot be made on the
mobile phone, since the SIM card is inser ted
in theve hicle. Connect the mobile phone to
th eve hicle hotspot for data reception
(/ page 263).
Connecting the SIM card #
Select the SIM card. #
Ente rth e SIM card PIN and confi rm.#
Parallel use with a mobile phone: select
an authorised mobile phone. #
Select Yes, SIM card and
and, if necessar y,enter the SIM card PIN.
Ac cess tothe mobile phone data is available.
Incoming and outgoing calls are available
using the SIM card. Overview of
the symbols for business teleph‐
ony 1
SIM card connec ted
2 Mobile phone connected
3 Mobile phone connected in the hands-free
profile
4 Mobile phone authorised
5 SIM card inser ted and activated 304
Multimedia sy stem
R
Concie rge Service (when the service is acti‐
va ted), appointment requests or similar (me
button)
R Mercedes-Benz emer gency call sy stem (auto‐
matic emer gency call or SOS button)
The Mercedes-Benz Cu stomer Centre and the
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the cloc k.
The me button and the SOS button can be found
on theve hicle's overhead control panel
(/ page 319).
Yo u can also call the Mercedes-Benz Cus tomer
Centre using the multimedia sy stem
(/ page 319).
Please no tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone
numbe rs. In emergencies, you can also use the
Mercedes-Benz emer gency call sy stem
(/ page 322).
Obser vethe conditions of use for Mercedes me
connect and other services. These can be obtained in
the Mercedes me por tal: https://
me.secure.mercedes-benz.com
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/en_GB/index.html
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
R You ha veaccess toa GSM networ k.
R The contra ct partner's GSM network co ver‐
age is available in there spective region.
R The ignition is switched on so that vehicle
data can be transfer red automatically.
Multimedia sy stem:
4 Telephone 5
ª Contacts #
Call Mercedes me connect.
The call is made.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data. The data
transfer is shown in the media displa y. Then,
you can select a service and be con‐
nected toa specialist at the Mercedes-Benz
Cus tomer Centre.
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation is
av ailable at: http://manuals.daimler.com/baix/
cars/connectme/de_DE/ind ex.html
Making a call via the overhead control panel
Re quirements:
R You ha veaccess toa GSM networ k.
R The contra ct partner's GSM network co ver‐
age is available in there spective region.
R The ignition is switched on so that vehicle
data can be transfer red automatically. Multimedia sy
stem 319
R
If necessar y,theve hicle will be towe dto a
Mercedes-Benz service centre.
Ar ranging a service appointment via
Mercedes me connect
If yo u ha veactivated the maintenance manage‐
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Cus tomer
Centre. You will then recei veindividual recom‐
mendations rega rding the maintenance of your
ve hicle.
Re gardless of whe ther you ha veconsented to
th e maintenance management service, the multi‐
media sy stem reminds you af ter a cer tain
amount of time that a service is due. A prom pt
appears asking if youwo uld like tomake an
appointment. #
Toarra nge a service appointment: select
Call .
Af teryo ur agreement theve hicle data is sent
and a Mercedes-Benz Cus tomer Centre
emplo yee deals with your appointment. The
information is then sent toyour desired
service outlet. This service outlet will
then conta ctyou
within 24hours.
% Ifyo u select Call later afte rth e service mes‐
sage appears, the message is hidden and
re appears af ter a cer tain period of time.
Giving consent todata transfer for Me rcedes
me connect
Re quirements:
R A service call is active using the multimedia
sy stem (/ page319) or theove rhead con‐
trol panel (/ page319).
If th e breakdown and Mercedes me connect
Concier geservices are not activated on
Mercedes me, theDo you want to transmit vehi-
cle data and the vehicle's position to the
Mercedes-Benz Customer Centre in order to
improve the processing of your request? mes‐
sage appears. #
Select Yes.
The releva nt vehicle data is sent automati‐
call y.
More information on Mercedes me: http://
www.mercedes.me Tr
ansfer red data during a se rvice call Obser
vethe conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me por tal: https://
me.secure.mercedes-benz.com
When you make a service call via Mercedes me
connect, data will be transmitted.
