Collision, Damage or Fire Event...............269Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles Equipped WithHigh Voltage Batteries.................................269
Coolant CheckSee: Engine Coolant Check............................304
Crash Sensors and Airbag Indicator..........55Creating a MyKey...........................................63Programming/Changing ConfigurableSettings...............................................................64
Cross Traffic Alert.........................................244Blocked Sensors.................................................247Switching the System Off and On..................247System Errors......................................................247System Lights, Messages and AudibleAlerts.................................................................247System Limitations.............................................247Using the Cross Traffic Alert System.............244
Cruise Control..................................................84Principle of Operation.......................................226Type One................................................................84Type Two.................................................................84
Cruise controlSee: Using Cruise Control...............................226
Customer Assistance...................................273
D
Data Recording..................................................9Event Data Recording...........................................10Service Data Recording.........................................9
Daytime Running Lamps...............................90Type One - Conventional(Non-Configurable)...........................................91Type Two - Configurable......................................91
Direction Indicators........................................93Lane Change..........................................................93
Doors and Locks.............................................68Drive Control.................................................253LINCOLN DRIVE CONTROL............................253
Driver Alert.....................................................235PRINCIPLE OF OPERATION............................235USING DRIVER ALERT......................................235
Driver and Passenger Airbags....................48Children and Airbags...........................................49Proper Driver and Front Passenger SeatingAdjustment.........................................................49
Driver and Passenger Knee Airbags.........53Driving Aids...................................................235Driving Hints..................................................262Driving Through Water...............................262DRLSee: Daytime Running Lamps...........................90
E
Economical Driving......................................262EcoSelect.........................................................175Electric Parking Brake................................200Applying the electric parking brake..............200Applying the electric parking brake when thevehicle is moving............................................201Battery With No Charge...................................202Releasing the electric parking brake............202
Electric Vehicle Information.......................437Power.....................................................................439
Electromagnetic Compatibility...................519Emission Law..................................................187Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance.............188Tampering With a Noise Control System......187
End User License Agreement...................524VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ....................................524
Engine Block Heater......................................171Using the Engine Block Heater.......................172
Engine Coolant Check................................304Adding Coolant...................................................305Coolant Change..................................................307Engine Coolant TemperatureManagement...................................................308Fail-Safe Cooling................................................307
561
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
Getting Assistance Outside the U.S. andCanada.........................................................277Getting the Services You Need................273Away From Home...............................................273
Global Opening and Closing.......................97Closing the Windows...........................................97Opening the Windows.........................................97
H
Hazard Flashers...........................................265Headlamp AdjustingSee: Adjusting the Headlamps........................313
Headlamp Exit Delay.....................................90Head Restraints.............................................149Adjusting the Head Restraint...........................150Tilting Head Restraints .......................................151
Heated Seats..................................................157Front Seats............................................................157Rear Seats.............................................................158
Heated Windows and Mirrors....................146Heated Exterior Mirrors.....................................146Heated Rear Window.........................................146Windshield Wiper De-icer..................................147
HeatingSee: Climate Control...........................................143
High Voltage Battery Cut-Off Switch.......192
High Voltage Battery.....................................191General Information.............................................191
Hints on Controlling the InteriorClimate..........................................................145Defogging the Side Windows in ColdWeather.............................................................146General Hints........................................................145Quickly Cooling the Interior..............................146Quickly Heating the Interior.............................146Recommended Settings for Cooling..............146Recommended Settings for Heating..............146
Hints on Driving With Anti-LockBrakes..........................................................200Home Screen................................................389Hood LockSee: Opening and Closing the Hood............300
Hybrid Vehicle Frequently AskedQuestions......................................................176Hybrid Vehicle Operation............................173Battery:...................................................................174Braking:..................................................................175Driving:...................................................................173Driving to Optimize Fuel Economy.................175Engine:....................................................................174Starting:..................................................................173Stopping:................................................................173Transmission Operation:....................................174
I
In California (U.S. Only)...............................274Information Display Control.........................84Information Displays......................................112General Information.............................................112
Information Messages..................................123Active Park............................................................124Adaptive Cruise Control....................................124Adaptive Headlamps..........................................125AdvanceTrac™.......................................................125Airbag.....................................................................126Alarm......................................................................126Automatic Engine Shutdown............................126Battery and Charging System (12 volt)...........127Battery and Charging System (HighVoltage)..............................................................127Blind Spot Information and Cross Traffic AlertSystem...............................................................128Doors and Locks..................................................128Driver Alert............................................................129Fuel.........................................................................129Hill Start Assist.....................................................130Keys and Intelligent Access.............................130Lane Keeping System........................................132Maintenance.........................................................132MyKey.....................................................................134Park Aid..................................................................135
