Personal Profiles
Possible cause and solutionIssue
Unlink and relink your keyfob in the Personal Profiles menu. You mayneed to see your authorized dealer.I lost a keyfob.
Keyfobs had been erased and reprogramed. This could happen if youlet dealership add a new keyfob to replace lost one.I lost all profiles.
Master Reset had been performed without your acknowledgement.
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for textdisplay, voice control and voice prompts. The country where youbought your vehicle dictates the four languages based on the mostpopular languages spoken. If the selected language is not available,SYNC 3 remains in the current active language.SYNC 3 does not support the currentlyselected language for the instrumentcluster and information and entertainmentdisplay.
The language selected forthe instrument cluster andinformation and entertain-ment display does notmatch the SYNC 3language (phone, USB,Bluetooth audio, voicecontrol and voice prompts).
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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SYNC™ 3
SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restorefunctionality and will not erase any information previously stored in the system (such as paired devices, phonebook, call history, textmessages, or user settings). To perform a System Reset, press and hold the Seek Up (>>|) button while pressing and holding the RadioPower button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system reset to complete. You may thenresume using the SYNC 3 system.
For additional assistance with SYNC 3troubleshooting, refer to the regional Fordor Lincoln website.
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SYNC™ 3
Your vehicle is equipped with the IntelligentOil-Life Monitor system, which displays amessage in the information display at theproper oil change interval. This interval maybe up to one year or 10,000 mi (16,000 km).
When the oil change message appears inthe information display, it is time for an oilchange. Make sure you perform the oilchange within two weeks or 500 mi (800 km)of the message appearing. Make sure youreset the Intelligent Oil-Life Monitor aftereach oil change. See Oil Change IndicatorReset (page 365).
If your information display resets prematurelyor becomes inoperative, you should performthe oil change interval at six months or5,000 mi (8,000 km) from your last oilchange. Never exceed one year or 10,000 mi(16,000 km) between oil change intervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performance systems.Every manufacturer develops these systemsusing different specifications andperformance features. That is why it isimportant to rely upon your dealership toproperly diagnose and repair your vehicle.
Ford Motor Company has recommendedmaintenance intervals for various parts andcomponent systems based upon engineeringtesting. Ford Motor Company relies upon thistesting to determine the most appropriatemileage for replacement of oils and fluids toprotect your vehicle at the lowest overall costto you and recommends againstmaintenance schedules that deviate fromthe scheduled maintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft or Ford-authorizedre-manufactured replacement partsengineered for your vehicle.
Additives and Chemicals
This owner's manual and the Ford WorkshopManual list the recommended additives andchemicals for your vehicle. We do notrecommend using chemicals or additives notapproved by us as part of your vehicle’snormal maintenance. Please consult yourwarranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normaloperating characteristic and, by itself, doesnot necessarily indicate a concern or that thefluid needs to be changed. However, aqualified expert, such as the factory-trainedtechnicians at your dealership, shouldinspect discolored fluids that also show signsof overheating or foreign materialcontamination immediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is a viableway to change fluid for many vehiclesub-systems during scheduled maintenance.It is critical that systems are flushed only withnew fluid that is the same as that requiredto fill and operate the system or using aFord-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
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Scheduled Maintenance
Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display 1
Change engine oil and filter. 2
Rotate tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection - recommended.
Inspect the automatic transmission fluid level - vehicles with dipstick. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect front axle and U-joints.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
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Scheduled Maintenance
SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance, as indicated. Ifyou operate your vehicle occasionally underany of these conditions, it is not necessaryto perform the extra maintenance. For
specific recommendations, see yourdealership service advisor or technician.
Perform the services shown in the followingtables when specified or within 3,000 mi(4,800 km) of the message appearing in theinformation display prompting you to changeyour oil.
•Example 1: The message comes on at28,751 mi (46,270 km). Perform the30,000 mi (48,000 km) automatictransmission fluid replacement.
•Example 2: The message has not comeon, but the odometer reads 30,000 mi(48,000 km) (for example, the IntelligentOil-Life Monitor was reset at 25,000 mi(40,000 km)). Perform the engine air filterreplacement.
Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information display and perform services listed in the NormalScheduled Maintenance chart.As required
Inspect and lubricate U-joints (if equipped with grease fittings).Inspect frequently, serviceas requiredSee axle maintenance items under Exceptions.
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)Replace spark plugs.
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Scheduled Maintenance
Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Change engine oil and filter.1Every 5,000 mi (8,000 km)or six months
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)
1Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
Off-road Operation
Inspect steering linkage, ball joints and U-joints. Lubricate if equipped with grease fittings.Inspect frequently, serviceas requiredReplace engine air filter.
Replace cabin air filter.
Change engine oil and filter.1Every 5,000 mi (8,000 km)or six months
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread depth.