Depending on which service is activated, thefo l‐
lowing data is transmitte d when a call is made:
R Vehicle identification number
R Mercedes me cus tomer identification num‐
ber
R Reason forth e initiation of the call
R Language set in the multimedia sy stem
R Confirmation of the data pr otection prom pt
R Cur rent vehicle location
R Mileage and maintenance data
R Selected data about thest atus of theve hicle Multimedia sy
stem 321
&
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects such as headphones/headsets or
ex tern al audio/video sources are not
secured in theve hicle interior, they can be
fl ung around and hit vehicle occupants. #
Alw aysstow these items or similar
objects carefully so that they cannot be
fl ung around, forex ample in a loc kable
ve hicle stowage compartment. Obse
rveth e no tes on loading theve hicle. &
WARNING Risk of accident and inju ry
caused byspilling liquids on a display
Spilled liquids could result in a fire or an
electric shoc k. #
Do not pour or sp ray any liquids on to
th e displa y. *
NO
TEDama getothere ar display and/or
th ere ar ben chseat The
rear displa ysoftheRe ar Seat En tertain‐
ment Sy stem and/or there ar ben chseat can
be damaged when folding there ar ben ch
seat forw ards. #
Make sure that when folding there ar
ben chseat forw ards it does not come
into con tact wi th there ar displa ysand
th e front seats. *
NO
TEDama getocomponent pa rts when
adjusting the front seats The
rear displa ysoftheRe ar Seat En tertain‐
ment Sy stem, the front seats or other com‐
ponent parts can be damaged when adjust‐
ing the front seats. #
When adjusting the front seats and the
fi tted rear displa ysmake sure that they
do not come into con tact wi thother
component parts. Obser
vethe no tes on adjusting the front seats. Fu
nction restrictions
Ra dio-based elect ronic devices, e.g. mobile
phones, can inter fere with theRe ar Seat En ter‐
ta inment Sy stem and adversely af fect thequ ality
of the playbac k.Ke ep the number of these devi‐
ces in theve hicle tothe minimum necessar y.
Note s ontemp eratures: intheev ent that a
re ar display overheats a saf ety shutoff is car ried
out. Pr otect there ar displa ysfrom cons tant
di re ct sunlight.
If th ete mp erature fluctuates widel y,condensa‐
tion could occur on the inside of the screen. This
can adversely af fect the function. Only switch on
th ere ar displa yswhen they have adjus tedto the
ambient temp erature.
Declarations of conformity
Obser vethe no tes on thefo llowing topics:
R Elect romagnetic compatibility (/ page 22)
R Wireless vehicle components (/ page 22) Multimedia sy
stem 361
Setting
thevo lume and brightness Re
ar Seat En tertainment Sy stem:
4 Comfort
Setting the sound #
Select Sound. #
Select Volume . #
Set thevo lume.
or #
Select Equalizer. #
Set the treble and bass.
Ad justing the brightness #
Select Brightness . #
Set the screen brightness.
% Settings for sound and brightness can be
car ried out individually for bo threar displa ys. Setting
the sy stem language for the rear dis‐
play Re
ar Seat En tertainment Sy stem:
4 Settings 5
Language #
The desired sy stem language is set. Setting
theRe ar Seat Entertainment Sy stem
connections Re
ar Seat En tertainment Sy stem:
4 Settings
Wi -Fi settings #
Select Wi-Fi.
The following menus are available:
R Access point mode
Inthis menu you can set the sear chname
of the device as well as the password for
Wi -Fi secu rity. For suf ficient secu rity you
should use a password with 8-16 charac‐
te rs.
R Wi-Fi connection In
this menu you can swit chtheWi -Fi
on/o ffas well as set automatic and man‐
ual connection toavailable networ ks.
% Where there is active Wi-Fi theö symbol
is shown at theto pright of thest atus bar.
Pa iring settings (Blue tooth ®
) #
Select Pairing.
The following functions are available:
R Activating/deactivating Blu etoo th®
R Pairing/disconnecting Blue tooth devices
(e.g. Blue tooth headphones)
% Ifth eRe ar Seat En tertainment Sy stem is
re set tothefa ctory settings, theWi -Fi and
pairing settings are also reset.
Fu rther information on resetting tothefa c‐
to ry settings (/ page 369). Sharing playback with a
rear display Re
quirements for playba ckof a mobile end
device via there ar displa y:
R The end device is DLNA compatible. 368
Multimedia sy stem