2018 MERCEDES-BENZ CLA Owners Manual

X
To en dac all: press the v button on the
multifunctio ns teering wheel.
or X
Press the corresponding multimedia system
button for ending ap hone call.X
After the emergency call, close cover C .
If the mobil ep hone network is unavailable,
mbrace will not be able to make the emergency
call. If yo ul ea ve the vehicl ei mmediatel ya fter
pressing SOS button D ,y ou do not know if
mbrace ha ss uc cessfull ym ade th ee mergency
call. In thi sc ase, always summon assistance by
othe rm eans.
Breakdow na ssistanc eb utton
X
To make ac all: press Roadside assistance
cal lb ut ton C .
Thi si nitiates ac al ltot he Mercedes-Benz Cus-
tome rA ssistance Center.
The indicator lamp in Roadside assistanc but-
ton C flashe sw hile the cal lisa ctive. The
Connectin gC all message appears on the
multifunctio nd is play .T he audi oo ut pu ti s
muted.
If ac onnectio nc an be established ,t he Call
Connected message appears in the multifunc-
tio nd is play.
If am obil ep hone network and GP Sr eception
are available ,t he system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicl ei de ntificatio nn umber
The display of the multimedia system indicates
tha tac al lisa ctive. During the call, yo uc an
change to the navigatio nm enu by pressing the
NAVI button on the multimedia system ,f or
example.
Voice outpu ti sn ot available in thi sc ase. Av oice connectio ni se stablished between the
Mercedes-Benz Customer Assistance Center
and the vehicl eo ccupants.
From the remote malfunctio nd iagn osis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 250).
The Mercedes-Benz Customer Assistance Cen-
ter either send saq uali fied Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the neares tM ercedes-Benz
Service Center.
Yo um ay be charge df or service ss uc hasr epair
work and/or towing.
Yo uc an find more informatio nint he separate
mbrace manual.
The system ha sn ot been able to initiate aR oad-
side assistance call, if: R
the R indicator lamp for the Roadside
assistance cal lb ut ton is flashing continu-
ously. R
no voice connectio ntot he Mercedes-Benz
Customer Assistance Center wa se stab-
lished.
Thi sc an occu rift he relevant mobil ep hone net-
work is not available ,f or example.
The Call Failed message appears on the mul-
tifunctio nd is play. X
To en dac all: press the v button on the
multifunctio ns teering wheel.
or X
Press the corresponding multimedia system
button for ending ap hone call.
MB Info cal lb utton
X
To make ac all: press MB Info cal lb ut ton C .
Thi si nitiates ac al ltot he Mercedes-Benz Cus-
tome rA ssistance Center.Features 247
Sto wag ea nd featur es Z

The indicator lamp in MB Info call button C
flashes while the connection is being made.
The Connecting Call
message appears on
the multifunction display .T he audio output is
muted.
If ac onnection can be established, the Call
Connected message appears in the multifunc-
tion display.
If am obile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The display of the multimedia system indicates
that ac all is active. During the call, you can
change to the navigation menu by pressing the
NAVI button on the multimedia system, for
example.
Voice output is not availabl eint his case.
Av oice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not been able to initiate an MB
Info call, if: R
the indicator lamp in MB Info call button

The destination download function is available
if: R
the vehicle is equipped with an avigation sys-
tem. R
the relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with an avigation
system.
Within the framework of this service, you receive
ap rofessional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search and Send
General notes To use "Search &S end", your vehicle must be
equipped with mbrace and an avigation system.
Additionally, an mbrace service subscription
must be completed.
"Search &S end" is ad estination entr ys ervice. A
destination address found on Google Maps™
can be transferred via mbrace directly to your
vehicle's navigation system.
Specifying and sending the destination
address X
Go to the website http://maps.google.com
and enter ad estination address into the entry
field. X
To send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle. X
When the "Send" dialog window appears: Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field. X
Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up at ra nsmitted destination
address X
Turn the SmartKey to position H in the igni-
tion lock ( Y
page 122).
The transmitted destination address is loaded
into the vehicle's navigation system.
Ad isplay message appears, asking whether
navigation should be started. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently start st he route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remot eo peningYou can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlockin gf eature is availa-
ble if the relevant mobile phone network is avail-
able and ad ata connection is possible. X
Contact the following service hotlines: Features 249
Stowage and features Z

Mercedes-Ben zC ustomer Assistanc eC enter
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password. X
Return to your vehicle at the time agreed upon
with the Mercedes-Ben zC ustomer Assis-
tance Center.
Alternatively, the vehicle can be opened via: R
the Internet, under the "Owners Online" sec-
tion R
telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistanc eC enter.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be valet locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and ad ata connection is possible.X
Contact the following service hotlines:
Mercedes-Ben zC ustomer Assistanc eC enter
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via: R
the Internet, under the "Owners Online" sec-
tion R
telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password. Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue an umbered incident
report. X
This number will be forwarded to the
Mercedes-Ben zC ustomer Assistanc eC enter
together with your PIN.
The Mercedes-Ben zC ustomer Assistance
Center then tries to locate the system. The
Mercedes-Ben zC ustomer Assistanc eC enter
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistanc eC enter is automatically
notified.
Vehicle Health Check With the Vehicle Health Check, the Customer
Assistanc eC enter can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistanc eC enter.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Ben zS ervice
Center or ar ecovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or aR oadside Assistanc ec all, this is
initiated by the Customer Assistanc eC enter.
The Roadside Assistance Connected mes-
sage appears in the display .Ift he Vehicle Health
Check can be started, the Request for Vehi‐
cle Diagnostics Received Start vehi‐
cle diagnostics? message appears in the
display. X
Press the Yes button to confirm the message. X
When the Vehicle Diagnostics Please
Start Ignition message appears: turn the
SmartKey to position 2 in the ignition lock
( Y
page 122). X
If the Please follow the instructions
received by phone and move your vehi‐
cle to as afe position. message
appears: please follow the instructions250
Features
Stowage and features

