2018 LINCOLN MKZ HYBRID steering

Keyless Entry....................................................74
Interior Luggage CompartmentRelease..........................................................77
Security
Passive Anti-Theft System............................79
Anti-Theft Alarm..............................................80
Steering Wheel
Adjusting the Steering Wheel.....................82
Audio Control...................................................83
Voice Control...................................................83
Cruise Control..................................................84
Information Display Control.........................84
Wipers and Washers
Windshield Wipers.........................................85
Autowipers.......................................................85
Windshield Washers......................................86
Lighting
General Information.......................................88
Lighting Control...............................................88
Autolamps.........................................................89
Instrument Lighting Dimmer........................90
Headlamp Exit Delay.....................................90
Daytime Running Lamps...............................90
Automatic High Beam Control.....................91
Adaptive Headlamps.....................................92
Direction Indicators........................................93
Welcome Lighting...........................................93
Interior Lamps..................................................94
Ambient Lighting............................................95
Windows and Mirrors
Power Windows..............................................96
Global Opening and Closing.......................97
Exterior Mirrors................................................97
Interior Mirror.................................................100
Sun Visors........................................................101
Sun Shades......................................................101
Moonroof..........................................................101
Instrument Cluster
Gauges.............................................................104
Warning Lamps and Indicators..................107
Audible Warnings and Indicators................111
Information Displays
General Information.......................................112
Information Messages..................................123
Climate Control
Automatic Climate Control..........................143
Hints on Controlling the InteriorClimate.........................................................145
Heated Windows and Mirrors....................146
Cabin Air Filter................................................147
Remote Start...................................................147
Seats
Sitting in the Correct Position....................149
Head Restraints.............................................149
Power Seats.....................................................151
Memory Function..........................................155
Rear Seats.......................................................156
Heated Seats..................................................157
Climate Controlled Seats............................158
Rear Seat Armrest.........................................160
2
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Table of Contents

Driving Aids
Driver Alert.....................................................235
Lane Keeping System..................................237
Blind Spot Information System.................242
Cross Traffic Alert.........................................244
Steering..........................................................248
Pre-Collision Assist......................................249
Drive Control.................................................253
Load Carrying
Load Limit.......................................................255
Towing
Towing a Trailer............................................260
Towing the Vehicle on Four Wheels.......260
Driving Hints
Breaking-In....................................................262
Economical Driving......................................262
Driving Through Water...............................262
Floor Mats......................................................263
Roadside Emergencies
Roadside Assistance...................................264
Hazard Flashers...........................................265
Fuel Shutoff...................................................265
Jump Starting the Vehicle..........................266
Collision, Damage or Fire Event...............269
Post-Crash Alert System.............................270
Transporting the Vehicle.............................271
Towing Points.................................................271
Customer Assistance
Getting the Services You Need................273
In California (U.S. Only)...............................274
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................275
Utilizing the Mediation/Arbitration Program(Canada Only)...........................................276
Getting Assistance Outside the U.S. andCanada........................................................277
Ordering Additional Owner'sLiterature....................................................279
Reporting Safety Defects (U.S. Only).......279
Reporting Safety Defects (CanadaOnly)............................................................280
Fuses
Fuse Specification Chart.............................281
Changing a Fuse..........................................297
Maintenance
General Information....................................300
Opening and Closing the Hood...............300
Under Hood Overview.................................301
Engine Oil Dipstick.......................................303
Engine Oil Check..........................................303
Oil Change Indicator Reset........................304
Engine Coolant Check................................304
Automatic Transmission Fluid Check......309
Brake Fluid Check.......................................309
Washer Fluid Check.....................................310
Fuel Filter.........................................................310
Changing the 12V Battery...........................310
Checking the Wiper Blades........................312
Changing the Wiper Blades.......................312
Adjusting the Headlamps............................313
Changing a Bulb............................................314
Bulb Specification Chart..............................315
Changing the Engine Air Filter...................317
4
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Table of Contents

Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storing diagnosticinformation about your vehicle. Thispotentially includes information about theperformance or status of various systemsand modules in the vehicle, such as engine,throttle, steering or brake systems. In orderto properly diagnose and service yourvehicle, Ford Motor Company (Ford ofCanada in Canada), and service and repairfacilities may access or share among themvehicle diagnostic information receivedthrough a direct connection to your vehiclewhen diagnosing or servicing your vehicle.
9
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Introduction E161353 E139213 E231159 E231158 E167012 E138639

