Page 338 of 649

Web Address
www.LincolnCanada.com
Online Resources
Twitter English
@LincolnMotorCA
Twitter French
@LincolnQC
Instagram
@LincolnMotorCA
Facebook
/LincolnMotorCA
Additional Assistance
If you have questions or concerns, or areunsatisfied with the service you are receiving,follow these steps:
1. Contact your Sales Representative orService Advisor at your selling orservicing authorized dealer.
2. If your inquiry or concern remainsunresolved, contact the Sales Manager,Service Manager or Customer RelationsManager.
3. If you require assistance or clarificationon Lincoln Motor Company policies,please contact the Lincoln ClientRelationship Center.
In order to help us serve you better, pleasehave the following information availablewhen contacting a Client RelationshipCenter:
•Vehicle Identification Number.
•Your telephone number (home andbusiness).
•The name of the authorized dealer andcity where located.
•The vehicle’s current odometer reading.
In some states, you must directly notifyLincoln in writing before pursuing remediesunder your state’s warranty laws. Lincoln isalso allowed a final repair attempt in somestates.
In the United States, a warranty dispute mustbe submitted to the BBB AUTO LINE beforetaking action under the Magnuson-MossWarranty Act, or to the extent allowed bystate law, before pursuing replacement orrepurchase remedies provided by certainstate laws. This dispute handling procedureis not required prior to enforcing statecreated rights or other rights which areindependent of the Magnuson-MossWarranty Act or state replacement orrepurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)requires that, if a manufacturer or itsrepresentative is unable to repair a motorvehicle to conform to the vehicle’s applicableexpress warranty after a reasonable numberof attempts, the manufacturer shall berequired to either replace the vehicle withone substantially identical or repurchase the
335
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Customer Assistance
Page 511 of 649

Action and Descrip-tionMenu Item
SYNC 3 will searchand connect tocompatible app(s)running on yourmobile device.
Find Mobile Apps
Enabling SYNC 3 Mobile Apps
In order to enable mobile apps, SYNC 3requires user consent to send and receiveapp authorization information and updatesusing the data plan associated with theconnected device.
The connected device sends data to Ford inthe United States. The information isencrypted and includes your VIN, SYNC 3module number, odometer, usage statisticsand debugging information. We retain thisdata for only as long as necessary to providethis service, troubleshoot, and improveproducts and services and to offer youproducts and services that may interest youwhere allowed by law.
Note:You must enable mobile apps for eachconnected device the first time you select amobile app using the system.
Note:Ford reserves the right to limitfunctionality or deactivate mobile apps atany time.
Note:Standard data rates apply. Ford is notresponsible for any additional charges youmay receive from your service provider,when your vehicle sends or receives datathrough the connected device. This includesany additional charges incurred due todriving in areas when roaming out of a homenetwork.
You can enable and disable apps throughsettings. See Settings (page 510).
App Permissions
The system organizes the app permissionsinto groups. You can grant these grouppermissions individually. You can change apermission group status any time when notdriving, by using the settings menu. While inthe settings menu, you can also see the dataincluded in each group.
When you launch an app using SYNC 3, thesystem may ask you to grant certainpermissions, for example Vehicle information,Driving characteristics, GPS and Speed,and/or Push notifications. You can enable allgroups or none of them during the initial apppermissions prompts. The settings menuoffers individual group permission control.
Note:You are only prompted to grantpermissions the first time you use an appwith SYNC 3.
Note:If you disable group permissions, appswill still be enabled to work with SYNC 3unless you deactivate All Apps in the settingsmenu.
SiriusXM Traffic and Travel Link (If
Equipped)
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safe
508
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
SYNC™ 3
Page 563 of 649

SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance, as indicated. Ifyou operate your vehicle occasionally underany of these conditions, it is not necessaryto perform the extra maintenance. For
specific recommendations, see yourdealership service advisor or technician.
Perform the services shown in the followingtables when specified or within 3,000 mi(4,800 km) of the message appearing in theinformation display prompting you to changeyour oil.
•Example 1: The message comes on at28,751 mi (46,270 km). Perform the30,000 mi (48,000 km) automatictransmission fluid replacement.
•Example 2: The message has not comeon, but the odometer reads 30,000 mi(48,000 km) (for example, the IntelligentOil-Life Monitor was reset at 25,000 mi(40,000 km)). Perform the engine air filterreplacement.
Towing a Trailer or Using a Car-top Carrier
Change engine oil and filter as indicated by the information display and perform services listed in the NormalScheduled Maintenance chart.As required
Inspect and lubricate U-joints (if equipped with grease fittings).Inspect frequently, serviceas requiredSee axle maintenance items under Exceptions.
Change transfer case fluid (Four-wheel drive vehicles).Every 60,000 mi(96,000 km)Replace spark plugs.
560
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Scheduled Maintenance