receive dbyp hone and move you rv ehicl etoa
safe position.
The message in the display disappears.
The vehicl eo perating state check begins.
During this procedure, you wil ls ee the Vehi‐
cle Diagnostics Active message.
If you select Cancel
,t he Vehicl eH ealth
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐
nection may be interrupted during
data transfer) message appears. The vehicle
data can now be sent. X
Press the OK button to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data... message appears.
The vehicl ed ata is sent to the Customer
Assistance Center.
Depending on wha tt he customer service rep-
resentative agree dw ith you ,t he voice connec-
tion is re-establishe da fter the transfer is com-
plete. If necessary ,y ou wil lbec ontacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicl eH ealth Check is
the transfer of service data to the Customer
Assistance Center. If as ervice is due ,t he display
shows am essage to this effect together with
informatio na bout any specia lo ffers at your
workshop.
This informatio nc an als obec alled up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
( Y
pag e2 9).
Information on Roadsid eA ssistance
( Y
pag e2 6).
Downloading routes Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
Ar oute can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can includ euptof our way points.
Once ar oute has been receive dbyt he naviga-
tion system, you wil ls ee the Do you want to
start route guidance ?D estination
Received destination has been saved in "Previou sd estinations". message on
the multimedia system display.
The route is saved. X
To start route guidance: select Yes .
An overvie woft he route is shown in the dis-
play.
If you select No ,t he saved route can be called
up later in the navigation menu. X
Select Start .
Route guidance starts.
Downloaded and saved routes can be called up
again.
Speed alert You can define the upper spee dl imit, which
must not be exceede dbyt he vehicle.
If this selected spee dise xceede dbyt he vehicle,
am essage wil lbes ent to the Customer Assis-
tance Center. The Customer Assistance Center
then forwards this informatio ntoy ou.
You can select the way in which you receive this
informatio nb eforehand. Possible options
includ et ext message, e-mail or an automated
call.
The data you receive contains the following
information: R
the location where the spee dl imi tw as excee-
ded R
the time at which the spee dl imi tw as excee-
ded R
the selected spee dl imi tw hich was exceeded
Geo fencing Geo fencing allows you to select area sw hich the
vehicl es hould not enter or leave. You wil lb e
informed if the vehicl ec rosses the boundaries
of the selected areas. You can select the way in
which you receive this informatio nb eforehand.
Possible options includ et ext message, e-mail or
an automated call.
The area can be determine dase ither ac ircle or
ap olygon with am aximu moft en corners. You
can specify up to ten area ss imultaneously .D if-
ferent settings are possible for each area.
These settings can be called up under "Owners
Online" at http://www.mbusa.com.
Alternatively, you can trigger an MB Info call and
inform the customer service representative that
you wis htoa ctivate geo fencing.Features 251
Stowage and features Z

Currently inactiv ea reas can be activated by text
message.
Triggering th ev ehicle alarmWit ht hi sf unction ,y ou can trigge rt he veh icle 's
pan ic alarm via text message. An alarm soun ds
and th ee xteri or lighting flashes. Depen din go n
th es etting, th ep an ic alarm last sf iv eort en sec-
onds. Afterwards, th ea larm swit ches off.
Garage door opener
General notes The HomeLink ®
garag ed oor opener integrated
in th er ear-view mirror allows you to operate up
to three diff erent door and gat es ystems.
Use th ei ntegrate dg arag ed oor opener on ly on
garag ed oor st ha t:R
have safety stop and revers ef eatures andR
mee tc urren tU .S .f ederal safety standards
Once programed, th ei ntegrate dg arag ed oor
opener in th er ear-view mirror will assum et he
function of th eg arag ed oor system' sr emote
control. Pleas ea lso read th eo peratin gi nstruc-
tions for th eg arag ed oor system.
When programmin gag arag ed oor opener, park
th ev eh icle out side th eg arage. Do no tl eave the
engin er unnin gw hile programming.
Certain garag ed oor driv es are incompatib le
wit ht he integrate dg arag ed oor opener. If you
have diff icult yp rograming th ei ntegrate dg arage
door opener, contact aM ercedes-Ben zS ervice
Center.
Alternatively, you can call th ef oll owin gt el e-
phon ea ssistance services:R
USA: Mercedes-Ben zC ustome rA ss istance
Cente rat1 -800-FOR -M ERCe desR
Canada: Custome rS ervic ea t
1-800-387-0100 R
HomeLink ®
hot lin e1 -800-355-351 5( free of
charge)
Mor ei nformatio nonH omeLink ®
and/or com-
pat ible product sisa lso availab le on lin ea t
http:/ /www. hom elin k.co m.
Notes on the declaration of conformity
( Y
page 27).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4 Important safety notes
G WARNING
When you operate or program the garag ed oor
with the integrated garag ed oor opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garag ed oor. There is ar isk of injury.
When using the integrated garag ed oor
opener, always make sure that nobody is
within the range of movement of the garage
door.
G WARNING
Combustion engines emit poisonou se xhaust
gases such as carbon monoxide. Inhaling
these exhaust gases lead stop oisoning. There
is ar isk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programming the buttons Pay attention to the "Important safety notes"
( Y
page 252).
Garage door remote control

X
To start program mode: press and hol do ne
of buttons D to

When indicator lamp C flashes green: pro-
gramming was successful. The next step is to
synchronize the rolling code. X
Release button