2018 LINCOLN MKZ HYBRID towing

Driving Aids
Driver Alert.....................................................235
Lane Keeping System..................................237
Blind Spot Information System.................242
Cross Traffic Alert.........................................244
Steering..........................................................248
Pre-Collision Assist......................................249
Drive Control.................................................253
Load Carrying
Load Limit.......................................................255
Towing
Towing a Trailer............................................260
Towing the Vehicle on Four Wheels.......260
Driving Hints
Breaking-In....................................................262
Economical Driving......................................262
Driving Through Water...............................262
Floor Mats......................................................263
Roadside Emergencies
Roadside Assistance...................................264
Hazard Flashers...........................................265
Fuel Shutoff...................................................265
Jump Starting the Vehicle..........................266
Collision, Damage or Fire Event...............269
Post-Crash Alert System.............................270
Transporting the Vehicle.............................271
Towing Points.................................................271
Customer Assistance
Getting the Services You Need................273
In California (U.S. Only)...............................274
The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................275
Utilizing the Mediation/Arbitration Program(Canada Only)...........................................276
Getting Assistance Outside the U.S. andCanada........................................................277
Ordering Additional Owner'sLiterature....................................................279
Reporting Safety Defects (U.S. Only).......279
Reporting Safety Defects (CanadaOnly)............................................................280
Fuses
Fuse Specification Chart.............................281
Changing a Fuse..........................................297
Maintenance
General Information....................................300
Opening and Closing the Hood...............300
Under Hood Overview.................................301
Engine Oil Dipstick.......................................303
Engine Oil Check..........................................303
Oil Change Indicator Reset........................304
Engine Coolant Check................................304
Automatic Transmission Fluid Check......309
Brake Fluid Check.......................................309
Washer Fluid Check.....................................310
Fuel Filter.........................................................310
Changing the 12V Battery...........................310
Checking the Wiper Blades........................312
Changing the Wiper Blades.......................312
Adjusting the Headlamps............................313
Changing a Bulb............................................314
Bulb Specification Chart..............................315
Changing the Engine Air Filter...................317
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Table of Contents

ActionMessage
See your authorized dealer.SHIFT SYS FAULT Neutral UnavailableService Required
See your authorized dealer.SHIFT SYS FAULT Low Unavailable ServiceRequired
Displays when neutral tow is active and the ignition needs to be turned off. See Towing theVehicle on Four Wheels (page 260).Neutral Tow Engaged Turn Ignition Off forTowing
Displays while attempting to exit neutral tow. The brake pedal needs to be depressed and parkbutton selected to deactivate. See Towing the Vehicle on Four Wheels (page 260).Neutral Tow Engaged Depress Brake andSelect Park to Exit Neutral Tow
Displays when neutral tow is active and the park brake needs to be released. See Towing theVehicle on Four Wheels (page 260).Neutral Tow Remove Park Brake forTowing
Displays when neutral tow has been deactivated.Neutral Tow Disengaged
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Information Displays

AnswerQuestion
The high voltage battery system is designed to last the life of thevehicle and requires no maintenance.How long will my high voltage battery last? Does it need maintenance?
There are no provisions for charging the high voltage battery from apower supply external to the vehicle. (For C-MAX Energi vehicles, thevehicle can be plugged into a 110-volt outlet with charge cordprovided.)
Can you charge the battery with a plug into an A/C outlet?
Yes. Your hybrid vehicle can be flat towed without modification. SeeTowing (page 260).Can I tow the hybrid behind my motor home with all four wheels down?
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Unique Driving Characteristics

3. Using a tool, press and hold the brakeshift interlock switch. The shift buttonson the instrument panel flash when yourvehicle is in override mode.
4. With the override switch still held, pressthe neutral button (N) to shift from park.
5. Release the override button.
6. Your vehicle remains in Stay in Neutralmode for wrecker towing purposes orcan be shifted to the desired gear anddriven (if possible).
7. Release the parking brake.
If Your Vehicle Gets Stuck In Mud orSnow
Note:Do not rock your vehicle if the engineis not at normal operating temperature ordamage to the transmission may occur.
Note:Do not rock your vehicle for more thana minute or damage to the transmission andtires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,you may be able to rock it out by shiftingbetween forward and reverse gears,stopping between shifts in a steady pattern.Press lightly on the accelerator in each gear.
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Transmission

AUTO HOLD
WARNINGS
The system does not replace theparking brake. When you leave yourvehicle, always apply the parking brake.
You must remain in your vehicle whenthe system turns on. At all times, youare responsible for controlling your vehicle,supervising the system and intervening, ifrequired. Failure to take care may result inthe loss of control of your vehicle, seriouspersonal injury or death.
The system will turn off if a malfunctionis apparent. Failure to take care mayresult in the loss of control of your vehicle,serious personal injury or death.
Auto Hold uses your vehicle's brakes to holdyour vehicle at a stop once your vehicle hasreached a standstill condition. For example,Auto Hold can assist you while stopping attraffic lights or while in traffic jams by holdingthe brake pressure for you once you bringyour vehicle to a stop.
Switch Auto Hold off during vehicle or trailertowing.
Note:In case of a malfunction in the systemwhile Auto Hold actively holds the vehicle(for example, low power supply), a messageappears in the information display askingyou to press the brake pedal. If you see thismessage, press the brake pedalimmediately.
Note:Auto Hold only activates if the systemrecognizes it is applying enough brakepressure. On a steep hill or incline, you mayneed to make sure the brake pedal ispressed sufficiently to activate the Auto Holdsystem.
Note:In some cases, Auto Hold might handover to the parking brake. When the parkingbrake automatically applies, the red brakelamp appears. This is normal. When youpress the accelerator pedal, the drive awayrelease feature automatically releases theparking brake.
Note:Auto Hold works on all road gradesand in reverse (R).
Press the Auto Hold button to switch thesystem on and off. The Auto Hold indicatorlight illuminates in the Auto Hold buttonwhen the system is on.
Note:You can only switch Auto Hold on ifyou close the door and fasten your seatbelt.
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BrakesE227185