563
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
Park Brake.............................................................135Power Steering....................................................136Pre-Collision Assist..............................................137Remote Start.........................................................137Seats.......................................................................138Starting System ...................................................138Tire Pressure Monitoring System....................139Traction Control...................................................139Transmission.........................................................140
Installing Child Restraints..............................21Child Seats..............................................................21Using Lap and Shoulder Belts............................21Using Lower Anchors and Tethers forCHildren (LATCH).............................................27Using Tether Straps..............................................29
Instrument Cluster.........................................104Instrument Lighting Dimmer........................90Instrument Panel Overview...........................17Interior Lamps..................................................94Front Interior Lamp...............................................94Rear Interior Lamp................................................95
Interior Luggage CompartmentRelease............................................................77Interior Mirror.................................................100Auto-Dimming Mirror..........................................100
Introduction.........................................................7
J
Jump Starting the Vehicle..........................266Connecting the Jumper Cables.....................266Jump Starting......................................................268Preparing Your Vehicle.....................................266Removing the Jumper Cables........................268
K
Keyless Entry....................................................74SECURICODE™ KEYLESS ENTRYKEYPAD...............................................................74
Keyless Starting.............................................168Ignition Modes.....................................................168
Keys and Remote Controls...........................57
L
Lane Keeping System..................................237Switching the System On and Off..................238
Lighting Control...............................................88Headlamp Flasher................................................89Headlamp High Beam.........................................89
Lighting..............................................................88General Information.............................................88
Lincoln Automotive Financial Services......12
Lincoln Protect..............................................486Lincoln Protect (CANADA ONLY)....................487Lincoln Protect Extended Service Plans (U.S.Only)..................................................................486
Load Carrying................................................255Load Limit.......................................................255Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................259Vehicle Loading - with and without aTrailer................................................................255
Locking and Unlocking.................................68Activating Intelligent Access.............................69Autolock...................................................................71Battery Saver..........................................................72Illuminated Entry....................................................72Illuminated Exit......................................................72Locking and Unlocking the Doors with theKey Blade...........................................................70Luggage Compartment.......................................72Power Door Locks................................................68Remote Control.....................................................68Smart Unlocks for Intelligent AccessKeys.......................................................................71
564
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
M
Maintenance..................................................300General Information...........................................300
Memory Function..........................................155Easy Entry and Exit Feature..............................156Linking a PreSet Position to your RemoteControl or Intelligent Access Key Fob.......156Saving a PreSet Position...................................155
Message CenterSee: Information Displays..................................112
MirrorsSee: Heated Windows and Mirrors.................146See: Windows and Mirrors.................................96
Mobile Communications Equipment...........14Moonroof..........................................................101Bounce-Back........................................................103Opening and Closing the Moonroof..............102
Motorcraft Parts............................................359MyKey Troubleshooting................................66MyKey™..............................................................62Principle of Operation.........................................62
N
Navigation......................................................426cityseeker.............................................................435Destination Mode...............................................427
Map Mode............................................................426Navigation Map Updates..................................436Navigation Menu................................................432SiriusXM Traffic and Travel Link......................436SYNC AppLink.....................................................435Waypoints.............................................................434
Normal Scheduled Maintenance..............494
O
Oil Change Indicator Reset........................304Oil CheckSee: Engine Oil Check......................................303
Opening and Closing the Hood...............300Ordering Additional Owner'sLiterature......................................................279Obtaining a French Owner’s Manual............279
Overhead Console........................................167
P
Parking Aids...................................................210Principle of Operation........................................210
Passive Anti-Theft System............................79SecuriLock..............................................................79
PATSSee: Passive Anti-Theft System........................79
Perchlorate........................................................12
Personal Safety System™..............................46How Does the Personal Safety SystemWork?...................................................................46
Phone...............................................................418During a Phone Call...........................................423Making Calls........................................................422Pairing Your Cell Phone for the FirstTime....................................................................418Phone Menu.........................................................419Receiving Calls....................................................423Smartphone Connectivity................................425Text Messaging...................................................424
Post-Crash Alert System.............................270Power Decklid..................................................73Obstacle Detection...............................................74Opening and Closing the Power Decklid.......73Resetting the Power Decklid..............................74
Power Door LocksSee: Locking and Unlocking..............................68
Power Seats.....................................................151Four-Way Power Lumbar...................................153Multi-Contour Front Seats With Active Motion.............................................................................153Power Lumbar......................................................153
Power Windows..............................................96Accessory Delay...................................................97Bounce-Back..........................................................96One-Touch Down..................................................96
565
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
One-Touch Up.......................................................96Window Lock..........................................................97
Pre-Collision Assist......................................249Using the Pre-Collision Assist System..........249
Protecting the Environment..........................16