Additionally, Ford Motor Company (Ford ofCanada, in Canada) may, where permittedby law, use vehicle diagnostic informationfor vehicle improvement or with otherinformation we may have about you, (forexample, your contact information), to offeryou products or services that may interestyou. Data may be provided to our serviceproviders such as part suppliers that mayhelp diagnose malfunctions, and who aresimilarly obligated to protect data. We retainthis data only as long as necessary toperform these functions or to comply withlaw. We may provide information whererequired in response to official requests tolaw enforcement or other governmentauthorities or third parties acting with lawfulauthority or court order, and such informationmay be used in legal proceedings. For U.S.only (if equipped), if you choose to useconnected apps and services, such as SYNCVehicle Health Report or MyFord Mobile App,you consent that certain diagnosticinformation may also be accessedelectronically by Ford Motor Company andFord authorized service facilities, and thatthe diagnostic information may be used toprovide services to you, personalizing your
experience, troubleshoot, and to improveproducts and services and offer you productsand services that may interest you, wherepermitted by law. For Canada only, for moreinformation, please review the Ford ofCanada privacy policy at www.ford.ca,including our U.S. data storage and use ofservice providers in other jurisdictions whomay be subject to legal requirements inCanada, the United States and othercountries applicable to them, for example,lawful requirements to disclose personalinformation to governmental authorities inthose countries. See SYNC™ 3 (page 372).
Event Data Recording
This vehicle is equipped with an event datarecorder. The main purpose of an eventdata recorder is to record, in certain crashor near crash-like situations, such as anairbag deployment or hitting a roadobstacle; this data will assist inunderstanding how a vehicle’s systemsperformed. The event data recorder isdesigned to record data related to vehicledynamics and safety systems for a shortperiod of time, typically 30 seconds or less.
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger safety belts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal; and
•How fast the vehicle was traveling; and
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
10
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Introduction

Direction indicators. See Direction Indicators (page 93).A
Instrument cluster. See Gauges (page 104). See Warning Lamps and Indicators (page 107).B
Wiper lever. See Wipers and Washers (page 85).C
Information and entertainment display.D
Audio unit. See Audio Unit (page 369).E
Hazard warning flasher switch. See Hazard Flashers (page 265).F
Parking aid switch. See Parking Aids (page 210).G
Heated rear window switch. See Heated Windows and Mirrors (page 146).H
Climate controls. See Climate Control (page 143).I
Start button. See Keyless Entry (page 74).J
Entertainment, navigation and phone.K
Voice control. See Voice Control (page 83).L
Horn.M
Steering wheel adjustment. See Adjusting the Steering Wheel (page 82).N
Cruise control switches. See Using Cruise Control (page 226).O
Information display controls. See Information Displays (page 112).P
Parking brake. See Electric Parking Brake (page 200).Q
Lighting control. See Lighting Control (page 88). Instrument lighting dimmer. See Instrument Lighting Dimmer (page 90).R
18
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
At a Glance

PRINCIPLE OF OPERATION
WARNINGS
Airbags do not inflate slowly or gently,and the risk of injury from a deployingairbag is the greatest close to the trimcovering the airbag module.
All occupants of your vehicle, includingthe driver, should always properly weartheir seatbelts, even when an airbagsupplemental restraint system is provided.Failure to properly wear your seatbelt couldseriously increase the risk of injury or death.
Even with advanced restraints systems,properly restrain children 12 and underin a rear seating position. Failure to followthis could seriously increase the risk of injuryor death.
Do not place your arms on the airbagcover or through the steering wheel.Failure to follow this instruction could resultin personal injury.
WARNINGS
Keep the areas in front of the airbagsfree from obstruction. Do not affixanything to or over the airbag covers.Objects could become projectiles duringairbag deployment or in a sudden stop.Failure to follow this instruction could resultin personal injury or death.
Airbags can kill or injure a child in achild restraint. Never place arear-facing child restraint in front of an activeairbag. If you must use a forward-facing childrestraint in the front seat, move the seat uponwhich the child restraint is installed all theway back.
Do not attempt to service, repair, ormodify the supplementary restraintsystem or associated components. Failureto follow this instruction could result inpersonal injury or death.
Several airbag system components gethot after inflation. To reduce the riskof injury, do not touch them after inflation.
WARNINGS
If a supplementary restraint systemcomponent has deployed, it will notfunction again. Have the system andassociated components inspected as soonas possible. Failure to follow this instructioncould result in personal injury or death.
The airbags are a supplemental restraintsystem and are designed to work with theseatbelts to help protect the driver and rightfront passenger from certain upper bodyinjuries. Airbags do not inflate slowly; thereis a risk of injury from a deploying airbag.
Note:You will hear a loud bang and see acloud of harmless powdery residue if anairbag deploys. This is normal.
47
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Supplementary Restraints System