Note:When towing, the camera only seeswhat you are towing behind your vehicle.This might not provide adequate coverageand you might not see some objects. In somevehicles, the guidelines may disappear onceyou connect the trailer tow connector.
The camera may not operate correctly underthe following conditions:
•Nighttime or dark areas if the reverselamps are not operating.
•Mud, water or debris obstructs thecamera's view. Clean the lens with a soft,lint-free cloth and non-abrasive cleaner.
•The camera is misaligned due to damageto the rear of your vehicle.
To access any of the rear view camerasystem settings, make the followingselections in the touch screen when thetransmission is not in reverse (R):
•Menu > Vehicle > Camera Settings
After changing a system setting, the touchscreen shows a preview of the selectedfeatures.
Guidelines and the Centerline
Note:Active guidelines and fixed guidelinesare only available when the transmission isin reverse (R).
Note:The centerline is only available ifActive or Fixed guidelines are on.
Active guidelinesA
CenterlineB
Fixed guideline: Green zoneC
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Parking AidsABCD
F
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Resuming the Set Speed
Press RES.
Switching Cruise Control Off
Note:You erase the set speed when youswitch the system off.
Press OFF when the system is in standbymode, or switch the ignition off.
Switching to ECO Cruise
Using cruise control with ECO Cruiseswitched on may change the operation ofthe system. This feature saves vehicleenergy by relaxing acceleration comparedto standard cruise control. For example, yourvehicle may temporarily lose speed whengoing uphill.
For Hybrid vehicles, press ECO on the centerconsole.
For additional information, refer to ECOCruise and EcoSelect.
USING ADAPTIVE CRUISE
CONTROL (If Equipped)
WARNINGS
Always pay close attention to changingroad conditions when using adaptivecruise control. The system does not replaceattentive driving. Failing to pay attention tothe road may result in a crash, serious injuryor death.
Do not use the adaptive cruise controlwhen entering or leaving a highway,on roads with intersections or roundaboutsor non-vehicular traffic or roads that arewinding, slippery, unpaved, or steep slopes.
Do not use the system in poor visibility,for example fog, heavy rain, spray orsnow.
WARNINGS
Do not use the system when towing atrailer with aftermarket trailer brakecontrols. Aftermarket trailer brakes will notfunction properly when you switch thesystem on because the brakes areelectronically controlled. Failing to do so mayresult in loss of vehicle control, which couldresult in serious injury.
Do not use tire sizes other than thoserecommended because this can affectthe normal operation of the system. Failureto do so may result in a loss of vehiclecontrol, which could result in serious injury.
Adaptive cruise control may not detectstationary or slow moving vehiclesbelow 6 mph (10 km/h).
Adaptive cruise control does not detectpedestrians or objects in the road.
Adaptive cruise control does not detectoncoming vehicles in the same lane.
Adaptive cruise control is not a crashwarning or avoidance system.
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Cruise Control

System Lights and Messages
When the system detects a vehicle, an alertindicator illuminates in the exterior mirror onthe side the approaching vehicle is comingfrom. If you turn the direction indicator on forthat side of your vehicle, the alert indicatorflashes.
Note:The system may not alert you if avehicle quickly passes through the detectionzone.
Blocked Sensors
The sensors are behind the rear bumper onboth sides of your vehicle.
Note:Keep the sensors free from snow, iceand large accumulations of dirt.
Note:Do not cover the sensors with bumperstickers, repair compound or other objects.
Note:Blocked sensors could affect systemperformance.
If the sensors are blocked, a message mayappear in the information display. SeeInformation Messages (page 123). The alertindicators remain illuminated but the systemdoes not alert you.
System Errors
If the system detects a fault, a warning lampilluminates and a message displays. SeeInformation Messages (page 123).
Switching the System Off and On
You can switch the system off using theinformation display. See GeneralInformation (page 112). When you switch thesystem off, a warning lamp illuminates anda message displays. When you switch thesystem on or off, the alert indicators flashtwice.
Note:The system remembers the last settingwhen you start your vehicle.
Note:The system may not correctly operatewhen towing a trailer. For vehicles with atrailer tow module and tow bar approved byus, the system turns off when you attach atrailer. For vehicles with an aftermarkettrailer tow module or tow bar, werecommend that you switch the system offwhen you attach a trailer.
To permanently switch the system off,contact an authorized dealer.
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