R
Rear Parking Aid............................................210Obstacle Distance Indicator..............................211
Rear Seat Armrest.........................................160Armrest pass-through........................................160
Rear Seats.......................................................156Rear View Camera.......................................223Using the Rear View Camera System...........223
Rear View CameraSee: Rear View Camera....................................223
Refueling.........................................................182Fuel Filler Door Manual Override Lever........185System Warnings.................................................184
Remote Control...............................................58Car Finder...............................................................60Intelligent Access Key.........................................58Remote Start..........................................................60Replacing the Battery..........................................58Sounding the Panic Alarm..................................60
Remote Start...................................................147Automatic Settings..............................................147
Repairing Minor Paint Damage.................324Replacement Parts Recommendation........13Collision Repairs.....................................................13Scheduled Maintenance and MechanicalRepairs.................................................................13Warranty on Replacement Parts.........................13
Replacing a Lost Key or RemoteControl.............................................................61Reporting Safety Defects (CanadaOnly)..............................................................280Reporting Safety Defects (U.S. Only).......279Roadside Assistance...................................264Vehicles Sold in Canada: Getting RoadsideAssistance.......................................................265Vehicles Sold in Canada: Roadside AssistanceProgram Coverage........................................265Vehicles Sold in Canada: Using RoadsideAssistance.......................................................265Vehicles Sold in the United States: GettingRoadside Assistance.....................................264Vehicles Sold in the United States: UsingRoadside Assistance.....................................264
Roadside Emergencies...............................264Running-InSee: Breaking-In.................................................262
Running Out of Fuel......................................181Refilling With a Portable Fuel Container........181
S
Safety Canopy™...............................................53Safety Precautions........................................179Scheduled Maintenance Record..............499Scheduled Maintenance............................489Seatbelt Extension.........................................45Seatbelt Height Adjustment..........................41Seatbelt Reminder..........................................42Belt-Minder™...........................................................42
Seatbelts...........................................................36Principle of Operation..........................................36
Seatbelt Warning Lamp and IndicatorChime...............................................................41Conditions of operation......................................42
Seats.................................................................149Security..............................................................79Settings...........................................................448911 Assist...............................................................455Ambient Lighting................................................464Bluetooth..............................................................450Clock......................................................................450Display...................................................................466General..................................................................461Media Player........................................................449Mobile Apps........................................................460Navigation............................................................457Phone.....................................................................451
566
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index
What to do when a Tire Is Punctured...........330
TiresSee: Wheels and Tires......................................328
Towing a Trailer............................................260Towing Points.................................................271Installing the Recovery Hook...........................271Recovery Hook Location...................................271
Towing the Vehicle on Four Wheels.......260Emergency Towing............................................260Recreational Towing..........................................260
Towing.............................................................260Traction Control............................................205Principle of Operation.......................................205
Transmission Code Designation...............361Transmission...................................................194Transporting the Vehicle.............................271Type Approvals.............................................555RF Certification Logos for Tire PressureMonitoring Sensor(s).....................................555
U
Under Hood Overview.................................301Unique Driving Characteristics..................173Universal Garage Door Opener.................161HomeLink Wireless Control System................161
USB Port...........................................................371
Using Adaptive Cruise Control.................227Automatic Cancellation......................................231Blocked Sensor...................................................232Canceling the Set Speed..................................231Changing the Set Speed..................................230Detection Issues..................................................231Following a Vehicle...........................................229Following a Vehicle to a CompleteStop...................................................................229Hilly Condition Usage........................................231Overriding the Set Speed................................230Park Brake Application......................................231Resuming the Set Speed...................................231Setting the Adaptive Cruise Speed...............228Setting the Adaptive Cruise Speed When YourVehicle is Stationary......................................228Setting the Gap Distance.................................229Switching Adaptive Cruise Control Off..........231Switching Adaptive Cruise Control On.........228Switching to ECO Cruise..................................234Switching to Normal Cruise Control..............234System Not Available........................................232
Using Cruise Control...................................226Switching Cruise Control Off...........................227Switching Cruise Control On...........................226Switching to ECO Cruise..................................227
Using MyKey With Remote StartSystems..........................................................66
Using Snow Chains......................................349Using Stability Control................................208Using Summer Tires....................................349Using Traction Control................................205Switching the System Off.................................205System Indicator Lights and Messages.......205Using a Switch....................................................205Using the Information Display Controls.......205
Using Voice Recognition............................390Audio Voice Commands...................................392Climate Voice Commands................................393Mobile App Voice Commands........................398Navigation Voice Commands.........................396Phone Voice Commands..................................393SiriusXM Traffic and Travel Link VoiceCommands......................................................398Voice Settings Commands..............................399
Utilizing the Mediation/Arbitration Program(Canada Only).............................................276
V
Vehicle Care...................................................318General Information............................................318
Vehicle Certification Label.........................360Vehicle Identification Number..................360Vehicle Storage............................................325Battery...................................................................326
568
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Index