The airbags inflate and deflate rapidly uponactivation. After airbag deployment, it isnormal to notice a smoke-like, powderyresidue or smell the burnt propellant. Thismay consist of cornstarch, talcum powder (tolubricate the bag) or sodium compounds (forexample, baking soda) that result from thecombustion process that inflates the airbag. Small amounts of sodium hydroxide may bepresent which may irritate the skin and eyes,but none of the residue is toxic.
While the system is designed to help reduceserious injuries, contact with a deployingairbag may also cause abrasions or swelling.Temporary hearing loss is also a possibilityas a result of the noise associated with adeploying airbag. Because airbags mustinflate rapidly and with considerable force,there is the risk of death or serious injuriessuch as fractures, facial and eye injuries orinternal injuries, particularly to occupantswho are not properly restrained or areotherwise out of position at the time of airbagdeployment. Thus, it is extremely importantthat occupants be properly restrained as faraway from the airbag module as possiblewhile maintaining vehicle control.
Routine maintenance of the airbags is notrequired.
DRIVER AND PASSENGER
AIRBAGS
WARNINGS
Do not place your arms on the airbagcover or through the steering wheel.Failure to follow this instruction could resultin personal injury.
Keep the areas in front of the airbagsfree from obstruction. Do not affixanything to or over the airbag covers.Objects could become projectiles duringairbag deployment or in a sudden stop.Failure to follow this instruction could resultin personal injury or death.
Airbags can kill or injure a child in achild restraint. Never place arear-facing child restraint in front of an activeairbag. If you must use a forward-facing childrestraint in the front seat, move the seat uponwhich the child restraint is installed all theway back.
The driver and front passenger airbags willdeploy during significant frontal and nearfrontal crashes.
The driver and passenger front airbag systemconsists of:
•Driver and passenger airbag modules.
•Front passenger sensing system.
· Crash sensors and monitoringsystem with readiness indicator.See Crash Sensors and AirbagIndicator (page 55).
48
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Supplementary Restraints SystemE151127 E67017

CRASH SENSORS AND AIRBAG
INDICATOR
WARNING
Modifying or adding equipment to thefront end of the vehicle (includingframe, bumper, front end body structure andtow hooks) may affect the performance ofthe airbag system, increasing the risk ofinjury. Do not modify the front end of thevehicle.
Your vehicle has a collection of crash andoccupant sensors which provide informationto the restraints control module. Therestraints control module deploys (activates)the front seatbelt system, the adaptivecollapsible steering column, driver airbag,passenger airbag, knee airbag(s), seatmounted side airbags, Safety Canopy andoptional rear inflatable seatbelts. Based onthe type of crash, the restraints controlmodule will deploy the appropriate safetydevices.
The restraints control module also monitorsthe readiness of the above safety devicesplus the crash and occupant sensors. Thereadiness of the safety system is indicatedby a warning indicator light in the instrumentcluster or a backup tone (if equipped).Routine maintenance of the airbag is notrequired.
A difficulty with the system is indicated byone or more of the following:
The readiness light will notilluminate immediately after theignition is turned on.
•The readiness light will either flash orstay lit.
•A series of five beeps will be heard (Ifequipped). The tone pattern will repeatperiodically until the problem, the lightor both are repaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The seatbelt pretensioners and the frontairbag supplemental restraint system aredesigned to activate when the vehiclesustains frontal deceleration sufficient tocause the restraints control module to deploya safety device.
The fact that the seatbelt pretensioners orfront airbags did not activate for both frontseat occupants in a crash does not meanthat something is wrong with the system.Rather, it means the restraints control moduledetermined the accident conditions (crashseverity, belt usage) were not appropriate toactivate these safety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The seatbelt pretensioners and rearinflatable seatbelts are designed toactivate in frontal, near-frontal and sidecrashes and rollovers.
•The knee airbag(s) may deploy based oncrash severity and occupant conditions.
55
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Supplementary Restraints SystemE67017