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)
1Reset your Intelligent Oil-Life Monitor after each engine oil and filter change.
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Scheduled Maintenance
J
Jump Starting the Vehicle..........................329Connecting the Jumper Cables......................330Jump Starting........................................................331Preparing Your Vehicle.....................................329Removing the Jumper Cables..........................331
K
Keyless Entry....................................................76Displaying the Factory-Set Code......................78Locking and Unlocking........................................77SECURICODE™ KEYLESS ENTRYKEYPAD...............................................................76
Keyless Starting..............................................191Switching the Ignition On...................................191
Keys and Remote Controls..........................62
L
Lane Keeping System.................................266Switching the System On and Off..................267System Display...................................................269System Settings..................................................268Troubleshooting..................................................270
Liftgate...............................................................79
Liftgate Window..............................................110Opening the Liftgate Window...........................110
Lighting Control..............................................96Flashing the Headlamp High Beam.................97Headlamp High Beam.........................................97
Lighting..............................................................96General Information.............................................96
Limited Slip Differential..............................224Locking Function................................................224Spare Tire.............................................................224Trailer Towing......................................................224
Lincoln Automotive Financial Services......12Lincoln Protect..............................................549Lincoln Protect (CANADA ONLY)...................550Lincoln Protect Extended Service Plans (U.S.Only)..................................................................549
Load CarriersSee: Roof Racks and Load Carriers................291
Load Carrying................................................288Load Limit.......................................................293Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................297Vehicle Loading - with and without aTrailer................................................................293
Locking and Unlocking..................................72Activating Intelligent Access..............................73Approach Detection Illumination......................76
Autolock..................................................................75Battery Saver..........................................................76Illuminated Entry....................................................76Illuminated Exit......................................................76Locking and Unlocking the Doors with theKey Blade............................................................75Power Door Locks................................................72Remote Control.....................................................72Smart Unlocks for Intelligent AccessKeys......................................................................75
Lug NutsSee: Changing a Road Wheel..........................414
M
Maintenance...................................................361General Information............................................361
Memory Function...........................................167Driver Seat Memory............................................167Easy Entry and Exit Feature..............................168Passenger Seat Memory...................................168Personal Profiles..................................................169Saving a PreSet Position...................................167
Message CenterSee: Information Displays..................................119
MirrorsSee: Heated Windows and Mirrors.................156See: Windows and Mirrors................................104
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Index
Mobile Communications Equipment...........14Moonroof.........................................................109Bounce-Back.........................................................110Opening and Closing the Moonroof...............110
Motorcraft Parts............................................423MyKey — Troubleshooting............................70MyKey™..............................................................68Principle of Operation.........................................68
N
Navigation......................................................496cityseeker.............................................................505Destination Mode...............................................497Map Mode............................................................496Navigation Map Updates.................................506Navigation Menu................................................502SiriusXM Traffic and Travel Link.....................506SYNC AppLink....................................................505Waypoints.............................................................504
Normal Scheduled Maintenance.............556Intelligent Oil-Life Monitor...............................556Normal Maintenance Intervals........................558
O
Oil Change Indicator Reset.......................365
Oil CheckSee: Engine Oil Check......................................364
Opening and Closing the Hood................361Ordering Additional Owner'sLiterature.....................................................340Obtaining a French Owner’s Manual............340
Overhead Console.......................................189
P
Parking Aids...................................................237Principle of Operation.......................................237
Passive Anti-Theft System............................83SecuriLock™............................................................83
PATSSee: Passive Anti-Theft System........................83
Pedals................................................................93Perchlorate........................................................12Personal Safety System™...............................51How Does the Personal Safety SystemWork?....................................................................51
Phone..............................................................487During a Phone Call...........................................493Making Calls........................................................492Pairing Your Cell Phone for the FirstTime...................................................................488Phone Menu........................................................489Receiving Calls....................................................493
Smartphone Connectivity................................495Text Messaging...................................................494
Post-Crash Alert System..............................331Power Door LocksSee: Locking and Unlocking..............................72
Power Liftgate..................................................79Obstacle Detection...............................................81Opening and Closing the Liftgate....................79Setting the Liftgate Open Height......................81Stopping the Liftgate Movement......................80Using the Hands-Free Liftgate...........................81
Power Running Boards..................................87Power Seats....................................................163Adjusting the Lumbar Support.........................165Adjusting the Multi-Contour Front Seats WithActive Motion ..................................................165
Power Windows.............................................104Accessory Delay..................................................105Bounce-Back........................................................104One-Touch Down................................................104One-Touch Up......................................................104Window Lock........................................................105
Pre-Collision Assist.......................................281Adjusting the Pre-Collision AssistSettings.............................................................284Blocked Sensors.................................................284Distance Indication and Alert..........................282Using the Pre-Collision Assist System..........282
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Index